Trusted Agent profile · Billingshurst
★★★★★
206 reviews across 2 platforms
35 High Street, Billingshurst, RH14 9PP
Henry Adams's office in Billingshurst, at 35 High Street, is rated 4.1 out of 5 across 206 reviews on two platforms, including 19 Google reviews rated 4.9.
Every review we hold for the Billingshurst office, from every platform, shown as written. First names only.
5/5
GoogleFrom the initial phone call booking the viewing to exchanging of contracts, Henry Adams in Billingshurst have been amazing! As a bit of a clueless first time buyer Jo has been so patient explaining every step of the way in detail and …
Thank you so much for your lovely review and congratulations on your new home!
1/5
TrustpilotVery disappointing with their very poor…
Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!
1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
5/5
TrustpilotI found the staff straight forward and…
I found the staff straight forward and honest.
5/5
GoogleWe were so impressed with Henry Adams, Billingshurst. Our purchase wasn't particularly straightforward due to covid delays and tenants. Our agent was professional, kind and kept us up to date regularly. We would definitely recommend.
Thank you so much Emily, much appreciated!
5/5
TrustpilotEvery people from this agency is verry…
Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need
5/5
GoogleA really great service from the start to finish, the team helped us every step of the way on the purchase of a property. Any problems that we had were quickly resolved. Highly recommended
Thank you Mark, much appreciated.
5/5
GoogleWe have just exchanged and it’s taken 7 months purely due to unavoidable intracacies. From start to exchange Jo and her colleagues have been patient and worked brilliantly and professionally facilitating the solicitors, vendors’ and our …
Thank you so much for your review, we really appreciate it!
4/5
Trustpilotwould recommend
I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.
5/5
TrustpilotExcellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
4/5
TrustpilotThroughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
5/5
TrustpilotReally helpful at viewing
Really helpful at viewing, flexible with viewing timings
Thank you for your feedback Olivia!
5/5
TrustpilotExcellent service
Excellent service. Highly recommend.
Thank you for taking the time to share your experience!
5/5
TrustpilotA fabulous service!
A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.
1/5
TrustpilotAbsolutely awful service and team
Absolutely awful service and team. They don’t get back to you, they don’t ensure repairs are carried out and in general some of the team are just rude. Avoid at ALL costs because you will regret renting through them. I didn’t realise what an awful reputation they had
4/5
TrustpilotThe Lettings team are very friendly
The Lettings team are very friendly, helpful and kind. They really try to make the stressful situation of finding a new property easy and straightforward. I appreciate their professionalism and humanity.
4/5
TrustpilotAs a landlord we have had a few issues…
As a landlord we have had a few issues with our small house but our agents, Henry Adams, have been understanding, efficient and generally very helpful.
1/5
TrustpilotBeyond awful from the very start to the…
Beyond awful from the very start to the very end. Let themselves into our house without our permission when we were out. Too many things to list but just AVOID dealing with this company at all costs.
5/5
TrustpilotGreat communication prompt responses…
Great communication prompt responses and easy to arrange keys/viewings/credit checks etc with a very professional feel and reassuring levels of experience in the industry
5/5
TrustpilotCompletely amazing have helped me move…
Completely amazing have helped me move twice I can't thank them enough Alex and Emma have been so supportive and helpful I couldn't of asked for a better letting agent
5/5
TrustpilotExcellent
We used the Selsey, West Sussex branch recently and the COVID 19 precautions were excellent. Customer service is perfect and even under these difficult times we are kept informed of progress at every step. Well done to this great office.
4/5
TrustpilotThe team were helpful in securing a new…
The team were helpful in securing a new tenant and once it was confirmed all went to plan !
5/5
TrustpilotTeam were exceptional from enquiry…
Team were exceptional from enquiry through to getting keys. 10/10 service from Charlie. Have used before, will use again.
5/5
TrustpilotHelpful and efficient team
Very helpful and efficient team. I had not let a property before and they helped me understand the process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Henry Adams's Billingshurst office has 206 reviews across two platforms: 19 on Google, 187 on Trustpilot (across the whole business).
Henry Adams Billingshurst is rated 4.1 out of 5 across all 206 reviews, and 4.9 out of 5 on Google from 19 reviews.
Henry Adams Billingshurst, 35 High Street, Billingshurst, RH14 9PP.
