5/5
Everyone was really helpful and everything was set on time for our new apartment. We would definitely recommend this agency to our friends.
Agent replied · 20 June 2024
Thank you for the Review.
Trusted Agent profile · Birmingham City Centre
★★★★★
646 reviews across 3 platforms
157c Warstone Lane, Jewellery Quarter, Birmingham City Centre, B18 6NZ
lvproperty's office in Birmingham City Centre, at 157c Warstone Lane, is rated 4.5 out of 5 across 646 reviews on three platforms, including 419 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for lvproperty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham City Centre office, from every platform, shown as written. First names only.
5/5
Everyone was really helpful and everything was set on time for our new apartment. We would definitely recommend this agency to our friends.
Thank you for the Review.
5/5
Great service from rhianna the agent who was in charge of my viewing,they come highly recommended
5/5
Excellent service
We received amazing help and advice from LV Property. We would highly recommend using their services.
Hi Raj,We really appreciate you taking the time out to leave us a review, thank you!All The Best,Ella - Customer Care Team
2/5
Poor letting agent service
Attentive on sales,but as a letting agent service is lackadaisical. Slow to respond to questions and statements provided are not detailed. Would not recommend their service.
Hi Pat, thank you for your kind words regarding sales.Disappointing to hear your review regarding lettings, our accounts system has being a minor issues for us recently, but we now have a new system set in place to ensure this no longer happens.We are also very disappointed to receive a 2 star review from yourself and at the lack of mention of us finding you a new tenant with no void period, achieving the same rent as previously.
1/5
Avoid this company!
Did not have a good experience with this company. Would not recommend.
Thank you for your review, we are sorry to hear that your didn't have a good experience. Can you please email management@lvproperty.co.uk with more information so that I can try and help resolvle this issue. Thank you,Ella - Customer Care Team
5/5
The purchase of the property was made smoother by Aimee. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Steven, we are so happy to hear of your experience with Aimee! All The Best, Customer Care Team
5/5
LV are able to perform the best possible for my properties and I feel so lucky to have found the right agent
Thank you Andy.
5/5
Very professional easy to work with…
Very professional easy to work with communication was excellent understood everything thank you .
Hi Manny,Thank you for your review, we have loved hearing your feedback!All The Best,Customer Care Team
1/5
Terrible company connected to lover…
Terrible company connected to lover your postcode, liars and thieves
5/5
Very helpful, organised and provide great customer service. They are responsive and revert to all your questions in a timely manner.
Thank you for the review James, customer service is at the heart of everything we do here at LV. Paul (customer care team)
1/5
Just waste my time with empty promises. Such a shameful experience . Unprofessional staff - Sophie. Thanks for ruining my weeks.
Dear Maija, Thank you for your feedback, please can you email management@lvproperty.co.uk with some more detail in relation to your feedback. Please send your email outlining any issues you have faced with our organisation and we will endeavour to get your issue sorted. Claire (Customer Care Team)
5/5
Estate agent of the year!
Thank you so much to LV and the management team for making my move so easy and efficient, especially around this time of year!
Mr Key, thank you! Glad we finally got there with the move! Happy to help.
5/5
Tailored personal service like no other!
LV Property are the best I have dealt with in Birmingham. Very friendly and reliable from start to finish (including follow up) highly reccomended!
Thank you for your kind review.
5/5
Great company! Went above and beyond when I lost my key!!
5/5
My experience at LV property went great!
My experience at LV property went so well, I really am thankful for all the work sophie and Aimee have put into getting me a smooth completion and kept the communication up the whole way through the process, I would really recommend them in the future.
5/5
I bought a property through LV and had great support from them through the whole process. A friendly local and professional service.
Thank you Mike.
5/5
Very quick, thorough and easy
Ellie has done a great job with my property, the tenants were found very quickly and she's made everything very easy for me.
Thank you Adam, very kind of you, glad the process has being so quick and easy for you!
5/5
Good job Harry and thank you so much…
Good job Harry and thank you so much ~~~👍👍👍
Thank you so much for your positive feedback and for taking the time to post this review.Best wishes,Ella - Customer Care Team
5/5
Jesse my agent was really friendly and willing to help whenever possible.
Dear Salma, Thank you for the review, our property consultants always aim to deliver the best service. Paul (customer care team)
5/5
Great service and professional.
My account manager Ellen Lutwyche always keeps me informed of everything and helps me with any issue I may have. Very pleased!
Hi Marco, thank you for your feedback, Ellen is always ready to assist any issue or query, happy to hear you are pleased!
5/5
Great agency. Lee helped us find the perfect flat, easy to deal with and very helpfull if you need anything sorted.
Thank you Jake.
5/5
Sana conducted the property inspection diligently and professionally.
5/5
Very professional, They help me let my flat in just 5 days, professional tenants and transparent fees!! I highly recommend them.
Thank you Maria, we are here anytime you need us.
5/5
Brilliant agents , maximum selling price acheived and more
Excellent selling agents, acheived a selling price much higher than any agent in birmingham. Very punctual , gets the job done.
Hi Syed, Our sales team work hard to achieve the results and we are happy to hear they pay off!Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
lvproperty's Birmingham City Centre office has 646 reviews across three platforms: 419 on Google, 8 on Yell, 219 on Trustpilot (across the whole business).
lvproperty Birmingham City Centre is rated 4.5 out of 5 across all 646 reviews, and 4.5 out of 5 on Google from 419 reviews.
Yes. In The Trusted Agent 2026 awards: lvproperty, Birmingham City Centre won Gold.
lvproperty Birmingham City Centre, 157c Warstone Lane, Jewellery Quarter, Birmingham City Centre, B18 6NZ.