Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a great experience using UPS for the selling of my property. Thomas went over and above to help push the selling of my property as quick as possible and I would highly recommend their service. Thanks again.
Samuel · 22 June 2022
Agent replied · 21 June 2024
Thank you Sam, wishing you all the best!
★★★★★ 5/5
GoogleUPS provided an excellent service for us recently when we sold our house. They were professional and supportive from the word go. They provided constant updates and were very engaging, with a positive attitude/solution to everything. Thank you to the team and I would definitely recommend UPS.
Andrew · 17 December 2024
Agent replied · 23 December 2024
Thank you for your kind words Andrew. Appreciate it. Paddy
★★★★★ 5/5
GoogleTom and Lara were very professional and efficient from the viewing to the purchase completion and very pleased with the whole experience. They were great at following up issues when needed and keeping the process moving.
Seamus · 22 June 2022
Agent replied · 21 June 2024
Thanks Seamus!
★★★★★ 5/5
GoogleI used UPS to purchase an investment property and also to sell it after a full refurbishment. Thomas, Paddy, Lara and Debbie were very professional and helpful throughout the process and I will use them again in the future. Thanks UPS!PositiveProfessionalism
Stephen · 28 August 2021
Agent replied · 21 June 2024
Thanks Stephen!
★★★★★ 5/5
GoogleLara, Tom and Paddy were helpful throughout the house buying process. They were quick to respond to emails and were accommodating in providing access for follow-up viewings. I'd be happy to go back to them for future property purchases and sales.
Keith · 22 June 2021
Agent replied · 21 June 2024
Thank you Keith!
★★★★★ 5/5
GoogleGreat service. Paddy, Tom and Lara were so helpful and responsive.
Kevin · 22 April 2024
Agent replied · 27 August 2024
Thank you Kevin, hope your and the family are settling into you new home.
★★★★★ 5/5
TrustpilotUPS - Superb Estate Agents!
Cannot recommend UPS Lisburn Road highly enough!
Paddy and the team in the Lisburn Road Branch made the very stressful process of moving house really straight forward and hassle free! UPS were efficient, dependable and went that extra mile to keep me well informed (and more importantly calm). Special thanks to Lara who got my sale over the line.
Jennifer · 24 January 2023
★★★★★ 5/5
GoogleFantastic service by Paddy and his team. Made the whole process of selling our home very stress free!!! Thank you.
Niall · 22 June 2023
Agent replied · 21 June 2024
Thank you Niall, health and happiness in your new home.
★★★★★ 1/5
TrustpilotShambolic
Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a house on the market with them again.
Natalie · 10 November 2025
★★★★★ 5/5
GoogleCan't recommend enough. Paddy and Lara were extremely helpful from start to finish with recent sale. Thanks
Sean · 22 June 2023
Agent replied · 21 June 2024
Hi Sean, thanks for your kind words. Paddy
★★★★★ 5/5
GoogleWe are so delighted we chose UPS Lisburn Road!
From the initial valuation we felt very comfortable, and confident that they were reliable and professional. UPS managed all aspects of our sale from viewings to offers, and communication was excellent from the whole team this was so important to us. UPS answered our questions, offering advice on properties that we were interested in which was invaluable.
In comparison to the other Agents we interacted with, UPS were far superior.
AVPositiveQuality, Professionalism
Andrea · 28 August 2021
Agent replied · 21 June 2024
Thank you Emmie!
★★★★★ 5/5
TrustpilotUPS Lisburn Road
I am overly happy with my experience at UPS Lisburn Road. From the moment I walked in, the team was incredibly welcoming and professional. They went above and beyond to ensure my needs were met promptly and efficiently.
Every member of the team was amazing to work with. Their dedication to providing top-notch customer service was evident in their attention to detail and willingness to assist with any queries I had. They made the entire process smooth and hassle-free, exceeding my expectations in every way.
I have had the pleasure of working with UPS Lisburn Road for two property purchases. The first was as a first-time buyer, and their guidance and support made what could have been a daunting process feel manageable and straightforward. They provided clear information and were always available to answer my questions, ensuring that my first property purchase was a success.
The second property I bought with them was a buy-to-let, and once again, their expertise and professionalism shone through. They helped me navigate the intricacies of purchasing an investment property, offering valuable advice and assistance throughout the process.
The UPS Lisburn Road location truly stands out for its excellent service and exceptional staff. I couldn't be more pleased with my experiences and highly recommend this location to anyone in need of reliable and friendly service. Thank you to the entire team for making my property purchases such positive experiences!
Oisin · 12 June 2024
★★★★★ 5/5
GoogleWe bought our first home through UPS. They made the process easy and straightforward giving us regular updates. Paddy and the team were all excellent and great to deal with. Thanks UPS!
John · 22 June 2021
Agent replied · 21 June 2024
Thanks Johnny boy!
★★★★★ 5/5
Trustpilot"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"
I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way.
I highly recommend UPS for anyone looking to sell or buy a property. Their commitment to client satisfaction and their effective handling of the entire purchasing process made my experience exceptionally positive. Thanks to UPS, I now own a wonderful new home.
Paul · 4 May 2024
★★★★★ 5/5
TrustpilotRecently sold a property in the Lisburn…
Recently sold a property in the Lisburn Road area. Excellent service. Tom and Laura kept me fully updated regarding viewers and offers. I would recommend this this Estate agent.
Peter · 27 June 2024
★★★★★ 5/5
GoogleI was fortunate enough to have asked UPS lisburn Road to value my apartment and was so glad I did. Their customer service is second to none, I couldn't have asked for more. A great team of caring, considerate people, willing to help wherever possible who each went above and beyond on several occasions. Should I ever sell my new house, this will be the only option.PositiveResponsiveness, Quality, Professionalism, Value
David · 22 June 2022
Agent replied · 21 June 2024
Thanks David, wishing health and happiness in your new home.
★★★★★ 5/5
GooglePaddy and the team were always helpful couldn't do enough, would not hesitate to use them again.
Thank you all.
Mike · 28 August 2022
Agent replied · 27 August 2024
Many thanks for you kind words.
★★★★★ 5/5
GoogleThanks to Paddy, Thomas, Lara and Ciaran.
A great team, very nice people to deal with, friendly and made selling a house a positive experience.PositiveResponsiveness, Quality, Professionalism, Value
David · 22 June 2021
Agent replied · 21 June 2024
Thanks Claire, hope your enjoying the space in your new home!
★★★★★ 5/5
GoogleExcellent help in selling our house from the team on the Lisburn Road. Everything was done quickly, professionally, and hassle free! Couldn't recommend the team enough!PositiveResponsiveness, Professionalism
Brendan · 22 June 2021
Agent replied · 21 June 2024
Thank you Brendan, hope new house is going well!
★★★★★ 5/5
GooglePaddy and the team were always helpful couldn't do enough, would not hesitate to use them again.
Thank you all.
M · 22 June 2022
Agent replied · 21 June 2024
Many thanks for you kind words.
★★★★★ 5/5
TrustpilotRenting a property with UPS
My family and I recently rented a house with UPS in Belfast. We found them exceptionally pleasant and helpful to deal with. Any issues with the property were addressed immediately and in an always positive and can-do manner. The lettings team and the team in the Lisburn office were readily available and contactable at all times and immediately responded to any e-mails / phone calls etc. It has been a pleasure dealing with everyone in UPS and they really made our experience of renting in Belfast a hugely positive and enjoyable one.
Peter · 8 February 2024
★★★★★ 5/5
GoogleWe have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.
Lisa · 22 June 2023
Agent replied · 21 June 2024
Thank you Lisa!
★★★★★ 5/5
GoogleBrilliant from start to finish.
Paddy, Tom & team kept us up to date, with everything that was going on & very helpful. Would recommend UPS Lisburn Road to all who ask & all who don't.
Many Thanks
The Hawthorne Family
Andy · 7 June 2024
Agent replied · 27 August 2024
Gentleman Andy, thank you and thanks again for the wine, very kind. Paddy
★★★★★ 5/5
GoogleOutstanding service, honest and always willing to go the extra mile. Better than any we’ve ever used. Paddy is one of a kind.PositiveResponsiveness, Quality, Professionalism, Value
Barry · 10 January 2021
Agent replied · 21 June 2024
Top man Barry, thank you!
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