Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen buying my house I have had an excellent response from first enquiry to completion.
Dee Lake, Gemma and Matt.
Chris DudsonPositiveResponsiveness, Professionalism
Christopher · 22 June 2021
Agent replied · 21 June 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe team at Bairstow eves have been amazing, Gemma, Dee, Jess and Alex have been very professional and responsive, I highly recommend
Ann · 16 August 2021
Agent replied
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica wasquick to responsd to my enquiry and very personable when discussing my property search.PositiveResponsiveness, Professionalism
Kareem · 22 June 2022
Agent replied · 21 June 2024
Many thanks for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSale facilitated by Dee Lake, very good level of service and responsive to queries. Would recommend.PositiveResponsiveness
Ben · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee lake was very helpful in providing property’s to view. Very professional and friendly
Ben · 27 August 2022
Agent replied · 27 August 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleZero stars. Gazumbing and under the table deals.
Worst agency, if you are a serious home buyer be careful to waste your time, they let us down. DISHOUNEST UNPROFESSIONAL FOXY
Marwa · 28 August 2018
Agent replied · 27 August 2023
Hi Mimi,
Thank you for taking the time to leave us your feedback and I am very sorry to read about your dissatisfaction. Providing a great level of customer service to both our sellers and buyers is very important to us and such I would like to invite you to contact us via review@countrywide.co.uk. with further details of the exact issues you experience, so that we can look into these matters.
Kind regards, Scott.
★★★★★ 5/5
GoogleTalked to Dee Lake today and she was sooo helpful! Very pleased
Suzana · 1 October 2022
Agent replied · 27 August 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWas lovely to speak to Jessica, the staff are friendly and helpful!
Ada · 27 August 2022
Agent replied · 27 August 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional and friendly advise given with understanding of our need. Very helpful
Mala · 27 August 2022
Agent replied · 27 August 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReply quickly and service very well from Jessica Monk, she’s so nice.
Athenalongning · 27 August 2022
Agent replied · 27 August 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic 5 star assistance from Dee Lake in my house search. Cheers.
Darren · 27 August 2022
Agent replied · 27 August 2023
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Googledee was very helping in understanding my needs for buying a property.
Miles · 27 August 2022
Agent replied · 27 August 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google5 stars to Bairstow Eves and Mellissa Carrington in particular for her unflinching prompt support throughout the tenancy from start to finish.
A · 8 January 2021
Agent replied
Thank you for the fantastic 5* review and it is great to read your kind comments and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google5 stars to Bairstow Eves and Mellissa Carrington in particular for her unflinching prompt support throughout the tenancy from start to finish.
Ijaz · 8 December 2020
Agent replied
Thank you for the fantastic 5* review and it is great to read your kind comments and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good service. Quick response rate and friendly service.
Louis · 30 November 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 4/5
GoogleA good estate agent, We have a difficult sell and they continued to work with us throughout to find innovate ways of attracting potential buyers.
Sophia · 28 July 2019
Agent replied
Sophia, thank you for your kind words. Best wishes, Mark
★★★★★ 5/5
GoogleGreat help and advise/knowledge from Dee at Brsston branch
Maria · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleExcellent initial support from Dee at Bairstow sales! :)
Paul · 27 August 2022
Agent replied · 27 August 2023
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI arrived for my viewing & nobody there and nobody had let me know, not impressed
Yvonne · 27 August 2021
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA really helpful and professional service, always kept fully informed and nothing was ever a problem -- I would not go anywhere else.
Iain · 28 July 2019
Agent replied
Thanks Iain for your positive review. Best wishes, Mark
★★★★★ 5/5
GoogleDee and other colleagues are all very responsive and efficient in supporting my enquiries, highly recommend!
Yuwei · 24 June 2021
Agent replied
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks everyone for providing the support in finding suitable property, viewing and moving.the continuity was superb and seamless.
Sns · 19 January 2021
Agent replied
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful and organised. Good job Dee !
Chunyin · 27 August 2022
Agent replied · 27 August 2023
Many thanks for the great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper nice and helpful!!! Thank you so much!!!
HoKwan · 27 August 2022
Agent replied · 27 August 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.