Trusted Agent profile · Bexhill-on-Sea

Greystones Estate Agents Bexhill-on-Sea reviews

4.9

★★★★★ Excellent

168 reviews across 2 platforms

11 Western Road, Bexhill On Sea, Bexhill-on-Sea, TN40 1DU

Greystones Estate Agents's office in Bexhill-on-Sea, at 11 Western Road, is rated 4.9 out of 5 across 168 reviews on two platforms, including 164 Google reviews rated 4.9.

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4.9 / 5

164

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bexhill-on-Sea office, from every platform, shown as written. First names only.

1/5

Google

Had an awful experience with Greystones. Kevin Booth, managing director was the person me and my partner was dealing with and he was extremely unprofessional. We found a house we loved, viewed a few times and put in an offer that was accepted. During that process Kevin was already being unprofessional by not responding to my partner, not taking care when sending emails negotiating prices and sending over wrong figures. Around a week after our offer was accepted, we hadn’t heard anything from Kevin yet so I emailed him to then receive an email back telling me that the vendor had actually decided to pull out and accept a different offer presented to her after ours had already been accepted. We understand the vendor had her rights to do so however we should not of found this information out because we reached out to Kevin, we should of been informed immediately as we was already in the process of applying for the mortgage. Really ruined our experience as first time buyers. After all of that Kevin has not bothered to respond to us again and completely ignored us, disgusting behaviour.

Ellie · 25 February 2024

5/5

Google

kevin and the team were absoluteley spot on with everything from selling to completing samia is a star and a great asset to the company and i would also like to thank harrison for his persistance and very proffesional attitude towards everything would definately use again and will certainly be recommending to everyone thanks again gary

Darren · 12 May 2026

5/5

Google

I highly recommend Carl and the amazing team at Greystones Estate Agents, who worked tirelessly under difficult circumstances, to find me a buyer for my leasehold flat, something that 4 other agents failed to do. Sam has kept me updated at least twice a week and I have been fully informed at all stages. I left her to streamline and unravel things when they became difficult/streasful,.which she did so calmly and confidently. I can't thank you all enough for the extremely efficient service I have been fortunate enough to receive. Thanks to Carl, Lewis, Kevin and the fabulous Sam ☺️

Sheran · 28 October 2023

5/5

Google

I have sold twice through Greystones and wouldn't use anyone else. Carls negotiating skills are second to none and Kevin kept me updated regularly. In fact, all the team work hard and are totally professional. If buyers want to view your property, the team will work quickly to secure a viewing. Don't hesitate to use Greystones, you will not regret it!

Karen · 12 October 2024

5/5

Google

We've used Greystones for many years now for both moving home and also selling houses we have speculatively built. Always the same great service from an experienced and easy to deal with team and honest reliable advice. Would absolutely recommend Kevin and the team.

Ben · 16 May 2025

5/5

Google

We bought a bungalow through Greystones, having been searching in the area for over a year. I think we saw the property first listed on a Friday, did our first viewing on the following Monday, and on the Tuesday, we had made our offer. So guess from a sellers point of view, they are pretty good! From a buyers point of view, they are also very good. Throughout the process Samia was always on the ball, guiding us expertly through the process, and liaising regularly with our vendors and both sets of solicitors. We found the whole Greystones team very friendly and efficient. Looking forward to our new life in Bexhill.

Nick · 24 August 2023

5/5

Google

Highly recommend the team at Greystones. They worked extremely hard on our sale going over and above at every step. Greystones led all viewings and kept on top of the process with the buyer and solicitors, helping to keep things moving. They provided regular and timely updates to us throughout. From what I know not all agents meet this high level of customer service! Also extremely knowledgeable. Clearly a very experienced team. Thank you Sam, Kevin and Lewis.

Kimberly · 28 September 2023

5/5

Google

We recently bought our house through Greystones and they are the best estate agent we have ever had experience with. They went above and beyond, dealing with things that often they didn't need to do, but did in order to help us and get things moving along smoothly. The whole team are a wonderful bunch of people and I can't recommend them highly enough. Thank you so much Kevin, Sam, Lewis and Carl for all your amazing work :)

Alma · 24 August 2023

5/5

Google

Our experience with Greystones was brilliant all throughout the process. We first got in touch with Owen and he was amazing from the outset! Being our first home, we were completely clueless and didn’t know where to start, but Kevin, Owen and his team dealt with our questions quickly and professionally, reassuring us throughout the process. We would definitely recommend Greystones for anyone.

Amber · 24 June 2024

5/5

Google

I have used Greystones Estate Agents twice in the past 4 years. They have successfully marketed and sold my property in Bexhill. Throughout, they were friendly, helpful and professional. I would recommend Kevin and the team highly.

Frances · 12 June 2025

5/5

Google

We had an excellent experience using Greystones Estate Agents when purchasing my father’s new home in Bexhill. We wanted a speedy turnaround and the team at Greystone helped to keep everyone on track - successfully completing on a lovely property within one month of the first viewing. They kept us informed and were a pleasure to work with. Would definitely recommend if you are buying/selling in the Bexhill area

Sam · 12 October 2025

5/5

Google

Recently purchased our first home through Greystones, from the first viewing to all the correspondence in between every single member of the Bexhill team were helpful and quick to respond. Would reccomend and go back in the future if we ever decided to move.

Taelor · 12 May 2026

5/5

Google

I had a difficult sale, losing my buyer twice when already packed and on the brink. Greystones were superb. They were encouraging and helpful and practical, and over the months have really become friends. I would never go anywhere else, and would recommend them to anyone. Moving is traumatic enough - take the estate agents who will ease you through it.

Holly · 25 February 2024

5/5

Google

Our entire experience with Greystones has been excellent from start to finish. Being a first time buyer and not knowing much about the process, Ashley made sure I was continuously updated throughout and took the time to explain each stage to me. It was quite a drawn out process but he was always patient with us and answering any questions we had. Ashley was always chasing other agents and keeping our best interests in mind. We are two days away from completing on our first home and we couldn’t be happier. Thank you!PositiveResponsiveness, Quality, Professionalism

Megan · 24 August 2022

5/5

Google

Had a great experience with the whole team at Greystones, especially Ben Howell who took time out to show us the property on 3 different occasions, they are one of most professional and down to earth estate agents that I've ever dealt with, everyone is so positive and friendly and they are prepared to work for you and not just the vendors. Would highly recommend them to buy and sell with, overall a really positive experience. Thanks for all the support guys!!!

Lee · 24 August 2022

5/5

Google

We have just purchased a bungalow from Greystones ,this was our first time as well as myself leaving my family home of 42years. We can honestly say that without greystones we would of found the complete process daunting. Ashleigh has been truly amazing , his support continued Communication and advise is what got us there in the end . We are only sorry that we didn't use Greystones to sell our property however we would recommend and if we were to sell again it would most definitely be Greystones . Not to forget Owen and Ben in the Bexhill branch for also being great . Karen & Andrew Godfrey

Karen · 24 August 2022

5/5

Google

Fantastic service! From the moment of being shown around three properties with Greg and actually choosing one of the properties. The service has been top notch! Very polite, Kevin has been amazing, however my main contact has been Samia absolutely brilliant comms, always up dating me. I would definitely recommend Greystones Estate Agents to anybody! Thank you Samia and the rest of the team! Mazx

Maz · 27 November 2023

5/5

Google

Excellent service and really helpful. I had lots of questions but the Sales Processor (Sam) was always happy to help and put my mind at ease.

Pat · 12 August 2026

5/5

Google

Greystones consistently provided me with good and friendly service while keeping me updated on the progress of my purchase. They schedule numerous viewings and answer all inquiries. Efficient and calm at the same time. My experience doing business with Greystones was fantastic. Thank you.

Chakkappan · 19 March 2026

5/5

Google

Very impressed with Greystones Estate Agents! Myself and my partner bought our home through them and felt very supported through the entire process. I was a first time buyer and although our process was long winded, the team kept us updated often and chased all relevant parties to ensure that the process moved quickly and smoothly. We cannot thanks Ben and Ashley enough for their help. Highly recommend ! Thank you very much 😊

Poppy · 24 August 2022

5/5

Google

From the start Greystones were an enthusiastic bunch and responded to our purchase queries promptly. They understood our requirements from the start and because of that we found our ideal property quickly. Thanks to the whole team - and it is a team - for everything.

Sam · 16 February 2026

5/5

Google

I highly recommend Greystones. Thank you Samia for all your help and hard work through this process. You have been so efficient and it has been very much appreciated as a first time buyer. The whole team at Greystones are professional and friendly and I wouldn't hesitate to use them again. Thank you!

Katie · 26 March 2024

5/5

Google

We sold our old house and bought our new house with Greystones and can't recommend them highly enough. From viewings to completion they were really helpful and kept in touch throughout the process. Special mention to Samia who was always ready for our questions. Also many thanks to Carl Kevin and the team for all their help.

Lorraine · 27 December 2023

5/5

Google

Greystones recently completed on the sale of a bungalow for us in Ninfield. It was a long chain with lots of parties involved and Greystones (Kevin and Samia) worked hard to keep the chain together and get the sale completed. Well done all!

Ed · 16 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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