Every review we hold for the Berkshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGiving a big thumbs up to Achilles Michalari for the fantastic service! He responded to my enquiry really quickly and immediately arranged a viewing that worked with my work schedule.
He was on time for the appointment and showed me a few options. I really appreciated him taking my moving-out date restrictions into account and finding a solution that worked for everyone.
Moving can be such a stressful and time-consuming process, so I'm incredibly grateful for Achilles' dedicated focus and for making this as seamless as possible.
Thank you Achilles!
Claire · 16 June 2025
Agent replied · 16 June 2025
Thank you for leaving us this great review Claire, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 4/5
GoogleWhen we eventually managed to arrange the viewing, Abbie was helpful and friendly and came prepared with answers to all the expected questions. Not sure if you want feedback on the property here but I haven't received a call that I'm aware of about it. If you want my feedback I will await to hear from you via phone/email.
Susie · 16 April 2025
Agent replied · 16 April 2026
Thank you Susie for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleMary Barlow is simply superb. She doesn't budge when it comes to doing the right thing. She's very professional and quite pleasant to work with. She also tries to go over and beyond as you work closely with her. She is excellent and just a wonderful person.
Monica · 16 April 2025
Agent replied · 10 January 2025
Thank you so much for your kind words, Monica! We're thrilled to hear about your positive experience with Mary Barlow. Her dedication and professionalism truly set her apart, and we’re glad you felt well supported throughout your journey with us. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleAbbie, the estate agent that showed me around the property was very helpful and knew everything that I would need to know when I viewed that it was I felt very confident placing the offer the next working day.
They were very easy to deal with, happy to help and answer any questions that I may have, regardless of how many and how often I asked. They made the whole process a lot less stressful. Would definitely recommend them.
Katy · 16 April 2025
Agent replied · 24 September 2025
Thank you for leaving us this great review Katy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI had a very good experience with Mary on two occasions during my property search journey. Mary is very cooperative and patient and She always make sure that she answered any questions that we had at the time . Well done Mary and keep up the good work..
Safa · 9 August 2024
Agent replied · 23 August 2024
Hi Safa! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleSeveral weeks ago I completed an online request for rentals on Chancellors website. Later that day I received a call Sally Armstrong-Davies for additional information. She was an excellent listener and offered great suggestions. The following week she set up a showing for a flat in my area. I was so impressed with her level of professionalism and attention to details because the flat checked off all of my boxes except for a garden which is something I knew prior to the viewing. I had another viewing and couple of follow-up calls with Sally; all of which were very professional and she is extremely responsive (via email and phone). I would highly recommend Sally Armstrong-Davies. Great job Sally and thank you.PositiveResponsiveness, Quality, Professionalism
Shantie · 24 August 2021
Agent replied · 12 June 2024
Thank you for leaving us this great review Shantie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GoogleThe property managment team is awful!! But the letting team is friendly and helpful. The managment team didn't action on tenants request to extend her tenancy, I then found out tenants were still staying inside the property after contract end date. I had to chase up for rent collection . Commuincation is poor, not even respond to my email regards to rent payment amount and arrangment . They did not meet the service standard for the last 2 years , only performe check when I asked, and made it more complicated as they kept changing account managers and always falling behind on responsibilities.NegativeResponsiveness, Quality, Professionalism
Michelle · 13 June 2021
Agent replied · 12 June 2024
HI Michelle, we are sorry to read of your issue. So that we can resolve any issues please contact me on directly on jennifer.dowden@chancellors.co.uk. I will be happy to help and look into the matter for you. Many Thanks, Jennifer.
★★★★★ 5/5
GooglePhil at chancellors has been amazing from the first moment we contacted around seeing a property that was listed. Has been informative, given us details of what’s needed and kept us in the loop of what’s going on. He is always available to contact and help and would recommend him to anyone who is looking to move houses as the support is top notch. Keep it up!
Nathan · 16 April 2025
Agent replied · 14 April 2025
Thank you so much for your kind words, Nathan! We're thrilled to hear that Phil provided you with such excellent support throughout your property search. Your recommendation means a lot to us. If you need anything else, feel free to reach out. We're here to help!
★★★★★ 5/5
GoogleA house move is always a stressful experience so an understanding and sympathetic team is a massive plus from a customer's point of view. Timothy has been a very helpful and supportive professional with reassuring answers when things have gotten stressful or uncertain. I'm almost embarrassed by the number of phone calls and emails I made to him but he answered every single one so thank you for all the help!PositiveResponsiveness, Professionalism
Sara · 13 June 2021
Agent replied · 12 June 2024
Thank you Sara for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleThank you to Cathleen A for helping us to get our foot in the door in the wokingham area. We felt very updated and informed throughout the process.
Cathleen also really fought our corner as young renters and made sure the process was smooth for the both of us.
Thank you
Scarlet · 16 September 2023
Agent replied · 12 June 2024
Thank you Scarlet for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMy experience with Cathleen has been nothing but a pleasure. From day one of my property search Cathleen has been professional, proactive and very strategic in her recommendations to me. She understood the brief and delivered against those objectives. One of the best estate agents I have worked with.
Jonno · 16 October 2023
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAchilles was excellent from the beginning, very professional and knowledgeable.
Great service
Vasiliki · 17 May 2025
Agent replied · 12 November 2025
Thank you Vasiliki for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAchilles took the time to understand exactly what we were looking for and tailored every showing, suggestion, and strategy with our needs in mind. His communication was prompt and clear, and he was always available to answer questions, offer insight, and provide guidance through every step of the process. Achilles approached every challenge with confidence and professionalism.
Arntit · 16 June 2025
Agent replied · 16 June 2025
Hi arntit, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWhen using Chancellors, please ask for Judith. She is an asset to their brand and team. We had some teething issues when buying through them but nothing that wouldn't be experienced anywhere else and Judith has been excellent. So professional and puts her clients at the heart of what she does.
Heather · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us this wonderful review Heather, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleWe had a great experience with Chancellors while finding a rental property. Joshua and Amelia were very friendly and helped us through the whole process from property search to viewing appointments and then the letting agreement. I would highly recommend using Chancellors services to those who are looking to rent/buy properties.
Nikhil · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us this great review Nikhil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleMary was fantastic when I viewed the house on Friday. She was friendly, knowledgeable and really helpful, answering all my questions patiently. I'd definitely recommend her!
Fabrice · 3 November 2024
Agent replied · 10 November 2024
Thank you Fabrice for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHad an appointment with Philip to view an apartment. Philip was on time and had all the knowledge on the apartment. I wish there were more people that took such an interest.
Chris · 24 July 2024
Agent replied · 23 August 2024
Thank you for leaving us this great review Chris, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleHad great experience with Chancellors at our latest viewing. Amelia was very friendly, and extremely knowledgable on the property we were viewing. She was also accommodating with our booking process and kept us up to date on our bookings prior to viewing date. I would highly recommend Chancellors, and if you are looking to let properties, I highly recommend Amelia.
Gavin · 13 June 2022
Agent replied · 12 June 2024
Thank you Gavin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleVery well presented and our property agent Mary Barlow was very friendly and informative.
Miguel · 26 February 2025
Agent replied · 24 September 2025
Thank you for leaving us this great review Miguel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleCathleen has been a huge help to both me and my family, very lovely person and very helpful throughout the whole process of finding a house, a huge help with providing all the necessary information regarding the property, wouldn’t of wanted anyone else, thank you again Cathleen.
Harry · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us this great review Harry, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleThank you Achilles for helping us find our ideal property! 5⭐
Gewrgia · 23 March 2025
Agent replied · 12 November 2025
Thank you Gewrgia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMy experience with Cathleen Anderson was professional. She made sure to follow up each time during my rental property search. She was patient to answer any questions I had at the time. Well done and keep up the good work.
Lauren · 16 October 2023
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleThe estate agent Cathleen was wonderful; she kept my partner and I in the loop at all times and had a kind and friendly manner. It made the process a lot less stressful in comparison to the short-lived experiences we had with other companies.
Suzy · 13 June 2023
Agent replied · 12 June 2024
Thank you Suzy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAmelia was very professional, and very attentive to what I was looking for in a new home.
She was knowledgeable about the property, as well as knowledgeable about how things works here in uk.
Also she was great at helping us with quick references of the properties with her company.
Thanks Amelia.
Regards
Gaurav
Gaurav · 13 June 2022
Agent replied · 12 June 2024
Thank you Gaurav for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
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