Every review we hold for the Birchington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKerrie
Kerrie, is and always has been super diligent and timely in her communications with us.
She is swift to fix problems and comes to us with solutions alongside any issues.
Couldn't ask for more really :)
Garrie · 14 July 2026
Agent replied · 17 July 2026
Thank you for your kind words, Garrie. We are thrilled to hear that Kerrie's timely communication and problem-solving have made a positive impact. We strive to provide efficient support and deliver customer value with integrity. If you ever need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotGood letting experience
My house has been let through Regal now part of Miles and Barr for 6 years, during that time all the team, but especially Nicole-Rene Clarke has been very helpful. Thank you
Riccarda · 15 April 2026
★★★★★ 3/5
TrustpilotJade Eccott our sales progressor
Jade Eccott our sales progressor has been the saving grace for Miles and Barr. She helped us, very professionally, though an extremely difficult process up until exchange.
Steve · 9 September 2026
Agent replied · 14 September 2026
Thank you for sharing your experience, Steve. We appreciate your recognition of our professional support during a challenging process. We apologise for any difficulties you faced and understand how frustrating that can be. Please feel free to reach out to us if you'd like to discuss this further
★★★★★ 5/5
TrustpilotThe team at Miles and Barr where so…
The team at Miles and Barr where so helpful and professional with our recent sale. Always at hand to answer questions and support. Both Sam and Emily always kept us informed as to progress of the sale, being very supportive and informative.
Ann · 29 May 2026
Agent replied · 2 June 2026
Thank you for sharing your wonderful experience, Ann. We are thrilled to hear that our sales progressor, Emily, Sam and the team provided you with professional support and kept you informed throughout your sale.. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 4/5
TrustpilotA thank you to a Rachel Hodson who kept…
A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property
Roger
Lydia · 11 September 2026
Agent replied · 22 September 2026
Thank you for sharing your experience, Lydia. We're glad Rachel kept you informed during the process of finding new tenants. We strive to provide professional support and clear communication. If there's anything more we can do to enhance your experience, please reach out to us.
★★★★★ 4/5
TrustpilotEfficient and friendly
Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."
Caroline · 22 September 2026
Agent replied · 30 September 2026
Thank you for sharing your experience, Caroline. We're glad you found our team approachable and helpful, providing clear updates and guidance.
★★★★★ 5/5
TrustpilotThanks to the team and Miles and Barr
Thanks to the team and Miles and Barr. From Julie and Rhys in the Faversham Office and Debbie in the Progrerssion Team, the service was professional and friendly. We were kept updated throughout on our property purchase. I would highly recommend them.
Herrod · 19 May 2026
Agent replied · 27 May 2026
Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you found our service professional and friendly. Keeping you updated throughout your property purchase is our priority, and we appreciate your recommendation.
★★★★★ 5/5
TrustpilotA very professional approach with…
A very professional approach with regular updates from the informative and polite Emily Stickler.
I would have no hesitation in recommending Emily and Miles and Barr
Stephen · 2 September 2026
Agent replied · 8 September 2026
Thank you, Stephen, for your kind words about our professional support. We're delighted to hear that Emily provided you with regular updates and clear communication. Your recommendation means a lot to us. If you need anything further, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotGreat service from Rachel and Blake in…
Great service from Rachel and Blake in Ramsgate and Canterbury branches.
Thank you for your support. Recommend M&B for their service and professionalism.
Roy · 11 September 2026
Agent replied · 14 September 2026
Thank you, Roy, for your kind words about our team in Ramsgate and Canterbury. We are thrilled to hear you found our service and professionalism supportive. We always strive to put people first and deliver a seamless experience. Your recommendation means a lot to us, and we look forward to assisting you again
★★★★★ 5/5
TrustpilotLouise daly is a hero!
Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.
Thomas · 25 June 2026
Agent replied · 2 July 2026
Thank you for sharing your experience, Thomas. We're thrilled to hear that Louise provided such exceptional support and helped facilitate clear communication throughout your purchase. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
★★★★★ 5/5
TrustpilotGreat
Louise was brilliant through the process. It was my first property sale and she guided me through very professionally.
Ollie · 20 September 2025
Agent replied · 25 September 2025
We're happy to hear that the process was professionally guided by your sales progressor, Louise. As a first time seller, navigating the conveyancing process can be unfamiliar, so we are delighted to hear that you always had help on hand when needed. Thank you for your positive feedback and kind words.
★★★★★ 5/5
GoogleWe saw a house in Westgate on sea that we wanted to view it was a short notice viewing on a weekend .We contacted Miles and Bar Birchington and we’re lucky to deal with Sarah from the office she fitted the viewing in was very professional projected a confident knowledgeable image and was very helpful and polite .We made an offer on the house and from that point had regular updates and communication with Sarah who always made herself available .We finally got to completion and were unable to get to the office until half an hour after they had closed .Sarah had stayed in the office knowing how excited we were to get the keys to our new house that day . She was again polite cheerful and could not do enough to help us . She provided a fantastic service and I would suggest she is a huge asset to Mike’s and Bar . Thank you Sarah .
Andrew · 16 September 2024
★★★★★ 5/5
TrustpilotThe service is great
The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.
Nicola · 14 July 2026
Agent replied · 20 July 2026
Thank you for your wonderful feedback, Nicola. We're thrilled to hear that our service has taken the stress out of your life. Our team is dedicated to providing professional support with integrity and local expertise. We appreciate your trust and look forward to continuing to deliver great value for you
★★★★★ 3/5
TrustpilotMostly ok
I was a tenant with Miles & Barr for 3 years. They were quite slow to get problems sorted out, and at the end of my tenancy they created confusion/worry for me as they did not seem to know that my moving out date had already been decided and told me I needed to give 2 months' notice, which I didn't need to.
Anna · 14 July 2026
★★★★★ 5/5
TrustpilotGracie May - great customer care
Have recently been assigned to Gracie May from the Ramsgate branch and she has been great to work with. She responds to queries promptly and is always really polite and helpful
J · 13 July 2026
Agent replied · 15 July 2026
Thank you for sharing your experience. We're thrilled to hear that Gracie has been so helpful and professional. We strive to provide efficient support and clear communication to meet individual needs. If there's anything more we can do for you, please let us know.
★★★★★ 5/5
TrustpilotThe service we have received has been excellent
The service we have received has been professional and courteous throughout and our requests for viewings in order to do things like measuring up have always been agreed without fuss.
Liam · 17 July 2026
Agent replied · 20 July 2026
Thank you, Liam, for your wonderful feedback. We are delighted to hear that our service has been both professional and courteous. It's great to know that we have efficiently accommodated your requests for viewings.
★★★★★ 5/5
TrustpilotTo Abi for being so helpful
To Abi for being so helpful, professional & patient with us in the last few months, she made it so easy for us, thank you! X
Chloe · 6 August 2026
Agent replied · 12 August 2026
Thank you, Chloe, for your kind words about Abi's support. We are thrilled to hear that she made the process easy for you. Our team is dedicated to providing professional and efficient service, ensuring clear communication every step of the way. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 4/5
TrustpilotOn the whole a good experience
Can not fault the start of the process, The Sales staff were brilliant, we felt they were honest and helpful, always coming back to us when we had questions. They didn't really have to sell our house as we were lucky enough to sell to our first viewer. We were not impressed by the, all be it, indirect pressure we had from their panel solicitors, despite our clearly stating we would not use them, they kept trying to get us to and labelling it as a 'mistake' if that is the case take note of our instruction that we are not using them the first time and do not continue to try and get us to sign up with panel solicitors.Once sold, although our Sales Progressor was very friendly and a nice person, we felt everything slipped from this point, we could rarely actually speak with her, we could always leave a message but she rarely called back, preferring it seemed, to email. She did eventually provide an adequate service and get things moving for us, but we felt only because we would not give up and continuously chased things.However, despite the disappointment of the after sale process, on the whole we had a good experience, the staff were all friendly and we can understand why M&B have a good reputation. We would definitely recommend them as they are, on the whole, very good at what they do.
Debra · 8 August 2024
★★★★★ 5/5
TrustpilotBrilliant communication through out
Brilliant communication through out. It has been lovely to speak with Abigale and having such fast and effective response.
Gemma · 16 September 2026
Agent replied · 22 September 2026
Thank you for your wonderful feedback, Gemma. We are thrilled to hear that you experienced brilliant communication and effective support from Abigail. Our team is dedicated to providing professional and efficient service, and it's great to know we met your needs. If you have any further questions or need assistance, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotExcellent service - both lettings and sales
I have let a house through M&B for over a year and just completed its sale. The service has been excellent and the team are friendly and helpful. I would recommend them.
Mark · 19 June 2026
Agent replied · 24 June 2026
Thank you for sharing your experience, Mark. We're thrilled to hear that you found our service excellent and our team friendly and helpful. We strive to deliver a seamless experience with professional support and local expertise. Your recommendation means a lot to us, and we wish you all the best in your new chapter
★★★★★ 5/5
TrustpilotMiles and Barr were great in finding us a buyer so soon after a previous sale fell through twice!
Miles and Barr were great in finding us a buyer so soon after we put our flat on the market, even after we had previous buyers fall through and the disappointment that comes with that.
Phil · 28 May 2026
Agent replied · 30 May 2026
Thank you for sharing your experience, Phil. We're thrilled to hear that our team efficiently found you a buyer so quickly. We're glad Louise's professionalism and support made a positive impact. We appreciate your kind words about our local expertise and commitment to clear communication.
★★★★★ 5/5
TrustpilotMiles & Barr Canterbury office are very…
Miles & Barr Canterbury office are very professional and have provided 1st class customer service. They have been proactive, are a great team that clearly work very well together, and their collective experience shows. The whole process from the start has been guided and easy. Having now used Miles & Barr for the second time to sell my property, I have found their online App/portal very useful and easy to use, this has allowed me in my busy schedule to quickly access information, accept viewings and keep informed and in touch, but if I need to speak to the office someone is always available to clarify any questions, offer support and solutions. The brochures and online advertising are high quality, informative and accurate. Bradley has been exceptional in handling my sale and now purchase, he has been very supportive when needed and offered creative solutions with his knowledge and expertise. The range of services M&B offer means that I have had all I need to sell my home and achieve the price I was looking for. I would highly recommend Miles & Barr to anyone looking to find their dream home, they found me mine. A big thank you to Bradley and all the team.
Karen · 1 August 2024
★★★★★ 5/5
TrustpilotThe sales team were very helpful and…
The sales team were very helpful and friendly and during the sale period Denise the Miles and Barr liaison person kept us up to date with the progress, ie for the solicitors, surveys etc.
Ray · 28 May 2026
Agent replied · 30 May 2026
Thank you for sharing your wonderful experience, Ray. We're delighted to hear that our sales team provided helpful and friendly support. It's great to know that Denise, your sales progressor, kept you informed throughout the process
★★★★★ 5/5
GoogleWe are very pleased to be dealing with miles and barr
So helpful and professional.
Great team ….Irana was our first contact ,so helpful and pleasant to say so has everyone else since
Silvana · 24 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
