Every review we hold for the Benton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI must say, I had an amaaaaazing experience with them! Thru ups and downs, they were there and fixed every single problem and made the entire experience much smoother!
I really have nothing negative to say 👍🏼👍🏼
Definitely recommend them to whoever is looking to buy houses in Newcastle x
Thank you so much Bowes Mitchell!!PositiveResponsiveness, Professionalism
Miguel · 27 August 2020
Agent replied
Hi Miguel I'm delighted you were pleased with our service & I shall pass on your compliments to my team. After 25 years in the business and with staff who have all worked here for 10 years+ we have the experience to be able to help as and when required. Thanks again for your comments, enjoy your new home & remember us when you move on! Kind regards John
★★★★★ 5/5
GoogleBM assisted me in finding tenants for my flat in Benton 3 years ago then handled it's sale this year. They have been very helpful and supportive through both processes and go the extra mile to make things happen. I can recommend them without hesitation.PositiveResponsiveness, Professionalism, Value
Andrew · 20 June 2022
Agent replied · 19 June 2024
:)
★★★★★ 5/5
GoogleOur property sale was by no way plan sailing but the professionalism and persistence from Clare and Michael paid off in the end and they got the sale across the line. Can’t thank them enough, I’d not hesitate to use Bowes Mitchell again in the future.PositiveProfessionalism
Paul · 20 June 2022
Agent replied · 19 June 2024
Paul, thank you for your review!
We wish you all the best in the future.
Best wishes
Bowes Mitchell
★★★★★ 5/5
GoogleI had 3 estate agents come and value our house.Claire won me over with her bubbly personality and enthusiasm to sell the house .im pleased i chose them as they did a fantastic job. Would deffo recommend them to anyone.
Colin · 9 December 2024
★★★★★ 5/5
GoogleWe were selling a house in Longbenton and from the first meeting with Clare our experience was superb, she was very pro active and communicative and the house sold very quickly. Excellent service👍 …
Neil · 1 July 2023
Agent replied · 31 July 2023
Thank you so much for leaving this review :)
★★★★★ 5/5
GoogleI've used Bowes Mitchell for buying and selling numerous properties over the past 10 years, they always provide a good friendly service and always on hand to answer any questions and help where they can.
Wouldn't use anyone else.
Claire · 3 December 2022
Agent replied · 31 July 2023
Fantastic thank you! If you have any friends and family that we can help you could bag yourself a £100 referral fee!
★★★★★ 5/5
GoogleMany thanks to the team at Bowes Mitchel for another successful sale. I have used Bowes Mitchel on several occasions now, because off there honest and straightforward approach. Michael and Lynn in particular have been a great help in the recent sale,
Under changing and challenging circumstances.PositiveResponsiveness, Professionalism
Glen · 27 August 2021
Agent replied
Glen, many many thanks for your lovely review. Really means the world to us that our hardworking doesn't go unnoticed!
We wish you all the best in the future
★★★★★ 5/5
GoogleWould highly recommend this Estate Agent. Great communication and lovely, friendly and helpful staff. We got a full asking price offer within days of putting our property on the market. It’s been an extremely positive experience & the staff at the Benton office provided us with an excellent service and expert advice throughout. Thank you.
Kath · 1 August 2019
Agent replied
A belated thank you for your compliments John (Managing Director)
★★★★★ 5/5
GoogleThank you very much Caitlin for dealing gracefully with Mr and Clare for all your hard work and professionalism in dealing with different challenges from start to end in selling my property.
I have already referred you to my friend and might just need you again in finding my next new home.
Wendy · 23 March 2024
★★★★★ 5/5
GoogleCouldn't recommend Bowes Mitchell enough l'd give them 10 stars if l could.All lovely helpful people and Clare goes above and beyond to help,keep the good work up x
Violet · 14 August 2023
Agent replied · 25 March 2024
Thank you so much for your kind words and 5-star review! We are so grateful for your business and your support.
We are especially pleased to hear that you had such a positive experience with Clare and our team at Bowes Mitchell. Clare is a valuable member of our team, and she is known for her dedication to her clients and her commitment to providing excellent customer service.
We are also glad to hear that you found all of our staff to be helpful and lovely. We strive to create a positive and welcoming environment for all of our clients, and we are happy to hear that you felt comfortable and at ease with us.
We appreciate your feedback, and we will continue to work hard to provide our clients with the best possible service. Thank you again for your kind words and your business. We appreciate your trust and support.
Sincerely,
Inde
★★★★★ 5/5
GoogleAbsolutely tremendous. Two members of staff Caitlin and Clare have worked out of hours to help us and have been amazing. The last email received last night was after 9:30pm, just shows how far these two will go for you. So friendly. Great personal service. Would highly recommend.
Julie · 20 May 2024
★★★★★ 5/5
GoogleCouldn’t fault the service received by Michael and Clare. Knowledgeable, professional, helpful and genuinely nice people. They have now done a few sales/purchases for the family and have always been fantastic to deal with. Would highly recommend them.PositiveQuality, Professionalism
Dionne · 27 August 2022
Agent replied · 31 July 2023
Thank you so much for leaving such a great review :)
★★★★★ 5/5
GoogleWould recommend Bowes Mitchell every time. My mum's house was sold within a week of being put on the market after being with another agent for 5 months and no viewings!! They are all very professional and friendly and go the extra milePositiveResponsiveness, Quality, Professionalism, Value
Vicky · 27 August 2021
Agent replied
Thank you so much for your kind words :)
★★★★★ 5/5
GoogleI've recently bought a house through Bowes and I couldn't be happier with the process and outcome.
The team are friendly, knowledgeable and professional.
Clare especially helped make what could easily have been a very stressful time into a breeze.
I would definitely recommendPositiveResponsiveness, Quality, Professionalism
Emma · 27 August 2021
Agent replied
Emma, Many thanks for your lovely review :)
★★★★★ 5/5
GoogleClaire and the whole team have been so friendly, helpful and professional throughout every step of our house sale. Very quick sale and completion. 5 star.
Dave · 27 March 2025
★★★★★ 5/5
GoogleEasy and approachable and very helpful and a smooth tansition to new home. Also got a goodies pack with handy/helpful brochures and essentials.
Will certainly recommend to do business with.
Muhammad · 2 May 2023
Agent replied · 31 July 2023
Fantastic to hear!
★★★★★ 5/5
GoogleEasy and approachable and very helpful and a smooth tansition to new home. Also got a goodies pack with handy/helpful brochures and essentials.
Will certainly recommend to do business with.
Muhammad · 30 April 2023
Agent replied · 25 March 2024
Fantastic to hear!
★★★★★ 5/5
GooglePut our house up for sale through BM in mid August and we had an offer that we accepted within 6 weeks. All the team were very helpful whenever we spoke to them and was always kept informed and up to date. Would definitely recommend Bowes Mitchell👍😄 …
Trevor · 31 July 2020
Agent replied
Hello Trevor thank you for you 5 star review and recommendation. 👍 I'm delighted we found you a buyer so quickly & that you were kept updated throughout the process. I have already passed on your compliments to the team. …
★★★★★ 5/5
GoogleReally friendly staff and really quick at responding and getting things sorted. I was particularly impressed with the level of detail of the inventory. Thanks for your help.
Dan · 2 May 2023
Agent replied · 31 July 2023
Thank you 😊
★★★★★ 5/5
GoogleMany Thanks for your excellent customer service when selling my Mams flat. We were kept informed at every step in the process and nothing was an issue to any of the team. We would highly recommend their ‘celebrity’ like service and we are definitely ‘raving fans’.
Michelle · 17 August 2020
Agent replied
Many thanks Michelle for your 5* rating. I will tell my team they have some more fans and thanks again for your kind words.
★★★★★ 5/5
GoogleWe have bought our first house through BM and recieved excellent and professional service through out. Lynn expertly guided us through and kept us updated with every step and the service felt personal as well as professional, couldnt recommend more! Many thanks BMPositiveResponsiveness, Quality, Professionalism
Rachel · 25 October 2020
Agent replied
Thank you so much for your kind words
★★★★★ 3/5
GoogleIt's a shopping mall it was easy to navigate and clean toilets very clean compared to some malls parking was not excessive but would be better if offered 1 or 2 free hours
Parking would encourage me to shop there more
Geordie · 10 August 2021
Agent replied
Hi Geordie boy
It is clear that you obviously did not mean to post this as we are an estate agency and not a shopping mall?
★★★★★ 2/5
GoogleHmm not particularly impressed. Emailed two weeks ago to make appointment for viewing a property and someone rang me back with some dates. I said I would check to see what was available to fit around my shifts. I rang them back two days later apologising for the delay but I had to get my shifts changed around and swap some hours to fit it in.
I gave them my availability and was told someone would ring me.
No one did so I rang them back. I was told they had copied my number down incorrectly. Strange, they had contacted me previously.
Any Way I arranged a viewing for the following week.
I rang back today (my appointment day) to see if I was to just turn up at the property or would I meet and estate agent as I hadn’t heard anything more from them.
To be told the property has been sold as negotiations had been going on all day and my viewing was cancelled although no one had informed me.
Not very good customer service.
Felt sorry for the girl on the phone who had to tell me. Obviously it wasn’t her fault but the person who ‘forgot’ to ring me and let me know ....... again..
I have changed shifts and swapped work around to fit this in so I’m rather disappointed.
Not the best way to win customers over.
Julie · 18 August 2019
★★★★★ 5/5
GoogleExceptional service from the team and the solicitor, Jasmine.
Without them I do think we would not have got this property.
Would certainly recommend and I would use again if needed.
Ian · 3 December 2022
Agent replied · 31 July 2023
Than you Ian for taking the time out to leave this review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
