Trusted Agent profile · Bexhill On Sea
★★★★★
881 reviews across 2 platforms
1 Church Street, Bexhill On Sea, TN40 2HE
Part of Just Lettings - Gainsborough, see every office.
Just's office in Bexhill On Sea, at 1 Church Street, is rated 4.9 out of 5 across 881 reviews on two platforms, including 27 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Just Property hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bexhill On Sea.
Every review we hold for the Bexhill On Sea office, from every platform, shown as written. First names only.
5/5
TrustpilotIssey Siggs never gave up
Issey Siggs never gave up! She managed our sale during a difficult time in the housing market and made a chain of 6 work by her sheer skill, dogged persistence and positivity. You need Issey Siggs on your side if you’re selling your house! Thank you so much Issey.
1/5
TrustpilotUTTER DISAPPOINTMENT
Having had reasonably satisfactory and courteous dealings with Just Property in the past, namely with Ben Davey and I seem to recall Amy, how overwhelmingly disappointed was I last week.Understandably from past experience, my first port of call was to them, with a view to valuing/selling a property and arranging a viewing of a property I was considering buying. What a truly disappointing, very upsetting and bruising experience it turned out to be. I first requested a viewing of what I understand is an “EMPTY” property. Right off the bat, I was told in a most unpleasant domineering manner that I would HAVE to wear a mask and I’m not allowed to touch ANYTHING. I am neither, two years old nor am I likely to run amok on a property viewing at my considerable age. I tried without success, to explain that whilst I fully understand the need for caution and for precautions, due to a serious health condition I am unable to comply with wearing a mask over both my nose and my mouth at the same time but that I could try to wear one just over my mouth. She was not interested in listening to meHer reply was, well why can’t you wear a mask if I may ask, in a very sarcastic tone, very clearly in total disbelief that anyone could possibly be unable to wear a mask. I repeated that due to a serious health condition, a mask could very easily cause me serious breathing difficulties and the need for emergency medical care, so it was just too big a risk for me to take. Because of these difficulties, should I wish to travel by bus I am not forced to wear a mask, so I cannot understand why for an empty property viewing she was trying to force me to wear one. She was clearly not interested in listening to anything I had to say and began lecturing me about Covid 19 and of the consequences of not wearing a mask and so on and so on. I believe like most of us, I have a very clear idea of what this Virus involves and what the dangers associated with it are. I certainly do not need a lecture from her or anyone else on it. Indeed I have several friends who have contracted it; fortunately they’ve since recovered despite it having been a long road for them. I pointed out that wearing a mask for viewings is a guideline NOT a law. Ignored again.I then asked about a valuation of my property, the reply was, I’d be OBLIGED to leave my home to allow them to do the valuation in my absence but apparently would not have to wear a mask. I tried in vain to explain that apart from an occasional walk along the seafront alone, I’d been in complete isolation for almost four months now. So I find this quite ridiculous, since there is easily enough space for at least 2 meter social distancing in my property and having been in isolation for so long, they are probably more of a risk to me than I am to them or anyone else right now. She was still not listening or even interested, at which point I’d had enough and ended the call.I fully understand the need for precautions at this time but there are ways of dealing with things in a professional, tactful and helpful, understanding manner. This bore no resemblance to anything remotely related to that.It’s sad to see what was once a good company, employing somebody with zero tact, empathy, people skills or understanding and completely void of essential listening skills. All vital when dealing with the public, most especially in a sales environment and particularly when some members of their team, possibly more suited to the job are still furloughed…
Dear Maureen, thank you for your review, and we are of course disappointed to receive a review when all we are trying to do is point out the health safety guidelines we are trying to adhere to, in regard to Covid 19. Not only do we have to meet government guidelines, but also our company policies which we have set out for our clients, and also our staff. It would appear that you are at a high risk with your underlying health issues you’ve mentioned, and therefore if you can’t wear PPE, especially with new cases being reported and an increase of cases being reported in our area, it may be prudent for you to take extra precautions. However, as stated previously, we cannot put ourselves or our clients at risk, and indeed you as well. If you were to catch the disease from one of our staff or clients, or vice versa, we would not want to be blamed for that person falling ill. This is an unprecedented time and I hope you can respect our stance on this.
5/5
TrustpilotBen Excelled agency: Team and his team are absolutely…
Ben and his team are absolutely amazing. Our Solicitor told me he could not have worked so fast without the assistance he received from Ben. We highly recommend using. You won’t find better. Thanks Ben and Team.
5/5
TrustpilotAlways a great estate agent
Always a great estate agent. Got an offer on my house in literally days. Great communication throughout and work their backsides off to make up for, if we're being polite, lacklustre solicitors. Siobhan is amazing, such a kind and supportive person who will be sorting out your issues in minutes.
5/5
TrustpilotA great team effort in a difficult time.
In a difficult period Just Property organised many viewings and achieved multiple offers . They confirmed our thoughts in choosing who to go with and helped us push the deal along with Liam keeping us informed all the way .Well done to everyone in the team from pricing, viewing, administration and completion. It was not a smooth ride, in difficult circumstances with Covid, tax reductions and capacity restrictions throughout the system.But a great result was achieved.
Thank you for sharing the experience you had with JP!!
5/5
TrustpilotThank you
Kyle has been transparent and kind in his manner during this leanthy chain sale. I have been reasaured by his updates during the process. I thanked him today for his sterling efforts getting the chain through to completion. Top chap
5/5
TrustpilotHighly recommended
Having just completed a purchase with Just Property I want to recommend them highly. Issey and Colin and their fabulous team kept me apprised of the progress of my purchase, helped me when there were any questions and gave me good advice willingly. I know that when I decide to upsize to a new property they will be my first port of call. Thank you for your support and excellent customer service.
5/5
TrustpilotA friendly, helpful and personalised experience.
Having just bought and sold with Just Property I have to say they made the whole process a pleasure.
5/5
TrustpilotA fantastic agency that keep you…
A fantastic agency that keep you informed all the way along the selling and buying route. I have bought and sold with Just Property and found them to be fantastic and I wouldn't sell with anyone else in the local area. Excellent communication and politeness from all the staff and they all get to know you which gives any transaction a personal touch that makes you feel very secure. I would not hesitate to recommend them.
Hello Mary, thank you for your kind words it was our pleasure. Kind regards, Just Property.
5/5
TrustpilotFantastic team.
The sale of our house was a challenge. Colin and his team were brilliant they 'held our hand' throughout the process and went above and beyond with their help and making phone calls and chasing people. We cannot thank them enough for what they did for us. Would recommend them to everyone. Thank you all so much.
5/5
TrustpilotGreat service
Just purchased my first home through Just Property and it couldn't have been easier. Kyle was very reassuring, responsive and proactive and made sure everything moved quickly and smoothly. I would definitely recommend.
5/5
TrustpilotOutstanding!
Kyle has been very efficient and gone above and beyond throughout!Staying in regular contact with updates, ensuring the process ran smoothly and keeping me updated at all times. He has been easy to contact or got back to me as soon as when needed.I would highly recommend Kyle/Just!
5/5
TrustpilotFantastic customer service
Fantastic customer service. Big thank you to Ben who responded very efficiently through email or call, and basically listened to my ranting through a very stressful time. Great team.
Thank you Anna :)
5/5
TrustpilotI found using Just Property reliable…
I found using Just Property reliable and a trustworthy agent as I needed their expertise of the area as I am living in London, when there were problems they dealt with them professionally and resolved any issues which I really appreciated considering the distance I lived from the property. They went that extra step to ensure any future buyers were fully aware of any issues and resolved them efficiently and most importantly kept me in the loop at all times making it easier to make that final decision.
Appreciate the review Ken :)
5/5
TrustpilotWe have just sold with Just Property…
We have just sold with Just Property Bexhill and can't fault how hard working, friendly and professional they were, always keeping us updated ,we would definitely use them again.
5/5
TrustpilotThank you Just!!
From the start, the whole buying process with Just Property has been a pleasure. All the team has been highly professional but at the same time always personal, warm and welcoming. They supported us and kept us informed throughout. The office itself gives out a warm and positive feel, and the team clearly enjoy the satisfaction of clients moving into their new home.
5/5
TrustpilotWe recently sold through Just Property
We recently sold through Just Property, a complicated sale involving a share of freehold, also a lease extension. The team at Just Property were extremely efficient from start to finish, with great communication and tenacity to keep everything moving on our purchaser's side. We thoroughly recommend Just Property and will not hesitate to use them again.
5/5
TrustpilotWonderful!
I was fortunate enough to buy my house through Just Property who were brilliant then, and when it came to selling it later on down the line there was no question of using them again. Jim Philcox, in particular, was a true professional who was always at the end of the telephone to answer any queries or concerns. The company as a whole were always warm, friendly and reassuring. I would use them again in a heartbeat and would highly recommend their service to others.
Thank you for your kind words about Jim.
4/5
TrustpilotSold our house through just Property
Sold our house through just Property, very helpful and professional. Paul & Ben were great and Charles really took hold of the property and in my opinion, got it sold for us. Overall good.
Thanks Chloe :)
5/5
TrustpilotWhen buying or selling a property its…
When buying or selling a property its really important to chose the right estate agents. We definitely did, JUST PROPERTY were absolutely fantastic all the way through. In a very challenging environment JUST PROPERTY stepped up and gave not just a 100% but probably 200%. We know for a fact that without JUST PROPERTY we would not be where we are today, and thats in our new home!, so a big thank you to them. If you live in East Sussex are and you are looking for an estate agent that gives a very personal professional service, then there is only one agent to use, JUST PROPERTY.
We really appreciate the review, thank you so much
5/5
TrustpilotA fabulous team who work for you and with you.
The team at Just Property couldn't do enough to help us find our new home. They took the time to show us property that they thought fitted our wants and needs rather than any old thing. They are with you 100% of the way. Nothing was too much trouble. Even when there were a few glitches with the chain and dates etc. They were on the phone and updating and chasing. Anyone looking to sell or buy, wouldn't go anywhere else.
Thank you Elaine
5/5
TrustpilotThey set the standard.
In these days of ever-diminishing standards, particularly in respect to property-linked businesses, what a joy to deal with Just Property at their recently-opened offices in Bexhill Old Town. Jim, Colin and Jo are truly amazing people but, moreover, genuine in their desire to give the best service possible. Jo carried out the Valuation on our property and her pre-visit preparation, along with the manner of her subsequent appraisal, exhibited a professionalism rarely witnessed within the industry. Truly remarkable.Martin & Adele.
Thank you for your kind words about our company, we really appreciate it!
5/5
TrustpilotAgents for our purchase
Just Property were the agents for our seller and were so helpful at communicating with us regarding the sale and helping to push things along when our buyer's solicitor was being slow. We dealt with Tom who was professional, efficient and friendly. We wouldn't hesitate to recommend them.
5/5
TrustpilotExcellent support to us as buyers
Excellent support to us as buyers. Worked hard to find suitable properties for us, they know their market really well. Once the sale was agreed they continued to support both us and our vendor through some potentially tricky negotiations. The great service continued throughout exchange of contract (with hoorays from them all on the phone) and they shared our delight on completion day too, welcoming us to our new house with a box of essentials and something to toast the purchase. Would highly recommend them all.
We really appreciate you taking the time to share you experience with dealing with JP!!
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Tell us what you need and we'll put you in touch. Just Property hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bexhill On Sea.
