Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCorinne was very helpfull and provided…
Corinne was very helpfull and provided us with a brief history of the changes that had been made on the house.
Muhammad · 15 July 2023
Agent replied · 12 June 2024
Hi Muhammad, thank you for your feedback. It is great to hear that Corinne was helpful and could provide you with information about the property.
★★★★★ 5/5
TrustpilotHamish was extremely helpful polite and…
Hamish was extremely helpful polite and professional.
Sam · 26 May 2024
Agent replied · 12 June 2024
Thank you
★★★★★ 5/5
TrustpilotMark was friendly and knowledgeable…
Mark was friendly and knowledgeable about the house.
Vicki · 8 May 2024
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotNikki was very friendly and made us…
Nikki was very friendly and made us feel comgortable
Mariam · 12 April 2024
Agent replied · 12 June 2024
Hi Mariam, thank you!
★★★★★ 5/5
TrustpilotGreat service
Mark was very helpful and knew all the information needed.
Lucy · 23 March 2024
Agent replied · 12 June 2024
Hi Lucy, thank you!
★★★★★ 5/5
TrustpilotJess and Jack were extremely helpful
Cannot fault them at all, Jess was friendly and made it easy from the viewing to the moving in. Jack helped us massively via email and made the whole process straight forward for us. Thankyou both.
Thomas · 3 November 2021
Agent replied · 12 June 2024
Hi Thomas. Thankyou so much for taking the time to leave such a great review! We're glad to hear that you've received such a great service! We wish you all the best for the future!
★★★★★ 4/5
TrustpilotVery helpful viewing experience
Very helpful viewing experience. Mark was well-informed and well-prepared with all useful information to hand. Thank you
Cherril · 12 October 2023
Agent replied · 12 June 2024
Thank you very much for your kind review, we are glad to hear you have enjoyed your time with us here at AP Morgan! We hope to hear from you again soon.
★★★★★ 5/5
TrustpilotMark was very helpful when showing us…
Mark was very helpful when showing us the property.
Nael · 1 April 2024
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotExcellent service from start to finish…
Excellent service from start to finish , the whole ambience of the office is friendly but professional , nothing is too much trouble , queries are answered promptly and nothing seems too much trouble .Aftersales is managed by iIene who is a star , we have moved house 12 times and she is the best we have come across in the business
Dave · 10 August 2022
★★★★★ 5/5
TrustpilotMark at ap Morgan
I met Mark on arrival and straightaway felt at ease, he showed me round the property explained about the property in a manner that was understandable to me! He let me look around ask questions and never made it seem I was inconveniencing him. Very polite, professional man.
Kerry · 31 August 2024
Agent replied · 23 December 2024
Hey Kerry,Thank you for such a kind review, we are delighted that you had such a positive experience with us and that our team made you feel at ease. The team at AP Morgan wish you the very best for the future.
★★★★★ 5/5
TrustpilotModern Day Auction made easy!
I won the auction for Coney Green Drive. The guys at the Devon Way Branch were excellent once again as that's my 2nd property in the last 3 months I've brought from them. Once again they've arranged all the finance and solicitors for me. A great end to end service thank you guys!
Rusal · 1 June 2023
★★★★★ 5/5
TrustpilotDefinitely recommend.
Excellent service throughout. Alex was great and very knowledgeable on what he is doing. He even handed the key's over for me as I was away on day of exchange and had no body else to do it. Would recommend moovyn to anyone who is selling.
Janet · 23 August 2017
Agent replied · 12 June 2024
Janet, thank you so much for the fantastic review. I'll be sure to pass your feedback on to Alex, I'm sure he'll be pleased to hear!
★★★★★ 5/5
TrustpilotAlex my agent was and is excellent …
Alex my agent was and is excellent nothing was to much trouble and took time to talk things over with us,we have not moved house for 44 years and finding things daunting Alex helped us would recommend Moovyn and the big star was Alex Sally Mark
Sally · 18 August 2017
Agent replied · 12 June 2024
Hi Sally, thank you so much for the fantastic review, I'm sure Alex was delighted to help you and will also be delighted to read how pleased you were with his service - I'll pass on your kind words.
★★★★★ 4/5
TrustpilotHouse was lovely
House was lovely. Very well presented and well kept. The rooms were a good size and nicely decorated. More information could have been given on certain things eg age of boiler, what work had been done in the last few years. Main drawback on the house was the shared courtyard.The estate agent was helpful and friendly when showing us around the house.
Heather · 10 July 2022
★★★★★ 5/5
TrustpilotVery helpful
Jess was great in helping us to secure our new rental property!
Kirsty · 11 January 2024
Agent replied · 12 June 2024
Hello,We are very happy to hear that you had a great experience with jess! Thank you.
★★★★★ 5/5
TrustpilotCorrine was very professional.
Corrine was very professional and helpful during our visit to the property.
Mr · 7 January 2024
Agent replied · 12 June 2024
Hello,We are glad to hear that Corrine was professional and helpful during your visit to the property!
★★★★★ 5/5
GoogleMichelle has been great. I’ve had issues with my previous broker obtaining an offer and she had recommended me their in house broker who managed to get me all of my mortgage offers. Michelle was always available as a point of contact from end to end and remained helpful throughout my purchase.
Rusal · 13 June 2023
★★★★★ 5/5
TrustpilotNikki was brilliant
Nikki was brilliant. She did a good job!
Shafak · 26 March 2024
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotGreat Job - Thank You!
I worked with Britt to sell a property and she was superb throughout - always organising and making sure things weee completed on time and when there were delays she would let us know and give us informed reasons so we could clearly understand why. She was great to work with and I’d highly reccomend.Chris
CP · 7 March 2023
★★★★★ 5/5
TrustpilotTHANK YOU!
Massive thank you to Molly for helping with my first home - constantly kept me in the loop and was super helpful and patient when i had no idea what i was doing! THANK YOU!
Rosie · 2 September 2021
Agent replied · 12 June 2024
Hi Rosie, We're sure you totally knew what you were doing! Thank you so much for your lovely feedback. We wish you all the best for the future!
★★★★★ 1/5
GoogleI had a very frustrating experience with this letting agency. After paying a holding deposit for a property, the landlord decided to withdraw and put the property back on the market. I was informed that my holding deposit would be refunded, but despite being told this, I had to wait nearly a month to receive my refund.
I initially requested the refund on July 19th and finally received it on August 13th, but only after sending multiple follow-up emails. Adding to the frustration, they initially tried to mislead me by suggesting that I wasn't entitled to a refund, which caused unnecessary stress and confusion.
Overall, the service was unprofessional and unreliable. I would advise others to be cautious when dealing with this agency, as my experience was far from satisfactory.
Mahiii · 16 August 2024
★★★★★ 5/5
TrustpilotGreat viewing
That was a very friendly viewing, everything was nicely presented and all questions were answered
Abderrezek · 9 October 2023
Agent replied · 12 June 2024
Thank you very much for your kind review, we are glad to hear you have enjoyed your time with us here at AP Morgan! We hope to hear from you again soon.
★★★★★ 5/5
TrustpilotGreat service, refreshing to see someone with passion for the job.
Mark was very professional and attentive. Didn’t just stand there and offer no input which we have noticed with other agents in the past, he was passionate and gave suggestions to problems we may have pointed out. Very friendly and made us feel at ease.
Ajames · 20 November 2023
★★★★★ 5/5
TrustpilotMark is a greatly helpful to assisting…
Mark is a greatly helpful to assisting the property view process. Thank you so much for your support
Najeeb · 15 July 2023
Agent replied · 12 June 2024
Hi Najeeb, thank you for your great feedback! It's wonderful to hear that Mark was helpful with the property viewing process.
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