Simon Brien Residential reviews

★★★★★ 5/5

Facebook

We recently bought our home from Simon Brien, Newtownards and would highly recommend them. Richard took great care of us throughout and went out of his way to facilitate our various detailed queries, arrange multiple visits and managed contact between us and the vendor. At completion, we received a gift pack which was a nice touch. Great service from great people.

Mark · 4 March 2021

★★★★★ 5/5

Google

Nicola was a dream to work with. It was so reassuring to know she was on top of everything. Thank you again for helping us move home!

Ross · 26 March 2023

★★★★★ 5/5

Google

Great service from the Ballyhackamore team! Jonny was professional and friendly making it an easy decision for us to choose SB when selling our house!

Sinead · 26 March 2023

★★★★★ 5/5

Facebook

Couldn’t recommend the Simon Brien team enough! Recently sold a property with them and the standard of customer service was exceptional. Mark ensured that both the purchaser and myself were well informed throughout the process, which led to a stress free completion. Will definitely be using SBR again on any future moves!

Laura · 10 November 2021

★★★★★ 5/5

Google

A few weeks on, the dust has settled and looking back I can honestly say I couldn't be happier with our choice in going with Simon Brien. For myself and my partner, the estate agent market felt quite saturated and having lots of different people tell us broadly the same thing about both value and fees it was how everyone at Simon Brien made us feel that sets them apart. You can't shy away from how stressful balancing a sale and a purchase around the same time is but had it not been for someone like Nicola listening to my very regular flapping it would have been a million times worse. If you are thinking about what's different in the sea of people wanting to sell your house, hopefully these words help you make the right choice and pick Simon Brien!

Keith · 26 March 2022

★★★★★ 5/5

Google

Great service from the Ballyhackamore office, in particular Jonny who kept me informed every step of the way and helped make the process of selling my home straightforward and stress free.

Joanne · 26 March 2022

★★★★★ 5/5

Facebook

We recently sold our house with Simon Brien and I have to say that the service, professionalism and knowledge of the market (especially in North Down) was fantastic. David Best who worked with us throughout the process was super. He understood our requirements and was there at every step of the way with advice, knowledge and really got to know the details of the property to be able to sell it to at its best. David (and the rest of the office team) managed to get great footfall through the property with many 2nd and 3rd viewings with in the matter of weeks. I would highly recommend using Simon Brien to any one selling their property.

Hayden · 17 December 2021

★★★★★ 5/5

Google

Highly recommend Sam Dickey and Team at Simon Brien Ballyhackamore.What is often a stressful experience for many proved to be very efficient and straightforward for us, with Sam’s support and expertise.Highly recommended for their professionalism and excellent communication throughout.

Claire · 26 March 2019

★★★★★ 5/5

Google

A Fantastic business to deal with, Jonny, Ciara & Susie where a pleasure to deal with, tried a previous estate agent who let me down, but Simon Brien came in and got my house sold :) so thank you very much for doing a great job for me, highly recommended.

Barrington · 16 April 2024

★★★★★ 5/5

Facebook

I have purchased 1 house and sold another house with Simon Brien Newtownards in the past 2 years. They came across very professional, give expert advise, provided me updates regularly and got me the best deal possible on both properties. Definitely recommend using again. 👍

Ricky · 14 November 2021

★★★★★ 5/5

Facebook

I have just sold my property through Mark Leinster in the Lisburn road branch and can’t recommend him enough. An accurate valuation and very knowledgeable of the market, he provided a fast and efficient service throughout the entire sales process and was just an all round nice person to deal with going above and beyond, I know on numerous occasion he was working past 6pm to ensure viewers and my tenant was accommodated. Thanks again Mark!

Sonia · 25 November 2021

★★★★★ 5/5

Facebook

Simon Brien were extremely professional, knowledgable and efficient in their handling of the sale of my property. It was an effortless process from start to finish. Much appreciated Tiffany Brien and Barbara Nelson!

Marc · 30 January 2023

★★★★★ 5/5

Google

Nicola has been an absolute pleasure to deal with; an excellent communicator, very organised and lovely to deal with. She kept me updated the throughout the whole process and I couldn't recommend Simon Brien Ballyhackamore enough!

Steph · 26 March 2019

★★★★★ 5/5

Facebook

Tiffany handled the sale of our house earlier this year along with the purchase of our new house a few months later! We were really pleased with the responsiveness from the entire team at Simon Brien Holywood and felt that we received honest and knowledgeable advice. We would have no hesitation in using Simon Brien Residential again when it comes to selling next time!

Nathan · 3 December 2022

★★★★★ 5/5

Facebook

Very happy with the service and advice we received when selling our property. Jonathan and his team were a pleasure to deal with.

Nicola · 26 January 2022

★★★★★ 5/5

Google

I'm writing specifically to counter the frankly absurd negative review recently accorded by "PJ Swain". I'm the seller of the property he's complaining bitterly about, and I can confidently assert that a) Simon Brien have acted throughout with 100% professionalism, b) that he, as an estate agent himself, would have acted no differently, and c) that if he has ire to direct, he ought to direct it against me, not the firm I employed to conduct the sale of one of my buildings. Briefly, this gentleman initially underbid against my asking price in a fairly transparent attempt to circumvent stamp duty, then eventually offered me the asking price. I told the agent that I was minded to accept it, but just a couple of days later the agent called to notify me that another interested party also wanted the building and had offered substantially more. Now, it is enshrined in legislature that a property agent MUST relay any and all offers up to the point of contract exchange, so what precisely was Simon Brien supposed to do? Withhold the information and then tell me later "oh we had a better offer for you but sure we figured we'd keep it secret!" Hardly - they HAD to notify me of a better offer and, with a recent brain tumour diagnosis and my first child on the way, there was no way I wasn't going to instruct them to extract maximum value from my investment at a time when every penny counted. Thereafter the decision was mine and mine alone - I have sufficient experience buying and selling properties in London, Birmingham, Merseyside and Belfast to know exactly how to manage a deal; Simon Brien were there to find buyers and assist me in the process, but the decisions were mine, and this man would have done exactly the same. Unless perhaps he wants us to believe that he'd have declined an ultimate profit of tens of thousands of pounds on some spurious principle? I highly doubt that. Essentially, Simon Brien were instructed by me to sell one of my properties, and they did so expertly, efficiently and highly professionally. Sam Dickey, with whom I've worked before, is one of the few property professionals in Belfast whom I 100% trust, and Lana, his colleague, has been the very definition of helpful efficiency, and a delight to deal with. Perhaps the individual leaving negative feedback believes I should have turned down much more for my property than he was prepared to offer, but there isn't a soul in the city who would have acted any differently, and I don't believe for a second he would have either. Personally, I have no experience of buying through Simon Brien (although I have previously purchased 2 properties through Sam, and he was equally fantastic in this capacity) but as a seller this experience has been unparalleled for the ease and added value they've brought to the process. Seriously, whether a homeowner or investor / developer, you could do a lot worse than instructing these guys.

John · 26 March 2019

★★★★★ 5/5

Google

I had purchased my house from Simon Brien and it had been such a positive experience I decided to sell with them also. Their valuation was realistic and based on many other similar properties in the area that they had sold. Their approach was professional and friendly and they got me the price I wanted and helped take away the stress of selling. I would definitely recommend them.

Deborah · 26 March 2022

★★★★★ 5/5

Google

Excellent experience when recently selling my house, Sam and the team are very experienced, friendly and professional. Would highly recommend.

Suzanne · 26 March 2022

★★★★★ 5/5

Facebook

Just completed a sale of a property with Simon Brien. We worked closely with David and Barbara. As our buyers were from overseas our sale required a little more attention. They were always happy to help and go that extra mile. It should be their slogan as David said it to me regularly! Great lines of communication, great service and a pleasure to work with. Thank you guys

Nikki · 26 February 2022

★★★★★ 1/5

Google

I found this company downright dodgy. They sent a pair of strange people down to my house with no member of their staff in attendance. These people wanted to build on our site without buying it, instead they would give us a share of the profits of the sale of the property they built. When I tried to talk figures they said 'today is not about numbers, It's about getting to know you.' I was unimpressed Simon Brien had sent them down and not attended to represent us. The next week the sign advertising our site was taken down. I phoned to ask why and was told 'you are in negotiations over the site'. I don't know whose interests they were representing but it certainly wasn't ours. I removed my house and site from the market immediately. David Menary then phoned me 6 times in a row but I had no intention of engaging in a conversation. This is not a client focused company. Avoid at all costs.

Eve · 26 March 2018

★★★★★ 5/5

Google

Ciara was fantastic, would happily work with again!!!

Philip · 26 March 2023

★★★★★ 5/5

Google

Had great help from Jonathan Dickson, both selling my house and buying new apartment. Always replied to my emails. From the beginning got great advice, and everything went smoothly 🍾 …

Freda · 18 September 2024

★★★★★ 1/5

Facebook

Absolutely furious with how my phone call was handled, completely unprofessional mocking there tenants down the phone without realising they haven’t muted there mic think this lady in question needs to attend a class is how to be professional!!

Tiernagh · 23 December 2020

★★★★★ 5/5

Facebook

Richard Orr was brilliant, he didn't just sell us a house, he helped us find our home.

Danielle · 8 December 2021