Trusted Agent profile · Berkshire

Osborne Heath Berkshire reviews

4.9

★★★★★ Excellent

111 reviews across 2 platforms

16 St. Leonards Road, Windsor, Berkshire, SL4 3BU

Osborne Heath's office in Berkshire, at 16 St. Leonards Road, is rated 4.9 out of 5 across 111 reviews on two platforms, including 86 Google reviews rated 4.9.

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4.9 / 5

86

Reviews on Google

This office

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25

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Berkshire office, from every platform, shown as written. First names only.

5/5

Google

Without hesitation - top class organisation ! We decided to go to market in Spring 2023 and immediately realised how quiet things were. The post COVID bubble had well and truly burst and it was clear that things were quite different to the previous 20 odd years of our experience of the housing market. Osborne Heath turned out to be the kind of pro active agent you need in your corner in tough times. First class local market knowledge, high quality Marketing with slick photography and a fantastic pro active team of sales professionals always searching out opportunities to introduce a potential buyer. A genuine million thanks from us both to you, Greg and the team at Osborne Heath and the best of luck to you all - as long as you're in the town, we wouldn't think of using anyone else !

Daniel · 25 May 2024

Agent replied · 15 June 2024

Thank you Daniel, Greg and the team will be delighted with your review!

5/5

Google

We had a fantastic experience from start to finish with Osborne Heath. Greg and his team were enthusiastic, proactive and put 110% effort in to getting our property sold. Most importantly, they made sure to be in touch weekly to keep us updated along with feedback from all viewings. There was never a time we lost any faith in them and I will most definitely use them again in future if the time may come. Thank you!!

Emily · 8 June 2024

Agent replied · 15 June 2024

Thank you Emily, and congratulations on your sale!

5/5

Google

Greg and his team were great from start to finish in helping me sell my property in central Windsor. I chose Osborne Heath over Savills and Hamptons because I believed they were more committed to helping me sell my property. The team are professional yet personable. A proactive approach paired with informative and punctual communication resulted in a successful house sale in trying market conditions. The buyers were also very happy with the process Osborne Heath conducted. I wouldn't recommend another agent.

Daniel · 17 March 2024

Agent replied · 15 June 2024

Thank you for a lovely review, and we're glad the sale went through smoothly. We will pass your comments onto Greg and the team

5/5

Google

Our experience with Rikki at Osborneheath Windsor has been nothing short of exceptional. As a sales consultant, Rikki embodies the qualities of genuineness, honesty, and responsiveness to an extraordinary degree. From our initial contact, Rikki impressed us with her genuine approach. She took the time to understand our preferences and needs, demonstrating a sincere interest in helping us find the perfect property. Throughout the entire process, Rikki's honesty shone through; she provided transparent and insightful advice, ensuring we were well-informed every step of the way. One of the most remarkable aspects of working with Rikki was her responsiveness. She was always available to address our questions and concerns, promptly providing solutions and guidance whenever needed. Without hesitation, We would recommend Rikki to anyone looking for a reliable and trustworthy sales consultant. Her integrity, professionalism, and genuine care for her clients set her apart in the industry. Thank you, Rikki, for your outstanding service and for making our property buying journey a truly memorable one!

Ranjith · 17 March 2024

Agent replied · 15 June 2024

Thank you Ranjith

5/5

Google

Oscar has been extremely helpful, kind and patient with my flat hunt!! He has been very efficient!! Thank you very much for everything Oscar!! You are a star!!! ⭐️⭐️⭐️⭐️ thank you so much and see you soon!! 😊😊😊🙏🏻🙏🏻🙏🏻⭐️⭐️⭐️⭐️

Marcela · 10 October 2025

Agent replied · 22 September 2025

Thank you Marcela, and we're glad we were able to find you a property

5/5

Google

It was my wife and I's first experience of selling a home and I couldn't be more pleased that we decided to go with Osborne Heath. I was incredibly impressed with the level of professionalism of everyone we dealt with, from getting a valuation of the home through to achieving above the asking price, and the frequent updates in between. I couldn't recommend them highly enough.

Simon · 27 March 2026

Agent replied · 17 April 2026

Thank you and a huge congratulation to you and your family

5/5

Google

At a difficult time in the market we decided to switch to Osborne Heath - can say confidently it was the best decision we made! Greg and the team provided exemplary service, demonstrating exceptional professionalism and expertise throughout the entire process. Their attention to detail ensured a smooth transaction, while their prompt communication and proactive approach made me feel confident and informed every step of the way. I highly recommend their services for an stress-free experience.

Melanie · 16 April 2024

Agent replied · 15 June 2024

Thank you Melanie, and please thank Tony for the lovely email he sent us. We all hope you are enjoying your new home!

5/5

Google

I had an exceptional experience working with Osbourne Health in selling my property. From the outset, their professionalism and proactive approach stood out, making the entire process smooth and stress-free. Communication was seamless, and I always felt well-informed about the progress. The selling process was not only successful but also a positive and pleasant experience. The level of commitment displayed by the entire team was outstanding and I genuinely appreciate their dedication and support. I can highly recommend Osbourne Heath.

Jenna · 17 January 2024

Agent replied · 15 June 2024

Thank you Jenna, and congratulations for completing today!

5/5

Google

Very professional. Elle had great insights into the market. Elle was very enthusiastic and easy to work with. Would highly recommend

AA · 17 February 2026

Agent replied · 17 April 2026

Thank you, and congratulations on your sale

5/5

Google

Osborne Heath have been a pleasure to work with in the sale of my property. Despite challenging market conditions, the team at Osborne Heath put their full support behind my sale efforts. Having previously listed with another agent prior to appointing Osborne Heath, it was a completely different experience. The team are personable, hard working and know the local market well. They’re in regular contact and their app allows you to track viewings and feedback. Thank you to the entire team, especially Rikki who secured our final sale!

Elizabeth · 18 November 2023

Agent replied · 15 June 2024

Thank you for your kind review!

5/5

Google

Outstanding. We bought our house through Osbourne Heath and I can honestly say that our experience of working with the team has been first class. We were in the market to buy for 18 months, and interacted with many estate agents, but Rikki built a strong personal relationship with our family and really understood what we were looking for. She only presented us with properties that met our needs, which saved much time and built genuine trust. We did give Rikki a tough set of asks - to find a 4 bed detached house with a south facing garden in Windsor in a slow market, but Rikki did it for us. When we identified the house we wanted, it was not always smooth sailing, but Rikki managed the whole process so smoothly and professionally, which gave us a lot of confidence. If going through another sale process, I wouldn’t hesitate to list with Osbourne Heath and Rikki. She genuinely understands the needs of both buyer and seller, is calm in difficult situations, and honest throughout. Thanks so much Rikki!!

Clare · 18 November 2023

Agent replied · 15 June 2024

Thank you for such a great review! We hope you and the family cant wait to get moved into your lovely new home

5/5

Google

I contacted Osborne Heath to initially view a property they had listed. I was very impressed with the communication and indeed the preparation put into my initial viewing. My house was sold and I offered on the house I’d seen with Osborne Heath and it was accepted. Unfortunately, as do often happens, my buyers pulled out and I was not getting many viewings on my house with my big brand corporate agents (based in Maidenhead ) and thought I would lose the house I wanted to buy in Windsor . Greg at Osborne Heath was very supportive and I decided to let them joint promote my property to try and get a buyer . They were so much more efficient than my other agent. This was noticeable right away. They listened and understood my needs and preferences around communication and worked as a strong team so that everyone in the office always knew what was going on . Promotional materials were produced so much more quickly than initially by my other agent and I had regular updates. They had people viewing my house straight away and found someone who wanted to buy it very quickly . They were also able to sell my prospective buyers house and Greg and his team managed the whole chain to completion. I had regular communication and always felt looked after. Ultimately, I have sold and bought a new house in a challenging market and Osborne Heath made this happen, when other agents failed . The process was made positive and stress free and I felt like a valued customer through out. I could not recommend Greg and his Team, particularly Holly and Rikki, highly enough . As a customer , whether it be a buyer or seller, you are given personal service by highly trained, experienced and committed people who like what they do and are very good at it! They are also very competitively priced and extremely good value for money. Don’t use anyone else.

Eleanor · 18 November 2023

Agent replied · 15 June 2024

Thank you for such a fantastic review and we look forward to seeing you in a couple of weeks when you collect the keys for your new home.

5/5

Trustpilot

Phenomenal Reputation Is Deserved

Estate Agency is one of those jobs that you can do well or badly and still get away with earning the same amount. Sophia and the team at Osborne Heath take pride in their work and their good reputation is hard earned. I had to leave my flat because my landlord was terminally ill and needed to sell. I had real problems and was very worried but the team worked through everything quickly and diligently. This review isn't an opportunity to rubbish the other estate agents in the area but it's fair to say that the low standards I dealt with at my previous property were in stark contrast to the high standards of Osborne Heath. If you drive around Ascot you see Osborne Heath boards everywhere. Their predominant status is a result of the high standards they deliver. I beg you do not waste your time with their well known rival!

Andre · 15 November 2023

Agent replied · 26 July 2025

Thank you for a wonderful review, which we have passed onto Sophia and the team. We hope you are looking forward to moving into your new home tomorrow.

5/5

Google

Having worked with Charlotte at Osborne Heath - it was the best, most professional experience and we are very happy to now have engaged and contracted

Stacey · 16 November 2025

Agent replied · 23 November 2025

Thank you. We hope you are both starting get settled in your now home

5/5

Trustpilot

Excellent Agent

As a tenant, I found Osbourne Heath a brilliant agent. Matilda in particular provided an excellent service and really helped the property feel like home. I’d really recommend Osbourne Heath and will likely use them again in the future for any further lets.

Sian · 21 May 2025

Agent replied · 23 August 2025

Thank you for such a lovely review and we hope the move into your new house went smoothly

5/5

Google

My wife and I recently purchased our first house thanks to Greg and the amazing team at Osborne Heath. Greg was dedicated to finding a property that suited our needs and budget and was honest, helpful and highly communicative throughout the process. It was a pleasure dealing with Osborne Heath - a team of individuals who go above and beyond to make what can be a difficult process as easy and pain-free as possible.

Chris · 17 January 2024

Agent replied · 15 June 2024

Thank you Chris, we hope you have settled into your new home and are enjoying life in the town centre

5/5

Google

We had a great experience with Greg and Olivia on the entire Property exchange completion process from viewing until the hand-over. Very professional, friendly and flexible, they were able to accommodate us on a short notice to view the property at multiple instances. Greg was able to bridge the communications and resolve queries between the property Seller and our Solicitor. He was also able to guide us on the steps on the hand-over and Move process. Strongly recommend them to all.

Mohammed · 20 August 2023

Agent replied · 15 June 2024

Thank you Mohammed, we're glad it all worked out well and hope you are enjoying your new home

5/5

Google

James & Johnathan + the team at Osborne Heath are fantastic, right from the start we were given accurate information & support from the hole team. They found us a buyer in the 1st 2 weeks of going to market & we're there for us through out the hole experience. I cannot thank them enough for the support & understanding, as we hadn't been through the selling process in over 20 years, 👍 to all the team.

Gary · 10 October 2025

Agent replied · 25 May 2025

Thank you Gary, we all loved working with you and Sandra. Thanks for choosing Osborne Heath, and we hope you settle into your new area nicely

5/5

Google

Jessica and Sophie have been really amazing supporting me with finding my new house. They have been attentive, communicative and flexible based on my requirements and timelines, and always been there to answer any questions or queries I have had. Couldn’t recommend enough.

Eleanor · 10 July 2026

Agent replied · 10 October 2026

Thank you for your five star review which we will pass on to Jess and Sophie, and congratulations on moving into your new home

5/5

Google

From start to finish, when Greg came to appraise the property with Holly we had the sense that they knew what they were doing. They have been so professional from start to finish, it’s Thanks to Rikki’s tenacity, patience and professionalism we sold with in 8 weeks from start to finish, we completed today in fact. I honestly couldn’t fault them I had regular updates, and they delivered what they said they would. There’s a lot of negativity with estate agents, however I couldn’t praise them highly enough. Sincerely Thank you one and all 😊

Sharon · 21 July 2023

Agent replied · 15 June 2024

Thank you sincerely for taking the time to share your wonderful experience with us! We are absolutely delighted to hear about your positive journey with our team, and we greatly appreciate your kind words.

5/5

Trustpilot

We have used Osborne Heath for selling our…

We have used Osborne Heath for our recent sale, was on the market with them for just over 8 weeks and we completed today, I cannot thank Greg and his team especially Rikki enough for the way they handled our sale from start to finish. They handled it with professionalism, integrity and we didn’t need to worry about a thing it was all In hand we were given buyers reviews the next day after the viewings, and they’ve been open and honest from the start. I wouldn’t hesitate to recommend them to sell /rent your home we absolutely cannot fault the service given. THANK YOU ONE & ALL

Sharon · 7 July 2023

Agent replied · 17 June 2024

Thank you so much for taking the time to share your wonderful experience with Osborne Heath. We take great pride in our commitment to professionalism and integrity, ensuring that our clients have a stress-free and seamless experience throughout the entire process. It's great to know that you felt confident and reassured, knowing that everything was in capable hands.

5/5

Google

Jess has been very helpful and has a real friendly approach which puts the customer at ease. Been a very easy process through Osborne Heath. Highly recommend

Louise · 8 October 2025

Agent replied · 9 October 2025

Thank you Louise. Jess is looking forward to handing your new keys over you

5/5

Google

I would like to thank everybody at Osborne Heath Windsor office for providing a very professional service. The communication has been highly efficient Sophie has delivered a letting service , which has fully met all my requirements quickly and efficiently.

Roger · 10 July 2026

Agent replied · 10 October 2026

Thank you. Congratulations on the let and we're delighted that you're so happy with the service

5/5

Google

Thank you very much, Osborne Heath really good company and Reliable Specially Charlotte is brilliant she is a very professional and a very nice person at the same time

Nino · 26 August 2025

Agent replied · 9 September 2025

Thank you Nino, Charlotte was delighted with your review!

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