Trusted Agent profile · Benton

Verified

Bowes Mitchell (Lettings) Benton reviews

4.8

★★★★★ Excellent

522 reviews across 1 platform

172 Benton Road, NE7 7UH

Bowes Mitchell (Lettings)'s office in Benton, at 172 Benton Road, is rated 4.8 out of 5 across 522 reviews on 1 platform, including 522 Google reviews rated 4.8.

Google logo

4.8 / 5

522

Reviews on Google

This office

Reviews may appear on more than one platform.

About Bowes Mitchell (Lettings) Benton

Bowes Mitchell Estate Agents have been successfully selling and letting properties for more than 25 years’ in and around Heaton (NE6), High Heaton, Benton (NE7), Longbenton, Killingworth and Forest Hall (NE12) as well as surrounding areas of Newcastle upon Tyne and Northumberland. We are a locally owned family-run business all of whom have a minimum of 10 years experience and knowledge of these areas. We endeavour to provide the very best customer service, a key part to our success since 1994. With property sales across the region we have a successful track record in marketing homes irrespective of their location. Continuity plays an important part in getting you moved and every member of the team have worked for the company for over 10 years, some for almost 25! As well as continuity, technology is equally as important to our approach and while our roots are in our local community our reach is far wider than your traditional local estate agent. Thinking of Selling, Buying, Letting or just require some initial advice please get in touch with us by email, telephone or social media; we'd love to hear from you.

Reviews

Every review we hold for the Benton office, from every platform, shown as written. First names only.

5/5

Google

Very responsive with setting up viewings of the property, and Clare was very helpful, thanks!

Bruce · 12 June 2024

5/5

Google

Thank you to Claire, Caitlen and Dom for all help in the sale of our property. Would highly recommend this Estate Agents.

Joanne · 25 January 2024

5/5

Google

Excellent estate agents , great communication. Really friendly and helpful ☺️

Rosie · 13 February 2026

5/5

Google

Easy estate agent to deal with and happy to recommend them

Gary · 13 February 2026

5/5

Google

Many thanks to Lynn, Clare and Michael, you were all 5 * From Heather and Lesley.

David · 19 January 2021

Agent replied

Thank you so much for your review! Makes all of our hard work worthwhile! We wish you the best of luck in the future

5/5

Google

Have used Bowes Mitchell for years having them manage a let and sale of home. All the staff at the Four Lane Ends branch are fab, professional yet very helpful and approachable. Always very efficient and keep you updated at all times. Would definatley recommend 100% and will definitely used these guys again!PositiveQuality, Professionalism, Value

Julie · 20 June 2022

Agent replied · 19 June 2024

Julie, many thanks for taking out the time to leave us this fantastic review. It means the world to us to have such positive feedback :) We wish you all the very best in the future. Best wishes Bowes Mitchell

5/5

Google

A great experience purchasing a flat through Bowes Mitchell. They were always super friendly and helpful, willing to accommodate requests for extra viewings and keeping us up to date. They were very proactive when our first purchase fell through and we were able to find and secure another property through them within 24 hours. All in all, a flawless service!PositiveResponsiveness, Professionalism

Alice · 20 June 2021

Agent replied · 19 June 2024

Thank you for your time in leaving us such a great review! we wish you all the best in the future!

5/5

Google

Did a great job handling some tricky queries from our buyers in the lead up to selling our house

Travis · 17 November 2025

5/5

Google

What a fantastic team! They were extremely professional but so warm and friendly and most importantly, kept me up to date - every step of the way! Could not have asked for better support from Clare, one in a million!

Jason · 27 September 2023

Agent replied · 25 March 2024

Thank you so much for your kind words and 5-star review! We are so grateful for your business and your support. We are especially pleased to hear that you found our team to be professional, warm, friendly, and supportive. We strive to provide our clients with the best possible service, and we are glad that you were happy with the support you received from Clare. We understand that buying or selling a property can be a stressful and emotional time, so we are committed to keeping our clients informed and up-to-date throughout the entire process. We are glad that you appreciated our communication and that you felt supported every step of the way. We appreciate your feedback, and we will continue to work hard to provide our clients with the best possible service. Thank you again for your kind words and your business. We appreciate your trust and support. Sincerely, Inde

5/5

Google

Lovely staff who always responded very quickly to questions when we were buying a property through them. They made the process stress free, and were always accommodating of requests to revisit the property to measure up for curtains, …

Johanna · 13 April 2025

5/5

Google

The lady conducting the viewing was there waiting spot on the time,she was very professional and polite,explained all that I asked,showed me around and allowed me my own time.I was very impressed and am applying for the rental.

Bruce · 27 October 2023

Agent replied · 25 March 2024

Dear Bruce Walker Thank you so much for your kind review! We are so glad to hear that you were impressed with the viewing experience, and with the professionalism and politeness of our staff member. We take pride in providing our potential tenants with the best possible experience, and we are always working to improve our services. Your feedback is very important to us, and we appreciate you taking the time to share your thoughts. We are also pleased to hear that you are applying for the rental property. We wish you the best of luck with your application, and we look forward to the possibility of welcoming you as a new tenant. Thank you again for your review. We value your feedback and appreciate your business.

5/5

Google

Good friendly professional guidance and service etc from Claire, Owen and Muno too.

Archi · 17 December 2025

5/5

Google

A great experience purchasing a flat through Bowes Mitchell. They were always super friendly and helpful, willing to accommodate requests for extra viewings and keeping us up to date. They were very proactive when our first purchase fell through and we were able to find and secure another property through them within 24 hours. All in all, a flawless service!

Peggy · 20 December 2020

Agent replied

Thank you for your time in leaving us such a great review! we wish you all the best in the future!

5/5

Google

We are selling our home via Bowes Mitchell and have been very happy with the friendly, knowledgable and professional level of service we have received to date. They have gone out of their way to secure a sale and kept us updated throughout the process so far.

Paul · 3 December 2022

Agent replied · 31 July 2023

Paul, thank you for your positive review :)

5/5

Google

What brilliant service and I cannot praise the service from Lynne too highly. She is a star. I have downsized my portfolio in Newcastle and have sold 3 properties in the last 12 months, each through Bowes Mitchell. All sales have gone so smoothly and the service I have received has been impeccable. Bowes Mitchell comes with my highest recommendation. Richard

Richard · 17 August 2020

Agent replied

I'm delighted you're pleased with the service you received from Lynn & her team. Having worked together for almost 25 years I just wish I had a penny for every compliment she's received in that time. I'd be able to retire! Thanks again John

5/5

Google

Bought and sold with Bowes Mitchell in Benton. Our house was sold in two days with plenty of viewings arranged. Always a quick response from Clare who dealt with us from start to completion. Thank you for helping us purchase our new home.

Ryan · 2 April 2023

Agent replied · 31 July 2023

Thank you for your kind review! 😊 …

5/5

Google

Fast services with provided great customer service. Well done team and thanks

J · 17 December 2025

5/5

Google

If I could click on 6 stars I would. All the staff were very professional every step of the way. Michael, who I dealt with, went above and beyond to keep me updated with how everything was progressing every step of they. Thanks for everything, if I ever sell I would 100% use Bowes Mitchell and recommend them to anyone.

Chris · 17 August 2020

Agent replied

Hi Chris; boy that's some review, 6 stars out of 5! I'm delighted you were pleased with the service

5/5

Google

Fantastic service and very friendly staff. Always kept me up-to-date throughout the sale processes. Always able to answer any questions I had during the sale. This allowed the sale to go through fast and smooth. I would recommend Bowes at four lane ends benton 100%.PositiveResponsiveness, Quality, Professionalism, Value

Scott · 27 August 2022

Agent replied · 31 July 2023

Thank you so much for leaving such a great review :)

1/5

Google

Had a property up with these people , after a few weeks with no viewings asked the question why ? To be told they hadn't listed it ( forgot ) to make matters worse they had lost the keys and fob to get into the building.Stay clearNegativeQuality

Rob · 27 August 2022

Agent replied · 31 July 2023

We have 100's of great reviews which we have worked hard for, we pride ourselves in giving fantastic customer service so upon receiving this review I was more than shocked. I have come to the conclusion that after checking all the data that we have, there are no details for Rob Wilkinson. If however, you would like to call the office please feel free to call and ask to speak to the Director.

5/5

Google

Great agent to deal with. Responsive, personable and ON THE BALL! Will definitely use again with confidence. Thank you, Owen, Claire, Jen and Aimee- top service!

Amber · 13 July 2025

5/5

Google

clare and michael are truly the best esate agents in the uk straight talking amazing efficient bringing many years of experience to enabale the sales to complete smoothly i have used most other agents in the north east and bowes mitchell are truely number 1PositiveResponsiveness, Quality, Professionalism, Value

JMD · 20 June 2022

Agent replied · 19 June 2024

:)

5/5

Google

The brilliant people at BM Benton (special shout-out to Clare) sell dreams, not houses. Without them we'd never have thought outside the box - and our comfort zone - to find the property we've just purchased. The home we previously bought through them wasn't even for sale at the time - Now That's What I Call Service #2!

Ann · 17 August 2020

Agent replied

Many thanks for your review and summary of how far my team will go to help get a client moved. I will pass on your praise with a special "shout out" to Clare.

5/5

Google

Extremely friendly and helpful team, really proactive. Clare and Michael were exceptional

B · 18 August 2019

Agent replied

Thank you for your review, it's greatly appreciated. Good luck in your new home from everyone at BM.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bowes Mitchell (Lettings)'s Google reviewsLeave Bowes Mitchell (Lettings) a review
The Trusted Agent

Is this your office? Claim your page.