Trusted Agent profile · Belfast
★★★★★
196 reviews across 2 platforms
563 Lisburn Road, Belfast, BT9 7GQ
Templeton Robinson (Lisburn Road)'s office in Belfast, at 563 Lisburn Road, is rated 4.4 out of 5 across 196 reviews on two platforms, including 148 Google reviews rated 4.5.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
1/5
TrustpilotDodgy dealers !!
Dodgy dealers !!! Avoid at all cost. Tried selling a few months back and a lot of things didn’t add up ! Wasn’t going to put a review as I felt bad but it’s important so I have. Apparently a lot of viewers couldn’t view ! Ridiculous and a lot of time and money wasted :(
5/5
TrustpilotTHE best
The concise testimonial: This is the best agency you will find, intercontinentally. Seriously. Go here. They’re so consistent. The agents are just phenomenal. I’m sure they’re all great, but talk with Sophie Trainor if you can- she’s simply the best at her job. The less concise testimonial: It feels good to report how positive my experience has been with Templeton Robinson. I’d rented with them for the first year I lived in Belfast, and at that point, I’d promised myself that I’d only rent or buy with them as they were noticeably the best agency I’d come across in San Francisco, Los Angeles, Paris, and London combined. The agents who work here are consistently the most trustworthy and professional, not to mention sincerely patient and kind. Foolishly, I broke my promise and (without naming any rival agencies) was disappointed; they are not all created equal. Today, this disappointment has only further emphasised just to what extent the staff of this company is superior. I’ve recently been dealing with Sophie, and was compelled to write a review purely based on the fact that she is the best agent I’ve ever met. She’s so dedicated and genuine that she stands out, even in a vocation where an efficient and personable disposition is essential.
5/5
GoogleAbsolutely stellar service from the team. Fabulous support. Great communication throughout. Have used TR before and the standard remains high. A convoluted conveyancing was made easier by the team. Prompt marketing. Would not hesitate to …
5/5
Google💯 percent professional. Chris was an absolute pleasure to work with and I certainly will be pointing people in his direction. …
1/5
GoogleBy far the most rude, unprofessional Estate agency that I have spoke with. When you ask them info about house during a viewing, they say "I don't know, you should call the agency" and when you call the agency "We don't know, have you ask to the person who made the visit with you?" And the last funny thing just today. They call back to see if I was interested to put an offer on a house, I said "No i'm not, but thank you" and literally hang up. Stay away from them
5/5
TrustpilotFantastic service and excellent…
Fantastic service and excellent communications. Really proactive and support from start to finish.
5/5
GoogleLucy did a great job selling our house. It wasn't a straightforward sale and it took some time to sort a few issues along the way, but she maintained very good communication, focus and commitment right to the end. A quality professional service.
5/5
GoogleTempleton Robinson was recommended to me and I am delighted with the professional service I received. Excellent communications, prompt visit to the property, great photos and the house was sale agreed in less than a week. I was very impressed with the professionalism of Lucy Arthur in the Belfast office who dealt with me and would be very happy to recommend Templeton Robinson to my friends and family.
5/5
TrustpilotTempleton Robinson
Templeton Robinson provided an excellent service from start to finish, highly recommended.
1/5
TrustpilotDodgy Deals R us
Sale agreed on a property with Mr Michael Young, was was told many times ''deal done'', then 3 days after Christmas he decided to dump us and sale agree with somebody else for the sake of £2500, wasting our time and money. Not even an apology. Is this the man you want to buy a house off ? Disgusting way do business.
5/5
GoogleGreat to Work with. Patricia was fantastic from the start. Made everything simple. Communication was 10/10 Thanks again
2/5
GoogleSeems I share the sentiment of most of the people on here. When I applied to rent I was assured I'd be contacted either way so I knew I could start looking at other places, I received nothing back. I even called twice to ask if if i could get an update of which I was told I would get called back... needless to say I received nothing. I'd avoid this agency in future if I can.
5/5
TrustpilotUpper Croft rd
Had a great experience with Templeton Robinson, would recommend to anyone!
5/5
GoogleLucy, Chris, Patricia and the whole team at Templeton Robinson were the best estate agents we worked with throughout a long 18 month process. We only dealt with them as buyers... we viewed many houses with them and always thought those vendors were lucky to have them.
5/5
TrustpilotThe experience was made very simple
5/5
GoogleNicky was great & always kept me up to date - thank you!
1/5
TrustpilotRepeated requests to be removed from…
Repeated requests to be removed from their mailing list as their UNSUBSCRIBE option is a fake page link, have gone unactioned. Ridiculous attitude and they persist on keeping your email address on their files to spam you with emails.
5/5
GoogleI recently purchased my first home with the incredible support of the team at Templeton Robinson, and I couldn't be happier with the experience. …
1/5
TrustpilotAlmost impossible to get in touch with…
Almost impossible to get in touch with hung up the third time I tried won't b buying anything they sell .
5/5
GoogleGetting our new rental place sorted, from the initial viewing to getting the keys, was a super smooth experience thanks to the help of Helen, from the Lisburn road branch. Communication was clear, friendly and the process super easy! Best experience we've had in Belfast so far.
5/5
TrustpilotProbate valuation and house sale
Probate valuation and house sale: throughout the team from the estate agent were frank about the market and what could be expected with the sale of the property. They led us through the process in an extremely helpful and professional manner, suggesting how we could best ensure the sale of the house, giving tips on presentation. In the end after many viewings the house sold for the exact amount that had been put on it for probate. We could not have asked for a better service.
5/5
TrustpilotProperty Sale East Belfast
We’ve returned to Templeton Robinson several times now to sell properties and have highly recommended them to friends and family. Have consistently found the team friendly and professional - dedicated to getting a successful outcome.
1/5
TrustpilotTenants beware
Tenants beware! I Rented a house it was for sale mid way thru, the property manager said I could leave the lease early with no penalty he later back tracked on this asking for full deposit. After I pushed back and one of the MDs said it was ok it was dropped. The property manager unethically said I needed to pay full deposit because landlord requested it, the house was cleaner that when I moved and said cobwebs and water streaks on the shower asking for £300 and pressuring me to accept so I could get the remainder of the money back. I refused and won all the deposit back in a decision from TDS NI. This is the most aggressive property company I have ever worked with and I would never rent any property from them or hire them to sell my house.
5/5
GoogleSold & Bought! Completed both transactions With Lucy A and must say we experienced flawless service from start to finish. From our initial consultation to completion, we were kept abreast of developments and supported throughout.
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