Trusted Agent profile · Bicester
★★★★★
254 reviews across 1 platform
14 Market Square, Bicester, OX26 6AD
Taylors Estate Agents's office in Bicester, at 14 Market Square, is rated 4.8 out of 5 across 254 reviews on 1 platform, including 254 Google reviews rated 4.8.
Every review we hold for the Bicester office, from every platform, shown as written. First names only.
5/5
GoogleI’m at the very tail end of selling my shared ownership house through Taylors Estate Agents in Bicester. I was originally going with another estate agents but their fees turned out to …
Thank you for the wonderful review! Our team at Taylors Estate Agents in Bicester is dedicated to providing top-notch service and making the selling process stress-free for our clients. Glad to hear that we could be of help and a special … More
5/5
GoogleWe have used Taylor’s both to rent for a year and more recently buy our house and the whole team have been great, particularly Lincoln was really helpful, his regular communication was greatly appreciated.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrooke, Peri and Ivy were great throughout the whole process and made the process of buying my first home smooth as could be. Brooke was extremely helpful and friendly when answering my many questions! I couldn't recommend them enough. Thanks again to Brooke and the team for everything.PositiveResponsiveness, Quality, Professionalism
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am very happy I selected Taylors to sell my late brothers property, I don't live in the area and Kelly & Brooke were super helpful taking care of everything for me so I didn't have to drive up to Bicester all the time. I would 100% recommend Taylors and thank you for the great service during a difficult time.
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
1/5
GoogleAwful mismanaged lettings team. I would honestly give this zero stars if I could. I rented a flat on priory road through Taylor’s for 8 months. During that time I had no hot water for the first few weeks, it took numerous calls for this to be resolved. Male members of staff conduced a viewing at my property without my permission, I walked into my flat during my lunch hour and saw two men in the corridor, obviously caused huge amounts of distress and then complained and they apologised blaming this issue on staff shortages. Bear in mind I am a young woman in her early 20s living alone. It has been 5 weeks since I left the property and despite the landlord and estate agents agreeing the amount of deposit which should be paid back. I still have not received this. We had professional cleaners come in and clean the property prior to this they still tried to complain about the amount dust in the property and use this as an excuse to deduct from the deposit, luckily we had photos. I had a phone call 2/3 of the way through my tenancy length by a third party called commerce windows saying the door in the property was not a fire proof door and this is against all legislation. Poor communication on all fronts, you ring several times and no answer despite numerous voicemails, you email and hear nothing . I have tried to take these matters up with numerous representatives from Taylor’s themselves but to no avail. I have currently referred them to the property ombudsman who are the only organisations who have taken the matters seriously.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleSpecial thank you to Taylors Bicester for Lincoln and Katie exceptional service
Thank you for taking the time to recognise our team at Taylors Bicester! We are thrilled to hear that Lincoln and Katie provided you with exceptional service. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleKelly did a viewing with me, she was very professional and friendly- Kelly was a great help I would highly recommend Taylors Thank you Kelly!
Millie Cooper thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
GoogleWe had valuations done on 2 properties and still waiting for Lincoln Kent to get back to us. Been waiting nearly 3 weeks now very disappointed.
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleReally helpful and professional. Compliance checks were A1. Excellent tenants were found
Thank you for your positive feedback! We are thrilled to hear that our services were helpful and professional. Best Wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWithout long stories Thomas Martindale is best agent ever. Highly professional and nice person. For him nothing is problem everything is just way to the success. Thank you Thomas
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleThomas has been excellent in helping me buy my first home, super helpful and hard working. Would highly recommend!
Matty Rodwell thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylor’s was absolutely fantastic they helped us out a lot, & made themselves available for any questions that needed answering, the staff especially Ivy, Peri & Brooke was so nice & polite & I don’t mind recommending Taylor’s to anyone 😁👍 …
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleWould highly recommend. Found Kelly was super professional and knowledgeable while keeping me updated and informed through the whole process
Many thanks Barney for the recommendation and excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhen I’ve made enquiries Kelly Freeman was AMAZING! and was able to answer all my questions. Top person to ask!
Many thanks Emily Bunce for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKelly and Bella were fantastic. They supported us through every step of our sale and were never left in the dark. We will recommend this agent any day of the week!!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCalled for some advise and guidance today and was assisted by the lovely Kelly-Ann, she kindly provided me with all the info I needed, she was not pushy in her approach. I am in initial stages and was only looking for advise, which she was more than happy to provide. Wil consider her for future plans for sure :-) - A real asset to the team.
Thank you Francesca Davies for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleTaylor Bicester were great throughout, they were proactive and constantly gave updates and helped make a painful process as streamlined as it could be with clear and regular advice both up and down the chain, would definitely use again.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould recommend Brooke and her team to anyone looking to sell or rent their home out, absolutely brilliant through the whole process always keeping us updated after ever viewing which we really appreciated, thanks for everything, Daniel and Jess
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally grateful for all the the support I've received from Hannah and Damian with my property search. Both were extremely helpful and gave me support further than general customer service and will always be grateful for making a stressful experience an easy one! Couldn't ask for a better experience than with Taylors.
Many thanks Tarsha for your 5* review. I'm delighted that you felt supported through the process by the professionalism and dedication of Hannah, Damien and the team at Taylors. Best wishes, Tracey.
5/5
GoogleKelly was such a help, giving us all the information we asked for, an asset to Taylors.
Many thanks for your fantastic 5* review Marie Rogers. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am very happy of the service Lincoln Kent. He is very friendly gentleman with professional service. I strongly recommend Lincoln Kent from Taylors Agency .
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleHighly recommend this agency. Big thank you to Bella and Kelly who helped me find my dream home and were so lovely and helpful. Much appreciated! X
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleJacob and his team were absolutely brilliant from start to finish with selling my property. I always felt like I was a priority and their customer service is second to none. They made the usually stressful process of selling a house as smooth as possible and I can't recommend them enough.
Thank you Shelley, best wishes, Mark
5/5
GoogleHannah and Damian were very helpful when it came to me finding the perfect house to rent. They went above and beyond to make sure that we were settled in; they were also very professional yet extremely friendly. I couldn't recommend them both enough!
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
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