Every review we hold for the Belvedere office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Belvedere office of Robinson & Jackson were a pleasure to work with during the sale of my parent’s house. They gave good advice, kept us fully up to date and were instrumental in completing the sale on our behalf. A very friendly team that I would highly recommend. Jenny Nash
Graham · 13 December 2025
Agent replied · 13 April 2026
Thank you, Jenny, for sharing your kind feedback. We’re glad to hear our team could support you throughout the sale and keep everything on track. Your recommendation means a great deal to us, and we’re pleased we could assist your family during this important process.
★★★★★ 1/5
GooglePlease, please don't be fooled by the positive reviews around here. Spare 5 minutes of your life and read this through so you won't find yourself in our situation. Let me explain our experience with them: we were looking to rent a property and found one that was in our budget and met our requirements. Our offer was accepted and we paid the holding deposit and started the reference process. Everything was smooth with HomeLet and we received an email that we now need to pay the advance rent and deposit in full 'TODAY' ( yes, in capitals ) despite we didn't signed the tenancy agreement. Our mistake was that we paid all the above - £3230 and we were told that the moving date will be 30.11.2020. That was on the 25th of November and we informed STACEY GREENWOOD that our current tenancy agreement expires on the 20th of December. 30th came quickly but nothing from them. I was the one who made the call and was informed that due to some issues with the landlords' papers they have to move the date to the 7th of December. We agreed and 7th came. Again, absolutely no contact. Again, I was the one making the call and again, they have to move it to the 14th of December. I then express my concerns to STACEY GREENWOOD but she told me to rest assured that we will be getting the keys before the 20th of December. Do I need to tell you that on the 14th again nobody called ? YES, that is right, nothing. I was the one who called and she told me that 'unfortunately' she doesn't have a moving date for us due to the above problems. Now, imagine yourself near Christmas with a 9 months pregnant wife soon to be mother with no house to move in. I have requested all the amounts to be refunded in full but after 3 days no one replied to my emails. Called 2 time in the office but they just passed me from one agent to another. Got in the car with the same 9 months pregnant wife and drove to their office. They agreed to refund the money but we need to wait a couple of days ( I know, when it is about making the payment it only takes seconds and they are happy to cash in, but when they need to give money back it is a different story ).
Caring or respecting the client ? Communicate effectively and send honest information to the client ? THEY DO NOT KNOW THESE MEANINGS. They are just chasing their commission, once they have the money into their pockets may God be with you.
This is a honest review and experience which can be backed up with emails and conversations if somebody has a doubt.
I genuinely hope you will think twice before using their services.
A · 12 January 2021
Agent replied
I hope this finds you safe and well. Thank you for your feedback regarding the service you received from the Lettings Team. After investigation, it seems there was a delay in the Landlord completing on the property's purchase, which meant the move-in date was no longer suitable for you. Apologies your refund took longer to come back to you than expected. Unfortunately, there are sometimes delays when monies come from the business account. I'm pleased to confirm your owed monies have been refunded, and the issue is resolved. I hope you found another property and are happy in your new home.
★★★★★ 5/5
GoogleGreat service from start to finish. Good local knowledge of the market and the "Best Price Guide" was really useful in setting a realistic price for my house. I used the solicitors that were recommended and the whole process was completed within 3 months. Thank you Robinson- Jackson Estate Agents in Belvedere, the whole team were supportive and a big thank you to George Bontoft. Excellent.
Brian · 27 September 2024
★★★★★ 5/5
GoogleGeorge was incredibly helpful and informative throughout the sale of my flat. Highly recommend!
Bella · 6 April 2026
★★★★★ 5/5
GoogleI found all the staff at Robinson Jackson Belvedere branch very friendly, approachable and helpful at all times. Nothing was too much trouble and someone always got back to me with a queries that I raised. Excellent service from start to finish.
Christine · 13 December 2025
Agent replied · 13 April 2026
Thank you for your lovely feedback. We’re thrilled to hear that our Belvedere team provided friendly, attentive support throughout your experience. It’s great to know you felt well looked after from start to finish, we truly appreciate your kind words.
★★★★★ 5/5
GoogleI would wholeheartedly recommend Robinson and Jackson to anyone thinking of moving home. From start to finish, their professionalism stood out and any challenges we faced with selling or buying were handled swiftly and effectively. The entire team was fantastic, but a special thank-you to Sharron, who truly went above and beyond.
Richard · 22 August 2025
Agent replied · 22 August 2026
Thank you for your wonderful recommendation and for highlighting Sharron’s exceptional service. We're so pleased to hear that our team made your buying and selling experience smooth and efficient. Your feedback means a lot to us, and we’ll be sure to share your gratitude with Sharron and the rest of the team!
★★★★★ 5/5
GoogleGeorge, Charlie, Sharon and the team helped sell our property in the local area this year. The team were professional and helpful throughout, pushed for viewings and sale and supported us throughout. The response times were quick and they had brilliant local knowledge. I would recommend them to anyone selling their property in the local area. They are one of the best agents around.
Lee · 10 August 2024
★★★★★ 5/5
GoogleAbsolute pleasure to deal with George and all of his team at the Nuxley Road branch, professional, helpful, patient and compassionate during the process of selling on my family home of 50+ years - I could not have had a better experience and they helped me achieve exactly what I was hoping for! I am supremely grateful to you all!
Soph · 16 March 2026
★★★★★ 5/5
GoogleRobinson Jackson is no doubt the best estate agent I’ve dealt with. Their friendly services and professionalism is beyond excellent.
My whole process was smooth and efficient and I could not fault anything. Definitely would recommend R&J to everyone.
Cathy · 15 August 2026
★★★★★ 5/5
GoogleWas such a pleasure to buy a house through this agency. All people are highly professionals, lovely in person and always helped in any step of a purchase, also giving a lot of valuable advices. Could highly recommend them!
Marius · 15 August 2026
★★★★★ 5/5
GoogleThe Robinson Jackson staff were very helpful throughout our househunting and purchase. They kept the wheels greased at both ends and made for a smooth process. We hope not to have to use them or any estate agents in the near future for obvious reasons, but if we were to move we would happily use them again.
James · 6 April 2026
★★★★★ 5/5
GoogleVery happy to leave a review here. The team at Robinson-Jackson in Belvedere have been friendly, efficient and professional throughout the selling of my late mother’s house. The sale has gone through without a hitch and I would recommend them to other potential customers. A special thanks to Sharon, the Sales Progressor, for ensuring that we exchanged on time.
Jane · 27 September 2024
★★★★★ 5/5
GoogleExcellent service! Patient, kind and caring. They could not do enough to support us through this journey. Hard working amd honest. Always available to talk to and answer questions. Highly recommend them to anyone looking to sell a house. Thank you
Kirsty · 22 July 2026
★★★★★ 5/5
GoogleI was dreading having to sell and to purchase the house. You read such stories. That was before I met George, Charlie, Sharon and the rest of the team at Robinson and Jackson, Belvedere. From providing the valuation, arranging viewings, taking photos, to negotiation with buyers through to leading all the way to a successful exchange. They were always there for me: helpful, kind, knowledgeable, flexible, compassionate and trustworthy. They made my experience very different from what I had expected. If you are selling in Belvedere, don’t go anywhere else as this team is so good that it even works on Sundays, and this is a real help as most people have just their weekend to view or to show the house. Thank you, everyone at Robinson and Jackson who made my sale a walk in the park. Oh, not to mention selling the house in a very short time, getting me an offer after the first viewing.
Inna · 1 July 2023
★★★★★ 5/5
GoogleI have been really satisfied with the customer service I have received from Robinson Jackson Belvedere recently. George Bontoft who heads the Belvedere branch has helped me by successfully managing the sale of my riverside property in Thamesmead, Greenwich. George has been a thorough professional throughout the transaction. The Belvedere team including Amanda Wade had in depth knowledge and expertise of the market to advise me with an honest valuation and managed the relationship extremely well despite their other commitments. I strongly recommend George and his sales team.
SHARATH · 25 April 2023
★★★★★ 5/5
GoogleWe've used Robinson & Jackson in Belvedere a few times now and they just get better and better.Always helpful and informative of what's happening from start to finish.Nothing is too much trouble, Fantastic staff.
Peter · 17 August 2026
★★★★★ 5/5
GoogleGreat service Amanda was fab.
Colin · 23 March 2026
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Robinson & Jackson, Belvedere branch, and could not be more impressed with the service provided. The team succeeded in getting our property on the market within a week and also supported us in …
Geeta · 13 September 2025
Agent replied · 13 April 2026
Thank you for your wonderful feedback. We're delighted that Charlie, George, Amanda, and Sharon provided such professional and supportive service throughout your buying and selling journey. We truly appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleRJ and their staff at the Belvedere branch were a pleasure to deal with. They were very proactive with their communications with me, always keeping me up to date at every stage of the process and always responded to any questions I had …
Sean · 22 August 2025
Agent replied · 22 August 2026
Thank you for your detailed and positive feedback. We're delighted the Belvedere team provided proactive communication and seamless support throughout your sale. It’s great to hear their teamwork and organisation made your experience smooth and efficient.
★★★★★ 5/5
GoogleReally happy with the service I have received from all the team, I like to go into the office to see the team as I feel they are accommodating and friendly.
Caroline · 15 August 2026
★★★★★ 5/5
GoogleI extremely excited about your service you rendered to me., everything was on point. I want to encourage you to keep up the wonderful work you doing.. Many thanks
Abraham · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback. We’re delighted to know that everything met your expectations and that you were happy with our service.
★★★★★ 5/5
GoogleA good experience with Robinson Jackson . All staff were pleasant and very helpful . Would recommend to people with no hesitation. Quick to return calls if needed.
Mick · 13 December 2025
Agent replied · 13 April 2026
Thank you for sharing your experience. We’re pleased to hear our team at Robinson Jackson Belvedere were helpful and responsive throughout your journey. Your recommendation means a great deal to us, and we’re always here should you need anything in the future.
★★★★★ 5/5
GoogleOur experience with Robinson Jackson was excellent from start of the valuation to exchange of contracts. The staff were all very professional, and were very prompt in dealing with questions and requests. Nothing was to much trouble. A special mention to Sharon our progresser who managed all enquiries from our offer being accepted to our exchange of contracts.
Well done to all the team.
Many thanks. Martin and Janet
Martin · 8 July 2023
★★★★★ 5/5
GoogleRobinson Jackson were very helpful and made the whole journey of selling my mum's property easier and less stressful. They dealt with all the viewings and gave feedback afterwards. All staff were polite and helpful when contacted.
Tessa · 22 August 2025
Agent replied · 22 August 2026
Thank you for your positive feedback. We’re pleased to hear our team could make the sale of your mum’s property smoother and less stressful. We appreciate your kind words about our staff and their support.
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