Fox Bexhill-on-Sea reviews

★★★★★ 1/5

Trustpilot

Hell in a high street (near you)

Shocked! They booked a viewing for a property that had already been taking from them to go to auction. They said they thought they could still sell it… spoke to Auction house who had told them 4 hours before that they could only show as an auction viewing. When I aired my distaste the response? “Oh well”UPDATE….Viewed a property, made an offer then ghosted!I remember Mann and Co in the 90’s and thought nobody could ever make them look professional….. Fox do!UPDATE PTIIwe put your offer forward having know your selling position for a week (2 actually!) they only want first time buyers…. Why didn’t you tell us? Pathetic is not strong enough!UPDATE IIISorry it appears non chain means something else…. However I digress. Having assured me yesterday that they had removed ALL my details having read the above their resident psychic remembered my number and they phoned in an attempt to bully me to take this down. I have tried to shield specifics but now it is the BEXHILL office the manager who is premier Liar is on the website and therefore easy to find. I am awaiting a call from the NAEA to lodge an official complaint but again reiterate stay away from these…..::::.

Charles · 27 January 2023

★★★★★ 5/5

Trustpilot

Best experience I’ve ever had!!!

Was the best experience I’ve ever had with an estate agents, Chris there mortgage advisor was incredible he went above and beyond what we could have ever expected and even after we’d payed for his services he was still pulling late days just to help us get everything we needed ready wether it was mortgage related or not he even worked as hard as possible to get us out mortgage rate fixed before they sky rocketed we could not be more grateful even after we had closed and everything was sorted he still helped us with our life insurance as there was a mistake we made while filling it out, Joanne was also a massive help even though we didn’t buy our house through then in the end she would always get right in touch with us as soon as she found a house she thought we’d like and even pulled an extra day or 2 so we could view the houses due to our busy schedules when the time comes to sell we will definitely be going to her

Josh · 9 January 2023

★★★★★ 1/5

Trustpilot

Are you sitting comfortably?… then I’ll…

Are you sitting comfortably?… then I’ll begin…‘Twas twenty weeks before Christmas, plenty of time to move house, not a creature was stirring, especially not a Fox and sons Estate Agent !!!If you have been sitting down over the festive season with a glass of mulled wine, contemplating moving house, then take our advice…DO NOT USE FOX & SONS!!The whole branch lacked any form of professionalism, or competency. Lucas never returned our calls, only answering the phone if we dialled on a number he didn’t have registered to us. On one occasion, I stood outside the shop and although I could clearly see him, the girl that answered said he was out.For some reason the shop is always locked and the Keys were not always immediately to hand. We regularly had to visit the branch and insist they chase issues for us. Chasing only happens on a Wednesday apparently…really??? They are quite content to place all the blame on their equally incompetent’ in house’ solicitors DCLaw. After 19 weeks of abysmal service, we took matters into our own hands and dealt with the home owner himself to get the sale over the line. Due to several failures to exchange we had to exchange and complete on the same day. There was no one in the branch that day to deal with any issues and DClaw were uncontactable. Other estate agents from the rest of the chain got involved to try and save the day but in the end all 5 lorries were told to unpack. Yet still no communication from Fox & Sons… disgraceful!

Mrs · 1 January 2023

★★★★★ 5/5

Google

Really cannot thank Eddy enough for getting the sale of our property done. After numerous problems not with Fox’s but with lawyers Eddy stepped in and within a couple of months we have completion. Despite not living in the U.K. we were kept informed of progress regularly. Great team would highly recommend.

Dave · 14 June 2022

★★★★★ 5/5

Trustpilot

I am glad that Fox and Sons Property…

I am glad that Fox and Sons Property made my relocation process easy by providing exceptional service to me while securing accommodation through them. My special appreciation goes to OSKAR and DAVIDS for their immense support throughout the process. I look forward to having my first property through you guys. I wish I could give 10 🌟 🤩.

Kingsley · 28 May 2024

★★★★★ 4/5

Trustpilot

Negotiator was really good

Had a few problems with the move but Foxes negotiator Abbey Northway was brilliant.she went above and beyond to help me through the sale.

MsHeatherWoodroffe · 1 September 2025

★★★★★ 1/5

Trustpilot

non stop phone calls every day two…

non stop phone calls every day two months of daily calls from a bunch of cowboys who cannot sale properties rude abusive attitude toward public and needs shutting down. fox a sons lancing west sussex .

Steven · 3 July 2026

★★★★★ 5/5

Trustpilot

I have been working with Danny over the…

I have been working with Danny over the past few months to secure a shared ownership scheme. Getting a mortgage is one of the biggest purchases in life and is known to be a very stressful process. Danny has been very transparent and supportive throughout the whole process. Brilliant communication from him and all other members of the branch when needed. Thank you!!

Jordan · 8 February 2024

★★★★★ 1/5

Trustpilot

Please avoid this unprofessional office…

Please avoid this unprofessional office in Hastings. Thought it was weird that my requests was not followed through. Been waiting to speak to a manager for a week. Nothing, called back. It was obvious the fella did not pass on my message. Not responded to emails. When challenged, he was happy to tell me he didnt like me. Think it was the colour of my skin.Update Foxs and sons are questioning my review. Trustpilot want evidence. My complaint was done over the phone. The company did not address my complaint in writing. As i advised trustpilot. Whoever is challenging this has not contacted the branch manager who i spoke to at length and arranged for someone to value my property last week. Perhaps they should do their own checks before they challenge my experience. After this insult. I wont be putting any business their way. Pure cowboys. Minus any stars

Ms · 10 October 2022

★★★★★ 5/5

Trustpilot

Very positive experience with Fox and Sons Crewkerne

We couldn't be happier with the service we have received from Leon Gullis of Fox and Sons Crewkerne over the past week. From the outset of our viewing he was friendly, professional and informative, highlighting features of the property and useful information about the locality and town. He gave us space and time to really look around and we never felt rushed. We made an offer that day and in the subsequent six days, whilst viewings were still ongoing, he kept us in touch with the progress of our offer. After our offer was accepted Leon was extremely helpful with all the initial processes including recommending conveyancing solicitors and offering to arrange a survey and searches. He has been delightful to deal with so far and we've no doubt he will do all he can to ensure our journey to completion goes smoothly. We would have no hesitation in giving Leon 10 out of 10! We would give 11 if we could!

Claire · 3 September 2022

★★★★★ 5/5

Google

Calum recently took us on some viewings. He was excellent - knowledgeable, helpful about the properties and the area. He also knows his portfolio well: he identified another relevant flat that might suit our requirements and very quickly managed to fit in a viewing of it that same day. Highly recommend.

James · 16 April 2025

★★★★★ 5/5

Google

Hi, we have been looking for a combined living house to share with a family member, the understanding and empathy Callum has shown us is lovely, while showing us around various properties, even coming up with ideas to make the homes more adaptable. The whole team are very friendly and proactive.

Carolyn · 16 April 2025

★★★★★ 1/5

Google

I'm not actually a customer of Fox and Sons, I gave them a chance when I was looking for an Estate agent in Bexhill but Charles cancelled the appointment then failed to show for the next, when he did eventually show up I decided not to go with them, mainly for the bad reviews on here and also the fee was 0.5% higher commission than most of their competitors The most annoying thing is is that I'm still constantly bombarded with underhand calls asking to drop my current Estate agent and go with them After repeatedly and politely asking to take my details off the system go ignored I have had to make an official complaint to their Headoffice, if that doesn’t work I will contact the Ombudsman Update See below... they still haven’t got the message !!

Terry · 16 December 2023

★★★★★ 5/5

Google

Thankyou to the whole team, they supported our sale & move from start to finish. The whole team were fantastic managing our sale, dealing with viewings, maintaining momentum on the buyer & their solicitor. The team are so efficient, friendly yet professional and really went above and beyond for us. Stephen helped us find the right mortgage for our move, he worked tirelessly and kept us informed (and calm) throughout the journey. Eddy & Charlie's were so helpful and informative with my endless emails & phone calls with questions. They answered all my questions, patient when I didn't understand & always kept me informed when we were waiting for answers or steps from other parties. Thankyou Fox & Sons Bexhill!!

Vinny · 16 November 2023

★★★★★ 5/5

Google

Amazing team with extra special thanks to Eddy for going above and beyond to maintain communcation between the seller and ourselves and resolving a few issues with slow solicitors and lender troubles, He always kept us up to date and chased for updates when things were slow, With what may have been the longest sale to date, if it wasn't for Eddy keeping the communications going I dont think we would of had the same wonderful resolution of completing. Thank you all so much.

Phillip · 14 June 2022

★★★★★ 5/5

Google

From the moment I contacted them, all of the Team at Fox and Sons Estate Agents were friendly, helpful and professional. I had multiple viewings arranged within days and they did all they could to get me the quick sale I needed. They also arranged my mortgage; from start to finish I bought and sold a property in less than 11 weeks. They went above and beyond and I can highly recommend them. Huge thanks to all of the team.

Stephanie · 14 June 2022

★★★★★ 1/5

Google

Terrible service, had a 10am appointment for a valuation, 3 calls to the branch chasing, 25 past 11 and still no show and no call explaining what's going on. Rob now not answering calls from his office. Plenty more agents in Bexhill who I'm sure would love our business.

Dave · 16 April 2025

★★★★★ 5/5

Trustpilot

Dream Team

The team at Rottingdean did a fantastic job at selling my property recently, and I can't thank them enough.From the get-go ,Robert (Harding) was'on the ball', efficient,helpful, kind and supportive, and Alex Wilson was an absolute joy - constantly cheerful and upbeat,keeping calm and steady. Between them, they worked so hard for me, providing photocopies to my solicitors at Cavendish Legal Group, and being unfailingly helpful. Anne, too, was very understanding.An outstanding team effort! Thank you so much, guys! Worth every penny! Couldn't have managed without you!

Ms · 1 June 2022

★★★★★ 5/5

Google

Went to view a property with Calum Barnes.He wasn't pushy and stayed in the background m, but also showed me everything that I requested to see. I always feel I can talk to him. Nothing is too much trouble.

Kate · 4 August 2025

★★★★★ 5/5

Google

My experience of buying my new home with Fox and Sons has been excellent. Harvey Gillam at Bexhill was very professional, kind, friendly and I really appreciated his honesty and integrity.

Candy · 16 November 2023

★★★★★ 1/5

Trustpilot

Avoid F&S conveyancing

Do not use Fox & Sons in house conveyancing firm. I’m not a Fox & Sons customer but our buyer is (as that is their agent) and they’ve held up our chain for months. We agreed a sale in October 2024, it was discovered in January 2025 that our buyer needed an amendment to their lease on their leasehold property before they could sell it (a deed of variation) three months later to today, only now has the Fox & Sons conveyancing firm read the leases properly and determined what they need to do and there is still no end in sight. All in our chain has needlessly been put to extra stamp duty cost, the cost of arranging a new mortgage offer because previous ones have expired, we’ve had houses in the chain being re marketed, causing further stress. Our solicitor told me today that they have three chains including ours that are all stuck and going nowhere due to a deed of variation, and guess what, every one of those chains has the same Fox & Sons conveyancing firm handling the deed of variation. They clearly don’t know what they’re doing and I would suggest unless you want to waste your money on delays, and be stressed beyond belief, do not use Fox & Sons in house conveyancing. I don’t normally post reviews, if I get bad service, I simply don’t go back. However, on this occasion, I’m getting bad service that is costing me and others in our chain more money, and there is nothing I can do about it.

Phil · 16 April 2025

★★★★★ 5/5

Google

Calum, showed me around 5 different properties one after another, was knowledgeable about them all and helped answer and questions and doubts I had about them. Danielle has also been a massive help throughout the process as a FTB and helping answer and all questions I have had.

Ryan · 16 April 2025

★★★★★ 5/5

Google

Big thanks to Stephen Anderson for getting us through our mortgage!!! Stephen made the process stress free and he had a lot of knowledge which is what we needed as first time buyers!!!

Jodi · 18 August 2023

★★★★★ 5/5

Trustpilot

Excellent Lettings team lead by Duncan .

I am a landlord and Duncan, who was extremely efficient, polite and always there to answer any queries (as well as Romana ) dealt with the tenant find. I would fully recommend anyone to use their service, I certainly will if required again.

Jo · 31 March 2026