Robinson Jackson Belvedere reviews

★★★★★ 5/5

Google

I cannot fault the service provided by all staff at Robinson Jackson. We were very nervous about the potential for renting our home out. They reassurred us and provided us realistic expectations, that they achieved within three days if being on the market. Not only that but all staff we have dealt with have been extremely professional, very responsive to our needs and queries. Thank you to all at Robinson Jackson for making the process so easy. We have no hesitation in recommending you to to anyone! OUTSTANDING.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 25 August 2021

★★★★★ 5/5

Google

Jack and his team really do work their socks off! A smooth sale from start to finish. My partner and I cant thank them enough and will be highly recommending them to all family and friends. Thank you :-)

Tracey · 29 July 2019

★★★★★ 5/5

Google

I instrusted R&J in Belvedere to handle my sales and i found them to be informative, easy to deal with and hard working. Great service, they achieved the market price we wanted and the after sales service was excellent, highly recommend.

Tas · 4 October 2024

★★★★★ 5/5

Google

A very sympathetic and super helpful service from George and his staff in the Upper Belvedere Branch. Very responsive to questions and we completed our sale with ease.

Lindsay · 28 March 2025

★★★★★ 1/5

Google

After having my offer being accepted they kept showing the property to other people interested (i suspect that and i did call them with another number, booking a view for the next day ) i suppose to get the key of the property on a certain date but i did receive it 3 month after the date that they initially told me, during that time i have been complaining and kept receiving bad and rude answers over the phone by one of the lady at the office, Sharon Williams telling me that i have to wait them, they will send me over the completion date when they want and if i was happy with that they had plenty of buyers interested, after that she hang up the phone, totally rude and not professional ! I suggest everybody to avoid this office i wasn't happy at all with the services received ! Rude and not polite

Gio · 11 March 2021

★★★★★ 5/5

Google

Great service from start to finish. Quick to get our place on the market and to get potential buyers through the door. We were well looked after throughout the whole process - would definitely recommend.

Ishbel · 4 December 2024

★★★★★ 5/5

Google

The team in Belvedere branch provided a fast and professional service from start to finish in the sale of our house. They gave extremely helpful advice and guidance during the whole process. We're glad we chose them, and would thoroughly recommend them to any of our friends and family thinking of moving in the future.

John · 21 November 2023

★★★★★ 5/5

Google

I cannot fault the service provided by all staff at Robinson Jackson. We were very nervous about the potential for renting our home out. They reassurred us and provided us realistic expectations, that they achieved within three days if being on the market. Not only that but all staff we have dealt with have been extremely professional, very responsive to our needs and queries. Thank you to all at Robinson Jackson for making the process so easy. We have no hesitation in recommending you to to anyone! OUTSTANDING.

A · 14 October 2020

★★★★★ 5/5

Google

From the moment I started dealing with this branch, their customer service has been outstanding. Sharon and George have been amazing. From beginning to end, these guys have excelled. They are responsive, professional and friendly. Nothing is ever too much trouble. I highly recommend that if you are considering selling your property, you call and ask to speak with George. You will not be disappointed!PositiveResponsiveness, Quality, Professionalism, Value

Nicola · 25 August 2022

★★★★★ 5/5

Google

Myself and my partner have just bought our first flat. All of the staff at Robinson and Jackson have been friendly approachable and have advised us well at every point in the process. We can not recommend them highly enough.

Rob · 27 July 2024

★★★★★ 5/5

Google

We sold our home through Robinson Jackson Belvedere. It was a long process no fault of the branch but to do with our chain at the top. We mainly had dealings with George at the start who we cannot fault. He was always polite, helpful and professional. We later had most dealings with Sharon who kept us up to date and was always understanding, polite and on our level. I did not once feel like they were 'pushy' or uninterested unlike the other 'online' estate agents who dealt with our sellers property who we're so hard to get hold of most of the time! Thanks to all involved at Robinson Jackson Belvedere we got there in the end ????

H0403 · 29 July 2019

★★★★★ 5/5

Google

A fantastic service all round. I sold my flat in Belvedere through Robinson Jackson after initially going on the market with an online agent. Sharon's help with the leasehold information and continual updates made my life 100x easier. The fact I could walk into their office any day of the week was re-assuring, rather than sitting on hold and waiting days for a phone call back from an online agent. After my experiences, I wouldn't go anywhere else! HIGHLY RECOMMEND

Mick · 29 July 2019

★★★★★ 5/5

Google

A fantastic service all round. I sold my flat in Belvedere through Robinson Jackson after initially going on the market with an online agent. Sharon's help with the leasehold information and continual updates made my life 100x easier. The fact I could walk into their office any day of the week was re-assuring, rather than sitting on hold and waiting days for a phone call back from an online agent. After my experiences, I wouldn't go anywhere else! HIGHLY RECOMMEND

A · 12 June 2019

★★★★★ 5/5

Google

When we put our flat for sale a few years ago, we had tried with other agents with little luck. When we approached RJ the gave us more time to properly discuss the listing and expectations, within just two days of it going live it was sold. They were prompt, professional and helped make the process run smoothly.

Becky · 25 April 2023

★★★★★ 1/5

Google

As a first time buyer, I was delighted to have an offer accepted on a lovely flat through this estate agent. Despite being informed by Robinson Jackson that I was one of seven bidders for the property, my offer was somehow accepted by the vendor who they claimed had warmed to me during the viewing. I was over the moon and excited about moving in. What I would later learn was the property had signs of subsidence or some kind of structural movement. My surveyor, who I had paid almost £250 to conduct a report - wouldn’t consider giving me a mortgage unless I paid in excess of £1,000 for a more extensive survey, which could have just highlighted more issues. As the vendor had bought the freehold for their property, there was no form of insurance to cover the issue of subsidence. As I researched further, I found that the flat in question had been put on the market previously and I believe the same thing had happened (the buyer's bank would not provide a mortgage due to signs of subsidence). I believe the vendor of the property had attempted to hide the cracks caused by the subsidence in the hope that my surveyor wouldn't notice them. The vendor (the one who had warmed to me during the viewing) was dismissive after the surveyor report and informed me that they would be putting the property on the market despite my initial attempts to negotiate the issue. I felt this was unfair and questioned their behaviour. The flat was placed on the market several times afterwards, all failing for the same reason, subsidence. It soon came to light that Robinson Jackson were privy to these issues but continued to market the property to prospective buyers in the hope a buyer’s survey wouldn't pick up on it. I feel this was very irresponsible as purchasing a flat with this issue would have such an impact if a buyer tried to sell in the future. It’s also giving false hope, wasting time and robbing potential buyers of £250 in survey report expenses. In fact, I phoned the estate agent to enquire about the property when it was re-marketed for the fifth time on their website and was informed by their staff that the reason it was being re-marketed was due to ‘buyers with commitment issues’. This left me angry as I was more than willing to commit to the sale. It’s clear the estate agent only care about their commission and not providing an honest, quality service. As a vulnerable first time buyer, they could have lumbered me with an unsellable property just for a bit of commission and I will ensure that I do not use them again.

26B · 12 March 2019

★★★★★ 5/5

Google

We sold our home through Robinson Jackson Belvedere. It was a long process no fault of the branch but to do with our chain at the top. We mainly had dealings with George at the start who we cannot fault. He was always polite, helpful and professional. We later had most dealings with Sharon who kept us up to date and was always understanding, polite and on our level. I did not once feel like they were 'pushy' or uninterested unlike the other 'online' estate agents who dealt with our sellers property who we're so hard to get hold of most of the time! Thanks to all involved at Robinson Jackson Belvedere we got there in the end 🙂👍

Hayley · 22 January 2019

★★★★★ 5/5

Google

We want to says big thank you to all of the staff of Robinson-Jackson on Belvedere. We felt supported and secured from your side through our first home buying experience.

Nikolaj · 11 October 2024

★★★★★ 5/5

Google

We want to says big thank you to all of the staff of Robinson-Jackson on Belvedere. We felt supported and secured from your side through our first home buying experience.

Nikolaj · 4 October 2024

★★★★★ 5/5

Google

Professional, reponsive and very helpful. Everybody worked as a team to support me as a client and make my sale as easy for me as possible. I would highly recommend them.

Chris · 10 August 2024

★★★★★ 5/5

Google

I’ve bought and sold through Robinson Jackson Belvedere, and Jack and his team are brilliant. Friendly, professional, diligent and helpful. I would highly recommend.

Claire · 29 July 2019

★★★★★ 5/5

Google

Great job done by Jack, Sharon and the team. Really helpful, always happy to answer any questions and chase things up. Thanks again all.

Laura · 29 July 2019

★★★★★ 5/5

Google

Everyone worked hard to get a prolonged and drawn out sale through. They were professional and kept everyone updated. Would definitely recommend.

Sarah · 3 December 2024

★★★★★ 5/5

Google

Upon meeting George we were confident of a stress free, professional and quick sale. We were very happy from start to finish by regular updates on prospective buyers, updates on progression of sale and knowledge of all staff at Robinson Jackson.

Tracy · 18 November 2023

★★★★★ 5/5

Google

The staff at Robinson Jackson Nuxley Vilage where amazing! The process of selling our home was simple and they went above and beyond with our purchase.

Jason · 26 August 2024