Every review we hold for the Bexhill-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe purchased a house in Bexhill through Burgess and Co. The sale was complicated for legal reasons but we found that Burgess were good at helping to manage the situation and liaising between the various parties to keep the sale going. They also helped keep the price realistic which meant that we got value for money and the vendor got a buyer in a reasonable timescale.PositiveProfessionalism
Ewan · 27 August 2021
Agent replied · 26 August 2024
It was a pleasure helping you with the purchase of your property and through your sale Ewan. We are so pleased you are happy with the service received and we wish you all the best in the future. Should you ever need any further help or assistance please do not hesitate to contact us!
Take care,
The team at Burgess & Co
★★★★★ 5/5
TrustpilotHelpful and professional
Helpful, professional and courteous throughout. Would thoroughly recommend Ben and the team.
Mikey · 13 July 2022
Agent replied · 16 June 2024
Thank you for your kind words and for taking the time to leave us a review, we really appreciate it. Wishing you all the best.
★★★★★ 5/5
GooglePhenomenal service. Great feedback. Lovely team of people to work with. A pleasure doing business with them. Can't recommend them highly enough.
Michael · 19 December 2024
Agent replied · 24 December 2024
We really appreciate you taking the time to leave us a review. We wish you all the best for the future.
★★★★★ 5/5
GoogleBurgess & Co were professional and thorough throughout the sake of my bungalow. I was kept fully informed throughout the entire process. Nothing was too much trouble and it made the whole sale easy. I would not hesitate to recommend Burgess as they were excellent. Thank you.
Susan · 27 August 2023
Agent replied · 26 August 2024
We really appreciate you taking the time to leave us a review and thank you for your kind words. It was a pleasure dealing with you. Wishing you all the best.
★★★★★ 5/5
TrustpilotA Pleasure to Deal With
I recently purchased a property marketed by Burgess & Co and found all the staff a pleasure to deal with. The ladies who accompanied my viewings, Arthur who negotiated my purchase and Ben who monitored my purchase through to contract all excel at customer service. I would have no hesitation in using this Agency again and can highly recommend their services.
Denise · 24 March 2022
Agent replied · 16 June 2024
Thank you for your kind words and for taking the time to leave a review, we really appreciate it. We are so pleased you were happy with the service you received. Wishing you all the best!
★★★★★ 5/5
GoogleEveryone at Burgess and Co has been so fantastic in helping us to find a property - Arthur, Ben, Paul, Jess and the whole team have provided an A+ service at all times, and have been so kind and courteous. Such a hard-working team that always puts the customer first.
Thank you all,
Sue and Robin Young
Robin · 27 August 2022
Agent replied · 26 August 2024
We are so pleased you were happy with the service you received from us and it is great to hear such positive feedback. Wishing you all the best.
★★★★★ 5/5
GoogleOur past experience of estate agents hasn't always been positive, but Burgess and Co were brilliant. Everyone we dealt with was friendly and professional, they gave good advice, were always on top of things, and kept the purchase moving along. I'd happily recommend them!
Sadie · 5 April 2025
★★★★★ 5/5
GoogleReally pleased with the service we received from Burgess and Co. We had a quite a long journey, but the Burgess and Co team worked hard to get things over the line for us. They were professional throughout the process, without losing that personal touch.
Aline · 27 August 2023
Agent replied · 26 August 2024
Thank you so much for your kind words and for taking the time to leave us a review. We are so glad that you were happy with the service you received from the team. Wishing you all the best.
★★★★★ 5/5
TrustpilotFantastic communication from start to…
Fantastic communication from start to visit. Friendly & efficient estate agents, really on the ball & felt in safe hands every step of the way. Paul, Arthur & Ben certainly made the process as smooth as possible with minimal stress, thank you!! Wouldn't hesitate to recommend them to family, friends & my customers.
Debra · 23 December 2022
Agent replied · 16 June 2024
Thank you so much for your amazing review. We are so glad you were pleased with the service you received from the team here at Burgess & Co. We hope to assist you again one day.
★★★★★ 5/5
TrustpilotExcellent customer service
Burgess & Co staff are so obliging and always geet the sale under the wire with the minimum of fuss. All the staff are excellent and go out of their way to help you in any shape or form. I would definitely recommend their services for buying or selling a property in the Bexhill area.
Mr · 8 October 2022
Agent replied · 16 June 2024
Thank you so much for your kind words! We are so pleased you were happy with the service you received & it was a pleasure helping you. Wishing you all the best for the future.
★★★★★ 5/5
GoogleThe staff were most helpful when I needed answers to my questions also were very helpful when I viewed the property there was no hurry up ect they let me take my time viewing.
Alicemary · 28 April 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review, it is greatly appreciated. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotThank you to The staff at Burgess and Co
The staff at Burgess and Co were helpful in every way. As a novice in selling a house I needed all the help I could get and received really good help and care.I was supported in a professional and kindly way having lost my husband and needing guidance and support. Thank you to all the staff at Burgess.
Mrs · 20 May 2022
Agent replied · 16 June 2024
We are so happy you were pleased with the service you received from the team here at Burgess. It is so important to us to ensure our clients get the best customer service. If we can ever be of any further assistance please do not hesitate to contact us.
★★★★★ 5/5
TrustpilotSale of flat
We sold our flat in 3 days through Burgess and co. Communication through the entire process has been excellent, and all their staff have been helpful in guiding us through. They have a panel of excellent solicitors to choose from if you don’t have your own. All in all a very smooth, unstressful sale. I would definitely recommend using Burgess and co.
Jo · 7 September 2021
Agent replied · 16 June 2024
We are so pleased you were happy with the service you received. If we can ever be of any further assistance please do not hesitate to contact us!Thank you for taking the time to leave us such a wonderful review, we really appreciate it.Wishing you all the best.
★★★★★ 5/5
TrustpilotSuccessful Sale !
The service we received was exemplary from the beginning. This encompassed the initial valuation through to exchange of contracts. We wanted the transaction to be timely and efficient and this process was helped enormously by the diligent monitoring from the office which kept the momentum of information and advice flowing. A very good experience from start to finish.
Mr · 31 March 2022
Agent replied · 16 June 2024
We are so happy you are pleased with the service you received from the team here at Burgess. It is so important to us that our customers receive the best service. If we can ever be of any further assistance, please do not hesitate to contact us. Wishing you all the best in the future.
★★★★★ 5/5
TrustpilotBurgess & Co were very efficient and…
Burgess & Co were very efficient and proactive, from initial advice on market value and marketing to making sure everything was progressing smoothly once solicitors were instructed. It has always been easy to contact them and talk to a named individual, who was knowledgeable about the transaction. All of this has eased the inevitable stress involved in moving.
JK · 18 March 2022
Agent replied · 16 June 2024
Thank you so much Jane, we are so pleased you were happy with the service you received. We pride ourselves on providing great customer service and always keeping all parties updated so it is great to hear such lovely words and that the hard work is appreciated.If we can ever be of any further assistance in the future please do not hesitate to contact us!
★★★★★ 2/5
Googlewas good at the start but went down hill bad communication had no hot water for couple of days and they know that we had a 1 year old rude as well also i see they have put the flat up all the care about is the money no care about what people has gone thought with covdNegativeResponsiveness, Professionalism
Alex · 10 January 2022
Agent replied · 9 January 2025
Hi Alex,
Many apologies but we don't believe you have left the review on the right business page. We believe this review is for the Burgess Lettings & Management company? whom despite sharing the name is a completely separate company. If you could please place the review on the company you intended it for that would be great.
We completely appreciate from reading your review that you are upset and not happy with the service you have received from their company and this is not how we would treat any of our customers so we hope you are able to resolve this with them.
Take care and kind regards,
The team at Burgess & Co - Estate Agents.
★★★★★ 5/5
GoogleWorked very hard to achieve the final sale. Always kept me informed and drove the sale forward. The first sale fell through when my buyer dropped out however a further 3 offers were on the table within a few days. Thank you to everyone at Burgess and co for getting it over the line.
Anthony · 27 August 2022
Agent replied · 26 August 2024
We really appreciate you taking the time to leave us such a wonderful review, thank you so much. It was a pleasure dealing with you & we wish you all the best.
★★★★★ 5/5
GoogleBurgess and co have been brilliant in helping us buy our first home! We’ve been doing this near enough to 2 years and have finally got there with this estate agent! It’s been less than 3 months from start to finish! When ever I have been worried they have gone above and beyond in sorting any issues, would highly recommend!PositiveResponsiveness, Professionalism
Chloe · 27 August 2021
Agent replied · 26 August 2024
Thank you so much for your lovely words. The whole team at Burgess have found it a pleasure helping you and we are so pleased you were happy with the service you received. If we can ever be of any further assistance then please do contact us.
Take care and all the best.
★★★★★ 4/5
GoogleVery helpful throughout our purchase ,especially Siobhan and Michael who both went the extra mile to make sure we were informed of every process throughout.Smiley, Friendly staff . So impressed with Burgiss and Co that we are now using the lettings side as well . Credit to all concerned.
Sally · 27 August 2020
★★★★★ 5/5
GoogleTruly excellent service and great team and I have absolutely no hesitation whatsoever in recommending Burgess should you be looking to buy or sell in the Bexhill area.
Lance · 27 June 2024
Agent replied · 26 August 2024
Thank you so much for taking the time to leave us a review, we really appreciate it. Wishing you all the best.
★★★★★ 5/5
GoogleWe have had a long journey to find our new home but Tina and all the staff have supported us and always been cheerful and helpful we cannot recommend the office enough. The staff take the time to know you as a client and in these difficult times have succeeded in getting us our forever home Thank youPositiveResponsiveness, Quality, Professionalism
Deborah · 27 August 2021
Agent replied · 26 August 2024
It was a pleasure helping you Deborah. We are so pleased you are happy with the service received and we wish you all the best in the future. Should you ever need any further help or assistance please do not hesitate to contact us!
Take care,
The team at Burgess & Co
★★★★★ 5/5
TrustpilotHighly recommend …
In process of buying a home through Burgess & Co and I have to say that all of the agents I have dealt with have been very attentive and extremely helpful. Would highly recommend.
Corinne · 24 February 2024
Agent replied · 16 June 2024
Thank you very much for your review, we really appreciate it.
★★★★★ 5/5
TrustpilotWonderful agents
We purchased a property through burgess and co. At every step of the process we were so impressed with the agents knowledge and communication. Would highly recommend- thank you to the whole team for being so brilliant!
Ag · 21 December 2023
Agent replied · 16 June 2024
Thank you for your review, it is really appreciated. We are glad you were pleased with the service you received. We hope you are happy in your new home & wish you a Merry Christmas!
★★★★★ 5/5
TrustpilotThis company is serious about customer…
This company is serious about customer care. Prior to the sale they conducted all of the visits and kept me informed. After the sale, they kept me in the loop and chased everyone when required. Whilst "Estate Agents" might get a bad press, this team completely dispels that label. Use them, they are great, I am not generally effusive!
Richard · 23 September 2021
Agent replied · 16 June 2024
Thank you so much for your kind words. We are so happy you are pleased with the service you received from the team here at Burgess. It is so important to us to ensure each and every one of our customers receives the best customer service and that we keep all parties fully updated at all points of their sale/purchase.If we can ever be of any further assistance to you please do not hesitate to contact us.Wishing you all the best and thank you again for such a wonderful review.
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