Alex Smith & Co reviews

★★★★★ 5/5

Google

Amanda and David have been amazing and sold our house very quickly, would definitely recommend them to anyone.

Tony · 16 December 2025

★★★★★ 5/5

Google

Sold our Dad’s house earlier this year - we were very pleased indeed with the services provided - excellent videos - plenty of advice given - kept us fully informed by texts & emails- Very professional indeed - highly recommend.

Susanne · 23 October 2023

★★★★★ 5/5

Google

So the staff at Alex smith definitely go above and beyond with seeling your property , .sold.our house after 8 viewings . Had patience with our awful solictors but we got there in the end .. …

Julia · 17 April 2025

★★★★★ 5/5

Google

We received excellent service from Amanda, David and the team throughout the whole process of selling our family home of more than 50 years. Thank you for being sensitive to the circumstances.

Karen · 23 October 2022

★★★★★ 5/5

Google

I bought my first house using Alex Smith. The whole buying process was done smoothly. My queries were dealt with professionally. When I went in to collect the keys, the staff were so welcoming every one of them had a smile on there face. :) I would definitely recommend my family and friends.PositiveResponsiveness, Professionalism

Nahima · 23 October 2021

★★★★★ 5/5

Google

I purchased a house with the help of Amanda. She was extremely helpful from start to finish and ensured a smooth, easy and quick process. The property was also recommended by her as we viewed a house near the location and without her recommendation we probably would not have known it was available. Quick replies and she ensured the entire transition was smooth and hassle free.

Osama · 23 October 2023

★★★★★ 5/5

Google

Excellent process start to finish with regular updates throughout each stage. Amanda was very helpful. Highly recommend.

I.S · 23 October 2023

★★★★★ 5/5

Google

Very helpful, reliable and very quick to reply and update. Thank you Amanda! Highly recommend

Oksana · 27 November 2023

★★★★★ 5/5

Google

Massive thank you to everyone at Alex-Smith estate agents, especially to David whose professionalism and expertise shone through at every stage of the buying/selling process and Amanda who managed our many queries and handled all of the viewings. If you are looking for a professional service then I would seriously recommend Alex-Smith estate agents. We initially went with another agent and after the sale of our property fell through we moved over to Alex-Smith, from the on-set the level of service received was apparent, we were kept informed at every stage and had full confidence that both our sale and purchase was in great hands. Once again, thank you to Alex-Smith for making our dream move possible.PositiveResponsiveness, Quality, Professionalism

Zubbair · 23 October 2021

★★★★★ 1/5

Google

Extremely unprofessional They booked me at 4.10 for appoint, I took a half day from my work to reach there on time. By the time I reached the propert there were no one. I called the office they said that the lady left at 4. They dint respect the value of otheres time and resources

Muhammad · 24 October 2019

★★★★★ 1/5

Google

Very poor service. Will always promise to 'call you back same day' yet on multiple occasions either no contact or house already been sold by the time they have. ESPECIALLY known to inflate price to avoid people buying then price will drop dramatically before being immediately taken off the market. AVOID BUYING, AVOID SELLING

Calling · 24 October 2019

★★★★★ 5/5

Google

Lovely agents very helpful and kind and help throughout the process :) I was very happy thank you Amanda and David

Smira · 23 October 2022

★★★★★ 1/5

Google

Frustrated!!!! There have been a few properties that I have been interested with these lot, every time I have tried to arrange a viewing by wither calling them from Zoopla or even directly and can havent been able to speak to them once get so no viewing arranged.. I dont know how an estate agent can afford not to answer the phone!! Also If I was a seller I would be gutted if I learnt that potential buyers in a way are being turned else where due to the incompetance of the estate agent. I seriously don't know how you are still in business. Get your house in order guys (no pun intended)NegativeResponsiveness, Quality

Wajjmajeed · 23 October 2020

★★★★★ 1/5

Google

Awful awful awful. I didn't know that we could be treated in such a foul way by a 'professional estate agents'. One of the owners, David, was horrible person to deal with. He was continuously rude and obnoxious to us. We had an offer accepted on our house, yet he refused to take it off the market until we went through the whole mortgage process, and received our money from Santander. This put so much stress on us and our money was constantly at risk when carrying out surveys. They continued to show people around the house, and carried on accepting offers, despite our offer being accepted. David even refused to pass on our first offer to the vendor - which is illegal. The receptionist (I think her name was Amanda) was quite rude to us and very unhelpful. It seemed they didn't want you to ask questions or try to buy any houses. David recorded videos of himself downstairs in the kitchen of the house we were looking at, insulted us on the videos and uploaded them to his Facebook page. We continually cried, was stressed out and hated every second of going through the purchase. I want to warn everyone to tread VERY carefully.

Lizard · 23 October 2020

★★★★★ 5/5

Google

Louise is amazing. Just a lovely person.

Naz · 23 October 2023

★★★★★ 5/5

Google

Alex Smith helped with the purchase of my mum and dad's property and made each stage of the process easier and less stressful than it might have been. From the outset there was personable, down to earth and professional communication, from …

M · 17 April 2024

★★★★★ 5/5

Google

From start to finish my experience with Alex Smith was positive, professional and knowledgeable about the housing market in Hodge Hill. Excellent communication with Amanda who never failed to return a call or email. When there was an issue David stepped in and resolved them quickly without a fuss. I recommend Alex Smith & Co to anyone selling in Hodge Hill.

Sharon · 23 October 2022

★★★★★ 2/5

Google

terrible, from agent who viewed us the property, to the people who manage selling, if you have placed your offer on a property and are awaiting for a small period of time for current property survey etc to be done, they will still allow others to view other property and sell to them, this happened to me twice!!!, all they want is to sell the property quick to anyone( before seller advertises to another company then they loose out on there fees), be it there mortgage goes through or not they will just mess you around. my current estate agent if anyone inquires about my property its classed as sold, even tough the paperwork surveys are on going, unlike alex smith. AVOID!!

Abdul · 25 October 2013

★★★★★ 5/5

Google

Have sold my last 2 properties with Alex Smith most recent being last month. Have always found the service to be excellent and the staff very friendly, Helpful and well informed. Wouldn't hesitate to recommend their services.

Amanda · 23 October 2020

★★★★★ 5/5

Google

My partner and I purchased our first property through Alex Smith we had a great experience. Professional at all times and ensured the transaction went smoothly. Thank you very much!

Abigail · 17 April 2024

★★★★★ 5/5

Google

Great service from Alex smith and Co. I had my property on the market with other estate agents which they couldn’t sell. David and Amanda sold my property within few weeks. Excellent and reliable.

Mushfiqur · 27 November 2023

★★★★★ 5/5

Google

Very welcoming and professional staff who sold my home within a short period of time. Would recommend Alex Smith estate agents to any local people

John · 25 April 2024

★★★★★ 5/5

Google

EXCELLENT SERVICE HIGHLY RECOMMENDED STAFF IS VERY HELPFUL BUT AMANDA BULL GOT SPECIAL RESPECT IN MY HEART ❤️ THANKS ONCE AGAIN

Riz · 17 April 2024

★★★★★ 5/5

Google

Nice and polite staff my experience with Alex and Smith was great,

Raja · 23 October 2021