Douglas Allen Billericay reviews

★★★★★ 5/5

Trustpilot

10 Farrow House - Excellent overall service through a very long transaction.

What should have been a simple transaction turned out to be both difficult and very long. Throughout this we found that both Peter and Nicolle were highly responsive. It felt as it nothing was too much trouble. We would like to personally thank them both.

Nick · 23 March 2016

★★★★★ 5/5

Trustpilot

Genuinely impressed

Genuinely impressed. Professional, friendly and helpful. Joe was helpful from the start and we feel Tanya went above and beyond her role to help complete not just our house sale but also the house we are buying. We'd like to thank the team.

SarAh · 12 July 2018

★★★★★ 5/5

Trustpilot

Jess at Douglas allen Chingford was the…

Jess at Douglas allen Chingford was the best from start to the end. she is on the ball calling with up dates and making sure i knew what was go on minute by minute 10/10 good customer service.she needs a pay rise

Ian · 20 October 2018

★★★★★ 5/5

Trustpilot

Khaleesha was extremely informative

Khaleesha was extremely informative, polite and helpful, I'm one step closer to buying my dream home and I will definitely be using Douglass Allen and Khaleesha to help me do so.Thank you!

M · 9 November 2021

★★★★★ 5/5

Trustpilot

Very Professional and Friendly

Douglas Allen was very professional and the staff was very helpful and interactive throughout the purchase of my property. Many thanks to Maria T - Walthamstow branch (sales negotiator) and Andy - East Ham branch (sales progressor) and Faisal - Mortgage Matters Direct!!

Anish · 1 August 2017

★★★★★ 5/5

Trustpilot

Thank you :)

I found Linda to be very helpful in the process of buying my flat. Linda was always on hand to talk to and would always keep me updated. Thank you for all of your help.Talisha

Talisha · 4 February 2021

★★★★★ 5/5

Trustpilot

Excellent customer service!

Shana Jagger has been a pleasure to deal with and we’ve had a great experience through her looking for a property. Schema been friendly, polite and flexible and we’re happy to have come across her at Douglas Allen.

Celine · 4 March 2020

★★★★★ 5/5

Google

We can't thank enough Danny and his team for their support during the stressful process of buying our forever home. They've been always on the other side of the phone if we had any questions and have made us feel that everything is under control. Thank you, Danny, Erica, Natasha and everyone else. You are all amazing.

Kanariya · 24 August 2022

★★★★★ 5/5

Trustpilot

Hasan Anwar in East Ham is a gentle man…

Hasan Anwar in East Ham is a gentle man who looked after me purchase a property from viewing till completion. I just hope all staff works like Hassan Anwar. Thanks mate I whole family are grateful to you.

Kamal · 1 February 2020

★★★★★ 5/5

Trustpilot

friendly and effective service

I have nothing but postive things to say about the service we have received from the Walthamstow branch of Douglas Allen. Since booking the first viewing of the house we are buying, through to almost completing on the sale, we have had a friendly and very responsive service. Maria handled the offer and negotiation process quickly and effectively and made the communciations with the seller very easy and smooth. Ben has handled our later viewings fo the house with great patience - nothing was too much trouble for him, and also offered very helpful advice about surveys, etc. And Nina who answers the phone always seems to know who I am! So all round, as buyers, we are very happy with the team.

Irene · 13 August 2021

★★★★★ 5/5

Trustpilot

Very happy with the service I received…

Very happy with the service I received from Douglas Allen. Khaleesha was amazing and thanks to Steve and Keith as well. Top job and if I’d stayed with the other agent I would probably still be hoping for a miracle.

Alan · 13 February 2019

★★★★★ 5/5

Trustpilot

Great people!

Joe was great, as were the other staff we spoke to when buying our house. Really professional and helpful the whole way, even wrote is a card when we moved in! When we do come to sell, we’ll definitely use them.

Alex · 22 March 2018

★★★★★ 5/5

Trustpilot

Very helpful team!

Special thanks to Chloe Costa and Abbie Wilson for all their help with marketing/renting out my property. They were so helpful and always happy to answer any questions/queries I had. I would definitely recommend using their services to others. Thanks again!

Maxine · 14 March 2018

★★★★★ 5/5

Trustpilot

Thank you Abbie Wilson

Thank you Abbie Wilson we have a lovely 3 bed home now😊 Abbie was always there to help,none of our questions were a problem to answer which put our minds at ease.Thank you again Douglas Allen 👍🏻Jessica Brigden & Liam Shorter

Jessica · 14 March 2018

★★★★★ 5/5

Trustpilot

Extremely helpful in many ways.

Extremely helpful in many ways.On the sale of our flat.Always willing to help with any queries.Thank you Jess, James and the rest of the lovely staff at Douglas Allen, Chingford Branch

Sophia · 26 August 2021

★★★★★ 5/5

Google

We had a lady call Erica Massey Out of all the estates agents companies (plus agents) and properties that we have viewed, she were the only one who asked us in depth question and really seemed to care, about exactly what we wanted. she was really good and put us at eased knowing that we have Erica helping us. Honestly! you really took a way a lot of stress simply by the questions she asked and she listened. means a lot.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 14 June 2021

★★★★★ 5/5

Google

A huge thank you from both of us for selling our house. We had originally had bad luck with selling the property using another agent but Spencer managed to sell it on the second viewing they arranged which was amazing. We could not have done it without Natasha (sales progressor) at Douglas Allen. She kept us up to date after we accepted the offer and pushed through the sale for us when we weren't hearing from our solicitor or the estate agents we were buying through. She was exceptional and was always happy to help us. Thank you Douglas Allen Billericay.

Helen · 14 June 2021

★★★★★ 5/5

Google

After trying unsuccessfully to sell my property with another estate agent I was delighted to be able to hand over the reins to Douglas Allen who have such a proactive team. I had a succession of viewers, all shown around the property by knowledgeable, enthusiastic and professional team members. I found the whole selling experience to be a lot less stressful than I had imagined, especially with the pandemic conditions. The fact that I was kept in the loop with regular updated information by email and phone calls was also another plus factor in the favour of this establishment.PositiveProfessionalism

Helen · 14 June 2021

★★★★★ 5/5

Trustpilot

Helpful all the way through the sale

Helpful all the way through the sale. Chelsey was a great sales progressor and kept us up to date all the way through the process and Alex was always at hand to pick up on anything throughout the process. would recommend.

Robert · 7 August 2017

★★★★★ 5/5

Trustpilot

Thank you!

A massive thank you to the team at Douglas Allen East Ham. Maureen and the team sold my property in record time. A special thank you to Andrew Bilby who went above and beyond to ensure the sale went through smoothly.

Shobad · 18 October 2016

★★★★★ 5/5

Google

We can't thank enough Danny and his team for their support during the stressful process of buying our forever home. They've been always on the other side of the phone if we had any questions and have made us feel that everything is under control. Thank you, Danny, Erica, Natasha and everyone else. You are all amazing.

Kanariya · 14 June 2022

★★★★★ 5/5

Trustpilot

I recently sold my property through the…

I recently sold my property through the Walthamstow branch of Douglas Allen.I had used two different estate agents previous to this with no luck but my house sold within a couple of weeks of going with Douglas Allen.I have mainly been dealing with Ameer and Maria and they have been really helpful. This is the first time I have sold a property so don’t really know the process but they have helped me through every step of the way and I have been able to go into branch (COVID safe) and they have helped me go through any paperwork I didn’t understand.Everyone in branch are really friendly and happy to deal with any queries.For anyone not sure which agents to go with when selling their property I would highly recommend these guys

Clare · 3 April 2021

★★★★★ 5/5

Trustpilot

Praise for Danny @ Billericay Branch

We recently moved house using the Billericay branch and have nothing but praise for Danny. He kept us fully informed along the way and would always take the time to explain the full situation so there were no question marks over the next steps. He helped put us at ease during what can be a very stressful time! Knowing there was a friendly voice at the end of the line that we could trust to get things done was everything and he went above and beyond towards the end of our transaction when we were trying to get things over the line.

Sarah · 29 March 2021

★★★★★ 5/5

Trustpilot

Nasir, East Ham branch.

We have been helped in the search for a new home by Nasir at the East Ham branch. Absolutely amazing customer service and professionalism has been core to all his conduct with us. He took the time to listen to what it was that we were looking for and thereafter arranged viewings which were suitable- this is in contrast to other estate agents. He has been patient with questions and queries we have constantly been throwing at him, always taking the time to answer without making us feel the troublesome customers we are- genuinely a lovely competent member of staff and evidence of the excellent recruitment at Douglas Allen. The team leader Maureen and the rest of the team seem lovely too. Ten out of ten :)

Mad · 22 March 2021