Every review we hold for the Bexley office, from every platform, shown as written. First names only.
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5/5
TrustpilotMark stepped up
Mark worked very hard in very challenging circumstances to keep a difficult chain of people actively engaged in the process. When things went wrong he was solution driven kind and thoughtful.I am grateful for his overall support.
Sally Β· 29 September 2021
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotExcellent service
Wards provided us with an excellent service from start to finish. All of the staff that we had contact with were efficient, polite and very helpful. I would definitely recommend Wards and would not hesitate to use them again in the future.
Andy Β· 10 August 2020
Agent replied Β· 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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5/5
TrustpilotWonderful helpful service.
This was my first experience of leasing a flat, so it was all new to me. From the viewing appointment all the way to the handover of the keys, the whole process was painless. This was all thanks to the wonderful Maria, she was extremely helpful every step of the way. I canβt recommend Wards services highly enough. Thank you so much for all your help Maria.
Lewis Β· 12 January 2022
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5/5
TrustpilotIt's my first time renting a house withβ¦
It's my first time renting a house with wards and the experience was exciting, amazing. The staff took her time to explain things to me.She was kind and committed.She did an amazing job. And the offers are excellent. Good π job wards, Good job:.
Stephanie Β· 10 February 2024
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5/5
TrustpilotEverything was perfectly dealt with myβ¦
Everything was perfectly dealt with my tenancy. Professional, fast and everything was so smoothThank you
Customer Β· 1 July 2022
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5/5
TrustpilotIβm happy tenant of great property
Iβm happy tenant of great property! Thanks for the great job done to Jack and Aaron who made my move in as much quicker as they can!
Elvira Β· 8 December 2022
Agent replied Β· 11 June 2024
Hello Elvira, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
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5/5
TrustpilotGreat service and very helpful andβ¦
Great service and very helpful and professional from the ladies at the rainham branch and alison and judy were so easy to talk to and really helpful throughout the whole process, thank you so much!
Connie Β· 7 December 2021
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotGreat services and kept me up to dateβ¦
Great services and kept me up to date with what was happening. Would recommend. Aaron was brilliant.
Cassam10 Β· 22 March 2022
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5/5
GoogleGreat staff who are helpful and go above and beyond their duty to ensure we were satisfied. The staff have a positive outlook and gave us a lovely welcome. The site is easy to find and has parking. Would highly recommend as the estate agent and their solicitor are excellent, professional and efficient.
The Β· 14 June 2023
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5/5
TrustpilotExcellent service highly recommend andβ¦
Excellent service highly recommend and a special thanks to Sally Bryant for all her help 1st class
David Β· 7 March 2022
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5/5
TrustpilotGreat service
I have been dealing with Nikki from wards and partners for several months. she is very polite, friendly and professional. She is a great asset to the Company.
Mr Β· 11 October 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotIam so happy that I rented from wards
Iam so happy that I rented from wards, I have had such a pleasant experience with them & my landlords are brilliant, any problems that arise gets sorted & I couldn't be more grateful, Tiarna from wards is very understanding & helpful & is very professional at her job. Would definatley recommend them to rent from.
Helen Β· 2 March 2023
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5/5
TrustpilotGreat service from Laura Fowler atβ¦
Great service from Laura Fowler at Wards explained everything done photos paperwork easy. viewings in one day and flat let all paperwork online if you have property to let give Laura a ring at wards
Mr Β· 27 October 2021
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotSally Bryant worked very hard
Sally Bryant worked very hard, she was enthusiastic and determined.We exchanged contracts today! Thank you Sally
Kim Β· 18 March 2022
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1/5
TrustpilotTotally unprofessional
Bob Β· 9 September 2025
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5/5
TrustpilotFrom the beginning to the end of theβ¦
From the beginning to the end of the sale process, we found Wards of Hythe to be efficient, trustworthy, professional and friendly. We would highly recommend them to anyone intending to sell their home.
Peamoth Β· 31 October 2021
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotGenuine people...
Under the circumstances we thought Wards done a very good job, would highly recommend to anyone ... we moved on the hottest day of the year but all went without a hitch ... thank you all so much.
MRS Β· 7 January 2021
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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1/5
TrustpilotHorrible
Horrible, horrible experience with this agency. DO NOT RENT out of them. 8 weeks and still deposit not returned, excess rent not paid back. No communication, not responding to emails. Be very careful with this agency.
Giedre Β· 19 May 2021
Agent replied Β· 11 June 2024
Dear GiedreThank you for leaving us your review and we are disappointed to learn that you are still waiting for communication in respect of your deposit and overpayment.We can assure you that our Customer and Property Care Team are in contact with the Landlord and the deposit scheme and we apologise if this information has not been communicated to you.We are continuing to liaise with both parties and hope to be in the position to update you shortly. In the meantime, should you require any further assistance, please do not hesitate to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Thank you. Kind regardsWards
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5/5
GoogleExcellent Customer Care received by Ann
Maureen Β· 16 April 2024
Agent replied Β· 13 June 2024
Hi Maureen
It's great to hear that Ann provided you with an excellent level of customer care.
Many thanks for taking the time to review us.
Wards of Kent
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5/5
TrustpilotAn absolute pleasure to deal with
An absolute pleasure to deal with. We had two agents in the beginning but Ward's were by far the most, helpful and professional. Despite a flooding half way through the sale, Geoff handled this amazingly keeping the buyer calm and everything went through without any problems. Would highly recommend and would definitely use again
Jane Β· 13 March 2023
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5/5
TrustpilotMany thanks
The team at walderslade could not be anymore helpful. They made the entire process painless. They have done well under the recent circumstances. Thankyou to everyone at walderslade, kent branch. I'm one very happy customer
Andre Β· 20 July 2021
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotGreat Customer Service
Shanur (the letting agent) was helpful throughout the whole process. As a first time renter he made the whole thing as simple and stress free as possible, answering every question I had promptly and all the information I needed.
Mitch Β· 1 July 2020
Agent replied Β· 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotGreat serviceβ¦
I have purchased a property through Wards and been regularly dealing with Grace Scott who has been superb. Have been kept fully updated throughout and nothing was too much trouble. Would happily use their services again.
Michelle Β· 31 March 2021
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotOn the road to buying our dream house
On the road to buying our dream house. Thanks to wards folkestone branch. Ann marie has been very helpful and kept us upto date with the sale of our house and the purchase of our new property. Thank you
Sophie Β· 11 June 2020
Agent replied Β· 11 June 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.