5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
Trusted Agent profile · Birmingham
Burchell Edwards Birmingham reviews
★★★★★
315 reviews across 1 platform
2208 Coventry Road, Sheldon, Birmingham, B26 3JH
Burchell Edwards's office in Birmingham, at 2208 Coventry Road, is rated 4.1 out of 5 across 315 reviews on 1 platform, including 315 Google reviews rated 4.1.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google1/5
GoogleCriminal… discard your offer if your not using their in house mortgage broker and look after their best interests instead of the customers whether your a buyer or seller.
5/5
GoogleReally helpful and informative with great service would highly recommend
5/5
GoogleVery thankful, Appreciate your help and look forward to doing business with you.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleTerrible customer service with very little communication and often told things that weren't true. Wouldn't recommend to anyone. They took 2 months to find a tenant where another company took a day.
1/5
GoogleThey don't answer the phone or respond to voicemail. Poor customer service.
4/5
GoogleI found the after sale agreed service very proficient and helpful. Unfortunately I feel it was let down by the up to agreed sale with bookings and feedback.
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleGreat level of service. Assisted from start to finish 5*
5/5
GoogleDespite covid delays a very efficient service leading to an excellent end result.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBrilliant team and excellent service - lettings especiallyPositiveProfessionalism
5/5
GoogleGreat estate agency frombstartbto finished highly recommended
5/5
GoogleHave had the most amazing experience with Burchell Edwards. The staff are very helpful!!! Would definitely recommend
4/5
GoogleEasy to contact, punctual & helpful. Selling property contract just commenced so will review again on completion.
1/5
GoogleTotally incompetent staff Made the selling experience so stressful
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
1/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Thanks for the feedback, and sorry if your experience wasn’t great. Please email us at complianceresidential@connells.co.uk and we’d be happy to look into it for you.
5/5
GoogleBrilliant servicePositiveProfessionalism
5/5
GoogleBest silictors ever for help with legal matters
1/5
GoogleRating only, no written review.
Agent replied · 12 November 2024
Hi Davis, Thank you for your feedback. We would like to understand more about what happened. Please contact us at complianceresidential@connells.co.uk so we can assist you further. Best regards, Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thanks Hira for leaving us a 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thanks Jas! :)
4/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Antony thank you for taking the time to leave us your review.
3/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
