Every review we hold for the Belfast office, from every platform, shown as written. First names only.
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5/5
GoogleI highly recommend Gareth Hughes from UPS A-town branch . Gareth helped me sell my home with ease. Communication was 100% from the UPS team. I have had previous experience with another estate agent which was negative and
Therefore i was nervous about the process.. I cannot fault Gareth he offers excellent customer service, i was kept updated throughout the whole process. Thank you
Martine Β· 13 February 2024
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5/5
GoogleI highly recommend the Andersonstown branch of UPS and in particular, Gareth Hughes. Gareth is exceptional at what he does. From valuation to getting the house on the market and all the way to completion. Gareth is professional, honest and very friendly. Any questions or queries were answered promptly and Gareth was integral in coordinating all aspects of the sale.
Gareth took the stress out of selling our house and was very thoughtful by keeping his eye on the market for something we might like.
I highly recommend Gareth Hughes and UPS Andersonstown.
Jennifer Β· 10 November 2022
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5/5
GoogleI could not recommend Gareth in UPS Andersonstown enough. From the very first meeting with Gareth in the sale of my house he was friendly, professional and extremely helpful. Gareth continuously kept me up to date with developments, always replied to queries I had and went over and above what I believe any estate agents job role is by liaising with solicitors and much more. I cannot thank Gareth enough. I would strongly recommend buying or selling with UPS specifically because of Gareth and the exceptional customer care provided.
Nichola Β· 10 November 2022
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5/5
GoogleGareth went above and beyond for us when selling our apartment. He was very diligent, friendly and professional. Gareth kept us in the loop at all times. I would highly recommend Gareth and UPS.
Amira Β· 3 May 2025
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5/5
GoogleThe best estate agents in Belfast! (Especially andersonstown road) I had previously had my house on the market with a different estate agent, no viewers in 4 weeks. When I put my house up for sale with UPS I had my first offer in the first week and we are now sale agreed π can't thank Gareth and Stephen enough! β¦
Karen Β· 14 January 2024
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5/5
GoogleFrom the moment we got in touch with Gareth from UPS to sell our late father's property, he handled everything with the utmost care, respect and professionalism. We are so grateful to him for making the process as smooth as possible and guiding us through it. Thank you so much to everyone in the Andersonstown branch.
Liz Β· 16 December 2025
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5/5
GoogleWe have bought two houses in the last couple of years and have dealt with Gareth on both cases. He is a consummate professional who realises the pressure you are under and has the patience of a saint in all honesty. I would use him and the company in the future and cannot again thank him personally enough
Lawrence Β· 13 February 2024
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5/5
GoogleIn my experience, Gareth was extremely professional, efficient and timely in all his communications with me during the sale of a property. A strength I experienced was his ability to follow up on queries and to provide timely feedback. He was helpful in explaining processes and liaising between parties involved in the transaction. I was very pleased with the level of support provided by Gareth, which I consider was beyond 'the call of duty'.
Brenda Β· 10 November 2022
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5/5
GoogleWas waiting on an apartment going up for rent above me, rang UPS And was told it should be up in a couple of weeks, 2 months later, and constantly checking everyday, on the hour every hour to. Be told it was let, I was extremely disappointed, they told me it was advertised, I told them there was no listings advertised,they put me on hold to check, and 8 mins later told me it had gone to someone that was in need of accomodation! From what I can gather it was given to someone they knew which I think was totally under handed
Pauline Β· 10 November 2021
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5/5
GoogleStephen kept us informed and went out of his way to assist with any hurdle that presented itself. I would definitely highly recommend UPS for sale and purchase.
Mary Β· 16 April 2025
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5/5
GoogleIt has been an absolute pleasure collaborating with Gareth and the UPS team in selling my late mothers house. Gareth's expertise and knowledge has been essential in the whole process of selling and up to and including signing of the contracts. I highly recommend using Gareth and the UPS team and will 100% be using them again in the future.
Thanks again
Ciara and Family
Ciara Β· 10 July 2025
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5/5
GoogleMy experience with Conor at UPS Andersonstown was nothing but positive. It was easy to contact him and all communication was prompt and timely. I never needed to chase up anything. All advice given was also excellent and professional! Thank you.
Helen Β· 16 February 2026
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5/5
GoogleEverything was brilliant from start to finish in finding the forever home for our family. Deffo recommend Gareth as nothing was ever to big or small for him, he kept in touch the whole way threw the sale and if I needed anything he was always there to help. Thanks again for everything.
Melissa Β· 10 November 2023
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5/5
GoogleExceptional service from Gareth and his team. Took all the pressure off us as we sold our family home in Andersonstown. Very courteous and attentive. I would highly recommend UPS Andersonstown. Many thanks for all your help.
Eamonn Β· 10 September 2024
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5/5
GoogleRecently sold our home with Gareth, he is extremely professional and the customer service provided by him and the rest of the team was excellent. We have worked with Gareth a number of times in the past and wouldnβt go anywhere else as you couldnβt find a better estate agent.
Ciaran Β· 15 December 2023
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5/5
GoogleI dealt with Gareth, and have to say from start to finish he was very attentive, kept in contact and made me feel at ease, it didn't take long for house to sell, I'd highly recommend him, Gareth is friendly, reassuring, approachable and professional,
Thanks Gareth for everything
Rose Β· 10 November 2023
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5/5
GoogleGareth was excellent. We really depended on him to keep us right.
Would recommend UPS Andersonstown to anyone looking for an estate agent.
Rosanna Β· 26 December 2024
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1/5
TrustpilotShambolic
Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a house on the market with them again.
Natalie Β· 10 November 2025
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5/5
GoogleGareth and the team have been great. They were so accommodating when arranging viewings and Gareth worked so hard to help me secure my first time buy! Highly recommended βΊοΈ
Aileen Β· 10 September 2024
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5/5
GoogleSuperb service from Gareth Hughes and his team. His advice and guidance was second to none from the outset. He kept us fully informed and updated throughout the whole process. The customer care he provided has been exceptional. We would definitely recommend.
The Kelly Family
Aideen Β· 10 November 2023
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5/5
GoogleGareth at UPs was fantastic, he made the whole home sales experience, exciting, painless and a seamless transaction. Highly recommend him and UPS .I am truly appreciative and grateful him and the team
Joe
Joe Β· 16 January 2026
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5/5
GoogleI couldn't recommend Gareth enough. He was always on hand to help with any questions or queries when it came to selling my house. He recommended a great solicitor and helped to get the sale moved on quicker for myself and the buyer. Definitely a 5 star service from Gareth.
Jacqueline Β· 10 November 2022
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5/5
GoogleFrom the commencement of a property sale process, Gareth was knowledgeable, efficient and timely in all his communication. He was helpful in relation to ensuring that the process ran as smoothly as possible and above all, he was accessible to take calls or respond to messages.
Highly recommended.
Maria Β· 10 November 2022
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5/5
GoogleGareth,we would like to offer our sincere thanks for the whole process. You have been extremely professional and made a stressful process a lot easier.We want to thank you for all the fantastic work youβve done for us. Thank you for going the extra mile for us on every step of our home buying journey! We could not have done this without you, and we are so grateful forever for your assistance, patience and expertise.
Once again,Thanks you again for all of your hardwork.
Sincerely, Elizabeth and Roy
Elizabeth Β· 10 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.