Every review we hold for the Billericay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience as a seller using Douglas Allen in Billericay and would choose them again if we were ever selling a home in the area. After the first sale fell through, Oscar more than earned his commission with the number of viewings he conducted on our behalf. He was informative, friendly and polite without being pushy. He remembered all of the points we wanted him to touch on about our property and had a really easy and charming manner with the viewers. Estate agents have quite a bad reputation, some of the deservedly so! But Oscar, Brad, Katie, and Ryan have very much changed our perception of agents in general and it was a pleasure dealing with them. If you are selling a property in the Billericay area call Douglas Allen and ask for Oscar!
Katie · 16 December 2025
Agent replied · 26 December 2025
Hi Katie,
Thank you for sharing such thoughtful and detailed feedback. It is great to hear how well Oscar supported you, especially after the first sale fell through. His informative and personable approach clearly made a strong impression, and we are delighted the wider team. Brad, Katie and Ryan. also helped deliver a positive and reassuring experience. Your recommendation means a lot and we are pleased to know your perception of estate agents has changed for the better.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleI spoke to Anthony from the Billericay office regarding buying my first property with my wife. He gave me all the information I needed. He booked me into speak to Morgan the mortgage advisor to help me look at my finances. Morgan has worked very hard to help us find the best deal on the market.
I would highly recommend speaking to Anthony and Morgan if you are looking to buy a home and hopefully we find a property through them
Brandon · 14 February 2024
Agent replied · 13 June 2024
Hi Brandon,
Thank you for leaving a review! We're delighted to hear how positive your experience with Anthony and Morgan has been and how they've given you all the information you need to be able to move forward in your journey.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleAlthough I haven't bought or sold through Douglas Allen I cannot speak highly enough about Oscar Garcia. I have been looking since the beginning of the year and Oscar has called me for updates periodically to see how I am getting on and also to tell me about possible houses that Douglas Allen have on the market. What makes him one step above every other agent who has called me is that he has listened to what I said I wanted from my new house and where I want to live. Other agents have called me numerous times and not considered my wish list at all despite me outlining it clearly. Well done Oscar, keep up the good work!
Cassie · 16 November 2025
Agent replied · 26 December 2025
Good afternoon,
Thank you so much for your feedback.
We’re delighted to hear that Oscar has been so helpful during your search.
Listening to our customers’ needs is something we take great pride in, so it’s fantastic to know that Oscar has really stood out to you.
We’ll be sure to share your comments with him, it will mean a lot.
Best regards,
Douglas Allen, Billericay
★★★★★ 5/5
GoogleOscar has been helping me with my property purchase and he has been extremely helpful and attentive. He goes above and beyond to make the process as easy as possible. I highly recommend.
Courtney · 27 October 2025
Agent replied · 26 December 2025
Good afternoon,
Your feedback is incredibly valuable.
We're thrilled Oscar made your property purchase run so smoothly.
Best wishes
Douglas Allen - Billericay
★★★★★ 5/5
GoogleI’ve recently been working with Oscar and the team at Douglas Allen. Oscar in particular has been so helpful, he’s very friendly and nothing is too much for him. I’d recommend using Douglas Allen if you’re looking to buy or sell. 5 stars
Maisie · 30 June 2025
Agent replied · 11 August 2025
Good afternoon,
We are delighted to hear about your positive experience with Oscar and our team.
Thank you for recommending Douglas Allen!
Kind regards
Douglas Allen - Billericay
★★★★★ 5/5
TrustpilotPositive Experience - Outstanding Sales Progressor
I bought with them and have now sold with them 4 years later and Natasha has been incredible. She’s kept me sane through my stressful moments and has been on the ball throughout! I’m not sure I’d have got through it without her and she is an absolute asset and Douglas Allen are very lucky to have her on their team! Whatever she is paid, she needs a pay rise! 🤣 Jokes (or not even joking) aside, she is honestly incredible!
Consumer · 22 September 2023
Agent replied · 12 June 2024
Thank you for leaving a review!It's great to hear how positive your experience with our agent, Natasha, has been and how she's managed to keep you sane throughout the stressful moments in the process by staying on the ball. Best wishes,Douglas Allen.
★★★★★ 5/5
TrustpilotHad a pleasant experience working with…
Had a pleasant experience working with Carter at Douglas Allen Communication was very efficient and nothing was too much to ask.
Would always introduce me to new and desirable properties.
Couldn’t recommend highly enough
Chrissie · 22 September 2026
Agent replied · 10 October 2026
We're so glad to hear about your positive experience with our team at Douglas Allen Basildon. We appreciate your kind words and recommendation Chrissie.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5019
★★★★★ 5/5
GooglePurchased our first house through the billericay location, lovely people, very helpful and amazing at chasing the correct people. Thank you to Bradley, Tania and Oscar for making our experience special
Damon · 27 September 2025
Agent replied · 26 December 2025
Good morning,
Thank you for your 5* review.
We're delighted Bradley, Tania and Oscar made your first house purchase special.
We will be sure to pass your feedback on to the team in our Billericay branch.
Best wishes
Douglas Allen - Billericay
★★★★★ 5/5
GoogleThank you to Aseena, Caroline & Morgan for all their help in finding me my first home, from start to finish they’ve been so supportive and very informative and experienced. Even after speaking to Morgan the financial guy I’ve realised not all mortgage advisors are the same so I’d definitely recommend him to all my friends and family. He also kept me informed what was coming to the market and I was even able to view & offer on a property before it went on Rightmove after struggling to find for 3 months. I am so grateful to them all so thank you so much!
Julia · 18 August 2023
Agent replied · 13 June 2024
Hi Julia,
Thank you for leaving a review! We're delighted to hear how helpful our team have been in helping you find your first home and we wish you all the best for the future in your new home!
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleThe team at Douglas Allen with extremely helpful during the process of purchasing a property. I’d like to thank Oscar in particular who was always available and ready to help, thank you
Sam · 28 August 2025
Agent replied · 26 December 2025
Hi Sam,
We are delighted to hear about your positive experience! Thank you for your kind words about Oscar's support during your property purchase.
Thanks again,
Douglas Allen
★★★★★ 5/5
TrustpilotWe used Barkingside Douglas Allen to…
We used Barkingside Douglas Allen to find our home. Rumel Miah was the estate agent that helped us. He is absolutely fantastic at his job. We gave him an extremley specific criteria for the house we were looking for. He always kept our criteria in mind when supporting us with our search. He was easy to reach and always made time for us and listened to our concerns. I highly recommend his services and will definately be utilising Rumel's services again.
Anita · 29 June 2023
Agent replied · 12 June 2024
Hi Anita,Thank you for leaving a review! We're delighted to hear how helpful Rumel has been whilst you've been looking for your next home, we'll pass your kind words along.Best wishes,Douglas Allen.
★★★★★ 5/5
GoogleWe came to Douglas Allen looking for advice about a valuation on our house with the view to re- mortgage.
Anthony was our first point of contact and offered advice on how we should proceed. He was really approachable and did not overwhelm us with information. Anthony introduced us to Samuel, the mortgage adviser on site. Again, we felt at ease and were given relevant advice and support as we proceeded with our remortgage application.
Samuel has made himself available to us when we have needed information or have had any concerns and we are delighted to have received our remortgage . A big thank you to both Samuel and Anthony for your support - my husband and I would highly recommend Douglas Allen.
Karen · 14 June 2023
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Douglas Allen
★★★★★ 5/5
GoogleMy husband and I had the pleasure of meeting Danny Lonergan whilst viewing our new home to be, a third time. Danny was very knowledgeable regarding the property and helped reassure us that we were doing the right thing. Nothing was too much trouble and has since been a great help corresponding by phone and email. We’ve had some bad experiences with various estate agents, lack of interest and very little communication so it was so refreshing to deal with Danny on this occasion. We would both highly recommend Danny and Douglas Allen to any friends or family in the future. Bridget and David Wells
Wells · 14 June 2023
Agent replied · 13 June 2024
Hello Bridget and David,
Thank you for your kind review - we will pass this on to Danny and the Billericay team!
Best of luck to you both in your new home.
Many thanks,
Douglas Allen
★★★★★ 1/5
GoogleEntirely incompetent and undeserving of even one star. Poorly informed agents who could be heard on ring cam providing inaccurate information about our property (eg. It doesn’t have a garden despite being next to our garden mentioned and photographed on rightmove listing). We formally came off the market with them in March and yet despite multiple phone calls and email reminding are still being shown as an active listing on rightmove, which is now preventing us going back on the market with an agency capable of selling our property. Selling a place is never easy but with Douglas Allen they appear to be making it intentionally difficult.
Caitriona · 16 August 2025
Agent replied · 16 April 2026
Dear Catty
Thank you for your comments and we are very sorry that you have been unhappy with some elements of the service that you received.
Providing viewers with accurate information is very important, as is following a customer's instructions and withdrawing a property once we are no longer the marketing agents. We are sorry for any inconvenience that these issues may have caused you. Should you wish for us to investigate your concerns further, we would encourage you to contact our Customer Support department on 01702 540802. Thank you.
Kind regards
Douglas Allen
★★★★★ 5/5
GoogleGreat service by Oscar, Ryan and the team. Oscar went above and beyond to sell our property. Great job, highly recommend
Tielk · 26 November 2025
Agent replied · 26 December 2025
Good morning,
Thank you for recommending Oscar, Ryan and the team.
We appreciate your trust in our service.
Best wishes
Douglas Allen - Billericay
★★★★★ 5/5
TrustpilotEveryone was very helpful in helping me…
Everyone was very helpful in helping me to move in particular Nish Zafar. Whos experience who was so professional in the dealing with day to day issues in getting completion done. 10 stars to Nish
Michael · 1 July 2025
Agent replied · 24 September 2026
We are so happy to hear that our team provided such helpful assistance with your move. We truly appreciate your kind words about the professionalism and support you received.
★★★★★ 5/5
GoogleMy wife and I would like to publicly pass on our enormous thanks to Simon, he agreed to show us our house twice on Sundays as we were busy with a project. The process was very smooth and Simon was very helpful and professional through the whole process, highly recommended 👍 …
Michael · 4 November 2024
Agent replied · 9 November 2024
Good morning Michael,
Thank you for your kind review. We're delighted to hear that Simon provided such a smooth and professional experience for you and your wife. It's great to know he could accommodate your schedule and assist you with your new home. We truly appreciate your recommendation.
Best regards,
Douglas Allen
★★★★★ 5/5
GoogleThe most friendliest estate agents in Billericay. Service from Oscar and Brad was extremely fast and efficient to get our sale through. Oscar was very helpful and knew exactly what we wanted and found us our dream home.
Emma · 18 April 2025
Agent replied · 27 May 2025
Hi Emma,
Thank you for taking the time to leave a review. We are thrilled to hear about your positive experience with our team. We'll pass this on to Oscar and Brad.
Many thanks,
Douglas Allen Estate Agents in Billericay
★★★★★ 5/5
Google"Exceptional service! A huge shoutout to Aseena Young for their invaluable assistance in helping us find our dream home. Their expertise, dedication, and attention to detail made the entire house hunting process a breeze. We are truly …
Mugilan · 16 April 2025
Agent replied · 13 June 2024
Hi Mugilan,
Thanks for the kind and very detailed review.
We're happy we could help you with the house hunting process and finding your … More
★★★★★ 5/5
GoogleThank you to everyone at Douglas Alllen, Billericay. The whole team worked together to ensure things ran as smoothly as possible and were always on hand to answer any questions quickly and efficiently.
Thank you to Anthony and Freddie for their invaluable advice when listing our property and to Caroline and Aseena for their proactive marketing of it. A great team, thank you all.
Maxine · 14 February 2024
Agent replied · 13 June 2024
Hi Maxine,
Thank you for leaving a review! We're delighted to hear how the team have worked to ensure your process ran as smoothly as possible while also providing advice which has proved invaluable in your journey.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleAseena went above and beyond to assist us, making the experience much smoother and enjoyable. We want to especially thank her for both viewings; you were amazing throughout, even when the entire family came along. …
Katharine · 16 April 2025
Agent replied · 23 August 2024
Hi Katharine,
Thank you for taking the time to leave such a detailed review. We will pass this on to our team. We hope you're very happy in your new home.
Many thanks, Douglas Allen
★★★★★ 5/5
TrustpilotMaureen Grey and Hassan Anwar
I dropped in at the East ham Branch of Douglas Allen to get advise on the possible sale and purchase of a property. The reason I dropped in at the Branch was I was very impressed by the great customer service I received 4 years ago when I purcahsed my first property. I was very fortunate enought to run into Maureen Grey and Hassan Anwar yet again and as expected they were very patient with me and we went thorugh various options how to handle a sale and purchase of a suitable property. In a very volatile property market my confidence in Dougals Allen with the help of these two great mebers of staff will not waver now that have been breifed on the possible options. I will see you both again soon. Kindest regards,N Perera16 Pickering Road,IG11
G · 2 October 2022
Agent replied · 12 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
GoogleOur children bought houses through Douglas Allen and. recommended us to them. They were right. My wife and I have had remarkable service from the whole team at Billericay. Thanks mainly to Oscar and Gary, but the whole team have been really professional and friendly. They have been excellent.
Peter · 16 March 2026
Agent replied · 16 April 2026
Hi Peter,
Thank you for your lovely feedback, and how wonderful that your children’s positive experience led you to us as well. Oscar, Gary and the wider team will be delighted to hear that their professional and friendly approach made such a strong impression. Providing reliable support and expert property guidance throughout the moving process is exactly what we strive for when helping clients with buying or selling a home.
We truly appreciate your recommendation and kind words.
Thanks,
Douglas Allen
★★★★★ 1/5
Trustpilotless than 1 star if possible!
less than 1 star if possible!!
very irresponsible on when tenant is checking out
They say flatfair deposit scheme is so great
but i have lost out on my early termination fees purly due to their negligence and when i emailed gave me a long list of excuses.
think twice before lettings with them !
K · 7 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.