5/5
GoogleWas unsure what to expect from an estate agent but I can say that Ellen at Chancellors Bicester Branch did a perfect job for us. She was patient and took time to ensure that any questions we had were answered. Thank you Ellen.
Trusted Agent profile · Bicester · Oxfordshire
Verified
Chancellors Bicester reviews
★★★★★
924 reviews across 2 platforms
46/47 Market Square, Bicester, Oxfordshire, OX26 6AJ
Part of Chancellors, see every office.
Chancellors's office in Bicester, Oxfordshire, at 46/47 Market Square, is rated 4.3 out of 5 across 924 reviews on two platforms, including 571 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bicester office, from every platform, shown as written. First names only.
Google5/5
GoogleBrilliant customer service, helped us every step of the way thru our move and couldn't ask for better estate agents. All enquiries were delt with in a appropriate time frame. Well done to Shai and the rest of the group in Bicester. 👏 …
Agent replied
Thank you Andrejus for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleAs first time buyers my husband and I found the professional service given by John Bouwer from Chancellors exactly what we needed and as a result confidently bought the house we now happily live in. We highly recommend John and his colleagues.
5/5
GoogleShai Maguire (Bicester branch, reference: 05090913) has gone to a great length to helping my family and I, get a house to rent in bicester. I was kept in the loop throughout the all process and will recommend him to friends and colleagues.
Agent replied
Hi Roland, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookA big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!
5/5
FacebookThank you to Brian Lane who was really helpful. Very professional and knowledgeable
Agent replied
Thank you for the kind words Maggie. Glad to be of help
5/5
FacebookI recently bought a flat through Chancellor in Sunbury. Many thanks to Karl Mchugh and his colleaguyes for their professional services. The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.
5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
5/5
FacebookBeen managed for around a year, Francesca is great!
Agent replied
Thank you so much!
1/5
FacebookWaiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!
Agent replied
Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
1/5
GoogleUnwanted contacts by 'phone and Email despite having made them aware that my property is being marketed by an alternative agency. Repeatedly pestered by different representatives all of whose numbers I have blocked on my mobile phone and yet I received another one yesterday from a Daniel Brennan at Chancellors.NegativeProfessionalism
Agent replied · 19 June 2024
Hi Philip, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
5/5
GoogleThe team at Chancellors were 100% from the initial contact with Alistair and everybody else along the way. Their feedback through the sales process was spot on and we could not have expected anything more. Thank you to the whole team. Paul and Linda
Agent replied
Thank you Paul for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
5/5
GoogleKayleigh was very helpful throughout the process. A good choice of properties to view . Rachel was very friendly and helpful with me viewing the properties. Overall a good experience and less stressful than what I thought it would be.
1/5
FacebookThey misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Agent replied
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
5/5
FacebookSophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis
5/5
FacebookApril Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .
5/5
GoogleFirst time renting and they helped out alot! I would highly recommend this place if you're looking for a place. Chris and Annie were a big help during this process! I applaud both of them for their great work.
1/5
Facebookavoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.
Agent replied
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
5/5
GoogleExcellent service from the Bicester Branch, always helpful and explained everything in detail. nothing was too much trouble. Thanks to Alistair and Brandon for all your help.
5/5
GoogleA great pleasure to work with you. Excellent service. Keep it up
Agent replied · 26 August 2024
Thank you for this fantastic review Hartel!
1/5
FacebookFor 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent. I AM STILL WAITING! I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.
Agent replied
Hi Kimberley, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleI have used Chancellors Rental services for the past Three years. I have always dealt with Annie Sparks, who has been very professional with all the matters that have needed to be resolved. Excellent customer service. Well Done!!
5/5
GoogleThank you Annie and Callum for their fantastic service. They are pro-active and efficient, providing recommendations and answering all queries. Annie was very helpful and understanding of my situation with the property. No doubt I highly recommend Chancellors.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Bicester
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Bicester won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
