Trusted Agent profile Β· Bicester

Connells Bicester reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

112 reviews across 2 platforms

Market Square, Bicester, OX26 6AA

Connells's office in Bicester, at Market Square, is rated 4.5 out of 5 across 112 reviews on two platforms, including 111 Google reviews rated 4.5.

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4.5 / 5

111

Reviews on Google

This office

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5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bicester office, from every platform, shown as written. First names only.

5/5

Google

After buying our property through Connells Bicester eight years ago, we recently decided to put it back on the market with them. The sales team were absolutely excellent throughout, proactive, professional and always great at communicating. Daniella, who helped us sell our previous house and buy our current one eight years ago, was brilliant once again, as were Lydia and the whole sales team. I genuinely couldn't fault them. Unfortunately, the offer we received wasn't quite what we were looking for, largely due to the current market conditions, which are obviously beyond the control of Connells Bicester. We therefore decided to rent the property out instead and chose to use Connells for the letting as well. The lettings team have been every bit as good as the sales team. Jasmine has been extremely thorough, explaining the whole letting process clearly and always being available to answer my many questions. A special mention also has to go to Chloe, who worked incredibly hard to find us a quality tenant before we relocated. We were working to a fairly tight timescale, and she really pulled it out of the bag for us. Overall, I have been extremely happy with our experience with Connells Bicester, both on the sales and lettings sides of the business. After dealing with them both when we bought the property eight years ago and again now, I wouldn't hesitate to recommend the team to anyone looking to buy, sell or let a property in the area.

Giorgio Β· 5 October 2026

Agent replied Β· 25 August 2024

Hello, thank you so much for taking your time to provide our Bicester team with a 5-star review and recommendation. We are so happy to hear Danielle and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Connells has given the best and most effective service to sell our house after 9.5 years. We switched from another estate agent that struggled and ignored us but not Connells in Bicester. In particular Kevin the manager took his time to understand our goals and provided us with the premium marketing which included a virtual walk through of our property like Google streets inside our house. The rest of the team including Lydia Polly and Chelsea always provided us with wonderful service during the house viewings and we finally sold after only 2 months on the market. I highly recommend connells and thank them sincerely. Now our new life begins in a sunnier place.

Chris Β· 20 September 2026

Agent replied Β· 11 October 2026

"Thank you for your kind words and for choosing Connells in Bicester! We are so glad that we were able to provide you with premium marketing and exceptional service to help sell your home in just 2 months. Best wishes, Lucy, Customer Relations.

5/5

Google

We had a fantastic experience throughout the purchase of our first home, and we would especially like to thank Lydia for all her help and support. Lydia was incredibly helpful, professional and patient throughout the whole process. She was always available to answer our questions, kept us updated, and went above and beyond to help make what could have been a stressful experience much easier for us. As first-time buyers, we really appreciated her guidance and support. She made us feel confident and reassured at every stage, and we are very grateful for everything she did to help us complete the purchase of our first home. We would also like to say a huge thank you to Danielle, the mortgage advisor, for all her help in arranging our mortgage. She was extremely helpful and supportive throughout the mortgage process, explained everything clearly, and made the whole process much easier for us. We would also like to thank Kevin, the manager, for all his support behind the scenes and for creating and leading such a fantastic team. It was clear throughout the process that everyone worked together to make sure everything went as smoothly as possible. A big thank you to Lydia, Danielle, Kevin and the whole team for all your hard work, support and guidance in helping us purchase our first home. We truly appreciate everything you did for us and would highly recommend the team to anyone looking to buy a property.

Farhan Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you for the amazing review! We are thrilled to hear that you had a fantastic experience purchasing your first home with our team. Lydia, Danielle, and Kevin take great pride in providing exceptional support and guidance throughout the entire process. Thank you for trusting us with such an important milestone. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We were struggling to sell our home which was on the market for months before we moved to Connells in Bicester. I had given up hope somewhat and gave them a short window to get it sold before we withdrew from the market and they immediately had a string of very positive viewings and found us a buyer very quickly. The whole team were fantastic, friendly and helpful, especially Lydia and Polly who I spoke to a number of times and they conducted some viewings with our buyers. Kevin also performed a number of heroics in chasing the rest of the chain to keep things moving forward and was always extremely responsive and willing to help, even making calls for us on his days off which was above and beyond. We don’t intend to move again, but if we did I would go straight to Connells and would highly recommend. Thank you team for all your efforts.

Andy Β· 11 July 2026

Agent replied Β· 11 October 2026

Thank you for the glowing review! We are thrilled that our team was able to turn things around for you and find you a buyer quickly. We pride ourselves on providing excellent service and we're happy to hear we exceeded your expectations. We wish you all the best in your new home and we are here for you if you ever need our services again. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had some trouble with another letting agency which really put us off the property we were considering. As soon as we started dealing with Connells we could tell it was much better customer service. Jasmine and Chloe have been great at keeping in touch and keeping you informed of the process. They were very knowledgeable about the property and very friendly and helpful, which really helped the decision to go with the flat they showed us, as we knew we would get much better support from them compared to the original letting agency we talked to. Thanks so much Jasmine and Chloe!

Charlotte Β· 11 June 2026

Agent replied Β· 11 October 2026

Thank you for giving us the opportunity to assist you with finding your new home! We are thrilled that our team, especially Jasmine and Chloe, provided you with exceptional customer service and made the process seamless. Your satisfaction is always our top priority. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Our experience with Lydia was honestly amazing. Buying a home as a couple is such a big milestone, and you really want someone in your corner, and that’s exactly what she was. We were speaking to a few different estate agents during our search, but no one gave us the same level of care, reassurance and genuine support as Lydia did. She made us feel confident, heard and completely looked after every step of the way. The whole process can feel overwhelming, but with her it felt exciting and empowering. We’re so grateful we had her guiding us through it 🀍

Kaitlyn Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to share your experience, it means a lot to us! We are thrilled to hear that Lydia provided you with top-notch care, reassurance, and support during your home buying journey. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The overall and experience and professionalism was bar none. We have rented a few properties over the years. The team at Connells were amazing, they were very friendly, supportive and most importantly responsive! Chloe was outstanding, you simply could not ask for more. I could not have asked for anything more.

Douglas Β· 4 October 2026

Agent replied Β· 11 October 2026

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Connells. Chloe and the rest of our staff strive to provide exceptional service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I made contact with Liam Kerr from Connells as my previous agent could not sell my house and he made assurances that he and the team would be able to get us sold, and could do so quickly. After just a few days of going live, Liam managed to get us sold, over asking price, doing what the other agency could not do in 3 months. He did this with the help of his team who were all extremely helpful and friendly. Liam kept us regularly updated and was honest and hardworking throughout the process. Liam is a brilliant agent and a great person so if you’re looking to sell your house quickly and work with hardworking and honest people, look no further than Liam and the team at Connells.

Shaheen Β· 11 October 2025

Agent replied Β· 23 October 2024

Thank you so much for your wonderful 5* review Shaheen! We're thrilled to hear that Liam and the team were able to exceed your expectations and sell your house quickly. Your kind words about Liam's dedication and honesty mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I used Connells in Bicester to sell my house recently as I received such good service from them 18 years ago when I bought it. Glad to say that the great service is still there. Liam and his team displayed the highest level of friendly professionalism from our very first contact right through until our day of completion and kept us regularly updated at every step of the way. They are the only estate agents that I would use in Bicester and I wouldn’t hesitate to recommend them to anyone else. Thankyou for all your hard work guys it was much appreciated.

Andy Β· 11 October 2025

Agent replied Β· 18 May 2025

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently went through the part exchange process after purchasing a new build, and having not sold a property in over 22 years, the whole experience was completely new to us. Thankfully, the team at Connells Bicester made it as smooth and stress-free as possible. From the very beginning, Kevin was excellent. He took the time to explain everything clearly, offering valuable advice and insights that really helped us understand each step of the process. His experience and friendly approach gave us a lot of confidence, and nothing ever felt like too much trouble. Polly handled our viewings and was equally impressive, professional, knowledgeable, and always prepared. She represented our home brilliantly and made sure everything ran like clockwork. We’re very grateful for the support from the whole team and would highly recommend Connells Bicester to anyone going through the moving process, especially if it’s been a while!

Jennie Β· 11 October 2025

Agent replied Β· 27 December 2025

Thank you for sharing your experience with us! We're so glad to hear that our team was able to make your part exchange process as smooth and stress-free as possible. It means a lot to us that you would recommend Connells Bicester to others. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Can't thank Connells enough for their help with me selling my first home and buying my second. Kevin sold me my first house a few years back and helped me get the house on the market when I was ready for my next move. Over the years he helped me with some ad hoc requests and provided advice. B and Polly did a great job of selling my house and helping me to purchase my new home. Liam was also great to deal with regarding any arising matters. The whole selling team are friendly, professional and efficient - would recommend using them!

Emms Β· 11 October 2025

Agent replied Β· 27 December 2025

Thank you so much for your kind words! We are thrilled to hear that our team provided excellent service for both selling your first home and purchasing your second. We believe in building long-lasting relationships with our clients and are always happy to assist with any requests and provide valuable advice. We appreciate your recommendation and hope to work with you again in the future. Best regards, The Connells team. #CustomerSatisfaction #ExpertService #RealEstateGoals Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Great estate agent who did a fantastic job selling my property. Lydia and Steve were great, really constructive and communicative, both very knowledgeable and professional. Would highly recommend

Martin Β· 20 September 2026

Agent replied Β· 11 October 2026

We are thrilled that you had a positive experience with our estate agents, Lydia and Steve. We pride ourselves on our professionalism and communication, and we're happy to hear it showed. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Jasmine has been absolutely amazing! We needed to find somewhere and move in quickly, not only did she help us do this but she was thorough, friendly and efficient, nothing seemed too much trouble! I would definitely recommend 100% Thank you Jasmine for making it such an easy transition unlike previous experiences!

Tracy Β· 16 February 2026

Agent replied Β· 16 April 2026

"Thank you for your kind words! I'm thrilled to hear that I was able to make your move-in process smooth and stress-free. It was a pleasure helping you find your new home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Liam has a great team of staff at Connells, Bicester. They have all been so helpful, efficient, polite and friendly throughout the sale of my property. With special thanks to Polly (whom I dealt with the most), for her professionalism and cheerful manner throughout, she is a credit to Connells, and succeeded in finding the perfect buyer for my home.

Janet Β· 11 October 2025

Agent replied Β· 22 January 2025

Thank you for your terrific 5* review and for your complimentary comments Janet. Best wishes, Lucy, Customer Relations.

5/5

Google

We have used Connells to let our property for the first time. Both Chloe and Jasmine have helped us through every step of the process. We were really surprised at how efficient the process was and delighted to have tenants secured. Jasmine and Chloe have been so understanding, patient and knowledgeable. No question is ever too much. Really happy that we have chosen Connells.

Niamh Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you for choosing Connells for your property letting! We are thrilled to hear that our team, especially Chloe and Jasmine, provided exceptional service throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bicester Branch recently sold our shared ownership property so quickly and efficiently! I’d definitely recommend using them for your house sale (be that shared ownership or not). We had an open day and the house sold quickly, they kept us updated throughout the whole process and everyone was extremely approachable if I had any problems! They also had the most reasonable fee compared to other local agencies that we were recommended for shared ownership. Thank you to the whole team, understanding of our circumstances and made it very easy for us. 5 star!

Hev Β· 11 May 2026

Agent replied Β· 11 October 2026

Thank you for your amazing review! We are thrilled to hear that our team at Bicester Branch provided such efficient and helpful service for your shared ownership property sale. We aim to make the process easy and stress-free for our customers and we are happy we could do just that. Thank you for choosing us and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jasmine was really helpful, knowledgable and friendly, when helping us with the rental process. Her communication was efficient and nothing was too much trouble. Couldn’t fault her! Would highly recommend.

Jessica Β· 2 April 2026

Agent replied Β· 16 April 2026

"Thank you so much for taking the time to leave this amazing review! We're thrilled to hear that Jasmine provided such great service during your rental process. We'll be sure to pass on your kind words to her. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Jasmine is highly professional, pro- active and detailed in her job. Always happy to help, highly recommend if you are a landlord looking for a professional service locally.

Stephen Β· 2 April 2026

Agent replied Β· 16 April 2026

"Thank you so much for your kind words and recommendation! We take great pride in providing professional and detailed services for landlords, and we're thrilled to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Just completed on a house purchase handled by Connells. Liam has been super helpful throughout the process, from the first viewing - offering us useful info and insights - to completion date, pushing the whole chain along the way to make sure we all completed before the dreadful SD cut-off. Great effort and support!

Barbara Β· 30 March 2025

Agent replied Β· 18 May 2025

Thank you for your excellent 5* review and kind words of our dedicated team Barbara. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently sold our property and bought a new one with Connells, everyone at the Bicester Branch was always so helpful and up to date with where we were in the process. Liam and Polly were our main contacts throughout this and I couldn't fault their service, will always recommend when buying or selling!

Kirsten Β· 5 March 2025

Agent replied Β· 18 May 2025

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We recently sold our house with Connells and the process was made very easy from start to finish. Liam was very knowledgeable, friendly and efficient, and kept us informed every step of the way. He was able to advise on anything we were unsure of and was very easy to contact throughout. I wouldn’t hesitate to recommend him to anyone. 5 stars!

Kayleigh Β· 11 October 2024

Agent replied Β· 25 August 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Kayleigh. Kind regards Lucy, Customer Relations.

5/5

Google

β€œExcellent service from the team at Connells Lettings Department in Bicester. Jasmine and Chloe responded immediately whenever needed, were always helpful, and kept me updated with valuable feedback after viewings. Communication throughout was professional and efficient. I wouldn’t hesitate to use them again and would highly recommend their services.”

Teri Β· 11 May 2026

Agent replied Β· 11 October 2026

Thank you for the kind words! We are thrilled to hear that our team at Connells Lettings in Bicester provided you with excellent service. Jasmine and Chloe are dedicated to providing top-notch communication and support. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We would recommend Connells in Bicester. Thoughout the challenging process of moving with children Liam was very professional and supportive, he responded to communication quickly and nothing was too much trouble. Thanks to Liam, Ella, Keven and Bea for helping us find our new home. We will definitely give 5 stars!

Gisella Β· 20 October 2024

Agent replied Β· 23 October 2024

Gisella, thank you for taking the time to leave us your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to the connells team in helping us buy our first property. I want to give a special thank you to Danielle their mortgage advisor who went above and beyond in helping us and understanding the whole process. We were so overwhelmed in the beginning as this is our first house but she really put us at ease with the mortgage process. We can’t thank you enough!

Megan Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

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