Templeton Robinson (Lisburn Road) Belfast reviews

★★★★★ 5/5

Trustpilot

House Sale

We sold our house using Ms Emma Coote from the Ballyhackamore branch of Templeton in January 2021. Our house sale was particularly challenging because of the actions of a buyer. While all of the dealings we had with the employees of Templeton Robinson were entirely positive, Ms Coote was exceptional. She was professional, hardworking, resilient and discreet. We would have no hesitation in working with her again and would highly recommend her to anyone thinking of using an estate agent in the area.

Richard · 8 January 2021

★★★★★ 5/5

Google

Rebecca was fantastic from start to finish of the sale of my house! She was always happy to help and communicated regularly throughout the process! Thanks so much!

Patricia · 23 February 2025

★★★★★ 5/5

Google

Rebecca was fantastic, our sale would have fallen through without her persistence with our buyers and communication with solicitors to move things along quickly. Very good communication which is always appreciated! Thanks

Jack · 7 December 2024

★★★★★ 5/5

Google

Rebecca and Charlotte were fantastic and took all the stress away from finding tenants! Highly recommend.

Nicola · 25 June 2025

★★★★★ 5/5

Google

Many thanks to the team at Templeton Robinson (Lisburn Road) for providing us with a friendly, professional and reliable service in purchasing our new home. Our thanks to Nicky, Rebecca, Chris, and the team. Best wishes

Jackie · 12 September 2024

★★★★★ 5/5

Google

We rented a flat in Belfast city center through Belfast Lisburn Rd branch. The agent, Keith was very quick and efficient, and we moved in rather quickly as the paper work was very fast. The place appeared to be extremely noisy due to its location nearby several major pubs one of which has a licence to operate till 3am. We paid the relevant fee to break the contract and put the flat back on the market. Keith, again, was very responsive and found someone to take over our lease rather quickly. Although our experience was not all flowers and rainbows we would recommend Keith for his efficiency and responsiveness, and we would gladly work with him again, in the future.

Emily · 30 August 2019

★★★★★ 5/5

Google

Nothing but praise for Templeton Robinson during this fairly protracted sale. Lucy and her team were friendly and professional throughout Many thanks Lucy

Terry · 12 March 2025

★★★★★ 5/5

Trustpilot

Very professional

Very professional, efficient, friendly service. We were kept updated through every step. We would definitely recommend Templeton Robinson.

V · 15 July 2026

★★★★★ 5/5

Trustpilot

My elderly mother was selling her…

My elderly mother was selling her house. Nothing was too much trouble for the agents I would highly recommend

Banbridge · 6 July 2026

★★★★★ 5/5

Google

Many thanks to the team at Templeton Robinson (Lisburn Road) for providing us with a friendly, professional and reliable service in purchasing our new home. Our thanks to Nicky, Rebecca, Chris, and the team. Best wishes

Jackie · 21 August 2024

★★★★★ 5/5

Trustpilot

Great customer service from Chris and…

Great customer service from Chris and Patricia at Templeton Robinson. I felt well informed and supported throughout the process. They also helped me find a quick slae at a good price so really matched up to my expectations. I'd really recommend their services.

Lothar73 · 1 December 2025

★★★★★ 5/5

Google

Lucy helped us sell our house and secure our new home. Lucy’s communication, support and direction throughout the entire process was first class and we really appreciated her reliability and perseverance. Highly recommended!

Clifton · 16 February 2026

★★★★★ 5/5

Google

Nicky is the best! She was thorough and professional and great to work with. She kept us apprised of other offers and interest in the property. Nicky was quick to answer any questions and always returned our calls immediately. We are so happy with our new home. Thanks Nicky.

Jayne · 29 August 2023

★★★★★ 5/5

Google

Recently bought a house through Templeton Robinson. Chris was a pleasure to deal with throughout. All requests on my behalf to any member of the Lisburn Road branch were dealt with in a friendly manner and resolved efficiently. I would highly recommend. Thanks for a smooth purchase.

Niall · 29 August 2023

★★★★★ 1/5

Trustpilot

No interest in customers

I contacted the office to arrange a viewing of a property they had listed for sale, initial call went well and was told viewing would be no issue, house was available, no offers on it and viewings could be any week day morning or after 5pm. No follow up call, so I called back the following day and was given the run around and told the lead agent on the property would contact me on Monday (today). Again, no call at all. These people do not value genuine customers, and I would completely avoid.

KT · 9 July 2024

★★★★★ 5/5

Google

Recently purchased a house through the Lisburn Road branch of Templeton Robinson. Patricia Donnelly was a pleasure to work with. Excellent, regular communication and made sure to help progress the sale. Any enquiries were dealt with quickly and efficiently and calls were returned promptly. Highly recommended.

Yannick · 29 August 2023

★★★★★ 5/5

Google

I found TR to be outstanding from start to finish. They arranged a photographer with a week of Chris first coming to value my house and it was sold within one month . I was kept informed every step of the way by Nicky of the offers and was given great advice of what to do . The team were all very friendly and would highly recommend them !

Deborah · 2 November 2024

★★★★★ 1/5

Google

Viewed a rental property, submitted an application, phoned numerous times for an update. That was 4 weeks ago and still no communication. Thankfully found another property as would not like to deal with this company given the lack of communication.

Maria · 10 November 2023

★★★★★ 1/5

Google

When I bought my first house, I had THE WORST experience with them. Everything was so rushed, the lady I dealt with was pretty rude and I felt very uncomfortable. Buying my second house now through other agent, I’m sooooo surprised how relaxing buying a house without constant harassing can be! will NOT recommend!

Dildar · 29 August 2022

★★★★★ 1/5

Google

Viewed a rental property, submitted an application, phoned numerous times for an update. That was 4 weeks ago and still no communication. Thankfully found another property as would not like to deal with this company given the lack of communication.

Meria · 2 November 2023

★★★★★ 5/5

Google

Great job by Templeton Robinson and, in particular, Lucy Arthur whose guidance, knowledge of the market, dedication and steady hand took us seamlessly a sale.

Willy · 16 February 2026

★★★★★ 5/5

Google

Fantastic experience from start to finish. Chris kept us up to date on a regular basis with our house sale and made the process seamless. I would highly recommend using Templeton Robinson if you are thinking of selling.

Claire · 2 November 2023

★★★★★ 1/5

Trustpilot

This is a horrible agency

This is a horrible agency! We rent a house with them and we haven't had heating for longer than a month, our boiler is not working. We called them everyday and sent emails, the agent said every day that someone was going to fix it and nothing was fixed, the person just saw the boiler and nothing is fixed. I have a 17 month old baby who wakes up at night crying because of the cold. I don't know what to do anymore.

Andrea · 9 February 2024

★★★★★ 5/5

Google

Lucy was extremely professional and talked us through the entire process of selling our house, would highly recommend them

Alan · 25 September 2024