Every review we hold for the Bicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLaura at Breckon & Breckon in Bicester was so lovely helping us with our very first house viewing, she really listened to our requirements & went above & beyond to send us a suitable property. The service we have received so far has been impeccable. We would absolutely love to find our first home through your new estate agents based in Bicester, we really appreciate all of the one to one personal, top service we have received to date and are very grateful that we have finally found such a friendly & helpful agency / service which is very difficult to come by these days with all of the online options today, you don’t receive such a fantastic one to one service as we have done from you, So we are really happy we found you!
J · 13 June 2023
Agent replied · 12 June 2024
Hi Jit, what a lovely review! Thank you for taking the time to share your experience with us. It’s been a pleasure working with you so far, and I do hope we are able to help to find you your perfect home. All the best, Laura
★★★★★ 5/5
GoogleLaura was extremely helpful and kept us informed throughout the entire process of purchasing our first home. I cannot recommend her and Breckon & Breckon enough!
Jessica · 17 October 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave us such a kind review Jess! Its been a pleasure helping you to become the proud owners of such a wonderfully unique first home! We wish you every happiness, Laura & the Bicester team
★★★★★ 5/5
GoogleExcellent experience with Maxine and her team at Breckon and Breckon! She kept things moving forward from both sides, was always contactable and is a very experienced negotiator. Would not hesitate in using them again for any future sales. We wouldn’t have gotten it over the line were it not for her! Thanks so much!
Laura · 11 October 2024
Agent replied · 23 August 2024
Thank you Laura, we would be delighted to work with you again in the future, thank you for leaving the review it is really appreciated. Maxine & the Bicester Team.
★★★★★ 5/5
GoogleLaura and the team have been great since day 1. They have constantly kept us in the loop of what is happening with our purchase. Very glad with the service received . Thank you
Yousouf · 17 June 2025
Agent replied · 17 April 2026
It’s been a pleasure helping you Yousouf. Thank you for taking the time to leave such a positive review. Enjoy your lovely new home! - Laura and the Bicester team
★★★★★ 5/5
GoogleLaura has been amazing from start to finish in our sale. Got us under offer in under a week, then when things got difficult with the solicitors was brilliant in chasing everything and keeping us up to speed and got it over the line. Would 100% recommend!
Jack · 28 December 2024
Agent replied · 24 December 2024
Thank you very much for your 5* review Jack! I’m so pleased that you can be in your new home with time to get the Christmas tree up! Laura & The Bicester team
★★★★★ 5/5
GoogleWe have just let a home through Breckon & Breckon and had the pleasure of working with Maxine, who was amazing. The entire process was extremely smooth and Maxine went out of her way to make it simple, easy and convenient for us; even meeting us at the house at the holiday weekend to give us keys and sort paperwork. Definitely a more personalised approach than one most often finds when moving house.
Timothy · 13 June 2023
Agent replied · 12 June 2024
Thank you so much for this wonderful review, our team are so happy to receive this feedback. Maxine.
★★★★★ 1/5
TrustpilotAvoid as Tenant
We were excellent tenants who paid rent on time every month and maintained the property to the best of our abilities, yet Breckon & Breckon attempted to withhold £517 from our £1,125 deposit - nearly half of what we paid. They charged us for window mechanism repairs that were carried out a month after we vacated and after the property had been re-let to new tenants, despite their own check-out report making no mention of any window damage. They also tried to charge us £300 for bathroom redecoration due to "mould damage" when their own inventory photographs clearly showed the bathroom ceiling was already chipping and black with mould when we moved in.
We had no choice but to take the dispute to independent adjudication through mydeposits. The adjudicator reviewed all the evidence and awarded the landlord just £10 out of the £517 they claimed, effectively rejecting 98% of their deductions. This result speaks volumes about their approach to deposit deductions.
Breckon & Breckon may be good for landlords who want an agent that will aggressively pursue deposit deductions, but tenants will only suffer from unfair charges and having to fight for what is rightfully theirs. If you do rent through them, take extensive photographs at check-in, document everything, and be prepared to challenge any unreasonable deductions. Good tenants deserve fair treatment, not to be used as a revenue source for routine property maintenance.
Vaibhav · 4 April 2026
★★★★★ 5/5
TrustpilotGreat experience- team of wonderful and helpful people
The whole team at Breckon & Breckon have been so amazing thoughout our house purchase process. We had most regular contact with Brooke who was incredible at keeping us informed every step of the way and was always happy to answer any questions we had. We’d have honestly felt pretty lost without her and we’re beyond grateful for all the support, assistance and reassurance she gave us.
Great experience and the most lovely team.
Emily · 14 May 2026
★★★★★ 5/5
TrustpilotExcellent estate agent
Excellent estate agent, especially John Bouwer who went above and beyond. Managed to sell a difficult house for a good price. Thank you
Fiona · 2 June 2026
★★★★★ 5/5
GoogleI am so pleased with Chardonnay's service so far. She has been very helpful, professional, and quick to respond, I would definitely recommending Breckon and Breckon to friends in the future.
Many thanks
Mahmoud · 11 July 2026
Agent replied · 11 October 2026
Thank you so much for your kind review. It has been a pleasure assisting you, and I'm delighted to hear that you're happy with the service I've provided so far.
If there is anything else I can help with as we move forward, please don't hesitate to get in touch. I look forward to supporting you through to completion.
★★★★★ 5/5
TrustpilotHighly recommended
John kept us informed throughout our purchase and was very helpful in keeping the momentum going throughout the process. I can’t recommend Breckon and Breckon highly enough.
Gerald · 24 April 2026
★★★★★ 1/5
TrustpilotThey’re just sitting there to loot…
They’re just sitting there to loot money. Hardly any service provided. They’ll eat your deposit money for sure. The customers are the only sufferers here, whether you pay a deposit or a reposit. They do not value customer’s money at all. Even after spending 250 on reposit and 400 on end of tenancy cleaning they’re charging 240 extra for dumb reasons.
Customer · 21 October 2025
Agent replied · 4 June 2026
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you feel disappointed with your experience, as this is never the outcome we aim for.
We always follow a transparent and evidence-based process when assessing end‑of‑tenancy costs, whether a deposit or a Flatfair product is used. Charges are only applied where there is clear documentation, check‑in/check‑out reports, or contractor invoices to support them.
We understand that end‑of‑tenancy costs can be frustrating, and we would welcome the opportunity to review your case in more detail. If you contact our Operations Manager Louise Passfield on 01865 201111, we can go through the evidence with you and ensure everything has been handled fairly.
We value all our customers and are committed to providing a professional, consistent, and compliant service. Please do reach out so we can help resolve this for you.
★★★★★ 5/5
TrustpilotGreat service
From all the people we had to deal with during the process of selling and buying, Leah was the best!
Always kept us up to date and chased anything she could, Leah was so helpful during this stressful time.
I would highly recommend Breckon & Breckon.
Annette · 30 September 2025
★★★★★ 5/5
GoogleLaura displayed outstanding professionalism and transparency throughout the process. We felt at ease asking her any questions since we were new to the industry. She patiently and promptly clarified each step for us. The team exceeded our expectations. An exceptionally positive review for their wonderful sign man
Alisa · 17 January 2026
Agent replied · 17 April 2026
It was a pleasure to help you and your family Alisa. We really appreciate your super positive review and will pass your regards onto the sign man! Laura & The Bicester team
★★★★★ 5/5
TrustpilotReliable and professional
There is no doubt in my mind that if we had taken our £1m+ property to any other Estate Agent, then it would not have sold so quickly at the price finally agreed. Through the contacts of Luke Mazonowicz, although the property was marketed, we were able to receive an offer within just a few days of the house being on the market.
The selling process was not that smooth as there were potential problems with the survey, problems with tenants and solicitors disagreeing over a 'Covid Clause'. Throughout the pressure to complete quickly and yet at the same time evict tenants, come up with extra documents, do searches and agree over completion dates, Luke remained a) contactable b) positive and c) helpful.
Mention should also be made over the brochure produced by Breckon and Breckon. The pictures taken - in particular the kitchen - were superb. Breckon had previously marketed our property in 2016 (a buyer dropped out) so some of the preparatory work had already been done. This gave us confidence.
There were delays, true, but outside of Breckon's control. Even though Luke was not always in the office he always replied to emails and phone messages quickly, informatively and professionally.
One suggestion: it would be helpful if Breckon and Breckon produced a (branded) folder listing useful (though not recommended specifically) contacts for removals, builders, electricians etc etc. We went from houseowners (of 27 years standing) to tenants and so had to clear our enormous house of furniture in a short time. Some advice in terms of finding new accommodation and emptying the existing house would have been a useful add-on. Competitors to Breckon and Breckon Lettings do provide such help.
C · 10 March 2021
Agent replied · 12 June 2024
Thanks Chris for your detailed and thoughtful review, we really appreciate the feedback and wish you all the best for the future. Kindest regards, Luke
★★★★★ 5/5
GoogleFantastic professional pepole and every one that walked us through our journey was so kind and helpful, thank you Ken , Maxine and the rest of the team, kind regards Glenn and Clare Ryan
GLENN · 28 November 2024
Agent replied · 23 November 2024
It was a pleasure to help Glenn and Clare, thank you very much for your kind words. We wish you many happy years in your new home!, The Breckon Bicester team
★★★★★ 5/5
GoogleI can’t fault the help and support that Breckon and Breckon have provided throughout the purchase of our home. Laura has been so supportive and made the process as smooth and simple as possible. Thank you
Megan · 11 October 2024
Agent replied · 23 August 2024
It was our pleasure to help you, Megan. We hope you enjoy your lovely new home and thank you very much for the review, Laura & the Bicester Team
★★★★★ 5/5
GoogleLaura and Maxine were brilliant in the sale of my property. Always quick to respond, helpful, kind and reliable. I would recommend Breckon & Breckon and hope to use their services again in the future.
Grace · 11 October 2024
Agent replied · 12 June 2024
It was a pleasure helping you Grace, we look forward to working with you again in the future. Thank you for the great review. - Maxine and the Bicester team.
★★★★★ 5/5
GoogleMaxine and Team did a fantastic job selling our Daughters house. They were a pleasure to deal with, and we really appreciate the speed at which they sold it.
Ian · 15 April 2026
Agent replied · 11 October 2026
Thank you for your kind review. We are delighted you were happy with speed, and overall service, provided when selling your daughter’s lovely home!
Wishing you all the very best for the future.
Ross & Team Bicester
★★★★★ 5/5
GoogleWe recently bought our first house through Breckon and Breckon. The whole team were extremely helpful and kind when calling the branch.
Laura helped us the whole way through the process, and made us feel very comfortable as first time buyers! She would always do her best to find answers to our questions as quickly as possible and help us in whichever way she could.
When we move/sell a property in the future, we will definitely use Breckon and Breckon.
Thank you!
Maisy · 11 October 2024
Agent replied · 22 October 2024
It was a real pleasure helping you to navigate the process Maisy! We hope you enjoy many happy years in your lovely new home, and we look forward to hearing from you in the future. Laura & the Bicester Team
★★★★★ 5/5
GoogleErica from Breckon showed us round a lovely home in Bicester and we loved her. She was knowledgeable, communicative, friendly and professional - and also an extremely good person! Can't speak highly enough of her!
Harry · 27 September 2026
★★★★★ 5/5
GoogleMaxine and her dedicated team sold our property very recently.
With their friendly approach, professionalism, motivation and excellent knowledge of Bicester and surrounding areas, the branch did their utmost in securing a smooth, accelerated sale on our home.
We can’t thank you enough.
If the need arises to either buy or sell again in the future, we wouldn’t hesitate to appoint Breckon & Breckon again.
They’ll even throw in a decent bottle of bubbly too!
10/10 Maxine
Thomas · 11 October 2024
Agent replied · 12 June 2024
We are very grateful for your kind words Tom, it was a real pleasure helping you. Glad to hear that you enjoyed the bubbly, and you know where we are if you need us in future! - Maxine and the Bicester team
★★★★★ 5/5
Google“The viewing went really well. Ken went over and beyond in assisting us taking dimensions all around the property for our fixtures and fitting. Highly recommend 😃.” …
Taran · 11 October 2024
Agent replied · 12 June 2024
Thank you for your lovely review! Ken is delighted to have received such positive feedback - The Bicester Team
★★★★★ 5/5
GoogleI had Erica show me around a lovely property. She was very friendly and personable, knowledgeable about the property and the one question she couldn't answer at the time she was happy to follow up on.
Matt · 11 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.