Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently purchased a property through…
I recently purchased a property through Bond Wolfe Auctions, and the service I received was excellent from start to finish. A special thank you to Perm Daley, who was professional, friendly and incredibly helpful throughout the purchase. She kept me updated, responded promptly to my questions and made the whole process straightforward and stress-free. Her communication and support were outstanding, and she is a real credit to Bond Wolfe. I would have no hesitation in recommending Bond Wolfe to anyone buying property through auction. Thank you again, Perm.
Maurice · 7 July 2026
Agent replied · 23 September 2026
Thank you Maurice, for this fantastic review. Perm and the team will be thrilled to hear such positive feedback.
★★★★★ 5/5
TrustpilotSale of central Birmingham property at Bond Wolfe
An Auction House with a personal service! My property is Birmingham based and so it made sense to go with Bond Wolfe as they are the largest in the West Midlands and are in touch with the local market. They took aerial and internal views of my property and did a media campaign. They spent a lot of time at the property and in preparing the particulars. As a result, we’ve accepted an offer prior to auction. Very happy. Thanks Jonathan and team for all the hard work.
R · 29 June 2026
Agent replied · 23 September 2026
Thank you for the fantastic review. We are delighted to hear that you had a great experience with our team.
★★★★★ 5/5
TrustpilotI have just bought a property with Bond…
I have just bought a property with Bond Wolfe Auctions and recently had the pleasure of working with Ewan. I really cannot speak highly enough of him. Ewan went above and beyond to help me secure the property I purchased and he was absolute delight to work with.I reached out to him on many occasions and he accommodated me every single time. He is a credit to the company and will be very successful in this field . I am very grateful for his efforts. So Thank you Ewan for everything and also for making this transaction and experience a very smooth and successful one.
AF · 18 June 2026
Agent replied · 23 September 2026
Thank you so much for the great review. I will personally pass this on to Ewan. He will be delighted to hear your feedback!
★★★★★ 5/5
TrustpilotExcellent service
I had a brilliant experience selling my property through Bond Wolfe. They achieved exactly what I wanted for it, and James R was genuinely amazing throughout the entire process helpful, responsive and always kept me updated. I can’t comment on the wider team as James was my main point of contact, but he was an absolute credit to the company. I’d happily recommend them.
TheMskhera · 11 September 2026
Agent replied · 23 September 2026
Thank you, Manraj, for your excellent review. We will pass this on to James and look forward to working with you again in the future.
★★★★★ 1/5
GoogleMy opinion here, I bought a property from them and also was stunned to learn about the buyers premium, which was around £7000, plus I had to pay the seller’s solicitor’s fee, however the painful part is, 2 years down the line, I am still stuck with the property and unable to get a standard mortgage as the property is a non standard construction. Which was not fully disclosed in any of the clauses, Please if you are buying from this particular auction house, do your due diligence! It is clear that there is a pattern. I believe all the negative reviews here as this is my own experience too.
Fums · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your feedback.
Firstly, we would like to clarify that Bond Wolfe’s buyer’s administration fee is £1,950.00 plus VAT, not £7,000. This fee is clearly stated in our auction terms and on our website prior to bidding.
In some cases, sellers may pass on costs they have incurred, such as legal fees, but these are always set out within the legal pack and contract documentation made available to all prospective buyers before the auction. We are fully transparent about any additional costs contained within the legal pack.
As with all property auctions, we consistently stress that buyers must carry out their own independent due diligence before bidding. This includes reviewing the legal pack in full, taking advice from a solicitor, commissioning surveys where appropriate, and confirming lending suitability.
If we are made aware that a property is of non-standard construction, this is stated within the marketing details on our website and supporting documentation. However, without knowing the specific property you are referring to, we are unable to verify the accuracy of the concerns raised in your review.
We would welcome the opportunity to investigate this further. Please email us at auctions@bondwolfe.com with the property address and details so we can review the matter fully and respond appropriately.
Kind regards,
Bond Wolfe
★★★★★ 5/5
TrustpilotExcellent auction team
Excellent auction team. Gave me realistic and professional advice . I cant thank you enough. A special thank you to James who was absolutely brilliant and kept me well informed. I would definately recommend Bond Wolfe to any one looking to sell their property . Thanks guys you are an awesome team 5 stars from me 😃😃😃😃🌟🌟🌟🌟🌟
Glynn · 9 July 2026
Agent replied · 23 September 2026
Thank you, Glynn. James will be delighted to hear your feedback, as well as the rest of the team.
★★★★★ 5/5
TrustpilotBrilliant experience
Perm Daley was fantastic throughout our property purchase at auction. She was incredibly knowledgeable, responsive, and guided us calmly through the entire process. Perm made what could have been a stressful auction experience feel straightforward and professional. Highly recommend her and the Bond Wolfe team for anyone buying at auction!
Adeel · 9 July 2026
Agent replied · 23 September 2026
Thank you, Adeel, for your review. It's brilliant to hear such great feedback.
★★★★★ 5/5
TrustpilotTop results every time with James R at Bonde Wolfe
Here at SDGB Ltd, we’ve instructed a good number of properties through James Rossiter and it’s always a solid experience. We’re not the easiest clients to deal with, but James never hesitates to go above and beyond. There’s a lot of trust in how we work together, he’s reliable, the marketing is always on point, and communication is easy and clear. It feels like a proper team effort every time. James is our go-to auctioneer and we’ll definitely keep instructing him.
General · 24 October 2025
Agent replied · 23 February 2026
Thank you so much for the detailed review; it's much appreciated. We look forward to working with you again in future auctions.
★★★★★ 5/5
TrustpilotEXCELLENT SERVICE AND SUPPORT
I had experience of selling as an executor through a different auction house in the past and it wasn’t good. When it came to selling my own property recently I needed a quick and easy option so chose the auction route again but this time with Bond Wolfe. From the first point of contact with the office through the ensuing valuation , photographs and virtual tour and viewings all the staff demonstrated professionalism and efficiency, all done in a friendly and engaging manner. Having said all staff demonstrated professionalism etc there is one member of staff who went above and beyond in his dealings with me, James Rossiter. Throughout the process his expertise, advice and support made what is generally a difficult and stressful time anything but. If we were all able to deal with people like him in all areas of our lives life would be so much more simple and straightforward. Thank you James .
Stephen · 22 October 2025
Agent replied · 4 June 2026
Thank you so much for your kind words. James and the rest of our team will be delighted to hear your comments.
★★★★★ 5/5
TrustpilotUpon calling James Rossiter
Upon calling James Rossiter, I can confirm from the moment he answered I believed he was going to help me through the process of auctioning my property. James was helpful and went out of his way to provide an outstanding service to me. He was nothing but professional, calm and put my mind at ease throughout. James is a true asset to your company and will definitely recommend him to others. Thanks again one happy seller
Sonia · 22 October 2025
Agent replied · 4 June 2026
Thank you Sonia for a fantastic review. Happy buyers and sellers is always our aim and we are delighted you are one of them.
★★★★★ 5/5
GoogleI originally met James Rossiter to discuss listing an apartment I am selling on behalf of a family member, but his deep market knowledge ended up leading me to my next investment. James pointed out a property that hadn't yet gained the traction it deserved; he saw the potential that others had missed.
With James’s expert handling, I was able to negotiate a deal the day before the auction went live. He was incredibly fair to the sellers while effectively communicating my position as a serious buyer. This allowed us to exchange before the hammer even fell, providing certainty for everyone involved.
The service didn't stop at exchange. James and the team arranged access for me to get contractor quotes before completion, saving me weeks of downtime. A huge thank you also to Perm, who handled the deposit and financials with total efficiency. James even recommended a solicitor who turned out to be world-class. My property has now been put forward for 'Homes under the Hammer' with James involved, a testament to the quality of the deal. I couldn't be happier with my first auction purchase and look forward to many more with Bond Wolfe!
TipTop · 19 March 2026
★★★★★ 5/5
TrustpilotBond Wolfe and james are great
Bond Wolfe are a great company I have used both sides buying and selling. They have always been supportive giving me the best information. Their auction is one the best in the country. I have to especially single out james rossiter. Amazing guy and he really represents the company well. Always looks out for the customers best interest. Has time and patience for all your questions. A real star mate.
Chukwuemeka · 15 September 2026
Agent replied · 23 September 2026
Thank you for your fantastic review and for choosing Bond Wolfe for both buying and selling.
We’re delighted to hear that you have always found our team (especially James) supportive and informative throughout your experience with us.
We look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat Service and Communication
I contacted Bond Wolfe to organise the auction of my house. James came promptly to value the house and was very helpful in his clear explanation of the process. They made it very straightforward and there was great communication throughout. We were very happy with the final price achieved. I would like to thank James and the team for all their help.
Patrick · 27 October 2025
Agent replied · 23 February 2026
Thank you Patrick, we are delighted to hear that you had a good experience from start to finish of the process. We will pass your review on to James, he will be delighted!
★★★★★ 5/5
TrustpilotJames Rossiter has been a pleasure to…
James Rossiter has been a pleasure to deal with from bond Wolfe, he has sold a few properties and exceeded expectations, very professional and knowledgeable . Will continue to use him to sell properties in the West Midlands!
Gurjinder · 15 May 2026
Agent replied · 4 June 2026
Thanks for the great review. We will pass your comments on to James, he will be delighted!
★★★★★ 5/5
TrustpilotA professional service.
For 2 years, I have experienced from all team members, especially James R. A professional approach to sell a portfolio of houses. The process was straightforward, with ease to contact, to discuss options and receive updates. I would definitely employ again and recommend the service of Bond Wolfe.
AB · 10 December 2025
Agent replied · 23 February 2026
Thank you for your review. I know James is delighted that you are happy with the results we have delivered over the last couple of years.
★★★★★ 5/5
Trustpilotgreat service from James Rossiter
I dealt with James on the sale of a property and was impressed with the quick and easy service he provided. It was a pleasure to deal with Bond Wolfe, from the start of the process James made the sale run smoothly and I achieved a great result!
Helen · 8 December 2025
Agent replied · 23 February 2026
Thank you, Helen. Your feedback is much appreciated. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleAs a crime investigator the injustice I witnessed from another auction selling a 3 bedroom property with a garage and a front drive way in a well popular area for £104,000, on a low value price when property was worth £200,000, I will be honest. On that same row of houses this auction Bonde wolfe sold a 3 bedroom house for £195,000 and gave no financial loss to the seller. They put the property near to its value price and they did an excellent job in their duty to not cause any loss to the seller. This auction is well experienced to know values of properties not to sell it on a very low price but a price that is fair for all. This auction Bonde wolfe sell properties on a good value price that does not give any seller any financial loss. This auction has morals, principles and integrity when they do their loyal duty in selling properties. This I have witnessed myself so I am openly saying this.Their work is of excellence. I trust this auction. If I were to sell a house on an auction it would be through this auction Bonde wolfe. I am proud of this auction. Keep up the good work.
A law abiding citizen
A crime investigator.
Tanweer · 15 April 2026
Agent replied · 16 April 2026
Thank you for your great review. We will pass your kind words onto our team.
★★★★★ 5/5
TrustpilotMassive thank you to Perm
I recently had the pleasure of working with Perm at Bond Wolfe Auctions, and I cannot speak highly enough of her. Perm went above and beyond to help me secure my property at auction. I will be forever grateful for her efforts. Thank you, Perm, for making this experience a successful one.
Cameron · 24 October 2025
Agent replied · 4 June 2026
Thank you, Cameron, for your review. We are so glad to hear you had a good experience working with Perm and our team.
★★★★★ 5/5
TrustpilotThe Bond Wolfe team are excellent
The Bond Wolfe team led by Gurpreet Bassi provide the most professional auction services. I used them recently on a high value property and they delivered. Special thank you to Ian Tudor for his stakeholder management, sector knowledge and market understanding. Also a huge thank you to Craig Upton and the team for their exceptional marketing support throughout. Thank you so much
Tarnveer · 11 July 2025
Agent replied · 4 June 2026
Thank you, Tanveer.
We are delighted to hear that you were happy with our services. We will pass the review on to Gurpreet, Ian, Craig and the rest of the team.
★★★★★ 1/5
GoogleCaution: Beware Bond Wolfe Auction House
I recently bought a property through Bond Wolfe Auction House and was charged 2 time £1950+ VAT (£2340) and £6000 + vat (£7200) totaling around £9550 in auction charges or you can give this charges whatever name and title.This was far higher than I expected and caused real financial strain for my family, who work hard in factory jobs to save for a home.
On the top of that the house land registry was registered to third party (estate agency) not the owner and my solicitor couldn’t sort out this issue easily and we had to pay him extra to resolve it before deadline he somehow contact the previous owner to remove their name so we can add new owners name.
The other tricky part was that sellers solicitors wouldn’t reply on time until it’s very close to the deadline date which was very stressful for all family, missing deadlines meant paying extra to all parties…
Anyway, worst experience we had buying this property from BW. Never ever again.
Prospective buyers should know:
- Ask for a full, itemized breakdown of all charges before bidding.
- Confirm exactly what VAT and all other fees cover.
- Seek independent advice about whether these charges are standard in your area.
I’m sharing this to help others avoid a similar situation. I’m not seeking action or compensation from Bond Wolfe; I just want to warn others so they can make informed decisions.
Cheaters.
All the receipts from our solicitors and the 1st day they called and taken the 10% deposit plus their fee are available and I will share with all future solicitors, organisations etc.
Habib · 11 April 2026
Agent replied · 16 April 2026
Thank you for your review.
We must strongly refute a number of misleading statements in your comments.
Bond Wolfe charged you only our standard administration fee of £1,950 + VAT (£2,340 inc. VAT). We did not charge £10,000 in “auction fees”. The additional costs you refer to were not charged by Bond Wolfe, but were costs set by the seller, which are common in auction transactions and clearly detailed within the legal pack.
Most importantly, before being permitted to bid, you were required to confirm that you had read and understood the legal pack in full, including all associated costs. This is a mandatory step in the auction process and is clearly stated throughout.
Given the multiple prompts, confirmations, and declarations presented to you during registration and prior to bidding, there can be no ambiguity that all relevant information was made available. The situation you describe is not the result of hidden fees, but of failing to review the legal documentation you agreed to.
We would also note that describing these clearly disclosed and contractually agreed costs as “cheating” is entirely inaccurate and inappropriate.
As with all property auctions, buyers are responsible for carrying out their own due diligence prior to bidding. This includes reviewing the legal pack and seeking independent advice where required, something we actively encourage.
We are confident that the process was fully transparent and that all relevant information was made available to you at every stage.
If you wish to discuss this further, please contact auction@bondwolfe.com
.
★★★★★ 5/5
TrustpilotProblematic Property Sold Successfully
I own a problematic investment property that I wanted to sell. I knew that the auction route gave me the best chance to achieve a sale. I reached out to James Rossiter at Bond Wolfe and he was fantastic in explaining the process to me and partnering with me every step of the way. He kept me informed of developments and fully managed my expectations in terms of the likely saleability of the property and the price I could achieve. I'm very pleased to say that the property successfully sold at auction and we are currently working through the completion process. I have no hesitation in recommending James and the rest of the Bond Wolfe team. This is a highly professional company.
Lyndon · 30 March 2026
Agent replied · 4 June 2026
Thank you so much for the recommendation and fantastic review. James will be delighted!
★★★★★ 5/5
TrustpilotI would not hesitate to use Bond Wolfe again
This was the first occasion on which I had been involved in an auction to sell a property. Everyone at Bond Wolfe was so courteous and professional throughout whether the contact was by phone or email. The advice I received from Jonathan Hackett was both supportive and extremely helpful. His manner was relaxed and reassuring. I would not hesitate to use Bond Wolfe again.
Stephen · 16 May 2025
Agent replied · 4 June 2026
Thank you for your review Stephen. Your feedback is much appreciated.
★★★★★ 5/5
TrustpilotJonathan Hackett take a bow
Working in the industry, it was refreshing to use another operator that was informative, slick in their operations and strove to deliver me the best result. There are lots of chancers and charlatans in the space but Bond Wolf operate with integrity. Jonathan Hackett is a gentleman and a scholar. Bravo sir!
Scott · 11 July 2025
Agent replied · 4 June 2026
Thank you for your review Scott. It's always great to hear feedback from people within the property industry. We will pass your kind words on to Jonathan.
★★★★★ 4/5
TrustpilotFirst time auction purchaser experience
We have just completed on a property purchased with Bond Wolfe. They were professional to deal with, well organised and friendly. They responded to all of our enquiries within the same day, which really put our minds at ease. As first time auction purchasers, it was a straight forward and smooth process. While their fees may be more expensive than other auctioneers, we appreciated their transparency throughout. If their fee was lower, I would have given them 5 stars but you get what you pay for. We would definitely use them again in the future. Thank you to James and the team!
Kelly · 17 June 2024
Agent replied · 28 December 2024
Thank you for sharing a review, your feedback is much appreciated. We will pass on your review to James and the management team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.