5/5
GoogleHannah and Damian were great. Friendly and efficient and we love our new home!
Agent replied · 14 June 2024
Many thanks for the amazing 5* review, all the best settling into your new home. Kind regards, Lucy
Trusted Agent profile · Bicester
Taylors Estate Agents Bicester reviews
★★★★★
218 reviews across 1 platform
14 Market Square, Bicester, OX26 6AD
Taylors Estate Agents's office in Bicester, at 14 Market Square, is rated 4.8 out of 5 across 218 reviews on 1 platform, including 218 Google reviews rated 4.8.
Reviews
Every review we hold for the Bicester office, from every platform, shown as written. First names only.
Google5/5
GoogleHighly recommended! Thomas found the right mortgage for me with the best interest rate. Always available to answer my questions with professionalism. Thank you!
Agent replied · 14 June 2024
Thank you for leaving us your superb 5* review and recommendation Gabriele. Best wishes, Lucy, Customer Relations.
5/5
GoogleKelly did a superb job showing us a property we are interested in buying. She was very informative and helpful in guiding us to buying our first time.
Agent replied · 14 June 2024
Thank you for your terrific 5* review and your kind wordsHeather Thompson. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service today from Lincoln with a last minute ID check for a property sale. All handled swiftly and courteously.
Agent replied · 25 August 2024
Many thanks for your marvellous 5* review Kevin. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent customer service! Hannah and Damian were super nice and helpful! Well done guys! :)
Agent replied · 14 June 2024
Hello Cristina, Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Hannah, Damian and everyone involved at Taylors in the Bicester branch.
5/5
GoogleWe recently asked Lincoln to attend our property for a sales valuation and we were impressed! He was friendly, really helpful with great knowledge and he provided excellent communication before and after the appointment. We don’t doubt he will be a pleasure to work with on our sale.
4/5
GoogleLyam has been very courteous during all the viewing appointments. He tries his best to identify what the customer is really after and is very adaptable. He has been quite patient with our fluid situation. We are very hopeful of finding something we like through him.
5/5
GoogleLincoln has provided a personal and highly professional service. I've found him to be proactive, responsive and attentive. His advice and guidance throughout the sales process have been invaluable.
Agent replied · 14 June 2024
Thank you Mike for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
1/5
GoogleReally struggle to understand how this branch operate in Bicester. Indicate an issue with their letting property which needs immediate attention and they don't action it. Constant poor handling of poor management.
Agent replied · 14 June 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have been delighted with the service we got from Taylors Bicester and in particularly from Jacob, who did a great job selling our property. He was always very efficient and responsive in keeping us updated, which was a big plus for us who live abroad. We felt our property was in good hands at all times.
Agent replied · 14 June 2024
Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Jacob and everyone involved at Taylors in the Bicester branch.
5/5
GoogleTaylors have helped us sell two houses - one in 2006 and one in 2021. Both times they have been committed, friendly and proactive, and we have had the results we've needed in difficult circumstances, which I attribute to their excellent service.
Agent replied · 14 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have to say after viewing with so many agents in Bicester, Jack at Taylors was by far the most helpful and reliable! He made the viewing fun and I would certainly ask Jack to help sell my property in the future as it was a pleasure working with him. Overall the Taylors staff were great!
Agent replied · 14 June 2024
Thank you for this fantastic review. As always, the team at Taylors in Bicester aim to be all round efficient, and i am pleased to see that you benefited from their proven 5* service. Kind regards, Sarah.
5/5
GoogleI recently sold my property with Taylor’s In Bicester. We found Kellyann fantastic to correspond with. Very helpful!
Agent replied · 14 June 2024
Many thanks for your outstanding 5* review rachael capper. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to the Mortgage Advisor Thomas who supported us with buying our first home. He was very helpful and supported us!
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHannah and Damien have been brilliant helping us get to where we are today, explaining everything to a T and making sure we didn’t do anything we didn’t want to do. No pressure like some other estate agents. They are so lovely and make you feel relaxed and comfortable. Would defiantly reccomend!!
Agent replied · 14 June 2024
Thank you Georgia for your wonderful 5* review of our Taylors team in Bicester! It has been brilliant to read that you found Hannah, Damien and the whole team brilliant and helpful with their knowledge and experience. It is great to read that they managed to make the process as smooth as possible and made you feel confident and relaxed about the transaction. Kind regards, Scott.
5/5
GoogleThe team at Taylors are friendly and efficient. I had to find somewhere to live last minute after things fell through with another agent; James was very helpful and reassuring, and I'm pleased with where I'm living now.
1/5
GooglePlease learn to answer your phones for people looking to make bookings. Your staff are non existent in Bicester. Trust pilot also shows many others having issues.
Agent replied · 14 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently contacted Taylor’s for some advice and they were super helpful. Great team
Agent replied · 14 June 2024
Thank you Amie Cathcart for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a brilliant experience with Lincoln in sales and I would highly recommend!
Agent replied · 14 June 2024
Lorna Fletcher thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a very positive and brilliant outcome with Taylor's Bicester - Hannah and Damien specifically - they went out of there way to accommodate all our questions and were approachable and professional with excellent customer service - we would definitely use the Bicester office again in the future.
Agent replied · 14 June 2024
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.I am happy to see that the service you have received from Hannah and Damien has been to the 5* standards we expect all our customers to receive. It is always great to see that our customers are happy to carry on using our services in the future. Many thanks for leaving this feedback.
5/5
GoogleSold my house with Taylor’s get people to work with and friendly
Agent replied · 14 June 2024
Kate Mather thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHannah helped us find ideal property in the right time and was very helpful in further negotiations. She is considerate person and I like her customer approach. When I visited office first time she easily found best options. Highly recommend.
Agent replied · 14 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe received excellent service from Brooke when selling my late dad’s house. Brooke showed genuine care and compassion at a difficult and emotional time and made sure everything went smoothly and without any hitches. It’s a ‘highly recommended’ from me.
Agent replied · 14 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleTaylors are brilliant. Hannah and Damian are so helpful, and professional yet relaxed which is a rare combination. An agency that feels like it's actually trying to help you find a place to live instead of fleecing you!
Agent replied · 14 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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