Trusted Agent profile · Bexley

Robinson Jackson Welling reviews in Bexley

4.0

★★★★★ Great

446 reviews across 2 platforms

146 Welling High Street, Welling, DA16 1TJ, Bexley, DA16 1TJ

Robinson Jackson's office in Bexley, at 146 Welling High Street, is rated 4.0 out of 5 across 446 reviews on two platforms, including 223 Google reviews rated 4.8.

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4.8 / 5

223

Reviews on Google

This office

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223

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bexley office, from every platform, shown as written. First names only.

5/5

Google

I viewed the property along with my sister last saturday in welling, I would like to express huge thank you to Ella Middleton for showing us around ! She truly went above and beyond to make sure we saw everything the home had to offer. Her friendly approach and honest advice made a huge difference in our search. If you’re looking for an estate agent who actually listens, Ella is the one to go to and she works in Robinson and Jackson ( Welling branch) 😊 Sashi Gurung

Dilasha · 2 April 2026

Agent replied · 16 April 2026

Thank you for your kind review. We’re delighted to hear that Ella provided such a positive experience. Your feedback is greatly appreciated, and we wish you every success with your property search

5/5

Google

The team recently sold two properties for me. Everyone was friendly, helpful, professional and a great support throughout the whole process. I sold and bought properties and everything was completed within 3 months, thank you to Harrison and everyone who supported us, I would definitely recommend them highly.

Toni · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that Harrison and the team were able to support you throughout the buying and selling process and that everything went smoothly. Your recommendation means a lot to us!

5/5

Google

Robinson Jackson Welling went over and above to get our house on the market and sold as quickly as possible to ensure we could secure a property we were interested in. The property was on the market Wednesday, had block viewings Saturday and secured an offer by Monday. We’ve just agreed our completion date for 11 weeks after first listing. Amazing work. I would highly recommend Jack and the team at Welling.

Grace · 15 April 2026

5/5

Trustpilot

Best estate agents in this area!

We were selling our family home which my Mum and Dad bought in 1962. It was a very emotional time, but the team at Welling branch helped and supported us every step of the way. Very professional and informative with their communications. Sale was quick and went very smoothly. Would highly recommend them without hesitation! Fabulous team and great at their jobs.

Patricia · 4 June 2026

5/5

Trustpilot

Libby was our agent

Libby was our agent, she is very professional and helpful in gaining a place to rent. The property was in great condition and clearly carefully selected by the company. She was quick to reply and was very helpful over the phone.

Callum · 2 September 2026

5/5

Google

We had a lovely experience at a house viewing with Sue earlier today. Sue was very friendly and informative, answering any questions we had on the property.

Ellie · 2 April 2026

Agent replied · 16 April 2026

Thank you for your lovely comments. We’re so pleased you enjoyed your viewing with Sue and found her helpful and informative. We look forward to helping you further with your property search.

5/5

Trustpilot

Calm and steady guidance - made a world of difference.

I wanted to send a note to express my sincere gratitude for their hard work and expertise in helping me purchase my new home. I know how complex the process can be, but they truly made it feel seamless and stress-free. I especially appreciate Terri from the progressions team with how she kept me informed every step of the way. Her quick responses to all my questions, and her unwavering professionalism, and calm and steady guidance made a world of difference. Thanks to Terri, Patricia and the team, I'm now settling into my new home and couldn't be happier. I'll be recommending them to anyone I know who is looking to buy or sell a property.

Charlotte · 26 September 2025

1/5

Trustpilot

Disappointing experience with RMJ

Disappointing experience with RMJ. They introduced buyers, but I felt I had to drive negotiations and challenge their advice to achieve the price I wanted. My complaint was met with a response I found dismissive. For £5,100, I expected better advice and support. I wouldn’t use them again. I’m also unable to leave a google review as it’s being reported by the agency. Their google reviews are heavily sanitised and they’re abusing the system to skew their rating. Incredibly poor.

Emma · 5 October 2026

5/5

Trustpilot

Excellent estate agents

We recently bought a house through the Belvedere branch of Robinson Jackson. The sales team were very accommodating, showing and reshowing the house to us and their sales negotiators, especially Charlie Greenway, were excellent at promptly answering all our questions (even the possibility daft ones). It was a smoth transaction and tgey even negotiated to move up the move-in date by a few weekd. Overall, I would highly recommend Robinson Jackson as estate agents.

Paul · 12 November 2025

5/5

Google

I had an excellent experience with Robinson Jackson, particularly Samantha and the Welling team. The whole process from offer to exchange was handled professionally, with clear …

Gökhan · 19 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to share your experience. We’re thrilled that our team provided clear communication, timely updates, and professional support throughout your journey. It’s wonderful to hear you felt well supported as a first-time buyer.

5/5

Google

Ella Middlewood was friendly, professional, and easy to talk to. She made the viewing straightforward and answered all my questions clearly. Really positive experience, would recommend!

Anish · 26 March 2026

Agent replied · 16 April 2026

We truly appreciate your kind review! It’s great to hear that Ella was able to answer all your questions and make the process easy and enjoyable. Thank you for your recommendation, it means a lot to us!

5/5

Trustpilot

Robinson Jackson Ebbsfleet helped us…

Robinson Jackson Ebbsfleet helped us through our house sale and onward purchase and we had a great experience. There were a lot of complications but Kerstie, Carol, and the whole team worked really hard to keep us moving forward and we felt like we were in very good hands. We'd happily recommend them to anyone looking to move house.

Lee · 11 March 2026

5/5

Google

Sue has been a wonderful agent showing us homes in the Welling area. She’s kind and helpful always making us feel welcome!

Aditya · 26 March 2026

Agent replied · 16 April 2026

Thank you for your positive feedback. We're pleased to hear that Sue has provided a helpful and welcoming service while assisting you with your property search in Welling.

1/5

Trustpilot

Email Spam

Booked a viewing with them via Rightmove which I later cancelled, but then they start spamming me with email marketing. Seems like they use a different employees email each time to get around the fact I have tried to both unsubscribe and block their email addresses multiple times but these emails still make it into my main inbox. Would advise against giving your contact details if you don’t want to be bombarded with emails.

Tessa · 8 October 2026

5/5

Google

I went for a home viewing this Saturday with my sister, and from robinson jackson welling, Ella middlewood was the one who assisted us. She was incredibly helpful and provided detailed information about the property, making sure we understood everything clearly. She was friendly, patient, and made the whole experience feel comfortable and enjoyable. It was a pleasure meeting her, and we had a really positive experience overall.

Krishma · 2 April 2026

Agent replied · 16 April 2026

Thank you for taking the time to share your experience. We’re so pleased to hear that Ella made your viewing both enjoyable and informative

5/5

Trustpilot

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Chris throughout my home-buying journey. From the very beginning, communication has been excellent, always prompt, clear, and informative. He’s been incredibly helpful at every stage, patiently guiding me through the process, answering all my questions, and making sure I felt supported the whole way. It’s rare to find someone so responsive and genuinely invested in helping you make such an important decision. I highly recommend Chris and the team at Robinson Jackson to anyone looking to purchase a home!

Zohal · 14 July 2025

5/5

Google

Sue has been an excellent agent she has shown us beautiful homes and is so talkative and caring!!

Aden · 2 April 2026

Agent replied · 16 April 2026

Thank you for your lovely review. We’re so pleased to hear that Sue has been so helpful, friendly, and attentive throughout your viewings. It’s great to know you’ve enjoyed seeing some beautiful homes with us.

5/5

Trustpilot

Kay at RMJ was amazing!!

We recently bought our new home through Robinson Michael Jackson and was extremely lucky to have Kay dealing with our case. It was a more complex transaction than normal and came with more than its fair share of challenges, but Kay was nothing short of amazing throughout the entire process. She worked tirelessly to keep things moving forward, constantly going above and beyond to resolve issues and keep us informed. Her communication was clear and consistent, and her determination to get things completed was genuinely fantastic.

Dave · 13 June 2025

5/5

Trustpilot

RMJ were excellent with my recent house…

RMJ Sittingbourne were excellent with my recent house sale. Josie and Lacey went above and beyond for every viewing! I was always made to feel important when I called and never like it was an issue. Highly recommend! Zara

Zara · 9 June 2026

5/5

Google

Provided all the details and very patient and answered all the questions- very nice! Thanks Sue!

Meenakshi · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to share your experience. It’s wonderful to know that Ella was thorough and patient throughout. She’ll be delighted to read your comments!

2/5

Trustpilot

I used this agency to sell my property

I used this agency to sell my property, and unfortunately my experience was disappointing. I felt I was persuaded to reduce the asking price without sufficient justification, which ultimately did not work in my best interest. Communication throughout the process was generally good, but good communication alone is not enough. I was under the impression that the buyer had the financial means to complete the purchase, only to later discover that they first needed to sell their own property because they did not have the funds for the deposit. This was not made clear to me from the beginning. The fees are high, as expected from a typical high street estate agency, but in my opinion the level of service does not justify the cost. The transaction was also unnecessarily delayed, resulting in a loss of both time and money. That said, there are members of the team who are professional and genuinely helpful, and I appreciate their efforts. Despite the delays and the challenges throughout the process, the sale was eventually completed. Would I use this agency again? Probably not.

Miroslav · 2 July 2026

5/5

Trustpilot

Robinson Jackson in Strood selling a property

We used Robinson Jackson in Strood to sell our property they were excellent from start to finish very professional many thanks Simon & Julie

Simon · 12 August 2026

5/5

Google

Sue was very professional and lovely showing me around a property

Xiangfa · 26 March 2026

Agent replied · 16 April 2026

Thank you for your positive review. We're pleased to hear that Sue delivered a professional and welcoming experience during your property viewing. We appreciate your feedback

5/5

Google

We have sold many properties over the year the years and have to say Robinson Jackson are the stand out agent for us. Always on hand whenever we needed them, showed us multiple properties they had sold similar to ours and had multiple viewings and offers. My house sold for over asking price and went through quickly and smoothly.

Jpproperty · 26 March 2026

Agent replied · 16 April 2026

Thank you so much! We're thrilled to hear that you had such a positive experience with us. Achieving over the asking price and ensuring a smooth process is always our goal, so it’s great to know we delivered for you. Your recommendation means a lot to the whole team at Robinson Jackson!

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