Osborne Heath reviews

★★★★★ 5/5

Google

I had a great experience with this estate agents during my lettings move. Jess, Sophie and Charlotte were all incredibly helpful throughout the entire process and made everything feel smooth and stress-free. Communication was clear and timely, any questions I had were answered quickly, and they were always approachable and professional. It really made a big difference having a team that was so supportive and on top of everything. I’d happily recommend them to anyone looking to rent, thanks again to Jess, Sophie and Charlotte for all their help!

Matthew · 17 February 2026

★★★★★ 5/5

Google

We sold our house using Osborne Heath estate agents in Windsor Berkshire. Elle was assigned to sell our house and help us through the process. Elle is a very kind and professional , not to mention her patience,understanding and support. Nothing is too much trouble. She has got us through all the hard and difficult times. Without her it wouldn't of been so easy. I would also like to mention that Elle is an inspiration and an asset to Osborne Heath. Osborne Heath can't afford to lose someone like her. Well done Elle and thanks from the bottom of our hearts. Kevin & Karen.

Kevin · 17 January 2026

★★★★★ 5/5

Google

We have just moved into our lovely new home sold to us by Osborne Heath. They have been amazing since I walked into their office 11 months ago. Elle Harcup called me pretty much every fortnight, some properties were definitely not right but it just felt like she was assimilating what we were really looking for. They came up trumps in September and have made our buying process as good as it could be. Jonathan and Mia were also professional and collaborative, but Elle has been a shining star. Such a warm and personable young woman , it felt like she was building a relationship with us and the seller. I would highly recommend this company to anyone buying or selling a property.

Pollyanna · 17 January 2026

★★★★★ 5/5

Trustpilot

The meaning of Customer Service

We had been viewing houses from February 2025, saw our new house in September and moved in on December 19. I met several agents over the weeks, but Osborne Heath stood out way above the rest thanks to the efforts of Elle Harcup (and shout out to Mia back in the office). Highly knowledgeable and professional, she made house buying a pleasure, if that is possible, and took much of the stress out of the situation. Enthusiastic customer service is not usually the norm on this side of the Pond and in this case expectations were surpassed. Well done OH and EH!

Gareth · 23 December 2025

★★★★★ 5/5

Google

I recently sold my property in Windsor with Osborne Heath. From the beginning with the valuation and all the way through the sale process the whole team were so helpful and such a pleasure to deal with. They are very responsive and super organised. Elle was always so calm and supportive, even when things were stressful. Thank you also to James, Mia, Ryan and Jonathan. I would highly recommend Osborne Heath.

Sarah · 17 February 2026

★★★★★ 5/5

Google

Recently purchased a property through Osborne Heath. Elle Harcup was the sales manager who showed us round and progressed the initial negotiations. We found her to be knowledgeable, friendly and skilful in balancing the needs of both us as purchasers and the vendors. Very focussed on keeping us up to date with progress; she came across as very hard working - it wasn't unusual to get an update from her well after normal office hours. We would be very happy to have Elle act for us in any future property sale.

Phil · 2 November 2025

★★★★★ 5/5

Google

We had the pleasure of working with Charlotte, and we can not recommend her enough! We had just moved from the US, and finding a good estate sales agent in the UK has been challenging. Charlotte was super responsive, kind and knowledgeable! She always had great thoughtful listings that met our picky criteria. She’s the one to work with in the Winsdor area!

Maureen · 17 December 2025

★★★★★ 5/5

Google

Oscar has been helping us with our house search and he has been very good, informative, friendly, professional and always on time! Although we haven't been able to secure a property yet, we are confident that Oscar will find us just what we are looking for! Oscar is a credit to your organisation! Thanks Oscar :)

Tallia · 4 October 2025

★★★★★ 5/5

Trustpilot

We viewed multiple properties with…

We viewed multiple properties with Osbourne Heath, Toron was always the agent conducting the viewings, he was very professional, knowledgeable and understanding of our requirements. He also supported and managed the offer stage well by keeping us fully updated at all times. Our after sale process was managed by Pam, she was also very helpful and understanding and did a great job at keeping us updated. Overall we were very pleased with our experience with Osbourne Heath.

Steph · 17 January 2025

★★★★★ 5/5

Google

I ve recently sold a house through Osborne Heath. My agent Elle Harcup was professional and efficient from the start to the end of the sale process. I am happy to recommend.

Ekaterina · 3 April 2026

★★★★★ 5/5

Trustpilot

Step Aside Allsop - Elle Harcup is here

We spent over a year looking for our forever home and encountered Elle Harcup in our search and eventual purchase. Elle was always knowledgable, polite, professional for each property we saw. Her patience, good humour and kindness was stand out against the other agents we met. I couldn't recommend and endorse her enough. The new Kirtsie Allsop for sure.

Sally · 12 May 2025

★★★★★ 5/5

Google

Wow..... What a wonderful bunch of people..... Buying and selling can be a traumatising experience and I had my fair share of melt downs. Greg was always there to defuse, calm me down and take the lead when I leant on him for support. All the staff at the Windsor office ie the lovely Lauren and of course JB were always so helpful and supportive especially when I was having one of my many Bimbo moments. Wonderful people especially at the time when the market wasn't doing so well. Absolutely reccomend

Sita · 8 June 2024

★★★★★ 5/5

Google

Without hesitation - top class organisation ! We decided to go to market in Spring 2023 and immediately realised how quiet things were. The post COVID bubble had well and truly burst and it was clear that things were quite different to the previous 20 odd years of our experience of the housing market. Osborne Heath turned out to be the kind of pro active agent you need in your corner in tough times. First class local market knowledge, high quality Marketing with slick photography and a fantastic pro active team of sales professionals always searching out opportunities to introduce a potential buyer. A genuine million thanks from us both to you, Greg and the team at Osborne Heath and the best of luck to you all - as long as you're in the town, we wouldn't think of using anyone else !

Daniel · 25 May 2024

★★★★★ 5/5

Google

We had a fantastic experience from start to finish with Osborne Heath. Greg and his team were enthusiastic, proactive and put 110% effort in to getting our property sold. Most importantly, they made sure to be in touch weekly to keep us updated along with feedback from all viewings. There was never a time we lost any faith in them and I will most definitely use them again in future if the time may come. Thank you!!

Emily · 8 June 2024

★★★★★ 5/5

Google

Greg and his team were great from start to finish in helping me sell my property in central Windsor. I chose Osborne Heath over Savills and Hamptons because I believed they were more committed to helping me sell my property. The team are professional yet personable. A proactive approach paired with informative and punctual communication resulted in a successful house sale in trying market conditions. The buyers were also very happy with the process Osborne Heath conducted. I wouldn't recommend another agent.

Daniel · 17 March 2024

★★★★★ 5/5

Google

Our experience with Rikki at Osborneheath Windsor has been nothing short of exceptional. As a sales consultant, Rikki embodies the qualities of genuineness, honesty, and responsiveness to an extraordinary degree. From our initial contact, Rikki impressed us with her genuine approach. She took the time to understand our preferences and needs, demonstrating a sincere interest in helping us find the perfect property. Throughout the entire process, Rikki's honesty shone through; she provided transparent and insightful advice, ensuring we were well-informed every step of the way. One of the most remarkable aspects of working with Rikki was her responsiveness. She was always available to address our questions and concerns, promptly providing solutions and guidance whenever needed. Without hesitation, We would recommend Rikki to anyone looking for a reliable and trustworthy sales consultant. Her integrity, professionalism, and genuine care for her clients set her apart in the industry. Thank you, Rikki, for your outstanding service and for making our property buying journey a truly memorable one!

Ranjith · 17 March 2024

★★★★★ 5/5

Google

It was my wife and I's first experience of selling a home and I couldn't be more pleased that we decided to go with Osborne Heath. I was incredibly impressed with the level of professionalism of everyone we dealt with, from getting a valuation of the home through to achieving above the asking price, and the frequent updates in between. I couldn't recommend them highly enough.

Simon · 27 March 2026

★★★★★ 5/5

Google

At a difficult time in the market we decided to switch to Osborne Heath - can say confidently it was the best decision we made! Greg and the team provided exemplary service, demonstrating exceptional professionalism and expertise throughout the entire process. Their attention to detail ensured a smooth transaction, while their prompt communication and proactive approach made me feel confident and informed every step of the way. I highly recommend their services for an stress-free experience.

Melanie · 16 April 2024

★★★★★ 5/5

Google

I had an exceptional experience working with Osbourne Health in selling my property. From the outset, their professionalism and proactive approach stood out, making the entire process smooth and stress-free. Communication was seamless, and I always felt well-informed about the progress. The selling process was not only successful but also a positive and pleasant experience. The level of commitment displayed by the entire team was outstanding and I genuinely appreciate their dedication and support. I can highly recommend Osbourne Heath.

Jenna · 17 January 2024

★★★★★ 5/5

Google

Very professional. Elle had great insights into the market. Elle was very enthusiastic and easy to work with. Would highly recommend

AA · 17 February 2026

★★★★★ 5/5

Trustpilot

Highly impressive throughout

Where to start! To say Kyle at Osborne Heath has gone above and beyond would be an understatement - our house sale was extremely challenging with many tens of enquiries coming our way, 5-6 emails daily at one point and plenty of out-of-hours phone calls dealing with questions over a period of many months.

Charlotte · 12 June 2026

★★★★★ 5/5

Google

Osborne Heath have been a pleasure to work with in the sale of my property. Despite challenging market conditions, the team at Osborne Heath put their full support behind my sale efforts. Having previously listed with another agent prior to appointing Osborne Heath, it was a completely different experience. The team are personable, hard working and know the local market well. They’re in regular contact and their app allows you to track viewings and feedback. Thank you to the entire team, especially Rikki who secured our final sale!

Elizabeth · 18 November 2023

★★★★★ 5/5

Google

Outstanding. We bought our house through Osbourne Heath and I can honestly say that our experience of working with the team has been first class. We were in the market to buy for 18 months, and interacted with many estate agents, but Rikki built a strong personal relationship with our family and really understood what we were looking for. She only presented us with properties that met our needs, which saved much time and built genuine trust. We did give Rikki a tough set of asks - to find a 4 bed detached house with a south facing garden in Windsor in a slow market, but Rikki did it for us. When we identified the house we wanted, it was not always smooth sailing, but Rikki managed the whole process so smoothly and professionally, which gave us a lot of confidence. If going through another sale process, I wouldn’t hesitate to list with Osbourne Heath and Rikki. She genuinely understands the needs of both buyer and seller, is calm in difficult situations, and honest throughout. Thanks so much Rikki!!

Clare · 18 November 2023

★★★★★ 5/5

Google

I contacted Osborne Heath to initially view a property they had listed. I was very impressed with the communication and indeed the preparation put into my initial viewing. My house was sold and I offered on the house I’d seen with Osborne Heath and it was accepted. Unfortunately, as do often happens, my buyers pulled out and I was not getting many viewings on my house with my big brand corporate agents (based in Maidenhead ) and thought I would lose the house I wanted to buy in Windsor . Greg at Osborne Heath was very supportive and I decided to let them joint promote my property to try and get a buyer . They were so much more efficient than my other agent. This was noticeable right away. They listened and understood my needs and preferences around communication and worked as a strong team so that everyone in the office always knew what was going on . Promotional materials were produced so much more quickly than initially by my other agent and I had regular updates. They had people viewing my house straight away and found someone who wanted to buy it very quickly . They were also able to sell my prospective buyers house and Greg and his team managed the whole chain to completion. I had regular communication and always felt looked after. Ultimately, I have sold and bought a new house in a challenging market and Osborne Heath made this happen, when other agents failed . The process was made positive and stress free and I felt like a valued customer through out. I could not recommend Greg and his Team, particularly Holly and Rikki, highly enough . As a customer , whether it be a buyer or seller, you are given personal service by highly trained, experienced and committed people who like what they do and are very good at it! They are also very competitively priced and extremely good value for money. Don’t use anyone else.

Eleanor · 18 November 2023