Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotReally disappointed
Really disappointed with my experience, I found my dream house, put an offer in but unfortunately the seller went with a higher offer. I got a call a couple or so weeks later from the estate agent who shared the property may be going back on market unless my offer still stood, I was so excited as this was my dream house, I shared that my offer still stands. I then got an email from Beercocks congratulating me, my offer had been accepted and requesting documents as soon as possible, I sent these documents by the end of the day and contacted my solicitor to share the good news and finished my mortgage deal. I then get a call within the next 2 days telling me there may be a problem with the seller and they would get back to me as soon as they could. A couple of days after that the estate agent called me to share that the buyer is now waiting on the original buyers to resolve their issue. Its been nearly 3 weeks and still no update from estate agent. To have them contact me, raise my hopes, accept my offer, I send everything they want, then leave me like this for nearly 3 weeks with no update on what is going on. I think that is poor customer service and think it is rather cruel leaving people in limbo like this. On reflection, I know it is not the estate agent fault that the seller is playing with peoples lives like this but I feel it is not right to formally accept a persons offer, professionals are instructed to act, begin searches etc then your just cast aside by the seller, tighter more fairer rules on this need to be implemented.
Rebecca · 20 June 2022
Agent replied · 12 June 2024
Hello, we are so sorry that you feel disappointed with the service you have received. Unfortunately this was not our decision as explained by Belinda earlier. I appreciate you taking the time to amend your review to state that it’s not our fault, with that in mind we feel a 2* review is still low but we will have to take on board what you have said and make sure next time, we prepare people more for the worst as a vendor can change their decision at any time and we can only do what’s requested by them as our client. Sorry you were unsuccessful this time and we will try our hardest to find your next home!
★★★★★ 5/5
TrustpilotHouse Valuation
I booked a valuation of one of my rented out properties through three estate agents one of them being Beercocks of Hedon.The delightful Georgina of Beercocks had organised the valuation within 10 min of me being in the office, and everything was done within a week. She gave me a courtesy call two weeks later to check on all the details I had received and if I was happy. Everything I asked of Georgina, she did in the timelines required. Unfortunately the other two companies let me down on various things... So thankyou Beercocks and thankyou Georgina.. Great job😊
Richard · 11 June 2022
Agent replied · 12 June 2024
Thanks for your amazing review! It means so much to all of the beercocks family
★★★★★ 5/5
TrustpilotExcellent service and lightening fast sale.
Henry visited the house on Wednesday and advised on how we should market the property. Following his advice the details were sent to clients on Beecocks books, viewings were arranged over the Easter Bank Holiday. This led to 7 offers on the house and the sale was agreed on the Tuesday. Now just 7 weeks later we have completed. Both Jess and Danielle should be commended for their helpful and friendly service, keeping me informed and liaising with the buyer and the solicitors throughout. I would certainly use Beercocks again.
Paul · 9 June 2022
Agent replied · 12 June 2024
Thanks for your amazing review Paul! It means so much to all of the beercocks family!
★★★★★ 4/5
TrustpilotSutton Park properties with Amy
Amy showed us 2 properties in Sutton Park which is an area we were not familiar with. She was polite and helpful as my husband walks with a stick. Unfortunately neither property was suitable and we didn't particularly like the area. Amy asked for more details of our particular requirements and did a search for more suitable properties.
Jacqui · 20 March 2024
Agent replied · 12 June 2024
Thanks for your kind review, It means so much to all of the beercocks family!
★★★★★ 5/5
TrustpilotJess is a gem
Jess is a gem, on the ball with everything can’t thank her enough
Nabil · 10 January 2024
Agent replied · 12 June 2024
Thanks for your kind review, It means so much to all of the beercocks family!
★★★★★ 5/5
TrustpilotBrilliant customer service
Ryan was very professional. He was patient and answered all questions that were asked with great confidence and knowledge. Thank you
Jag · 25 June 2023
Agent replied · 12 June 2024
Thanks for your kind review, it means a lot to all of the beercocks family
★★★★★ 5/5
TrustpilotGreat help
Great help during protracted negotiations further down the chain
Jeff · 17 December 2025
Agent replied · 25 December 2025
Thank you for your kind review. It means a lot to the Beercocks family!
★★★★★ 5/5
TrustpilotVery good service from start to finish…
Very good service from start to finish even though I sold during Covid restrictions. Everything was dealt with very efficiently, including organising the high number of viewings that I had in such a short time.
Mrs · 15 December 2021
Agent replied · 12 June 2024
Thank you very much for your kind review! It means so much to all of the beercocks family
★★★★★ 5/5
TrustpilotThe Beverley branch are absolute stars.
The Beverley branch are absolute stars.The super trio of Steve, Jane & Ellie have made my house sale as easy as possible. I had full trust in them that they could deliver and they have been extremely reliable and helpful.Would not hesitate to recommend them to family and friends.Thank you *****
Gail · 18 July 2024
Agent replied · 24 August 2024
Thanks for your kind review, It means so much to all of the beercocks family!
★★★★★ 5/5
GoogleBuying and selling houses is not a thing I’ve done for many years, I had no references for my experience during these last few weeks. I have found every member of staff (and family) who have been to my aid, very helpful and thoughtful and taken care of all my needs promptly and efficiently. I would recommend Beercocks to anyone about to embark on this exciting phase of life.
Stephanie · 17 June 2023
Agent replied · 16 June 2024
Thanks for your lovely review, it means so much to all of the beercocks family
★★★★★ 5/5
TrustpilotOutstanding! Shout out to Nicky Moss- thank you!!
From start to finish Beercocks have been outstanding in their level of customer service. Henry initially came over to do the valuation, professional, knowledgeable and made the experience about me. Nicky Moss in the Sales Progression Team is an absolute asset to Beercocks. Her experience, professionalism, understanding, and her approachable personality made the whole experience so comforting and supportive. She really did go the extra mile to help with our chain, relentlessly chasing solicitors to meet a deadline. Anytime I have made contact or have been contacted by Beercocks I have been impressed with their service. Always a full 10/10 from me. 1st property I bought from them in 2017. Said first property was sold with them this year and then 2nd property bought with them also. If I sell this house then I’ll be going back to Beercocks. Outstanding Service!
Miss · 4 May 2022
Agent replied · 12 June 2024
Thank you very much for your kind review! It means so much to all of the beercocks family!
★★★★★ 5/5
TrustpilotCouldn’t be happier with Beercocks and…
Couldn’t be happier with Beercocks and their team!! Absolutely seamless from start to finish! What I really liked about beercocks is that they are family orientated and so understanding! As a seller I had to do absolutely nothing, Nicky Neal and Georgia looked after everything, also can’t forget Stephen who came initially who did photos & valuation, again so spot on can’t fault!Thank you to everyone beercocks you’ve made my experience really positive and not stressful at all!! Would highly recommend beercocks!! Thanks again!
Customer · 27 April 2022
Agent replied · 12 June 2024
Thank you so much for that really lovely review! It means an awful lot to all of the beercocks family!
★★★★★ 5/5
TrustpilotTop class service
Elliott and his team provided a first class service in handling the sale of my late mother's house. Everything was dealt with professionally, from accompanying the viewings to keeping me informed every step of the way. I have no hesitation in recommending Beercocks to handle the sale of your property. Thank you
Mr · 30 June 2023
★★★★★ 5/5
TrustpilotHarriet at Beercocks was exceptional…
Harriet at Beercocks was exceptional throughout our house sale. She maintained excellent communication, handled negotiations professionally, and kept the process moving smoothly from start to finish. Her expertise and dedication made what could have been a stressful experience much easier. Highly recommend!
Hannah · 28 November 2024
Agent replied · 25 December 2024
Thank you so much for your kind review, it means so much to the Beercocks family!
★★★★★ 5/5
TrustpilotWe are currently selling our house
We are currently selling our house, offer made and now in that limbo phase and keeping everything crossed.Newland Ave office of Beercocks has been supporting us with our sale - but really the whole crew has been there.Eloise and Jack have been fantastic and even with me being in contact with them nearly everyday they have always been reassuring, patience and keep us up to date. I will admit that Beercocks system of how they support sellers is brilliant. We have sold a previous house with Beercocks and that was roughly 6yrs ago and they was good then. Now it's even better!Thank you again
Sarah · 7 April 2022
Agent replied · 12 June 2024
Thanks for your kind review! It means so much to all of the beercocks family
★★★★★ 5/5
TrustpilotRecommend these guys very highly
Recommend these guys very highly. Very on the ball at all stages in the sales process. Incredibly efficient and kept me in the loop at all times. Grace in particular did an outstanding job marketing and communicating with prospective buyers but the whole team were instrumental in proceeding to sale. Thank you so much!
E · 10 May 2024
Agent replied · 12 June 2024
Thanks for your kind review, It means so much to all of the beercocks family!
★★★★★ 3/5
TrustpilotThe marketing of our property
The marketing of our property - we had a number of viewers who commented on how our house and garden looked better and bigger than on the photos, I suppose this was better than being disappointed by false pictures of stretched rooms etc but on the other hand, how many had been put off by the pictures?Sale negotiations - We were encouraged to accept an offer £2500 less than what we sold for, being told that it would be their job to negotiate that extra off our next property. We stuck to our guns on the offer price we wanted and received our full asking price.Sales progression team - In all honestly the sales progression team were good but I feel there may be room for slight improvements.At times my husband and I felt like it was our buyers paying the end bill and not ourselves.Having dealt with the sales progression team of another estate agent, one feature I liked is that they would request and email weekly updates from both our solicitor and that of who we were buying off. The information was very up to date and useful.
Reviewer · 2 April 2022
Agent replied · 12 June 2024
Hello, first of all I would like to say thank you for taking the time to leave us a review and for your honesty. If you wouldn’t mind sending me an email with your address so that I can look in to this further, that would be great. Your feedback is really important to us and we will take on board your comments. Please be assured our clients always come first, I am sorry to hear that you may have doubted that at times. We pride ourselves on our service and we are always looking at improving. Please contact me at Henry.b@beercocks.com - Simply type your address and that’s it. Kind RegardsHenry Beercock
★★★★★ 5/5
TrustpilotExcellent Estate Agent
A very positive experience with Beercocks.Excellent, friendly and efficient service from start to finish; especially from Ellie at the Beverley office.She kept me updated quickly and was always on hand (or quickly returned my call) to answer any questions or resolve any issues.Top estate agent.I would definitely recommend.
Mark · 23 August 2024
Agent replied · 24 August 2024
Thanks so much for your kind review, it means a lot to the Beercocks family!
★★★★★ 5/5
TrustpilotJoshua was very helpful and informative…
Joshua was very helpful and informative throughout the process.Many Thanks
Worktopcity.com · 14 February 2024
Agent replied · 12 June 2024
Thanks for your kind review, It means so much to all of the beercocks family!
★★★★★ 5/5
TrustpilotFriendly and helpful throughout
Friendly and helpful throughout. When our first choice of house was sold to someone else Jane made suggestions as to other similar properties one of which we subsequently bought. A pleasure to speak to.
.Jo · 26 November 2021
Agent replied · 12 June 2024
Thank you for your very kind review! It means so much to all the beercocks family
★★★★★ 5/5
TrustpilotGreat service and people very…
Great service and people very helpful.Thank you Jack!
Mioara · 23 March 2024
Agent replied · 12 June 2024
Thanks for your kind review, It means so much to all of the beercocks family!
★★★★★ 5/5
TrustpilotExceptional!
Beercocks is doing a brilliant job wherein they consistently update us regardless we are buying or seeking a property.Being committed to their task to make us comfortable in finding a right property.Best thing I really appreciate is how they post or market a decent to amazing property.
Ronnel · 30 August 2024
Agent replied · 26 October 2024
Thank you so much for your kind review, it means a lot to the beercocks family!
★★★★★ 5/5
TrustpilotWe felt really looked after
We felt really looked after with the amazing service provided by Lizzie. It was a long process and we really appreciated her transparency and communication keeping us informed and allowing us to plan when delays occurred. Brilliant service and highly recommend.
Rebecca · 27 November 2024
Agent replied · 25 December 2024
Thank you so much for your kind review, it means a lot to the Beercocks family!
★★★★★ 5/5
TrustpilotWe are a week into our experience with…
We are a week into our experience with Beercocks and so far they have been fantastic. They came out really quickly and at a time suitable to us to take the pictures. The house went on the pre market to those on their books looking for properties in the area and sold before even going onto rightmove. They were so efficient and responded to me via phone or email almost immediately. I would 100% use them in the future and couldn't thank them enough!
Georgia · 3 February 2022
Agent replied · 12 June 2024
Thanks so much for your lovely review, it means so much to all of the beercocks family!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.