Trusted Agent profile

Rodgers Residential reviews

4.2

★★★★★ Great

185 reviews across 3 platforms

251 Upper Newtownards Road, Belfast BT4 3JF

Rodgers Residential's Belfast office at 251 Upper Newtownards Road is rated 4.2 out of 5 across 185 reviews on three platforms, including 111 Google reviews rated 3.9. Checked 9 October 2026.

Google logo

3.9 / 5

111

Reviews on Google

This office

Facebook logo

4.8 / 5

19

Reviews on Facebook

This office

Trustpilot logo

55

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Belfast office, from every platform, shown as written. First names only.

5/5

Google

Rodgers Residential provided an outstanding service selling my apartment in Belfast. From start to finish, the whole process was streamlined and stress-free. Communication was brilliant throughout and I always felt informed and never had to chase for updates. The property was advertised really well, with excellent photos and a video, which I'm sure helped attract the right buyers quickly. The owner, James, personally handled most of the process, and he was a pleasure to deal with. I couldn't have asked for a better experience and would highly recommend them to anyone looking to sell in the Belfast/North Down area.

Mark · 16 March 2026

Agent replied · 16 April 2026

Thank you for your business, Mark, great selling for you! James.

1/5

Google

Absolute disrespect from the agency, very poor level of service. The property was not prepared and does not meet basic standards. The flat is completely different from the advert, which is considered misleading. Avoid this agency at all costs. We received written confirmation that the viewing was on Wednesday at 9:30 a.m., but no one was there. Only after I called was I told it would take place on Thursday. This was very inconvenient for us, especially with a small child. When we attended the rescheduled viewing on Thursday, the property was in very poor condition compared to the advert: mould in the shower, dirty carpets, stained sofa, rubbish inside, and one room not even accessible. The flat did not match the photos online and was not presented in a suitable state for potential tenants, especially at £825 per month. this is terrible

Sandra · 16 October 2025

Agent replied · 23 October 2025

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to clarify that at the time of your viewing, the property had only recently become vacant. You attended the first available viewing date following the previous tenant’s departure. It was clearly explained during the viewing that the property was not yet ready and was scheduled to be fully cleared, deep cleaned, with carpets shampooed and showers regrouted prior to being re-let. Once these surface level works are completed, the property will fully reflect the images and standards shown in the marketing photographs. It is also important to note that no concerns were raised during the viewing. In fact, you enquired about when the property would be ready and how you could apply, which indicated your interest and understanding that the property was still in the process of preparation. With regard to the viewing date, we apologise for any inconvenience caused by the short-notice rescheduling. This was due to access issues following the prior tenancy ending, and we appreciate your understanding in this matter. We take all feedback seriously and remain committed to ensuring all properties are presented to a high standard once the necessary preparation works have been completed.

5/5

Google

Recently changed accomodatiom and ended up letting through Rodgers Residential. They were excellent throughout the whole process, with a special mention to the very helpful and patient Cole who communicated everything quickly and made the process seamless. The 3rd party referencing system was quite detailed but from the first viewing to getting the keys in under a week we were delighted and thankful for Rodgers Residential and would recommend them to anyone looking to rent accommodation in Belfast. Alex and Drielly

Al · 16 October 2025

Agent replied · 23 October 2025

Thank you so much for your lovely review, Alex & Drielly! We hope you have settled into your new home well! Best wishes!

1/5

Trustpilot

Natasha Rodgers go to therapy

Natasha called the police on me for leaving her a bad review. I wonder if she called the police on all the people who left her a bad review? Her former business partner told me she is racist and treats brown people like this all the time. She sent me the most aggressive and disrespectful email I have ever read. She has absolutely no tact and spends more time making up excuses as to why everyone hates her rather than fixing her terrible business practices. She is a keyboard warrior. She spends more time defending her horrible behavior than helping her tenants. She eats all day and talks crap. This is not an agent. She is terrible to work with at a home owner and a tenant. She lets properties become dilapidated and makes up lies to steal money from good tenants. I am in the process of suing her for racism and bullying.

Tadela · 3 July 2026

5/5

Google

All aspects of a house/home move can be stressful but in my recent experience, the choice of Rodgers Residential for the sale ensured that it was stress-free. The quality of photography and digital presentation of the property exceeded my expectations as did the number of viewings which were all managed without a hitch. Special thanks to Phil for his professional input and always dependable prompt communications which, for me, contributed so much to making the entire process stress free. Paul BT4

Paul · 20 June 2023

Agent replied · 19 June 2024

Thank you for your kind review Paul.

5/5

Google

I rate Rodgers Residential as 'Simply the Best' Estate Agent there is. I sold my own home, through Natasha Rodgers and her excellent sales team, they made the entire process from the initial valuation through all the back to back viewings and then the legalities, super fast efficient and seamless. I have also rented as a tenant via Rodgers Residential over the last few years, and Natasha and her rental team made every single step of the way, so hassle free and comfortable that I recommend her to everyone who is either buying selling or renting.

Lisa · 16 August 2025

Agent replied · 23 October 2025

Thank you for your kind review Lisa!

5/5

Google

Rodgers & Finney were the agents for a purchase I made in the Summer of 2021. Throughout the case Phil McVitty specifically demonstrated exemplary professionalism and went above and beyond to service the needs of both the vendor and myself as buyer. The promptness and thoroughness in response to any query, and manner in which he represented the vendor to me, helped resolve issues, and projected any queries back to the vendor was second to none. I cannot recommend Phil, and the wider Rodgers and Finney team enough - I will definitely be recommending him and the firm to my friends and family, and using them myself when the time comes to sell.PositiveResponsiveness, Quality, Professionalism

Peter · 26 August 2022

Agent replied · 19 June 2024

Peter thank you for review, we are so happy you had a good experience with us - Rodgers Residential

5/5

Trustpilot

Great first time buyer experience

Rodgers Residential was the estate agent that listed our home. As first time buyers going through a confusing process in a challenging market it was a breath of fresh air to deal with Rodgers Residential and the agent in charge of the sale, Ryan McAvoy. Ryan was very pleasant to deal with as he was patient and worked with us as we navigated our way through the buying the process. Ryan has been in touch after the completion of our purchase and has helped where he can with any questions we have had.

Iman · 9 March 2022

Agent replied · 15 June 2024

Thank you for your five star review . Rodgers Residential

5/5

Trustpilot

Great service provided

While looking for a new build home, I came across Alia from Rodgers Residential. From the first moment I spoke with her she couldn’t have been nicer. Nothing was ever to much to ask and she was always there to answer any questions or queries that we had. She always kept us up to date which we really appreciated. Although we didn’t go through with the house we had originally intended on through Rodgers, the experience we had was great & Alia is a lovely estate agent!

Chloe · 12 November 2021

Agent replied · 15 June 2024

Thank you for your 5 star review.

5/5

Google

From start to finish I had the best experience with R&F. Phil is an absolute gent who handled the sale of my first home very efficiently and couldn't have helped more when responding to my emails and requests for more viewings. Alia is like a breath of fresh air, she took me to review the house two days prior to sale completion and I had the best experience with her, not only was she bubbly and a pleasure to be around but she helped me bounce ideas for my new home and got me all hyped up and excited. Alia is amazing at keeping the spark of buying alive. I was chuffed to pieces to pick up my keys and alia to hand me the cutest teapot as a present, the little touches had a big impact. All in R&F are a fantastic company with two professional and fantastic staff that I can rate. 10/10 - definitely recommend to a friend.PositiveQuality, Professionalism

Poppy · 26 August 2021

Agent replied · 19 June 2024

Thank you for your five star review for Rodgers & Finney Poppy! We are delighted you had such a good experience with us.

5/5

Facebook

Recently secured a rental property through Roger's Residential and the estate agent working on our behalf has been a gem! Charlotte Luft has been exceptionally efficient, and extremely helpful in all rental matters. She has been quick to reply with all questions, and always follows through with what she says she will do. Charlotte has gone above and beyond for us with this property, and it has been a blessing to have her! Thanks Charlotte!

Lara · 26 May 2022

Agent replied · 22 February 2025

I never believed that trading is this profitable, I was very doubtful about Forex and Bitcoin trading, until i got convinced by a neighbor I decided to risk $1,000 with MR MADDIE SCHAEFER, after I saw reviews of people on how good she is, though I was Very skeptical but she prove me wrong with my first trade results, by profiting $7,600 within a week for me, I'm gonna recommend her to everyone looking to invest in trading and earn extra income. You can get in touch with her Contact now on Email: maddieschaefer6@gmail.com WhatsApp +1 (484)6298691

5/5

Google

I can't thank Phil enough for his time, patience and advise . Unfortunately the new build I was after has sold and therefore I have had to put the sale of my property on hold until another suitable house / bungalow becomes available. If and when this happens I will definitely be coming back to Rodgers & Finney as I felt Phil went that extra mile re offering sound professional guidance as well as value for money.PositiveResponsiveness, Quality, Professionalism, Value

Yvonne · 20 June 2021

Agent replied · 19 June 2024

Thank you very much for your kind review Yvonne.

1/5

Facebook

honestly avoid like the plague. kirsty Finney is a thief and a disgrace. deposit was never secured. landlord was never registered. house was disgusting. none of the badly needed damages got repaired. only reason deposit was given back was with threats of taking them to court. I am only writing this to warn others because instead of repairing the roof and boiler and all the other problems they have now wacked the rent up and put it back on the market. the extent of the issues of the house in no way could have been fixed in the couple of weeks the house has been empty. please do your research on any house you're thinking of renting and make sure you do all your checks because they don't care!!

Sophie · 13 March 2021

Agent replied · 22 February 2025

I never believed that trading is this profitable, I was very doubtful about Forex and Bitcoin trading, until i got convinced by a neighbor I decided to risk $1,000 with MR MADDIE SCHAEFER, after I saw reviews of people on how good she is, though I was Very skeptical but she prove me wrong with my first trade results, by profiting $7,600 within a week for me, I'm gonna recommend her to everyone looking to invest in trading and earn extra income. You can get in touch with her Contact now on Email: maddieschaefer6@gmail.com WhatsApp +1 (484)6298691

5/5

Google

I bought my house with them over 3 years ago and had no issue at all, the process was quick and smooth and Alia was great help!

Kamil · 22 February 2025

Agent replied · 11 April 2025

Thank you Kamil.

1/5

Google

Horrible company to deal with. every question we asked and problem we wanted fixed was ignored, told they would call us back but never did! Sandra is patronising and horrible to deal with, everything was our fault and we where made to seem like we where the problem even though we made improvements to the house and fixed problem areas. Had to leave the apparent due to a horrible rising damp issues in the bedroom and mold all overr the place that was causing health issues for me and my partner, only to be told that we have to clean up the mold ourselves and put our onw health at risk just to be able to leave. Apsalut disgrace. I hope yous are proud of yourselves that you've made a young couples first house a hellish experience!

Madalyn · 20 June 2020

Agent replied · 19 June 2024

We're so sorry that you did not have a good experience, and we will be reviewing what happened. Rodgers & Finney | Estate Agents & Letting Specialists

5/5

Facebook

We’ve been in our new place just over two months now (apologies I haven’t reviewed sooner) and getting on with the joys or decorating and weekends of DIY. Ryan at Rodgers and Finney was brilliant in getting us to this point. Right from the first viewing he was on it. Easy to get in touch with, quick in responding to any and all queries. Helped us through each step of the process and was in constant contact, touching base with solicitors making sure they had all they needed. In the end we got our new place and a lovely tea pot out of it. Essentials for any new start :) Throughly recommend!

Daniel · 5 February 2020

Agent replied · 22 February 2025

Thank you Daniel.. Best wishes in your new home :)

5/5

Trustpilot

Tamara has been looking after our…

Tamara has been looking after our rental properties for almost a year now and we have been extremely impressed. She is very professional and knowledgeable when it comes to any issues we have , dealing with them promptly and efficiently. Tamara is always a pleasure to speak to and we know that we can rely on her to keep us on track with our rentals. Thanks again Tamara: )

Gillian · 31 March 2022

Agent replied · 15 June 2024

Thank you Gillian

5/5

Trustpilot

Sale Agreed from London, Couldn't have done it without Ryan & Rodgers Residential

We really enjoyed purchasing our house through Rodgers Residential, Ryan in particular is a true gem. We bought our house while living abroad, a little tricker to say the least. They kept us up to date on all aspects of the purchase, aided us in sale of goods from the vendor and were just good fun to speak with! Thanks Ryan for getting us home and into our new house!

Hazel · 7 November 2021

Agent replied · 15 June 2024

Thank you for your 5 star review.

5/5

Google

Really amazing kind genuine people, from the moment we discussed all the moving requirements - they put in 100% and more! I received excellent, high level of customer services; Very, very efficient service,I would fully recommend this very well established, caring, attentive and professional company without delay .. Thank you James & Natasha Rodgers

Stelian · 20 June 2023

Agent replied · 19 June 2024

Thank you for your kind review Stelian - your new home looks great!! Best wishes to you and Marta. James. Rodgers Residential.

5/5

Google

I sold my house recently through Rogers & Finney and I have to say Phil did an excellent job. I knew my house was in capable hands, from overseeing all of the viewings to making what can be a very stressful experience feel very straightforward and stress-free. All of the staff I spoke with over the course of the sale were also very friendly and helpful, I would definitely recommend Rogers and Finney!

Jennifer · 20 June 2020

Agent replied · 19 June 2024

Many thanks Jennifer - we are delighted you were so pleased with our sales service! Rodgers & Finney | Estate Agents & Letting Specialists

5/5

Google

I had a fantastic experience when buying my first home. Sandra was always on hand to answer any questions and had such a lovely nature. Reece who was my mortgage advisor at first explained all my options clearly and when he was unable to help any further he gave me an excellent referral to another mortgage advisor. Anyone I spoke with at Rodgers & Finney were always incredibly helpful and professional.

Louise · 10 January 2021

Agent replied · 9 January 2025

Many thanks for your 5 star review Louise, we are delighted you were pleased with the service you received from Sandra. Best wishes in your new home. Rodgers & Finney

5/5

Facebook

I sold my house recently through Rogers & Finney and I have to say Phil did an excellent job. I knew my house was in capable hands, from overseeing all of the viewings to making what can be a very stressful experience feel very straightforward and stress-free. All of the staff I spoke with over the course of the sale were also very friendly and helpful, I would definitely recommend Rogers and Finney!

Jennifer · 25 February 2020

Agent replied · 22 February 2025

Thank you for your lovely review Jennifer :) Best wishes in your new home :)

5/5

Trustpilot

I have been renting a property through…

I have been renting a property through Rodgers Residental for just short of a year now and Tamara has been my agent. In the time I have rented, Tamara really has been nothing short of brilliant. She is very attentive to any emails that I send, helping deal with matters big or small and always friendly. I would highly recommend her to anyone.

Hannah · 10 March 2022

Agent replied · 15 June 2024

Thank you for your five star review. Rodgers Residential

5/5

Google

I had a fantastic experience when buying my first home. Sandra was always on hand to answer any questions and had such a lovely nature. Reece who was my mortgage advisor at first explained all my options clearly and when he was unable to help any further he gave me an excellent referral to another mortgage advisor. Anyone I spoke with at Rodgers & Finney were always incredibly helpful and professional.

Louise · 20 June 2020

Agent replied · 19 June 2024

Many thanks for your 5 star review Louise, we are delighted you were pleased with the service you received from Sandra. Best wishes in your new home. Rodgers & Finney

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Read Rodgers Residential's Google reviews

Questions about Rodgers Residential

How many reviews does Rodgers Residential have?

Rodgers Residential's Belfast office has 185 reviews across three platforms: 111 on Google, 19 on Facebook, 55 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Rodgers Residential's rating?

Rodgers Residential is rated 4.2 out of 5 across all 185 reviews, and 3.9 out of 5 on Google from 111 reviews, checked 9 October 2026.

Where is Rodgers Residential's Belfast office?

Rodgers Residential, 251 Upper Newtownards Road, Belfast BT4 3JF.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.