Trusted Agent profile · Bexley
★★★★★
2,090 reviews across 2 platforms
93 Barnehurst Road, Barnehurst, Bexley, DA7 6HD
Wards's office in Bexley, at 93 Barnehurst Road, is rated 4.7 out of 5 across 2,090 reviews on two platforms, including 103 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bexley.
Every review we hold for the Bexley office, from every platform, shown as written. First names only.
5/5
TrustpilotSam was professional
Sam was professional, responsive and very helpful throughout our tenancy and move-out process. Communication was always clear and he handled everything efficiently from start to finish. Much appreciated, thank you again.
5/5
GoogleWards provided an excellent service, always communicating efficiently so we knew exactly what was happening in the process, at any given time. All members of the team were friendly, helpful and responded quickly to any queries. Special thanks go to Geoff and Ann. We would definitely recommend them to anyone wanting to sell their house.
Good morning, We sincerely value your feedback about our Barnehurst team. Thank you for recommending our services. Warm regards Wards of Barnehurst
5/5
TrustpilotHelpful estate agents Ramsgate
We were served with a section 21 no fault eviction notice. I phoned up Wards regarding a property that i saw advertised, and a lovely lady called Jade dealt with my phone call. She was very honest about the property I was interested in viewing, telling me that the landlord was looking to sell this property in the future. After taking all my details, she informed me of a property that was just about to come onto the rental market. We were interested but wouldn't be able to view for a couple of weeks as we were going on holiday. After an hour of getting off of the phone, Jade called me back to say the landlord had dropped in the keys, and we were able to arrange a viewing for that afternoon.
5/5
GoogleMy experience with Wards has been super positive - from the beginning of the process of viewing properties Nancy was very efficient in arranging viewings and finding me my dream property! Thank you to her and the wider team :)
Morning Katherine, Thank you for your lovely review! We're pleased to hear that Nancy and the team were able to assist you in finding the right home for you. Your kind words are greatly appreciated, and we're glad to have been part of your journey. Best wishes, Wards of Kent
5/5
TrustpilotI would like to thank Judy especially for all her help she was absolutely amazing
I would like to thank Judy, Debbie , Dawn , Matt, Devon and not forgetting Jason their wonderful Manager at Wards Estate Agents for their help, compassion , patience, and understanding they gave me which must have been their most difficult move, it was such a stressful time for me but each and everyone one of them encouraged me to stay strong and keep going until I finally exchanged contracts, they were absolutely amazing and I couldn’t have done it without their support , Thank you to everyone at Wards .
Hi Sandy, thanks so much for you note about the fantastic team in Rochester, glad they have helped you and I hope you have settled in well to your new home.Best wishesDavid HayesBranch Development Director
5/5
TrustpilotAbsolutely amazing lady thank you so…
Absolutely amazing lady thank you so much for going through all the information and explaining to me really well. I really do appreciate this.
We are glad you enjoyed your experience with our team at Wards Gillingham. Thank you for your positive feedback. We appreciate hearing that our team took the time to explain everything clearly and thoroughly for you. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014
5/5
TrustpilotWalderslade office & Kim Sale Co-Coordinator Rainhamese guys are excellent
These guys are excellent! I would wholeheartedly recommend them as they are unfailing courteous, professional and eager to make sure that you are happy and reassured. Kept me informed throughout the whole process which definitely had its bumpy bits (no fault of Wards) and were so very lovely on the day I got the keys -even driving me to the property and making sure I could get in. They are just the best, Thank you Wards! I would like to give a special shout out to Kenny George Branch PartnerKim Sale Senior Sales Co -Coordinator RainhamSam Bahia-Marketing consultantAmi Banks - Senior Sales ConsultantAdam Copas a Trainee Estate AgentSue Millgate -Senior Secretary
Sara, thank you for your comments. Its great to hear how well all the team contributed to helping you with your move. I wish you all the happiness in your new home!Thanks againDavid HayesBranch Development Director
5/5
TrustpilotWhat a rollercoaster
What a rollercoaster! After a bad experience with a previous manager, Kris Whiteoak came into the office and was a breath of fresh air, he understood and cared for our situation. The calm approach and doing what he said he was going to do really meant a lot to us. We are now under offer and cannot thank Kris enough, we was on the verge of giving up!
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Kris, has been and how he's bought a breathe of fresh air to your process.Best wishes,Wards.
5/5
TrustpilotExcellent, quick and helpful service
I recently had a problem with my heating not working properly, so I reported the issue on Sunday, had a phonecall from Wards on the Monday morning and a plumber attended our house on the Tuesday and our heating was back working within an hour! Really impressed with how Wards handled the situation, customer service Tom was brilliant, and Jack our plumber from JPM was very polite and friendly, and gave us the best advice to keep our house warm and what to do dealing with any condensation while heating up the house. Really pleased with how our issue was handled. Thank you everyone involved!
Hello Francesca, Thank you so much for leaving us a review. We're delighted to hear that you were so happy with the service that we were able to provide you and so glad to hear that your heating is now back to full working order!Best wishes,Wards of Kent
5/5
TrustpilotAmy is a a very good personality and…
Amy is a a very good personality and specialist! She tried to do her best to help. Generally, I a have a nice attitude about this Agency. Amy always gave a call back, booked viewings for us, were in time. Sms system is also great as you have many viewings and never forgets what time , address and agent's name.Hope, people who are going to sell properties will choose good ones :)
Hi Laz,Thank you for leaving a review! We're delighted to hear how positive your experience with Amy has been throughout you process.Best wishes,Wards.
5/5
TrustpilotThankyou Jodie Watson
I spoke to a lovely lady today named Jodie Watson. I have been having such a nightmare trying to find a suitable place to live with my 7 month old baby. Jodie went above and beyond to help me as much as she could which I appreciate so much as I have been brushed off by many other agencies because of my circumstances. If I could give more than 5 stars I would! Thanks again Jodie! She is a credit to your company ❤️
Hello Ashleigh,Thank you so much for taking the time to leave us a review. We're so glad to hear that Jodie was able to help you during what must be a very difficult and stressful time for you.We will pass your thanks over to Jodie, who will be delighted to hear that you were so happy with the support she offered you!Best wishes,Wards of Kent
5/5
TrustpilotAlison Jenkins
Myself and my partner had an amazing experience with Wards, and in particular Alison Jenkins. We were looking for our first house to buy, and Alison listened to exactly what we were looking for, our budget, area of preference and situation with no chain. She then found more than 10 properties for us within a few days to which we viewed a number of themShe has been super supportive and very accessible and contactable. She also kindly set up a free financial advice service
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotNick and his team are great!
Nick and his team were great from start to finish, from viewing our new home one Saturday afternoon, to the following weekend, having our own house on the market, with multiple offers and the offer on our new home accepted. There were a few hiccups towards the end of the process, but the team were on hand to help and get everything sorted and we moved without any major problems or delays. We would fully recommend the team at Wards, Ashford and if needed we will use them again in the future.
Hello Rachel, Thank you so much for taking the time to leave us your review. We're delighted to hear that our Ashford team were able to help you with your move.Best of luck in your new home!Wards of Kent
5/5
TrustpilotWilling to listen
The gentleman was very pleasant and gave us all the information we required, he listened to our needs and explained our options well.
We are happy to hear that our team member listened carefully to your needs and clearly explained all your available options. Thank you for your feedback.
5/5
GoogleI was looking to sell my house and invited Wards to come out I was nervous about it . Ann was excellent she was extremely helpful reassuring and knowledgeable. I have chosen them to sell my house and I have every confidence they will sell it.
Hi Keith, Thank you for your kind words about our Barnehurst branch, and in particular our staff member. We're delighted to hear that Ann was able to provide the reassurance and knowledge you needed during this important decision. We're confident that our team will continue to support you every step of the way in selling your house. Best wishes, Wards
5/5
TrustpilotI recently sold my property in Caxton…
I recently sold my property in Caxton Close, Hartley, Longfield, Kent.Right from the outset - Terri Truckle the Branch Manager @ WARDS in New Ash Green and her team were professional and relentless and determined in getting the property marketed and sold. The service they rendered was second to none with regular marketing adverts and e mail updates, sales e mail updates and viewing and appointment updates. Nothing was left to chance - and their customer service acumen was outstanding. They kept me informed all the way with the progress of the house sale. I would highly recommend Terri and her team to any person(s) wishing to sell their property. My praise includes Cameron Hadfield (senior sales advisor) & Michele Corney (sales progressor) who supported Terri in her efforts to get my property sold in good time. What an awesome sales team @ WARDS in New Ash Green!!
Hi Quentin, Thanks for your kind review, it is much appreciated. I'll pass on to the team at New Ash Green, I know they will be delighted. I glad we could help and in changing times for the housing market, we need to pull out al the stops to help our customers.Thanks again,David HayesBranch Development Director
5/5
TrustpilotHad a very difficult sale due to time…
Had a very difficult sale due to time constraints, but Graham was able to sort it out and get the property sold. He went over and above what I would expect from an estate agent, took a personal interest and helped in every way. I can honestly say that I wouldn’t have been able to complete the sale without him.
Good Afternoon,Thanks for leaving us such a lovely review, we really appreciate it. We're grateful that you chose to sell your property with us and are glad to have provided a great service.Thanks again, Wards of Kent
5/5
TrustpilotHelpful and professional
Helpful and professional. Maria and her team helped us out a lot. We were visiting from out of town and keen to see as many places as we could while were in the area. She listened to what we were looking for and did her best to show us places that met our needs. She also shared her local knowledge of the area which was a very nice touch. She was great at facilitating the viewings all the way through the contracts being signed and was diligent in answering all our questions and concerns. Finally when I collected the keys on move in day, she presented me with a welcome gift with some goodies inside. She also followed up a few times to see how we were settling in and if there were any teething problems she could help solve. Really great service! :)
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe have recently just sold our current…
We have recently just sold our current property and purchased a new home through ward and partners through there scheme with Matthews Homes . We have been working with the Sales Advisor Tracey Gammon throughout our journey. The service and expertise in by Tracey has been exceptional and Tracey can not come highly recommended enough . This has truly been a five star service !!
Hi Justin,Thank you for leaving a review! It's great to hear how positive your experience of purchasing a new home with our agents has been and how exceptional you've found the service from our Sales Advisor, Tracey, to be throughout.Best wishes,Wards.
5/5
TrustpilotExcellent service from Wards Estate…
Excellent service from Wards Estate Agents! (Gillingham branch) from the beginning to the end, I would like to thank Bradley Fray,Kim Batchelor and Jenny Stubbs for their amazing service and help! Kim always made sure she kept us informed on the progress of the property purchase.I Highly recommend Wards of Kent!! Thanks to the whole team!Nana&Henry
Hello Nana,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to the team!Best wishes, Wards of Ashford Estate Agents
5/5
TrustpilotFaultless experience once again
I have dealt with Laura and her amazing team for a number of years now and can’t fault their professionalism and knowledge.Tessa has recently dealt with finding a new tenant for a rental property for me.I only had a gap of a week between tenants which was down to Tessa’s conscientious approach to finding the right tenant and ensuring that checks/inventory etc were carried out smoothly and efficiently. She was at the end of the phone from start to finish with invaluable advice.I will continue to use Wards in the future and would have no hesitation in recommending them to other landlords.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent Support
The help and support we received from Debbie Ludgate, the Sales Progressor, was outstanding. She went out of her way to make sure that our very difficult transaction kept moving forward by liaising well with all parties. Thank you Debbie we can highly recommend you
Hello Robert,Thank you for your lovely review. We're glad to hear that Debbie provided outstanding support and kept your challenging transaction on track. Your recommendation means a lot to us. Best wishes, Wards of Kent
5/5
GoogleAchieved over the asking price! Huge thank you to Brendon, Becky and indefatigable Blaine. They showed great enthusiasm and dedication in getting us a good buyer in the end. When the first transaction fell through, they were unfazed and told us they were going to sell the property at a much higher price if we were patient. We were involved in a house chain so it wasn't all that straightforward, however they were resilient and eventually sold it over the asking price. Well done guys and thank you so much.PositiveResponsiveness, Professionalism, Value
Dear Sam, Thank you for your great feedback regarding our team in Barnehurst. We invest heavily in marketing to attract as many buyers as possible to help our team (with their skill and local market knowledge) find you the very best buyer at the best price they can to suit your needs. Brendon does not give up easily and it seems his and his teams tenacity paid off in the end. Congratulations on achieving a real great price and all the best. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotBrad at Wards
Sadly I completely missed out Brad at Wards of Gillingham when I left my review which was an absolute traverstyof an oversight! Brad was superb and so helpful. He could not have done more for us and I would highly recommend him if you need an estate agent
Thank you for highlighting Brad's exceptional service at our Gillingham branch. We're thrilled to hear that he was so helpful and made a positive impact on your experience. We truly appreciate your recommendation.Best regards, Wards of Kent
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Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bexley.
