Every review we hold for the Bicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team have been fantastic help with buying our first home. Approachable, helpful and always available.
Special thanks to Kelly for her hard work and great communication with us. She really helped to make our tricky situation easier by working closely with our solicitor and the sellers.
John · 18 September 2023
Agent replied · 14 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLincoln from Taylor’s Estate Agents was absolutely fantastic to work with from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a reliable and dedicated estate agent.
Hannah · 16 February 2026
Agent replied · 16 April 2026
Thank you for your glowing review! We are so glad to hear that Lincoln provided you with an exceptional experience. Our team strives to offer reliable and dedicated service to all our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing Experience. Lincoln and the team have been brilliant from start to finish. Lincoln sold our house twice both within 4 days (one pulled out) Constant communication and going above and beyond.
Would recommend Lincoln, Katy and Erica to anyone.
Jamie · 5 June 2025
★★★★★ 5/5
GoogleLincoln Kent is without doubt one of the most professional estate agents I’ve ever had the opportunity to deal with. Knowledgable, hard working and incredibly helpful throughout the whole process!
David · 26 July 2024
Agent replied · 25 August 2024
Hi David, thank you for your kind words about Lincoln Kent. We are delighted to hear about your positive experience with him. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been very pleased with Taylor’s, a warm, caring, friendly and nothing too much trouble service from Kelly. Very efficient and in her absence Lincoln was also most helpful. Honest and straightforward advice. Thank you !
Diane · 16 March 2024
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review Diane Ford. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylor’s in Bicester was exceptional, Lincoln, Katie and Erika, very helpful while we were buying our first through them!
Caitlin · 3 January 2025
Agent replied · 10 January 2025
Hello Caitlin, thank you so much for your wonderful 5* review! We're thrilled to hear that Lincoln, Katie, and Erika were able to assist you so well during your first home buying experience. Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleKelly was amazing with the sales process, she not only got the sale through quick for us with the solicitors but was also extremely kind and respectful during our first time buying! 🙏 …
Oliver · 15 April 2024
Agent replied · 14 June 2024
Many thanks oliver heywood for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would like to rate Thomas Martindale Mortgage Services as 5 stars. Thomas is very knowledgeable, patient and also very detail-oriented. We wish him all the best in his career. Thanks for helping us achieve the dream of buying a property.
Chris · 17 November 2023
Agent replied · 14 June 2024
Thank you Chris for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleSelling a property can be daunting but Lincoln from Taylors made the whole process feel so much easier. From the very first meeting he was professional, approachable and supportive and his enthusiasm for the property and the area were so …
Karen · 16 October 2025
Agent replied · 16 April 2026
Thank you for taking the time to share your experience! We are thrilled to hear that you found our team, specifically Lincoln, to be professional, supportive, and enthusiastic throughout the selling process. Your satisfaction is truly our … More
★★★★★ 5/5
GoogleThomas Martindale with Countrywide Mortgage Services has been extremely helpful throughout the house buying process. He is knowledgable and quick to respond, and has been happy to assist beyond securing a mortgage offer. Highly recommended.
Samuel · 16 January 2024
Agent replied · 14 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI did a viewing with Kelly at Taylors and she was absolutely outstanding at her job. She was very informative and extremely friendly. Unfortunately the property I initially viewed wasn’t for myself but she was proactive enough to have keys ready for another property that she believed was more suited to myself. In the end, this a property my wife and I decided to proceed with. I have never dealt with an estate agents quite like Taylors before, will most definitely recommend using them again!
Kieran · 16 March 2024
Agent replied · 14 June 2024
Thank you Kieran Wonga for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a really good experience with Lincoln from Taylor’s from start to finish. We were so pleased with the communication and execution of the visits. Thank you for selling our house!
The solicitors we worked with were a completely different scenario though. We will be taking further action with this and would not recommend to anyone, so hope Taylor’s do not recommend them for future sales.
L'Rose · 7 November 2024
Agent replied · 8 December 2024
Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe met with Thomas based at Taylor’s, Bicester, for mortgage advise on buying our first property. Thomas was very kind, efficient and thorough and answered all of our questions. We would highly recommend him to others! Thank you Thomas!
Paige · 18 September 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m at the very tail end of selling my shared ownership house through Taylors Estate Agents in Bicester.
I was originally going with another estate agents but their fees turned out to …
Chanel · 16 November 2025
Agent replied · 16 April 2026
Thank you for the wonderful review! Our team at Taylors Estate Agents in Bicester is dedicated to providing top-notch service and making the selling process stress-free for our clients. Glad to hear that we could be of help and a special … More
★★★★★ 5/5
GoogleWe have used Taylor’s both to rent for a year and more recently buy our house and the whole team have been great, particularly Lincoln was really helpful, his regular communication was greatly appreciated.
Emma · 17 November 2023
Agent replied · 14 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrooke, Peri and Ivy were great throughout the whole process and made the process of buying my first home smooth as could be. Brooke was extremely helpful and friendly when answering my many questions! I couldn't recommend them enough.
Thanks again to Brooke and the team for everything.PositiveResponsiveness, Quality, Professionalism
Natalie · 15 June 2022
Agent replied · 14 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very happy I selected Taylors to sell my late brothers property, I don't live in the area and Kelly & Brooke were super helpful taking care of everything for me so I didn't have to drive up to Bicester all the time.
I would 100% recommend Taylors and thank you for the great service during a difficult time.
Andy · 15 June 2020
Agent replied · 14 June 2024
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 1/5
GoogleAwful mismanaged lettings team.
I would honestly give this zero stars if I could. I rented a flat on priory road through Taylor’s for 8 months. During that time
I had no hot water for the first few weeks, it took numerous calls for this to be resolved.
Male members of staff conduced a viewing at my property without my permission, I walked into my flat during my lunch hour and saw two men in the corridor, obviously caused huge amounts of distress and then complained and they apologised blaming this issue on staff shortages. Bear in mind I am a young woman in her early 20s living alone.
It has been 5 weeks since I left the property and despite the landlord and estate agents agreeing the amount of deposit which should be paid back. I still have not received this. We had professional cleaners come in and clean the property prior to this they still tried to complain about the amount dust in the property and use this as an excuse to deduct from the deposit, luckily we had photos.
I had a phone call 2/3 of the way through my tenancy length by a third party called commerce windows saying the door in the property was not a fire proof door and this is against all legislation.
Poor communication on all fronts, you ring several times and no answer despite numerous voicemails, you email and hear nothing .
I have tried to take these matters up with numerous representatives from Taylor’s themselves but to no avail.
I have currently referred them to the property ombudsman who are the only organisations who have taken the matters seriously.
Haleemah · 17 November 2023
Agent replied · 14 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpecial thank you to Taylors Bicester for Lincoln and Katie exceptional service
Lisa · 2 April 2026
Agent replied · 16 April 2026
Thank you for taking the time to recognise our team at Taylors Bicester! We are thrilled to hear that Lincoln and Katie provided you with exceptional service. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKelly did a viewing with me, she was very professional and friendly- Kelly was a great help I would highly recommend Taylors
Thank you Kelly!
Millie · 16 March 2024
Agent replied · 14 June 2024
Millie Cooper thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe had valuations done on 2 properties and still waiting for Lincoln Kent to get back to us. Been waiting nearly 3 weeks now very disappointed.
Darren · 24 November 2025
Agent replied · 24 December 2025
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally helpful and professional. Compliance checks were A1. Excellent tenants were found
Martin · 19 March 2026
Agent replied · 16 April 2026
Thank you for your positive feedback! We are thrilled to hear that our services were helpful and professional. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWithout long stories Thomas Martindale is best agent ever. Highly professional and nice person. For him nothing is problem everything is just way to the success. Thank you Thomas
Stanislav · 18 September 2023
Agent replied · 14 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThomas has been excellent in helping me buy my first home, super helpful and hard working. Would highly recommend!
Matty · 15 April 2024
Agent replied · 14 June 2024
Matty Rodwell thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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