5/5
Customer service can't be beaten. Gareth is beyond helpful and always ready to support you. Everything they have done has been done with professionalism. Great team.
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141 reviews across 2 platforms
138 Andersonstown Road, Belfast BT11 9BY
Ulster Property Sales (Andersonstown)'s Belfast office at 138 Andersonstown Road is rated 4.5 out of 5 across 141 reviews on two platforms, including 112 Google reviews rated 4.6. The 29 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
Customer service can't be beaten. Gareth is beyond helpful and always ready to support you. Everything they have done has been done with professionalism. Great team.
5/5
Chris Kelly from UPS Andersonstown is very professional and have provided great advice and assistance as our mortgage advisor for our first home new build purchase. It was a smooth process due to Chrisβ excellent customer service and will β¦
5/5
Once again Tom and team ensured theβ¦
Once again Tom and team ensured the sales process was plain sailing. Highly recommend π
5/5
We recently sold our family home with Gareth and were delighted with the highest level of professionalism and service that he provided from start to finish. He kept us updated regularly during the process and provided timely support and advice when needed. I would not hesitate in recommending him and his team as a first class service provider.
5/5
We had the pleasure of dealing with Gareth at UPS Andersonstown in the sale of our house recently. The whole process from start to finish was very smooth with the professionalism we expected. We never worried about communication as he was always so prompt and we highly recommend anyone in the area wishing to sell to head here.
5/5
I could not recommend Ulster Property Sales Andersonstown enough, they always kept me updated on every aspect of my sale, sought out information that I wasn't fully informed off. They are truthful and believeable. Gareth who I personally dealt with was Lovely, friendly, approachable, nothing was ever too much attitude and felt like a friend who was down to earth. RegardsTeresa
5/5
From valuation to completion Gareth was highly professional, supportive and provided very valuable guidance throughout the process, making the house sale a really positive experience. I would highly recommend Gareth Hudges and UPS Andersontown
5/5
Right from the first meeting with Gareth Hughes we knew that Ulster Property Services Andersonstown would be selling our family home. His professionalism from the minute he walked in the door left all the other estate agents well behind on how to go about selling a house. He had examples of similar houses sold, kept us informed the whole way to the end exceeding way past our expectations for what we thought would be achived selling the house within a week. When I have the opportunity to buy or sell a property again I will not be going past Ulster Property Service Andersonstown. Thank you on behave of the Morrow family for making the process so successful and painless
5/5
Would highly recommend, excellence service from start to finish. Gareth was fantastic and answered all our queries very promptly.
5/5
Excellent service and a smooth purchase with these guys, in particular a young sales agent named Stephen who was a pleasure to deal with and extremely helpful!
5/5
"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"
I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way.
5/5
We dealt with Gareth when purchasing our house and he was extremely helpful and knowledgeable. We would definitely recommend.PositiveResponsiveness, Professionalism
5/5
Excellence rarely seen nowadays
We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.
1/5
Kick the little man
I am now worth quite a bit of money and own multiple properties in Belfast area. I seen a property I like on UPS for sale but Iβd never give them Β£0.01 commission and this is why. In 2010 my life was at a low ebb and my relationship broke down and I needed to find a house. I went to meet a UPS estate agent at a rental property and the guy totally dismissed me and treated me horribly. He acted like billy big time and was a jerk (calm down lad you earn 20k a year!) . I rang the office a few days later to complain and some snooty manager just laughed. Well guys the laughs on you cause Iβve actively spoke to people considering using you guys and put them off. Enjoy your minus profits.
1/5
What a bunch of lazy con artists
What a bunch of lazy con artists. As tenants we were treated as lesser humans, told that we must keep our obligations even though they constantly ignored their own contractual obligations to the outside of the building resulting in damage to the property through neglect, sending out amatuer ''handy men'' who pretended to fix problems, but in actual fact did nothing, then attempted to blame the the issues on next door neighbours rather than take responsibility. If i were a landlord i would be suing for the inaction leading to the damage to the property, and as a tenant suing for negligence. STAY WELL CLEAR!!
1/5
Unless your mortgage is through them don't expect much help. I was interested in a property asked what the bidding was up to and was told a completely different price from what the house was actually sold for (which was far less than what they told me).
1/5
I have never used them to sell aβ¦
I have never used them to sell a property but I would be reluctant to use them as my experience as a prospective buyer over the last 20 years. I have never known to know s estate agent so lack lustre in following upon enquiries, i have had to pester them to arrange viewings, bids not been passed to the seller etc, they really don't seem that fussed for the business.
4/5
UPS outrank other NI Estate Agents.
UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.
5/5
Have just sold with Gareth at UPS, he was excellent throughout from the first meeting, during a failed sale and through to completion. Would highly recommend and he makes sure to add a personal touch to every sale
5/5
Excellent staff and service
Excellent staff and service. Paddy is great and would highly recommend Ulster Property Sales to others. Katie
5/5
Superb service and support throughout. Gareth clearly has an excellent grasp of the market and his attention to detail and level of reassurance could not be voiced highly enough. A 5 star approach throughout..
5/5
Excellent communication
Very pleasant and informative staff. Responded to queries quickly and efficiently. I can thoroughly recommend them.
5/5
We came across a lot of challenges when selling our home and Gareth at UPS really helped us through it all. Thanks to all of his hard work we sold our house and he really went above and beyond for us. We are very thankful to him and UPS for everything.
5/5
Efficient and Helpful Team - Highly Recommend
On hand to answer all questions and deal with all questions. Great service. Would highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ulster Property Sales (Andersonstown)'s Belfast office has 141 reviews across two platforms: 112 on Google, 29 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ulster Property Sales (Andersonstown) is rated 4.5 out of 5 across all 141 reviews, and 4.6 out of 5 on Google from 112 reviews, checked 9 October 2026.
Ulster Property Sales (Andersonstown), 138 Andersonstown Road, Belfast BT11 9BY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.