Every review we hold for the Bexley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe very recently completed on a letting…
We very recently completed on a letting (House) with Nicola. From the beginning to the completion of contract was a very pleasant and professional experience. Thank you Nicola for all your hard work and we are very pleased with our new home.
Michael · 16 April 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 4/5
TrustpilotWould recommend Ward's
Laura has been flexible, helpful and shown herself to be highly competent and knowledgeable. Would recommend. Straightforward, common sense and reasonable in her approach.
Pete · 6 July 2023
Agent replied · 11 June 2024
Hi Pete,Thank you for leaving a review! It's great to hear how helpful and flexible Laura has been throughout your process, we'll pass your kind words along.Best wishes,Wards.
★★★★★ 5/5
TrustpilotExpert team at Wards
I am so pleased we made wards our first port of call after making a decision to move house . The team we dealt with , Gemma , Paul and Basile all played their part with total efficiency, we were guided through the process from start to finish and with their expertise it was made simple for us. I would thoroughly recommend this team and this company to handle your sale and purchase
James · 7 June 2023
Agent replied · 11 June 2024
Hi James,Thank you for leaving a review! It's fantastic to hear how positive your experience of moving home with the help of our team has been and how efficient you've found them to be throughout the process.Best wishes,Wards.
★★★★★ 5/5
TrustpilotLaura has been 1st class with all…
Laura has been 1st class with all transactions, nothing is to much trouble,quick response on all queries, this is my second time dealing with Laura over the years excellent service.
Anthony · 20 December 2022
Agent replied · 11 June 2024
Hello Anthony, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAn excellent service from Wards.
We recently asked Wards to give us a valuation of our bungalow. We are not ready to sell at this time but could be sometime in the future. James Rixon came to give us a valuation on our property. He was excellent. He called us prior to the appointment to see if all was still ok with the time. He was very kind and complimentary concerning our home. He explained everything fully and clearly and answered all of our questions. He was very professional. He was not pushy but patient and considerate. We were very pleased with the service offered by Wards.
Julie · 2 October 2022
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
★★★★★ 5/5
TrustpilotTop quality service
Wards rented me a flat and they have been fantastic throughout the whole process especially Maria who went above and beyond to ger me in the flat on time. I would highly recommend them when looking to rent a property. A+++
Peter · 8 June 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
GoogleA massive thanks goes out to Anne and dawn. As a female solo buyer and seller, I'd dreaded the whole proces, however these ladies were on hand to guide me and ease my anxiety through
Out the whole process. They got my flat sold in one viewing.
Flo · 15 November 2024
Agent replied · 8 December 2024
Thank you so much for your positive review! We're delighted to hear that Anne and Dawn were able to guide you through the process and ease your anxiety. It's fantastic that they managed to sell your flat in just one viewing.
Best wishes,
Wards of Kent
★★★★★ 5/5
TrustpilotGreat service and all the team worked…
Great service and all the team worked well to help me secure my purchase - well done all & thanks Devon …
Jackie · 16 August 2023
Agent replied · 11 June 2024
Hi Jackie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how well they've worked to help you secure your purchase.Best wishes,Wards.
★★★★★ 5/5
TrustpilotJames Rixon @Wards Ramsgate
James Rixon of Wards of Ramsgate....what a very professional and personable young man. No hard sale. No gimmick talk. Very down to earth and genuine. Impressed with his good service, after showing my parents, & I 2 properties, thanks James.
Sarah · 28 July 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent service from start to finish!
I purchased my dream home through Wards Headcorn and the service has been fantastic from start to finish. Hollie, Tom and Caleb have been nothing short of brilliant, supporting and advising me throughout the process. My only regret is that I didn’t hire Ward’s solicitor partner Martin Tolkhurst as the sale would have gone through much quicker. Our sale was delayed by a few weeks due to our solicitor
Elizabeth · 8 September 2023
Agent replied · 11 June 2024
Hi Elizabeth,Thank you for leaving a review! We're delighted to hear you've purchased your dream home with our agents and how fantastic the experience has been for you. It's great to hear how Hollie, Tom and Caleb have supported you throughout.Best wishes,Wards.
★★★★★ 5/5
TrustpilotBig thank you to Matt!
Big thank you to Matt Pattenden - he was brilliant the whole way through and kept me informed every step of the way, providing sound advice and never making me feel pressured to make a decision. Made a naturally very stressful process much easier.
Haleigh · 19 July 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotThis is the 3rd property wards have…
This is the 3rd property wards have sold for me now and once again I cannot fault them Kim and Gary were brilliant very professional and kept me updated all the way thru from the marketing campaign right thru to completion of contracts Would highly recommend
Roger · 13 February 2024
★★★★★ 5/5
TrustpilotThe wonderful Wards team of Rochester
The staff at Wards on Rochester High Street are fantastic people. Debbie and Jason at the branch helped me with all the endless papers, reports and surveys that are part of the process of buying a property. They were never too busy to go through any paperwork with me. I cannot even begin to explain how patient and kind they are. Every step of the way they have been there for us, advised us and guided us. Matthew and Dawn have always been incredibly friendly and welcoming and Dawn showed me around the property the second time and even helped me 'hunt the boiler'. Debbie, the manager is one of the kindest, most lovely people I have met. No question or query from me, however silly or trivial, was too much for her to answer and deal with. I feel lucky to have found this team. In fact, I never signed up with any other agents. They will change any negative opinions you have of estate agents. I must mention Judy who, through a lot of negotiation, sorted out an earlier completion date. The Wards team at Rochester are wonderful people. I will never forget their kindness, patience and honesty. Thank you guys from the bottom of my heart.
Scooby · 31 August 2022
Agent replied · 11 June 2024
Thank you very much for your kind review. The team will be delighted with your review which I will share with them and I am glad we were able to help you find your new home.Just to let you know, we are donating £100 to Barnardos Childrens Charity for every property we value in September, so if you know of anyone thinking of selling thier home, do let us know. We can help them and support the charity too.Thanks again and I wish you every happiness in your new homeDavid HayesBranch Development Director
★★★★★ 5/5
GoogleJust brought my 1st place with wards. They were very nice, helpful and didn’t play no games. I like to say thankyou again to Nancy and Geoff for you help!
Danny · 16 June 2025
Agent replied · 16 April 2026
Hi Danny,
Thank you for your kind words! We sincerely value your feedback and are glad we could assist you in finding your first home.
Best wishes,
Wards
★★★★★ 5/5
TrustpilotJodi Wyncoll Sales Progresser
I would like commend Jodi Wyncoll. She has been amazing. We have been through an extremely stressful period throughout the last few weeks. However she has taken the reins and has found solutions to all our difficulties. She has gone over and above expectations. Jodi whilst maintaining her professionalism shows empathy and understanding. Wards are lucky to have her as an employee. Thank you Jodi
Gill · 12 July 2022
★★★★★ 1/5
GoogleDo not use this agent, will hang up the phone on your face. I called to enquire about a property and they just simply hang up when not interested extremely unprofessional and will be reported
Omar · 16 April 2025
Agent replied · 24 August 2024
Thank you for providing us with your feedback however we have no record of you being a customer of Wards.
Please contact customer.support@arunestates.co.uk to provide more information and we will be pleased to respond directly to you.
Thank you
Wards
★★★★★ 5/5
TrustpilotThis was the first time to rent…
This was the first time to rent somewhere in many years, so I entered the market with trepidation. However, it was obvious from the start of this journey that the agent, Aaron Stoner, put much care into securing a place for me and my family. There were a few little bumps along the way, but I got the impression that Aaron always gave his best.
Nick · 24 June 2022
★★★★★ 5/5
TrustpilotExcellent service by Wards
I used Wards when I needed to find somewhere to rent for myself and my son. Maria Byrne was excellent. She was so helpful and efficient. A stressful time made a little easier by the professional and friendly approach of this estate agent.
Amanda · 18 August 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotWards has given us a hassle free…
Wards has given us a hassle free service very good informed information, & has guided us through our sale to completion our contact Kim Batchelor of wards rainham was fantastic so helpful in getting us ready for exchange & completion, thanks to all wards staff who were involved in our sale Valerie S
Valerie · 20 July 2024
Agent replied · 24 August 2024
Hello Valerie,Thank you for your kind review - we will pass this on to Kim and the team!Best wishes, Wards
★★★★★ 5/5
TrustpilotMarc was exceptional
Marc was exceptional. The whole check out process was smooth and very easy. Marc was very kind, helpful and always on hand.
Howard · 14 July 2023
Agent replied · 11 June 2024
Hi Howard,Thank you for leaving a review! It's great to hear how positive your experience with Marc has been.Best wishes,Wards.
★★★★★ 5/5
TrustpilotExcellent service
Maria at Wards in Ramsgate found our tenants on the first day she started marketing our property. Everything was done professionally and efficiently. Maria was very prompt with sending emails and communication over the phone was polite and professional. Would highly recommend.
Niall · 16 November 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotBrilliant from start to finish
I have been dealing with Tony Degiorgio for several years and all i can say is that he has been absolute brilliant from start to finish. Tony is a real credit to the company. I would highly recommend Tony & Wards. Great business.
Simon · 5 August 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotJess was extremely helpful and…
Jess was extremely helpful and efficient in getting us a viewing at the outset. Nathan was our main point of contact after. The service he provided was second to none . You can count on the Manager of the team too.
Barbara · 2 February 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGood Experience
We were very pleased with the level of service we got buying through Wards. Adam was especially helpful and made the process less stressful. He is always professional, personable and patient and was always happy to help, no matter how small or silly the question!
Mr · 13 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.