Connells Bicester reviews

★★★★★ 5/5

Google

Thank you to the connells team in helping us buy our first property. I want to give a special thank you to Danielle their mortgage advisor who went above and beyond in helping us and understanding the whole process. We were so overwhelmed in the beginning as this is our first house but she really put us at ease with the mortgage process. We can’t thank you enough!

M · 11 October 2023

★★★★★ 5/5

Google

Connells were the estate agents selling the property I bought 2 years back, which is how I became introduced to Danielle who works the mortgage side. Danielle has been so efficient and helpful (went above and beyond) during my recent remortgage, I’d highly recommend!

Ashleigh · 11 October 2024

★★★★★ 5/5

Google

I had an excellent experience with Liam and Polly at Connells Estate Agents in Bicester. They were professional, friendly, and completely on-side throughout the process. Their guidance and support made everything straightforward and stress-free. I would highly recommend them to anyone looking for a reliable and approachable team.

Steven · 11 January 2026

★★★★★ 5/5

Google

Great experience with Chloe and Jasmine at Connells Bicester! They were both friendly, professional, and made the whole lettings process really smooth and stress-free. Always quick to help and kept me well informed throughout. Highly recommend!

Ellie · 9 April 2026

★★★★★ 5/5

Google

We couldn't be happier with our experience working with Liam and Bea from Connells in Bicester and Danielle the Mortgage Advisor. From the moment we enlisted their services, they demonstrated a level of professionalism and dedication that truly set them apart. They went above and beyond to ensure that every aspect of our house sale was handled with care and attention to detail. They all made us feel like a priority throughout the entire process, always keeping us informed and involved every step of the way. Their expertise and knowledge of the market were evident, and it gave us confidence that we were in capable hands. Not only did they handle the practical aspects of the sale with precision, but they also provided invaluable support and guidance, easing any concerns we had along the journey. Their personalized approach and genuine care for their clients truly made all the difference. We wouldn't have chosen anyone else to help us buy our first home, and we're incredibly grateful for Liam, Bea's & Danielle with their outstanding service. They exceeded our expectations in every way, and we wholeheartedly recommend them to anyone in need of an estate agent who truly goes the extra mile.

Trienko · 11 October 2024

★★★★★ 5/5

Google

Excellent professional service from Kevin, Liam and all the team at Connells Bicester. Helping us to sell our Mum’s house and supporting us throughout the process. Highly recommended 👏👍 …

Melanie · 16 March 2026

★★★★★ 5/5

Google

Liam was such a good help with our house sale, he kept in contact, helped push through a difficult conveyancing and worked so hard on completion day. Highly recommend

Hannah · 11 October 2024

★★★★★ 5/5

Google

We had an excellent service provided by Lydia S., who arranged our viewings very efficiently and provided all requested information swiftly. Very professional and very friendly.

Monika · 16 March 2026

★★★★★ 5/5

Google

If you want a team who are professional, knowledgeable, communicative and supportive then look no further. Every aspect of my house sale and purchase has had 5* service from all members of staff. I am so glad I chose Liam and the staff to represent me as it has made the process a lot easier and less stressful knowing I had the support of such a great team.

Julia · 20 September 2024

★★★★★ 5/5

Google

I highly recommend Connells for their exceptional service! My experience with them was outstanding from start to finish. Liam's efficiency and professionalism were evident from the moment of putting in the offer to the completion of the purchase. Furthermore, Danielle provided excellent mortgage advice, showcasing deep knowledge and offering clear guidance throughout the process. Her expertise and attention to detail made me feel confident and well-informed.

Joe · 11 October 2024

★★★★★ 5/5

Facebook

If you want a team who are professional, knowledgeable, communicative and supportive then look no further. Every aspect of my house sale and purchase has had 5* service from all members of staff. I am so glad I chose Liam and the staff to represent me as it has made the process a lot easier and less stressful knowing I had the support of such a great team.

Julia · 23 August 2024

★★★★★ 5/5

Google

Although we have decided to not go ahead with selling our house after being on the market for a few months, we can not fault the service we have had. The communication was excellent with weekly phone calls about progress and emails with rightmove data. Liam especially worked tirelessly on our behalf and I would definitely use this agent in the future.

The · 11 October 2024

★★★★★ 5/5

Google

Quite simply without Danielle's persistence and knowhow, I would not have been in a position to complete my recent property purchase. During a rocky time with the markets, and numerous other obstacles thrown at us whilst seeking a mortgage offer (and then even after that!), Danielle worked her socks off to get me the best mortgage deal possible, work her magic with the lenders and reassure me along the way. Would highly recommend, not just for getting a good mortgage deal at a great rate which worked for me, but also for the incredibly personable service along the way!

Tom · 11 October 2023

★★★★★ 5/5

Google

Kevin from Connells was great! He prepared an excellent report with clear information and answered all my questions. Very professional and helpful- thank you!

SELMA · 27 November 2025

★★★★★ 5/5

Google

Fantastic team who are not only extremely efficient but are also very kind, thoughtful and understanding. A HUGE thank you to Hugo, Miguel and especially Bee, who, I don't know how I would have got through, what was an extremely difficult time without her. Thank you again and wishing you all a very happy & healthy 2023.

Sheila · 11 October 2023

★★★★★ 5/5

Google

The sales team at Connels of Liam, Kevin and Polly did a great job of selling our property. They were always working tirelessly to achieve the the completion in a complicated situation. Thank you.

Brian · 13 June 2025

★★★★★ 5/5

Google

I phoned enquiring about a rental property and was viewing it within half an hour. Having been messed about so much by other agents it was a breath of fresh air dealing with Bella. She has dealt with the application process so professionally and has made it a clear and simple process. Thank you Bella :)

Mark · 26 August 2023

★★★★★ 1/5

Google

The most painful experience from start to finish (& its not over yet). We rented a house for £2,650 a month & for the entire 18 months we were there we wasted countless hours trying to persuade Connells to meet their responsibilities. + All the drains stank to the point we couldn't use ensuite bedrooms for MONTHS whilst Connells ignored every maintenance request + We only had access to the garage & utility room for the final weeks of our stay as they never gave us keys we asked for daily + Roof leaked - they did nothing + No TV aerial - they eventually fitted one & then never paid the contractor so he took it down again + No contractors turned up when they were supposedly booked wasting days & days of us sitting waiting / phoning / chasing + Expected us to wait in for every appointment to save them visiting + Lied ALL the time - regularly caught out lying in emails + Entered the property without permission & with no notice + Entered the property after specifically being told they could not And now - despite the landlord agreeing we can have our deposit back WEEKS ago - Connells won't return our £3,600 deposit, send a copy of their complaints procedure as requested or respond to emails. We left the property TWO months ago & the Check-Out Clerk was happy that the property was returned in immaculate condition.

Jenny · 27 August 2018

★★★★★ 1/5

Google

I am an inventory clerk. I look at houses after tenants have left and report on what, if any, cleaning, maintenance, repairs and so on need doing. I was asked by a lettings clerk at Connells, Bicester, to do an urgent checkout at a house they manage in the town. The next day. I went to the house. The tenants had moved but the landlords were there. The landlords didn’t want to use me, as they had no time for Connells. I told them I was independent, so they asked me to do the report. I did it (without going on endlessly, the landlord was justified in their concerns about Connells). I sent the report to Connells. They received it but never paid my bill. After a month of waiting and fruitless chasing, I passed the bill and a complaint to the clerk’s lettings manager at Bicester. No response -except an out of office auto reply, from him. either. No complaint from Connells or question of it, just no response. I have been running my own business since about 1990. Of the dozens of lettings companies I have dealt with in that time, Connells, lettings, Bicester is the most unprofessional company . I have ever dealt with. I stress that this is not general complaint about Connells (or indeed sales at Connells Bicester). I have done work for them elsewhere and they have been fine.

Alan · 27 August 2018

★★★★★ 5/5

Google

Thank you so much Connels Team for finding me a good house in a short spam of time. I think they are best in business. 100 percent Recommended. I am so grateful for the effort of specially Ms. Hope Shaw who process letting process very smoothly and timely manner. ☺️☺️

Aman · 11 October 2023

★★★★★ 1/5

Google

Kept calling my tenants re: renewal of tenancy agreement after I told them not to. They ignore GDPR and pretend if you wanted your details deleting you have to contact each department (sales, mortgages, rentals) separately to get your info removed. Stop bothering people who are wise to your scam. They want £250 for renewal of a tenancy agreement and dammit they will blow your tenants phone up until you pay. Get lost, scammer company.

Brian · 11 October 2024

★★★★★ 5/5

Google

Thank you to the team at Connells who helped me through the purchase of my first house! Special thanks to Miguel and Jay who kept things ticking along and were incredibly responsive, and also to Danielle who was so helpful sorting a mortgage for me. Highly recommend!

Jade · 26 August 2023

★★★★★ 1/5

Google

Booked a viewing for last Friday and nobody turned up. Had no point of contact and never heard from anyone again even after sending an email to see what had happened a couple days later. A huge waste of time.

Olivia · 11 October 2024

★★★★★ 2/5

Google

Never in my life have I had such a bad viewing experience. Send me to a different property, disorganized company. I didn't feel welcomed at all. I believe they will learn from experience and double confirm with viewings.

Expert · 11 October 2024