Fox Bexhill-on-Sea reviews

★★★★★ 5/5

Google

Absolutely amazing service. These guys were the biggest help and I cannot recommend highly enough. There was always someone available to help and the whole team did every little thing they could to help my sale and purchase. No matter how many issues we came across Travis and his team handled everything and kept me informed until completion and even checked in after. Personal, professional and brilliant. Thank you all so much. Update: Danielle is our mortgage advisor, thank you so much for your ongoing support. We look forward to dealing with you next time!

Michaela · 19 March 2026

★★★★★ 5/5

Google

Danielle and the team were great. Danielle was especially brilliant throughout our home buying process, very professional and very thoughtful. Our first home fell through and Danielle was immediately there to support us through the process again. She ensured that we were kept informed of progress throughout and was always very responsive to our emails. We would highly recommend her for all mortgaging needs.

Rhys · 11 June 2026

★★★★★ 5/5

Google

The dream team! Aaron and his team supported me through the selling and buying process. A big shoutout to Calum who answered all my questions whilst being nothing less than kind and patient. He and the whole team kept me well informed throughout the whole process. Fox and Sons Bexhill are a mega team that carry out their work in a professional but personable level, and who I can highly recommend.

Sarah · 2 April 2026

★★★★★ 5/5

Google

From start to finish, our experience with Danielle has been absolutely amazing. She is incredibly reassuring, kind and supportive, and she made what could have been a really stressful process feel smooth and manageable. I felt at ease right from the beginning, any anxieties I had were put to rest immediately. Danielle was always accessible and consistently went above and beyond to help us understand every step. Thanks to her guidance and dedication, we’re now proud first-time homeowners, something we honestly can’t quite believe! We’re so grateful for everything she has done for us. I couldn’t recommend Danielle highly enough, I know when it comes to renewal I have nothing to worry about.

Lily · 28 November 2025

★★★★★ 1/5

Trustpilot

The Ultimate Do-It-Yourself Estate Agency Experience

(Would give zero stars if I could, but one star for actually answering the phone that one time). If you are looking for an estate agent that embodies the mystery and suspense of an escape room, look no further than Fox & Sons Weymouth. Selling a house is stressful, but Fox & Sons managed to elevate it to a psychological thriller where the main theme is "Ghosting." Here is a quick breakdown of the premium service I received while selling my property: The Secret Agents: I assume they were marketing my property, but it must have been via MI6-level classified channels because they rarely communicated a single detail to me. The Answering Machine Black Hole: Calling their office is a masterclass in futility. You will mostly encounter their answering machine. If you leave a message and call back hours later, don't worry, the staff will have absolutely no record or memory of your existence. If this is how they treat the person paying them, I can only imagine a prospective buyer would need to hire a private investigator just to get a viewing. Time Dilates in Weymouth: When Fox & Sons say they will call you back "shortly," please note that in their dictionary, "shortly" translates to 24 to 48 hours. More often than not, I had to call them back to remind them we were technically in a business relationship. The Legendary "Single Showing": To be fair, they did actually turn up to show a buyer around exactly once. It was a spectacular disaster. The agent knew absolutely nothing about the house, and apparently even less about the local area. It was less of a guided tour and more of a collaborative fact-finding mission. I had to step in and conduct the viewing myself to save us all from terminal awkwardness. The "We Don't Do Viewings" Policy: Aside from that one tragic cameo, they were never available. I ended up doing the rest of the viewings entirely by myself. Honestly, I should send them an invoice for commission, because I did 100% of the actual selling. Summary: If you want to pay a hefty fee to market your own house, answer your own questions, and do your own viewings while playing phone tag with an automated machine, Fox & Sons is the agency for you! Otherwise, save your sanity and look elsewhere.

Ryan · 30 June 2026

★★★★★ 5/5

Google

I would like to personally thank Danielle my mortgage broker for her amazing performance at fox and sons. She went well above what was required of her to make my transition work, which wasn't easy as the person buying my place chose to be difficult right up to the last day. By contrast she was the exact opposite, a breath of fresh air helping me to stay positive and even communicated for my solicitor to me souly so there was less work for my solicitor who was getting bogged down over an insane work load and went well beyond what was required of her as a mortgage broker If you want someone you can trust and improve your odds of crossing that finishing when it's your time, then I think you'd be a fool to believe you could do better than Danielle. Wishing you all the best Danielle and thank you for everything.

William · 16 September 2025

★★★★★ 1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude. Now we are coming to move out she is ignoring the landlords demands. He has told them to return the deposit but she is refusing (I assume so she can still force him to have a checkout inspection that she can charge for). Any landlords STAY WELL AWAY. She will ignore your best interests.

Mark · 9 June 2026

★★★★★ 5/5

Google

We recently sold our home and purchased again and remortgaged through fox and sons Danielle organised the new mortgage for us. I highly recommend Danielle and Fox and Sons for their mortgage brokering. Danielle was professional, friendly, kind supportive and full of good advice, sorting us out the best deal available for our move. We had great communication for Danielle all through the process. It took all the stress away and nothing was too much trouble. Everything was set up for the solicitors ready for exchange, so transition was smooth. The initial fee is a one off and makes you a life time member so you can return to the service for remortgaging in the future as necessary. I cannot recommend this service and Danielle highly enough

Susan · 10 August 2025

★★★★★ 1/5

Trustpilot

Absolutely appalling and disgraceful…

Absolutely appalling and disgraceful service from Fox & Sons Lettings. Morgan Wilde (Crawley branch) and Olivia Rennie (Haywards Heath branch) completely failed in their duties while I was paying full management fee. They left my property vacant for over five months on purpose, ignoring at least two eligible tenants who submitted enquiries - both never received any response. On top of that, they kept presenting me with tenants who were completely unsuitable for the flat, people without jobs. This shows a shocking disregard for my property and finances. I had to constantly chase them to carry out even basic management duties, and their excuses were pathetic. Their negligence, unprofessionalism, and complete lack of accountability cost me thousands in lost rent. I had to constantly chase them to do even the most basic management tasks, and their excuses were pathetic. When I went to another agent, my flat was rented in less than 48 hours - proof of their incompetence and negligence. I strongly advise anyone not to deal with Fox & Sons letting department, especially Morgan Wilde at Crawley and Olivia Rennie at Haywards Heath. They’re disgusting, dishonest, and their behaviour utterly unacceptable. I am taking this further and I will not rest until I get a proper explanation and resolution. Shame on you Morgan Wilde and know that your dishonesty and dirty play will cost you in life.

Gomez · 20 March 2026

★★★★★ 5/5

Google

Being First time buyers and Being nervous and unsure on what we need to do we approached danielle lakin to discuss our plain and budget, Danielle was reassuring and explained all the jargon in simpler term's and followed us throughout our journey with regular updates. I would strongly recommend danielle lakin for first time buyers or just to discuss your mortgage options and can't wait to deal with you again. All the best Chris - leanne 😊

Chris · 6 June 2025

★★★★★ 5/5

Google

Rob,the manager,visited our property on Monday,5th. August and was brilliant,,,very friendly,mature (in fact he helped me during visit when I got a really worrying scam call)and aware of market. I would not hesitate a nano second to use Rob and his team for selling a house. Interestingly he immediately assessed the usp of house !(kitchen on which we have spent £40000)totally in tune with our view..,that's a good eye for design,that is ! Keep up the good work ,Rob.You help freshen up people's view of estate agents,in a positive way.

Pamela · 16 April 2025

★★★★★ 5/5

Google

Fox and Sons have been amazing so far in helping myself and my partner buy our first home together! Calum has been such a great help in booking in viewings and showing us around the property. He kept in contact the entire time, let me know what was going on and then greeted us with a huge welcoming smile at the property. No question was too hard and Calum gave us as much time as we wanted when looking around. Anything he didn’t know, he passed on and questions got answered quickly. Calum also recommend that we see Nick, their financial advisor, and booked us in the next day. Nick too has been amazing and I couldn’t recommend going and having a chat with him enough! Although we are still in the process of buying with them, Nick is making our journey so smooth and taking some of those first time buyer nerves away!

Zoe · 16 April 2025

★★★★★ 5/5

Google

Wanted to share our very good experience with our Mortgage Consultant, Danielle. She has been very helpful and thorough with our mortgage process, especially as first time home buyers. She was able to explain all details we needed to know, has always been available whenever we need her, and has always offered us pieces of advise and has gone out of her way to help us so we can feel at ease. She has recently moved to a different branch now and we believe she will be an asset in the Bexhill branch. Will highly recommend Danielle to all my friends who are looking into getting into the property ladder 😊

Jem · 16 April 2025

★★★★★ 5/5

Google

Just wanted to say a big thank you to Calum who showed us around 2 properties yesterday which were our first to view as first time buyers. He was very polite, knowledgeable and answered any of the questions we had. He didn’t make us feel rushed to look around and was very helpful. He made viewing these properties a positive experience for us and would definitely recommend him and fox and sons in bexhill. Thank you.

Ashley · 16 April 2025

★★★★★ 5/5

Google

We have recently renewed our mortgage with Danielle, for the second time and she was great. She responded to everything quickly and was always available to answer our questions, we are really happy with our mortgage product and feel we were fully informed throughout the process. Thank you Danielle! See you in 5 years!

Poppy · 26 November 2025

★★★★★ 5/5

Google

We asked for a viewing at very short notice and Fox & Sons arranged it for us, no problem. Calum was the agent from Fox & Sons who met us on site and showed us around. He was extremely pleasant and answered all of our questions. Although the property wasn't for us, Calum advised that he would contact us again should any other property with our required spec come onto their listings.

Bindy · 16 April 2025

★★★★★ 5/5

Google

The mortgage advisor Danielle is a superstar!!! ⭐️⭐️⭐️⭐️⭐️ I had a very long and troubling process with multiple properties before I was able to complete in my first time home. Solicitors, estate agents and sellers can all be pushy, confusing, complicated, lazy and liars and if it wasn't for Danielle's positivity and hard working nature I would not have had the stamina or hope to get through it all. I simply cannot recommend her enough, going above and beyond in contacting solicitors and estate agents, ensuring I got my home in the end. In the dire housing market filled to the brim with ***holes, she shines as a breath of fresh air and hope for those looking to sell/buy and I'll be recommending her to everyone! Thank you thank you thank you Danielle! Written from my cosy new home :)

Joseph · 5 December 2025

★★★★★ 5/5

Google

I had Danielle support me with my mortgage application. I had been trying for two years to move and Danielle was nothing but patient, kind, informative and went above and beyond to ensure my needs were met. I would highly recommend Danielle to anyone - first class service!

Heather · 26 November 2025

★★★★★ 5/5

Google

Much appreciation to Calum Barnes. I popped into Fox and Sons on the off chance and later that day had 3 viewings arranged. One of the properties was absolutely perfect! Calum was professional, understanding and considerate providing an amazing service. Thank you so much 😊

Andrea · 26 November 2025

★★★★★ 5/5

Google

Fox and Sons have been amazing so far in helping myself and my partner buy our first home together! Calum has been such a great help in booking in viewings and showing us around the property. He kept in contact the entire time, let me know what was going on and then greeted us with a huge welcoming smile at the property. No question was too hard and Calum gave us as much time as we wanted when looking around. Anything he didn’t know, he passed on and questions got answered quickly. Calum also recommend that we see Nick, their financial advisor, and booked us in the next day. Nick too has been amazing and I couldn’t recommend going and having a chat with him enough! Although we are still in the process of buying with them, Nick is making our journey so smooth and taking some of those first time buyer nerves away!

Zoe · 24 September 2024

★★★★★ 5/5

Google

I had the pleasure of meeting Danielle Lakin during my search. She is very professional and knowledgeable. She also has great working relationships with lenders and was able to get me a fantastic deal (not even my bank could). Highly recommend Danielle who will genuinely be with you during the entire lending process. Thank you Danielle, you are the BEST!

Jesus · 23 April 2025

★★★★★ 1/5

Trustpilot

Fox and Sons Langley- Disappointing…

Fox and Sons Langley- Disappointing experience. In my experience, my offer was not passed to the vendor for approximately a week after I submitted it. I had to chase them to get a response, to be told two other people were dealing and they would get back to me, they did not I had to chase again and was told they didn’t realise it was my official offer even though I spent thirty minutes in total to them and the reasons why I was submitting that offer! I was subsequently told that the vendor had “chewed their ear” about the level of the offer, and I was left feeling that I was being held responsible for the vendor’s reaction. I was also disappointed that concerns and defects I had raised during the viewing did not appear to be acknowledged in the same way afterwards, being told that vendor said they did not exist, I felt dismissed and gaslighted From my perspective, I would have expected the offer and the information I provided about the property to be communicated promptly and accurately, and for the agent to provide appropriate advice to their client. Unfortunately, based on my experience, I would not choose to use this agent again.

Sarah · 23 September 2026

★★★★★ 5/5

Google

Calum has been amazing! He really understood that sometimes, you need to be left alone at a viewing! We knew he was there to ask any questions and he was clearly competent when asked any. He has been really friendly and approachable, and he has been a big part in us buying our first property! Thank you Calum!

Katie · 16 April 2025

★★★★★ 5/5

Google

I had the pleasure of dealing with Calum today. He very kindly braved the pouring rain to show me around two properties of interest. Calum was knowledgeable, polite, personable, and very pleasant. I also had several phone conversations with Rob who was very helpful. I can honestly say that it was a pleasure to deal with two such nice, professional people.

Denise · 5 March 2025