Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had a very positive experience with UPS Lisburn Road.
Firstly, as potential purchasers we were kept up-to-date with offers in a supportive but not demanding way and were able to view the property withoout any problems. The service was so good that we asked them to manage the sale of the house also- which again was managed in a very professional and personal way.
Lara, Rachel and Paddy have always been very friendly and couteous.
They have always showed a genuine interest in the properties and their opinion we value greatly.
Having had experience of other local agents - we definitely rate UPS Lisburn Road the very best.
We will definitely continue to use their services with confidence.
We would recommend them highly.
DAVID · 23 June 2018
Agent replied · 21 June 2024
Thanks David!
★★★★★ 5/5
GoogleExcellent service from Paddy and the team.
Jeff · 22 June 2023
Agent replied · 21 June 2024
Hi Jeff, it was a pleasure selling your family home, lots of great memories I'm sure. Keep in touch. Thanks Paddy
★★★★★ 5/5
GoogleHouse purchase was smooth with these guys help, in particular a young sales agent named Stephen from the Andersonstown branch who was a pleasure to deal with and more than helpful!
Steven · 17 October 2024
Agent replied · 24 October 2024
Thanks Stephen!
★★★★★ 5/5
TrustpilotUPS sold our house during the pandemic…
UPS sold our house during the pandemic which obviously presented new challenges. They were very professional and were readily available to answer any query however small. We would like to thank Tom personally for his courtesy and nothing is too much trouble attitude. We highly recommend UPS Lisburn Rd. T&H
Helena · 5 April 2022
★★★★★ 5/5
GooglePaddy and the team were always helpful couldn't do enough, would not hesitate to use them again.
Thank you all.
M · 11 November 2021
Agent replied · 10 November 2024
Many thanks for you kind words.
★★★★★ 5/5
GoogleFrom the beginning I was given honest and unbiased opinions on the value of my property and I was kept up to date during the whole process with constant communication from the courteous and helpful reception staff and selling agents. They were always willing to accommodate out of office hours viewings and nothing was too much trouble.
UPS delivered a highly professional service with excellent customer service, which is becoming increasingly uncommon among estate agents in Belfast.
I would not hesitate to recommend them in the future.
John · 24 June 2014
Agent replied · 21 June 2024
thx John
★★★★★ 5/5
GoogleAs a first time buyer in Northern Ireland, Paddy was very helpful in navigating us through the process. Would recommend!PositiveQuality, Professionalism
Laila · 22 June 2021
Agent replied · 21 June 2024
Thanks Laila!
★★★★★ 5/5
TrustpilotHighly Recommend!
The team at the Lisburn Road Branch of UPS made selling my home really straight forward and I would highly recommend them! Everything was very efficient with great communication.
I will definitely be using UPS again when buying my next home.
Laura · 29 December 2022
★★★★★ 5/5
GoogleThe house sale went through seamlessly - the team headed up with Paddy, looked after all queries quickly and helped with the final
negotiations in a fair and professional way. Thank you
Eavan · 28 July 2024
Agent replied · 27 August 2024
Thank you Eavan, delighted to have helped get sold to new buyers that will make a lovely home.
★★★★★ 5/5
GoogleTom was diligent and responsive, this made the purchase very straightforwardPositiveResponsiveness, Professionalism
James · 22 June 2022
Agent replied · 21 June 2024
Thank you James!
★★★★★ 5/5
GoogleUPS Lisburn Road are an example to all estate agents in Belfast and beyond. The professionalism, responsiveness and genuine care,displayed by all staff is second to none. Paddy, Lara and Tom provided a masterclass in good practice throughout our selling experience. We have recommended UPS Lisburn Road to friends and family, and they will be our first choice for any future requirements.PositiveResponsiveness, Quality, Professionalism, Value
Christina · 28 August 2021
Agent replied · 21 June 2024
Thank you Christina!
★★★★★ 5/5
GoogleThe UPS team on the Lisburn Road were fantastic. It was very easy to make an appointment to see the house which I did on a number of occasions. They followed up each viewing with a phonecall and the liaised with my solicitor and the vendor promptly and efficiently.
Enda · 22 June 2023
Agent replied · 21 June 2024
Thanks Enda, best of luck in your new home. Paddy, Lara and Tom
★★★★★ 5/5
GoogleRecently completed on a house and the team at UPS Lisburn Road made it very easy. They were helpful and friendly and a pleasure to work with on this process. Thanks to the whole team!
Amy · 22 April 2024
Agent replied · 27 August 2024
Thanks Amy all the best in your new home.
★★★★★ 1/5
GoogleI sold a house through these guys, eventually, and via pressing the situation myself in a manner that rattled cages.
Corrupt, is how to describe UPS Lisburn Road in one word.
This is not a UPS wide issue. I have sold a house via UPS Ballyhackamore in the past, and the service there was excellent. Highly professional. In fact they surpassed expectations, hence using UPS Lisburn Road this time. Major mistake. Seems to be a sort of franchise set-up. Brand consistency is poor. If possible to give zero stars, I would. Chancers, cowboys and charlatans.
Cupra · 22 June 2023
★★★★★ 5/5
GoogleThanks Paddy and Tom you made it very easy.
John · 22 June 2022
Agent replied · 21 June 2024
Thank you John. See you soon.
★★★★★ 5/5
GoogleExcellent, attentive service from Paddy and the team. Clear, thorough advice and service. Thanks UPS
Gareth · 22 June 2021
Agent replied · 21 June 2024
Thanks Gareth!
★★★★★ 5/5
GoogleExcellent service from Paddy, Lara and team. Couldn't have asked for more. Highly recommended
James · 22 June 2021
Agent replied · 21 June 2024
Thanks James, hope you and the family are keeping well!
★★★★★ 5/5
TrustpilotOnce again Tom and team ensured the…
Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍
Martin · 27 April 2024
★★★★★ 5/5
GoogleHighly professional and efficient service from first contact to completion who dealt with all queries in a timely and friendly manner.
Recommended
Graeme · 24 September 2024
Agent replied · 24 October 2024
Hi Graeme, delighted we were able to get the house sold so seamlessly. All the best and thank you for your feedback.
★★★★★ 5/5
GoogleHaven't been to ups office on Lisburn Road but have dealt with 2 of the staff by phone and at the viewing properties. They were very helpful and happy to answer any questions we had. We have viewed 2 properties with them and are now on their books for any other properties they will have in the area and price range we would like.
Pearl · 22 June 2020
Agent replied · 21 June 2024
Thank you Pearl!
★★★★★ 5/5
TrustpilotThe team at UPS- Lisburn road
The team at UPS- Lisburn road, in particular Lara, were fantastic in helping me buy my first home. The communication was brilliant and everything went smoothly! Would definitely use them again.
Bronagh · 2 January 2023
★★★★★ 5/5
GoogleLara, Paddy and Tom from UPS Lisburn Road have been a fantastic help with selling our house. They are always available for questions or queries and guided us through the process with ease. Thanks so much for the team and look forward to hopefully buying again from you in the future!
June · 22 June 2022
Agent replied · 21 June 2024
Thanks June!
★★★★★ 5/5
TrustpilotExcellent professional team at UPS Lisburn Road
Can't thank Paddy and his team at UPS Lisburn Road enough for everything they did to get my mum's house sold. Very professional and nothing was ever a bother. Would definitely use their services again and highly recommend them.
Maeve · 25 November 2021
★★★★★ 5/5
GoogleWas purchasing a property and UPS were the agents. They were very helpful and kept me informed during the sale process. Highly recommended.
Gary · 14 June 2024
Agent replied · 27 August 2024
Thanks Gary, appreciate it. Tom
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.