Every review we hold for the Bicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMaxine is amazing! We had so many issues with selling my house with another agent, and we moved over to Breckon & Breckon and Maxine took us on, made the whole experience seamless, arranging new photos, listing the property with all of the attributes that had been forgotten and did us proud.
She was so helpful and answered all our questions, quickly, and really helped to push the whole process along when we got the sale.
She honestly was a godsend helping us with advice, and being so accommodating with everything we needed. We cannot thank her enough, we had a such a smooth sale and process, we would recommend Breckon & Breckon and Maxine in particular to anyone selling any property in the Bicester area!
Jack · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your lovely review! It was such a pleasure working with you, and I’m so glad I could help make the sale as smooth and stress-free as possible. I really appreciate your kind words and recommendation, it means so much! Wishing you all the best in your next chapter.
★★★★★ 5/5
TrustpilotCheryl and the team were wonderful
Cheryl and the team were wonderful. They guided me through the process, making viewings easy and straightforward, always with feedback from the viewer.
They were always on hand with advice about the market and spent time and energy giving me a very personal experience.
There were a few bumps and lumps down the chain when I did find a buyer but the team managed the stress positively and realistically and we managed to progress without any problems.
I had a few hurdles to leap through with my purchase and Cheryl always listened and took the stress out of the situation.
I would thoroughly recommend Breckon and Breckon. They give a very personal experience and a lot of support throughout what can be a nerve wracking experience. They are very knowledgeable and I felt very safe and incredibly well looked after in their hands.
Sophie · 25 June 2026
★★★★★ 5/5
TrustpilotA very positive experience with Brooke at Breckon & Breckon
We had a very positive experience working with Brooke Milner at Breckon & Breckon during the purchase of our home.
Brooke was helpful, responsive and approachable throughout the process. She answered our questions clearly, or made sure she found the right answers when needed, which made the process feel much easier to navigate.
What stood out most was that her support did not stop once the transaction was completed. Even after we moved in, Brooke continued to help with questions about the property and supported us in resolving a few small issues.
Overall, we really appreciated her professionalism, responsiveness and willingness to go the extra mile. We would happily recommend Brooke and Breckon & Breckon to others.
Kuba · 10 June 2026
★★★★★ 5/5
TrustpilotI had a fantastic experience with the…
I had a fantastic experience with the team throughout my house purchase, especially Brooke! The process was much longer and more complicated than expected, but they were supportive, professional, and communicative from start to finish.
They were always available to answer my questions, kept me updated on progress, and took the time to explain what was happening whenever issues arose. Buying my home was very stressful, but their patience and support kept me sane!
Thank you girls at the Summertown office xx
Abigail · 7 June 2026
★★★★★ 5/5
TrustpilotThank You, Breckon & Breckon and Brooke Milner
I am extremely grateful to Breckon & Breckon for their outstanding support throughout my home-buying journey. From the very beginning of searching for a new home to completing the contract, they handled everything smoothly and professionally.
I would especially like to thank Brooke Milner. Her professionalism, prompt communication, and genuinely kind personality were incredibly helpful throughout the entire process. Honestly, I don’t think I could have completed this home purchase without her help.
I highly recommend Breckon & Breckon and Brooke Milner to anyone looking for reliable, professional, and caring service.
Jaehyoung · 28 May 2026
★★★★★ 5/5
TrustpilotNot all estate agents are the same
Not all estate agents are the same, some stand out and Breckon & Breckon are one of the stand outs. Professional, proactive, thoroughly nice people to deal with. Shout out for Kelly, who got to know me and what I was looking for and found me my dream home.
Thank you Kelly and the team!
Debbie · 23 March 2026
Agent replied · 4 June 2026
Hi Debbie, it was a pleasure getting to know you and securing your dream home; we can't wait to see it when you have put your spin on it! All the best for the future, Kelly & the New Homes Team
★★★★★ 1/5
TrustpilotVery disappointing - Avoid Breckon & Breckon Lettings
Very disappointing behaviour, Strongly advise avoiding Breckon & Breckon
We have had an utterly exhausting and deeply disappointing experience with Breckon & Breckon lettings during our tenancy renewal for a property in New Hinksey.
The agency demanded a rent increase of £150/month, insisting it reflected market value. Yet, their own "Best Price Guide" showed we were already paying above the local market average. Facing an artificially inflated demand, we had no choice but to serve notice to vacate, an unbelievably stressful and disruptive situation to be put through, especially with my wife being pregnant at the time.
To our absolute shock, immediately after we gave notice, they re-listed the property publicly at £200/month lower than what they demanded from us, and £50/month less than our original rent.
When we complained, staff initially admitted the mistake, telling us "we will of course look to rectify this". But in the end, they took zero accountability, brushing off the sudden price drop in their Final Viewpoint Letter as simple "market fluctuations" over a matter of weeks.
Pushing out good, reliable tenants with misleading rent demands, only to drop the price for someone else the second we said we had to leave fells utterly rubbish (for both tenants and landlords alike). The lack of empathy and basic professionalism during an already vulnerable time for our family was appalling!
We are taking this matter to The Property Ombudsman (TPO). I strongly recommend both prospective tenants and landlords to steer clear from Breckon & Breckon.
Romain · 1 August 2026
Agent replied · 23 September 2026
Thank you for taking the time to share your feedback. We are genuinely sorry that you remain dissatisfied with the outcome of this matter.
Throughout the tenancy rent review process, our team communicated with you on a number of occasions regarding the landlord's proposed renewal terms and the options available to you. Following receipt of your notice, further discussions took place regarding the possibility of remaining in the property, including the opportunity to renew at the same rental figure at which the property was subsequently marketed at. .
We take all complaints seriously and have fully investigated your concerns through our formal complaints procedure. As this matter is now being referred to The Property Ombudsman, it would be inappropriate for us to comment further on the specific details in a public forum. We will, of course, cooperate fully with the Ombudsman and abide by their decision.
★★★★★ 5/5
TrustpilotI had a delightful and seamless…
I had a delightful and seamless experience with Breckon & Breckon. I am thrilled with the flat I'm currently renting! I found this company very easy to communicate with. The whole process of viewing the property, submitting an offer, and securing the flat was very straightforward.
Side note: After picking up my keys from the Breckon & Breckon office, I went to my new flat and found that they had left little courtesy packages for me. There was toilet paper and toiletries in the bathroom, and a little kitchen kit with dish soap, a tea towel, etc. in the kitchen. I found this detail very kind and welcoming. I have never experienced a letting company this thoughtful!
My letting agent, Charlotte, was fantastic! She was professional and helpful. She was understanding and made everything about the rental process and the specific property easy to understand. I am very grateful to her and could not be happier with the lovely flat in which I am now living.
ELiza · 29 May 2025
Agent replied · 25 December 2025
Thank you so much for your kind words! We're absolutely delighted to hear that you had such a positive experience with Breckon. It's wonderful to know that you found the process smooth and straightforward, and that our team was easy to communicate with throughout. We're especially glad you appreciated the welcome packages, we always aim to make our tenants feel right at home from day one. If there's anything you ever need, please don't hesitate to get in touch. Wishing you all the best in your new flat!
★★★★★ 5/5
GoogleFantastic service given by Laura and the team. They made sure we were updated regularly and kept the momentum going to help push things through for us when we hit a few stumbling blocks along the way. Friendly and efficient team and we will definitely be recommending Breckon and Breckon to friends and family in the future.
Jen · 17 October 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave us such a positive review, especially while you’ve been so busy with your move! It can take a lot of effort chasing solicitors and agents in the chain to make sure everything completes smoothly, but we got there, and now you have a lovely new home! - Laura & the Bicester team
★★★★★ 5/5
TrustpilotExceptional Service
The team in Witney went out of their way to assist in a very tricky sale. There are always on hand to liaise between the buyers and both sets of solicitors to get the move completed. Infact it is true to say they went above and beyond to help and kept me informed throughout. I cannot recommend them enough, with special thanks to Rosie, John and Julia who are all very professional
Nick · 12 March 2026
★★★★★ 5/5
GoogleMaxine and the team did a great job selling our house. The previous agent had the house on for 7 months with only one viewing. When we switched to Breckon and Breckon they had some real urgency and we a lot of viewings very quickly and one of these made an acceptable offer, all within 6 weeks. We are delighted with the hard work and the result that they achieved- could not recommend Highly enough!
George · 25 February 2025
Agent replied · 19 May 2025
It was great working with you, George. It is always lovely to get you moving quickly, especially when you have had the frustration of stagnating with another agency.
★★★★★ 5/5
GoogleFantastic service from Laura and the team. They kept us regularly updated and maintained momentum to help push things through when our transactions were delayed by numerous issues, especially when we were struggling with our solicitor. A friendly and efficient team, we will definitely be recommending Breckon & Breckon to friends in the future.
胡斌 · 17 October 2025
Agent replied · 17 April 2026
Thank you so much for your kind review, Bin and Haiyan! For us, one of the most challenging yet rewarding parts of the job often comes after the sale is agreed, making sure everything moves forward smoothly to completion. Although we encountered a few hurdles along the way, it was an absolute pleasure working with you both to achieve a successful sale. We wish you every happiness in your new home!, Laura & the Breckon team
★★★★★ 5/5
GoogleJust completed on a house in Bicester and wanted to sing the praises of Brekon & Brekon, and in particular Maxine, who is by far the most competent and friendly Estate Agent I have ever dealt with. Really efficient process and Maxine was very patient dealing with our queries and making the whole experience painless. Thanks a lot!
David · 18 August 2025
Agent replied · 17 April 2026
Thank you so much for your lovely review! It was an absolute pleasure helping you through the process, and I’m so glad to hear it felt smooth and stress-free. Wishing you all the best in your new home in Bicester!
★★★★★ 5/5
GoogleMaxine was excellent from start to finish. Professional, proactive and always clear in her communication. We felt well supported throughout and wouldn’t hesitate to recommend her at Breckon and Breckon. Thankyou so much for helping us find our dream house.
Phoebe · 17 January 2026
Agent replied · 17 April 2026
Thank you so much for your lovely words! I’m thrilled that I could support you throughout the process and help you find your dream home. It was a pleasure working with you, and I really appreciate your recommendation.
★★★★★ 5/5
GoogleI just had a wonderful experience buying a home with Breckon & Breckon, from across the Atlantic no less. They made it as uncomplicated and swift as possible, and we're delighted with our new home purchase. Special shout out to Laura Conaty, who was especially helpful throughout the process and quick to respond to our questions.
Clare · 17 August 2025
Agent replied · 17 April 2026
Thank you very much for taking the time to leave such a positive review Clare. It was a real pleasure helping you, congratulations on your wonderful purchase!, Laura & the Bicester team
★★★★★ 5/5
TrustpilotBrooke Milner has been excellent to us
Brooke Milner has been excellent to us. She is always smiling, cheerful and optimistic to us as new buyers. She alleviates anxiety and gives information with clarity. We appreciate her for being so patient with us. She has guided us every step of the way.
Breckon& Breckon gives excellent service. We wish them all the best and recommend them to all home buyers.
Sneha · 31 March 2026
★★★★★ 5/5
GooglePurchased my first flat from Breckon & Breckon and Louis was fantastic, quick to communicate, helping us with multiple viewings and various questions.
Thanks for keeping us updated throughout the process even when our solicitors were hard to contact.
Anthony · 17 January 2026
Agent replied · 17 April 2026
Thank you for such a kind review Anthony. Wishing you all the best in your new home., Louis and the Bicester team
★★★★★ 5/5
TrustpilotWe recently worked with Chardonnai on a…
We recently worked with Chardonnai on a protracted sale and she was very proactive and helpful in keeping lines of communication open between all parties and helping to secure the completion. Thank you Chardonnai for your assistance!
Lucy · 18 September 2026
★★★★★ 5/5
GoogleI recently sold my apartment through Brekon & Brekon, and I couldn’t be more satisfied with the service I received. From the very first contact, the entire team was extremely responsive, always present, and incredibly helpful. They made the selling process smooth and stress-free, thanks to their professionalism and expertise.
Every question I had was answered promptly and thoroughly, and they kept me informed at every stage of the transaction. They demonstrated a deep knowledge of the local market and provided valuable advice that undoubtedly helped conclude the sale under the best possible conditions.
I highly recommend Brekon & Brekon to anyone looking for a reliable and client-focused real estate agency. Thank you so much for making this journey a positive and successful experience!
Riccardo · 9 August 2024
Agent replied · 23 August 2024
It was a pleasure helping you Riccardo, thank you for the detailed review! Maxine & the Bicester Team.
★★★★★ 5/5
GoogleWe recently sold our house with Breckon and Breckon and the experience was exceptional from start to finish. The entire team was professional, knowledgeable, and highly responsive, making the whole process smooth and stress-free.
We want to give a special shout-out to Laura, who went above and beyond at every step. Her expertise, dedication, and personalised approach made this stressful time a lot smoother and calmer! Laura kept us informed throughout the entire process, addressing any concerns promptly and gave great advice, plus working closely with our solicitors to keep things moving for us.
Thank you!!
Lois · 24 July 2024
Agent replied · 23 August 2024
Lois, we are very grateful to you for taking the time to leave us such a lovely 5* review. It certainly can be a stressful time, particularly once a sale is agreed getting you through to completion. We're just glad to help to get you moved and wish you all the best in your new home!
★★★★★ 1/5
TrustpilotIllegally charging for cleaning
We are currently in a dispute over a minute fraction of our deposit, as Breckon and Breckon has charged us for cleaning despite the move in condition and move out condition being near identical. When we asked (several times over several days) for evidence that the cleaning was actually required to return it to the move-in standard, they provided us with a falsified invoice. We discovered it was false based on the metadata edit history, and the letting agent admitted in an email after this that it had in fact just been edited to change what the invoice said.
Cleo · 22 September 2026
★★★★★ 5/5
GoogleMaxine has been absolutely amazing at selling our property in Bicester. From the incredible photos and marketing we had done of our property, to receiving an offer in just two and a half weeks - Maxine went above and beyond throughout the entire process. We had a difficult buyer, but Maxine was on the ball and always was always efficient to keep the transaction moving to quick timelines. We have already recommended Breckon & Breckon to our neighbours and family members who are about to market their properties. We simply wouldn't use anyone else again. THANK YOU!
Lauren · 24 June 2024
Agent replied · 23 August 2024
Thank you so much for the review, it was a pleasure working with you both and we really appreciate the referrals you have already made to your family and friends - Max
★★★★★ 5/5
GoogleWe are very satisfied with the service provided. Maxine and the team are very professional, efficient, respectful and knowledgeable. They go an extra mile to make sure the client is cared for. Maxine is always there with a solution when we needed help or having concerns. We have bought from another agent in town and the experience is not even close to what we have received from Breckon and Breckon. Highly recommend.
Thank you!
Li · 22 September 2024
Agent replied · 22 October 2024
Thank you for the review, Li, it was great working with you and Stuart. I hope you are both really happy in your new home - Max and the Bicester team.
★★★★★ 5/5
GoogleMaxine not only sold our house off market, she relentlessly pushed it through when we had a very very awkward and poor chain caused by other agencies.
Without her relentlessness and willing to chase and pursue and not being afraid to ruffle feather we would not be moving.
Granted their fees are slightly higher but without a doubt secured us a better sale price and made it happen without ever referring us to crappy solicitors or giving poor advice.
Best decision I've made and considering I work within the industry they have passed my expectations.
Robert · 17 January 2026
Agent replied · 17 April 2026
Thank you so much for such a fantastic review. Selling off-market and navigating a difficult chain is never easy, so I’m really pleased we got it over the line and achieved the right result for you. I truly appreciate the trust you placed in me, wishing you every happiness in your new home.
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