Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleUsed Bairstow Eves to purchase my property what a outstanding service provided by David, Sam and the team every step of the way they were there to help assist with even asking. Well done and thanks again
Ian · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had an outstanding experience with our team at Bairstow Eves. We strive to provide excellent service to all of our customers and we are happy to know that we were able to assist you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI just wanted to vocalise my extreme gratitude to Salma (Sam) Kaur and the exceptional service given to me during the selling of my property. Sam was professional, polite, respected my property and was at hand every time I needed some guidance during the sale. From the moment I engaged with Bairstow Eves I was overwhelmed with the support and keeness of Sam. She made feel that I was not just another client on your books but someone that gave me 1-2-1 service - professional and personal support at every step
Preet who facilitated my mortgage application gave me the same overwhelming experience and support as well. From beginning to end, Preet ensured that she found the best and more suited mortgage to my personal needs - she worked tirelessly securing it
To that end I have recommended Bairstow Eves (Coleshill branch) to all my friends and family
Thank you to all, in particular Sam and Preet :-)
Karen · 11 October 2024
Agent replied · 29 October 2023
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSalma has been amazing throughout the whole process of my house purchase.
I finally found a house I had fallen in love with. I called Salma and arranged a viewing with her that same day. The next day I made an offer in which she helped negotiate a price the seller agreed on. As a first time buyer, I was unsure of how the proceedings of a house purchase work, and nervous about having to make decisions but Salma explained everything throughly so I could easily understand and kept me updated through the whole process. She went above and beyond to achieve the completion date for me and the seller. I couldn't recommend her or her team more for their help in me buying my dream home. Thank you so much.
Leisha · 11 October 2024
Agent replied · 29 October 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSam and her team were diligent, knowledgeable, and supportive! As a first-time buyer Sam took the time to explain the different steps and stages involved in purchasing a property and I felt as though any time I picked up the phone Sam was eager to answer any questions I may have had.
As Sam and her team know, the solicitors involved in this purchase were less than proactive or helpful. As such, Sam was fighting my corner the whole time, right from the outset. Chasing the solicitors when they weren’t being responsive and calling them out on their unsatisfactory answers. I can’t describe how valuable this support was as a first-time buyer!
Overall, I highly recommend Sam at Bairstow Eves, as an exceptional and caring estate agent. This recommendation is especially of note if you are a first-time buyer!
Charlie · 11 October 2024
Agent replied · 25 November 2023
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would like to say a big thank you to Bairstow Eves, Coleshill. We were first-time buyers and from the initial phone calls David was knowledgeable, friendly, polite and always willing to go the extra mile. He guided us through the process, offering support and advice which allowed the experience to be as stress free as possible. The whole team offered amazing customer service, thank you all!
We also worked with David from Countrywide Mortgage Services who again offered amazing customer service and was extremely knowledgeable and polite. As first-time buyers we valued the time David took in providing ongoing advice and support which allowed us to make informed decisions for our mortgage. Thank you!
We would highly recommend both to anyone looking for a home and mortgage.
Samantha · 11 October 2024
Agent replied · 19 June 2024
Many thanks Samantha Haycock for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've just sold my flat with Bairstowe Eve and I highly recommend them. From start to finish I have felt totally supported by the whole team. Sam and Karen started the process then David has been my main contact for the past few months, and he has been amazing! Always so friendly and helpful, he made me feel that nothing was too much trouble and all of my questions were answered quickly. In what was a stressful last few weeks (through no fault of theirs) he did everything he could to push things through and updated me throughout. Very professional with a very welcoming and friendly approach.
Sheena · 11 October 2024
Agent replied · 24 August 2024
Hi Sheena, thank you for sharing your positive experience with us. We're delighted to hear that Sam, Karen, and David provided you with excellent support throughout the process. We appreciate your kind words and are thrilled that you found our team professional and friendly. Thank you for choosing Bairstow Eves Coleshill. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say a big thank you to the team at Bairstow Eves Coleshill. They recently assisted my elderly parents to sell their house and did so with care, attention and efficiency. A special thank you to Sam who went way above and beyond to assist them through a very stressful and complicated process. I would highly recommend them and indeed I have, to friends and family. Thank you again, you should be very proud of yourselves.
Julie · 11 October 2024
Agent replied · 19 June 2024
Thank you for taking the time to leave us your amazing recommendation and 5* review Julie Nixon. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoving house can be a stressful experience, especially as one gets older. But the staff at the Coleshill branch were exceptionally helpful and professional. We were kept up to date at every stage of the proceedings and I don’t think we could have asked for more.
Peter · 4 October 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleTeam are so amazing and go above and beyond especially Sam!!! Thank you very much
Maddie · 23 May 2026
Agent replied · 23 August 2026
Thank you so much for your kind words! Our team takes great pride in providing exceptional service, and we will be sure to pass along your appreciation to Sam. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an amazing experience with Bairstow Eves Estate Agents
Salam went above and beyond to ensure everything ran smoothly from start to finish. Their professionalism, dedication, and personal touch made all the difference. They were always available to answer questions, provided expert guidance, and truly cared about finding the best outcome for me. If you’re looking for an estate agent who genuinely puts their clients first, I highly recommend Salam and the team. Thank you for everything!
Amanda · 23 August 2025
★★★★★ 5/5
GoogleSalma the sales lead was absolutely brilliant. She went above the call to help, totally professional and was on the button all the time. All the staff are brilliant but she went above expectations. A massive thank you for finding and closing a sale.
John · 20 September 2026
Agent replied · 11 October 2026
Thank you for your kind words about Salma! Our team strives to provide exceptional service, and we are delighted to hear about your positive experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSam & All the team.We wanted give our gratitude for everything you’ve done to help us sell our house. From start to finish, you were always just a phone call away, ready to answer every question, offer guidance, and provide the support we needed throughout the entire process.
Your dedication, patience, and professionalism made what could have been a stressful experience feel so much easier and more manageable. We truly appreciate the time and care you put into every step, and we couldn’t have asked for a better person to guide us through this journey.
Thank you again for all your help. We’re incredibly grateful.
Kelly& Jamie
Kelly · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind words, Kelly & Jamie! It was a pleasure to work with you and we're thrilled we could make the selling process easier for you. Your satisfaction is our top priority and we appreciate the opportunity to provide dedicated and professional service. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe Coleshill branch were absolutely fantastic, Sam went out of her way to make sure we got our property sold after it had become stagnant.
She worked tirelessly to find us the right buyer and stayed with us until the sale completed, we cannot thank her enough for her dedication, kindness and professionalism.
Paul · 8 May 2025
Agent replied · 3 June 2025
Thank you for your glowing 5* review Paul. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional Estate Agent Experience with Sam and Her Team
My experience with Sam and her colleague has been nothing short of exceptional. From the very beginning of our property purchase journey to its successful completion, Sam demonstrated unwavering patience, dedication, and motivation that truly set her apart from the rest.
Throughout the entire process, Sam and her team consistently kept all parties involved well-informed and up-to-date, making sure that no detail was overlooked. This level of communication and professionalism was a breath of fresh air, especially when compared to some other estate agents I've dealt with in the past.
Sam's dedication and commitment were evident in her efforts to push our purchase through to completion. She navigated potential hurdles with finesse and ensured that the entire process went as smoothly as possible.
In conclusion, I can't recommend Sam and her team enough. Their outstanding service, professionalism, and genuine interest in their clients set them apart in the real estate industry. If you're looking for an estate agent who will go the extra mile to make your property transaction a success, look no further. Sam and her team are the ones you can trust.
Kara · 11 October 2023
Agent replied · 29 October 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Bairstow Eves in Coleshill to sell our home recently, from the outset the team were proactive and got the house on the market within a week. Sam then subsequently arranged multiple viewings and found an immediately proceedable buyer. Throughout the process Sam's hard work, dedication and expert knowledge ensured the sale went through on track and we completed within our target. Thank you for all your hard work helping us move to our new home!
Martin · 14 October 2025
Agent replied · 13 November 2025
Thank you for choosing Bairstow Eves to help sell your home. We are delighted to hear that our team provided proactive and efficient service, resulting in a quick and successful sale. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBig thank you to Sam for keeping calm and professional during the final stages of house completion it would have been delayed without her going above and beyond
Sue · 14 October 2025
Agent replied · 13 November 2025
Thank you for the kind words! We're so glad to hear that Sam's dedication paid off and your house was completed on time. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWould like to say a big thankyou to the team at Bairstow Eves. Sam was always willing to go the extra mile to help and support us and ensure everything ran as smoothly as possible and kept us well informed with everything going on behind the scenes with the solicitors. Both Sam and David were fantastic in the final days of the purchase making sure all of our paperwork was sorted in time.
Would also like to make a special Mention to Preet who helped us sort our mortgage out.
The whole team made the purchase of our first home a lot easier!
Thank you all so much!
Holly and Josh
Josh · 16 July 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlea big thank you to the whole team at bairstow eves coleshill david and karen but sam is an absolute super star ive known sam for about 10 years and she has never let me down ive moved 3 times and every time sam has been involved in someway or another. The dedication and care she puts in is priceless. Ive always felt in safe hands when sams at the helm . A genuine kind caring person who i now concider a friend .
Janet · 23 August 2025
Agent replied · 13 November 2025
Thank you for your 5* review Janet. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe would like to say a big thankyou to the team at Bairstow Eves - Coleshill. From the beginning to the end of the house purchase process, Sam was absolutely fantastic. Sam was always willing to go the extra mile to help and support us to ensure everything ran as smoothly as possible. Towards the end, we faced some unforeseen circumstances with solicitors both Sam and David were fantastic in ensuring that everything was completed in time order, and without them the purchase wouldn't have been completed when planned. We honestly cannot thank them enough for their amazing service from start to finish!
Hanna and Kane
Hanna · 1 May 2023
Agent replied · 30 July 2023
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally happy with service I recieved from Sam, always available to help me with the solicitors. At the last minute before exchange I was required to sign a document with it being so close to an exchange, Sam attended my property at 9.30pm that evening to obtain my signature and sent it back to my solicitor the next morning. honestly without Sam doing this for me we would not have exchanged and I would not be in my new home now. so I can't thank her enough. Without her being available at all times she always reassured me and kept me calm. Thank you Sam. You're really a superstar !
Mandy · 1 May 2023
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently bought a property in Coleshill with Estate Agents Bairstow Eves. Sam the agent dealing with the sale was outstanding, helpful and generous in her knowledge which made the purchasing and the moving bearable.
Thanks for all your help.
Patrick · 23 June 2026
Agent replied · 23 August 2026
Thank you for your amazing review! We are thrilled to hear that Sam provided exceptional service during your property purchase. We truly value your business and are grateful for the opportunity to make your moving experience more pleasant. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleUsed Bairstow eves for our sale in 2019 and all went swimmingly so seemed the obvious choice when Dad decided to sell...
From the initial call to arrange a valuation carried out by Karen, the follow up visit by David to answer a few question for Dad, the professional photographer who took the perfect pictures, Sam who undertook to attend all of the viewings and always informed us of who would be visiting and when and shared any feedback provided by prospective buyers, not forgetting the odd visit to the office to get papers signed and sent of to solicitors etc all the way through to the accepted offer, the sale and COMPLETION!!!
Communication by the whole team at Bairstow Eves Coleshill is superb, second to none… They answered every question and advised us professionally and sympathetically on every occasion. I would have absolutely no hesitation in recommending David and the team at Bairstow Eves Coleshill and should we ever need an estate agent again they would be our first port of call…
Sally & Alan
ALAN · 2 March 2023
Agent replied
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSam at Bairstow Eves in Coleshill is one of the most efficient and professional agents I've ever had to deal with. If ever there was an issue Sam was on it straight away and sorted it. She is without a doubt, a real asset to Bairstow Eves and I would recommend anybody thinking about selling their home or looking to buy one to go through the Coleshill office and ask for Sam. She is the reason I have given the 5 starts.
Kevin · 25 November 2022
Agent replied
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot recommend Bairstow Eves Coleshill highly enough. From the outset they have been professional, helpful and kept us fully informed with their great communication.
Ours was a long and very stressful chain and our sale & associated purchase really went to the wire. Sam picked up our case when suddenly our puchase was at high risk of failing due to issues at both ends of the chain while her manager was on leave. It was down to her tenacity and dogged determination to keep the chain complete that she thankfully achieved exchange at the 11th hour. We will be eternally grateful.
Fiona · 30 July 2022
Agent replied
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.