1/5
The worst letting agency
This is the worst letting agency I have ever dealt with, including student agencies during my time at university.
Trusted Agent profile
★★★★★
69 reviews across 3 platforms
7 Bourne Road, Bexley DA5 1LW
Anthony Martin Estate Agents's Bexley office at 7 Bourne Road is rated 3.9 out of 5 across 69 reviews on three platforms, including 49 Google reviews rated 4.1. The 10 Facebook and 10 Trustpilot counts are for the whole business. Checked 9 October 2026.
49
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
10
Reviews on Trustpilot
Business-wide
Every review we hold for the Bexley office, from every platform, shown as written. First names only.
1/5
The worst letting agency
This is the worst letting agency I have ever dealt with, including student agencies during my time at university.
1/5
Anthony Martin is one of the worst agencies ever. They’ve treated a family member of mine with such disrespect. He had an issue with the flat he was renting..it’s been a year and the problem is still not fixed and Anthony Martin refuses to take responsibility or resolve the issue! A year......what kind of service is this that goes against every tenant right? Absolutely disgraceful!!
Shocking
5/5
My wife and I bought Michael’s house (the one who left the previous review), and I have to say Paul Fryer has been very helpful throughout the rather stressful process due to our inexperience, giving right advices at the right time. I would recommend these guys and will use them again in the future.
5/5
Go above and beyond
I sold through another agent (and really wish I hadn’t!) I purchased through Anthony Martin and my experience could not have been more different.
5/5
Lee Ingram at Anthony Martin Bexley branch sold our house and we would highly recommend him to anyone looking to buy or sell. He has a way of making the experience seem so smooth & calm, all in a really personable & friendly way. The …
Thank you for taking the time to leave us this review Ben. We are pleased to hear that you had such a positive experience selling your home with Anthony Martin Estate Agents.
5/5
Anthony Martin were professional and answered any questions we had really quickly. Lee and Carl dealt with the sale of our house and we cannot fault anything from viewings to sale going through. They kept us informed until our sale went through. Thank you.
Thank you for this 5-star review Sheila!
5/5
I rented my property through Anthony Martin Estate Agents this year and I genuinely couldn't have asked for a better service! Professional staff with regular communication and it made for a really straightforward process - I couldn't recommend them to anyone looking to rent or purchase a property enough!
Hi, Hollie! Thank you so much for sharing your experience with us.
5/5
Lee and Karl worked relentlessly to ensure the successful completion of my recent house purchase/sale. They were incredibly supportive throughout the whole process and their experience and knowledge were invaluable. They went above and beyond for me and I thoroughly recommend them.
Hi Maria. Thank you for sharing you experience with us. We wish you all the best in your new home.
5/5
Charlie from Anthony Martin made our move completely stress free and easy. The company are so helpful and friendly, listened to exactly what we wanted and made it work for us. Thank you!
Thank you for your review Emily, we are pleased you were happy with the service you received
4/5
Had a wonderful experience with Anthony Martin from Bexley. Very friendly estate agent, wasn't pushy - which is preferred in my opinion and I received the cutest welcome package from them upon collecting the keys. I'm now looking to sell my property and will be keen to use them. Dropping one star because they never came to collect their Sold board which is still sitting in my back garden. I'll add the star when this is removed! :p
1/5
Constant disappointment... My partner and I were 1st time buyers, and were thrilled when our offer on a property was accepted in February 2018. We had every hope of completion by mid-June ready for our move to the area from the Midlands, and were made to believe this was a realistic target. As this date approached, we became concerned that little progress was being made despite regular enquiries on our part. We were constantly told 'you're looking to exchange within the next couple of weeks', however this never came. My work contract began on the 25th June, leading to a 6 week stay in a hotel, plus boarding for my dog and cat in kennels, until we finally completed on the 2nd August. Definitely not the start to my career I had planned! Daily phone calls delivered more false promises, only to find out in mid July that the top of the chain had no intention of moving until August and that this had been known all along. We came very close to abandoning the purchase, and I regret not doing this months previously. Nearly all of our savings went on hotel fees leaving little left over for anything else. The only positive we can take away from this experience is when buying/selling in the future, we have a list of estate agents we know to avoid.
5/5
Great service and quick response. Very helpful team. Thank you so much!!!
Thank you for leaving your review, we really appreciate it!
5/5
Sold our house through Bexley branch of Anthony Martin. We certainly recommend this estate agency; in particular for the support we received from Lee (Bexley branch manager) who proved pivotal in the sale of our house. He is very personable …
Hi Simon. Thank you for leaving us this 5-star review. We are pleased to hear that you had a great experience of selling your home with Anthony Martin Estate Agents.
1/5
This estate agency are literally a…
This estate agency are literally a complete waste of time. Pushed from pillar to post and never returning any of my calls. They don't even bother to turn up to viewings when previously booked and I had to conduct them myself. Stay way clear of these cowboys. They just don't seem to know what they are doing
5/5
Recently purchase a flat in Bexley Village. The whole process went smoothly despite how busy Estate Agents and Solicitors have been with a rush to buy or sell due to current stamp duty relief. …
Thank you, Sandeep. We are pleased to hear that you had a great experience of buying a property in Bexley Village with Anthony Martin Estate Agents.
5/5
Good service and Charlie was always on phone, day or night to answer any queries or discuss the progress.PositiveResponsiveness, Value
1/5
Last Saturday marked a year when I first got in touch with my lettings agency to complain about a ceiling leak. A full year has passed and the hole in the ceiling just got bigger ... I’ve rented in Portugal, Spain, Angola and Brazil and never in my life I’ve been treated like this. Thanks @anthonymartinestateagents A complete nightmare this agency! #anthonymartin #rent #lettings #propertymanagement #propertyportefolio
5/5
I have just recently bought a house through bexley branch Anthony Martin. I dealt with branch manager lee ingram. …
Hi Tom. Thank you so much for sharing your experience with us. This is very much appreciated.
5/5
First class customer service delivery very good communication .i would reccomend them
Thank you Ian for your 5-star rating!
5/5
Brilliant, takes all the hassle out of being a landlord. Many Thanks
Thank you for this positive review Danny!
1/5
Called 4 times the branch, no answer. Left 2 voice messages, no call back. 1 week later I see the property I was interested in, sold. It seems absurd I have to chase you for something that should be in your interes
5/5
I want to thank all the team at Anthony Martin for helping me to sell my house in 3 weeks and for making the process so stress free!
5/5
Anthony Martin have gone above and…
Anthony Martin have gone above and beyond in helping my mum sell
5/5
Thank you for all your help, in finding my new place! They will do the best to help you! Really professional and a great team! THANK YOU!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Anthony Martin Estate Agents's Bexley office has 69 reviews across three platforms: 49 on Google, 10 on Facebook (across the whole business), 10 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Anthony Martin Estate Agents is rated 3.9 out of 5 across all 69 reviews, and 4.1 out of 5 on Google from 49 reviews, checked 9 October 2026.
Anthony Martin Estate Agents, 7 Bourne Road, Bexley DA5 1LW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.