Trusted Agent profile · Bexley
★★★★★
100 reviews across 1 platform
276 Broadway, Bexleyheath, DA6 8BE, DA6 8BE
Coopers Lettings and Management's office in Bexley, at 276 Broadway, is rated 4.7 out of 5 across 100 reviews on 1 platform, including 100 Google reviews rated 4.7.
Every review we hold for the Bexley office, from every platform, shown as written. First names only.
5/5
GoogleWe have been with Coopers & Lettings for the past two and half years and i can tell you that they are the most helpful letting management company i came across. Especially Mr Simon is always understanding and resolves smallest of the issues in a professional and swift manner. Simply they made our life easy. I highly recommend them and take this opportunity to thank Simon and his team.
5/5
GoogleIt was a pleasure dealing with Cooper Lettings; Simon and Bridie were an absolute delight, helping and guiding towards all aspects of the entire process of selecting and going ahead with the deal on step by step basis. They were extremely considerate and patient, and gave priority to our interest and what was best for us. I would highly recommend Cooper Lettings for ease and satisfaction.
5/5
GoogleMy experience has been extra special with Simon and Coopers. Not only has he been available to help with requests both large and small, he has also been personable and friendly at all times. The rental process was quick and efficient and I have enjoyed the benefits of having such a quick responding, reliable and helpful agent managing the property. Thanks Simon and your team.
5/5
GoogleAmazing experience! Really smooth and easy landlord. Always at the end of the phone.
4/5
GoogleVery good service. Simon has been very helpful, quick and friendly. We have been able to find a new flat with them and very satisfied. Sometimes a bit slow in the reply, but overall a very good experience and satisfied with Coopers Letting. We definitely recommend them and will use them again in the future if needed.
5/5
GoogleCoopers Lettings has been amazing in helping us with our flat this year. From taking care of maintenance to helping us with our house search , they are truly more than simply efficient! Thank you to Simon for being there for us with everything! 100% would recommend Coopers Lettings to anyone!
5/5
GoogleMy wife and I rented one of their properties In Woolwich Arsenal for a year. Excellent service - right from the initial viewing all the way to the end of tenancy . Simon and his team are very professional and helpful. I would highly recommend Coopers Lettings to anyone.
1/5
GoogleThey are a fraud, beware! Someone called Simon Courtney took my holding deposit and blocked my phone on the day of agreed checkin preventing me to check in at all! Had to file a police complaint!
5/5
GoogleSimon and the team have let our flat several times over the years with good quality tenants. Friendly helpful service, at a very reasonable prices, and have always been ready to help when in a tight spot. Couldn't really ask for more. Recommended.
5/5
GoogleI would highly recommend Coopers Lettings to anyone looking for accommodation. There were never any problems during the stay at the property, check in and check out were quick and easy, Simon was very helpful and the landlord was brilliant! 5 stars of out 5!
5/5
GoogleI’m currently renting a flat through Simon and his team gave an outstanding level of service through out the process I was very impressed with the level of professionalism at all time. I really happy to extended my contact for another year!
5/5
GoogleSimon and his team are really helpful and accommodating - both with offering advice and arranging electrians, plumbers, decorators etc - and have always found great tenants for us within the timeframe we have requested. A great service.
5/5
GoogleCooper Lettings helped us a lot especially Simon is very friendly and profesional.I will recommend them to everyone who's looking for a house to rent.They are very fast and very helpful.
5/5
GoogleBridie and the rest of the Coopers Lettings team have been outstanding. The move to London was incredibly stress-free and they have been very friendly, helpful and professional throughout my lease tenure.
5/5
GoogleWe have just completed the sale of our property and the service from Coopers lettings and Simon in particular has been nothing short of fantastic. The firm has a very proactive/innovative marketing approach and we were kept informed of progress and viewings in real time without having to chase for updates. The price we achieved for our property was the highest in the development and we would be very happy to recommend Coopers Lettings to anyone contemplating the sale of their property. Nick Wilson
1/5
GoogleUnprofessional, rude, patronising liars! Never use these estate agents! We went for a viewing where the agents broke the legal contract and entered the house without 24 hours warning whilst the current tenants were out. They put the house on the market without telling the current tenants even though they were already in the process of staying another year. They then took our deposit (without us knowing about the current tenants) and decided to raise the rent by £200 per month. Suspiciously, exactly the same thing happened to the tenants before us. I've reported them to the Property Ombudsman, Trading standards and Bexley council. Not impressed with this illegal and immoral behaviour from people who claim to be professionals. EDIT: Ive been asked by coopers to edit this review into an 'accurate account of their service' in exchange for my money back (which wasn't ever legally theirs). But seeing as they have returned my money, I removed the term 'thieving' from this review - everything else is accurate and not a lie.
5/5
GoogleI bought my London flat through Cooper's Lettings Agency last year and right from the start I have found Simon and all at the agency most helpful, not only during the time of purchase, but also since then, as they are managing the tenancy too. In August this year, my tenants left and Simon & his team took care of all the necessary refurbishment including repairs for a leaking stack pipe, repainting, carpet change and replacing certain furniture items before finding new tenants within a month. I was regularly consulted about choice of colours & informed on how the work was advancing and given full information about the new tenants. All this for a very reasonable price indeed. And it's so pleasant to be recognised immediately on the phone too. I have complete confidence in the team and would choose them every time to care for my property. Anne Williams Bonnet
5/5
GoogleI cannot praise Coopers Letting highly enough. They have let and managed our flat for the last 3 years. The service they deliver is very professional and queries are dealt with in a friendly and efficient manner. Our main contact is Simon who is very knowledgeable about the local market and who is a pleasure to talk to, I have received equally good service from other members of staff. Thank you for all the help and advice you have given us!
1/5
GoogleI would not recommend this company at all. We were never able to get hold of them when we rented a property in New Cross, especially when something needed fixing in the house.When we moved out they took a huge amount off our deposit including costs for new keys, cleaning, fridge door hinges, and a broken intercom. All of which didn't need to be fixed. They also didn't put our deposit in a safe holding account which you have to do by law. Avoid these crooks.
5/5
GoogleCoopers Lettings and in particular Simon Courtney have been extremely helpful in my search for a new place to live. Informative, efficient and friendly! Would recommend to anyone!
5/5
GoogleOverall this is a top agency, great people including great experience with landlords. Simon is great, good communication and very helpful. I would highly recommend.
5/5
GoogleI would highly recommend Coopers Lettings as I was very happy with the service. Simon and the team have been really helpful to my flatmates and I.
5/5
GoogleWe have used coopers lettings for a number of years now to let our london flat, after having a nightmare with some of the other big name agents who always brought us terrible tenants and a low weekly rate. Coopers lettings have ALWAYS found us top notch tenants very quickly, at a fabulous monthly let, and we can't recommend them any more highly. their fees are fery very reasonable too!
5/5
GoogleThe Most helpful real estate agents we have encountered till date, Simon is very Professional, Considerate, Friendly,Helpful,reliable and very soft-spoken.
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