Reeds Rains (Ormeau) reviews in Belfast

★★★★★ 5/5

Google

We couldn’t be happier to be renting our new home with Reeds Rains, from the beginning Naoimh was nothing short of amazing! From first viewing then application and getting in the door, Naoimh was so helpful and patient throughout the entire process! We can’t thank you enough!

Courtney · 16 March 2026

★★★★★ 5/5

Google

Though I started my application process close to the holidays, Naiomh made the whole process flawless with constant updates. She made the whole process as stress free as was possible. I’m grateful for the warm manner and friendly tone. As a first time renter, this went a long way.

Vanessa · 16 February 2026

★★★★★ 5/5

Google

After months of searching, Mark Mcilvenny made the impossible happen. Professional, patient, and genuinely supportive throughout the entire process. He made everything smooth and stress-free, and I’m truly grateful for his dedication. Highly recommended.

Hamzat · 10 June 2026

★★★★★ 5/5

Google

11 March 2025 -- This is my second 5 star review for Reeds Rains. I recently sold a property and Reeds Rains were an absolute pleasure to deal with. My dealings with Ethan were amazing, he kept me informed throughout the sale, and made the entire process seamless. I would highly recommend Ethan and Reeds Rains estate agents. I have been a customer of there's as a seller and also a rental tenant (see below). Both occasions have been completely faultless. Reeds Rains, have been a very good letting agency. Naiomh has been really helpful from initial contact about renting a property, right through my time in the house. Any queries you have for her get answered in a timely and professional manner.PositiveResponsiveness, Professionalism

Graham · 12 March 2025

★★★★★ 5/5

Google

Naoimh at Reeds Rains has been an absolute pleasure to work with! Over the past four years, she has consistently gone above and beyond to provide exceptional service. Her kindness and helpfulness stand out, making the entire process smooth and stress-free. Whether it's answering questions, offering support, or providing guidance, Naoimh has always been reliable and professional. I highly recommend her and the Reeds Rains team to anyone looking for a trustworthy estate agent!

Egle · 11 May 2025

★★★★★ 5/5

Trustpilot

John has been helpful and professional…

John has been helpful and professional all the way through our experience with Reeds rains

S.D · 24 September 2026

★★★★★ 5/5

Trustpilot

Very friendly, informative and efficient

Ken was very helpful , got back to us with answers in good time

Janine · 24 September 2026

★★★★★ 5/5

Google

I highly recommend Reeds Rains. I was looking to rent some property for long time and have applied for quite a few and couldn’t get any but Naoimh helped through the process and because of her assistance I could get the flat. she was incredibly helpful and very professional. I am so happy with my new rental and very grateful to her. Their excellent customer service made all the difference. Again highly recommended.

Eka · 10 July 2026

★★★★★ 5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia · 29 August 2026

★★★★★ 5/5

Google

We moved into you new home two days ago and I have to say as, somewhat uninitiated, first time buyers my wife and I couldn't speak highly enough of Ethan Fleck and the team at Reeds Rains. Ethan guided us through the process from 1st viewing to the day we collected our keys with the most warm friendly professionalism a person could hope for. I couldn't recommend this estate agent highly enough and would definitely avail of their services in the future if a need occurs.

Garry · 3 January 2025

★★★★★ 5/5

Trustpilot

Highly recommend

I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. I’d like to thank Adele in particular.

Laura · 22 May 2026

★★★★★ 4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert · 27 August 2026

★★★★★ 1/5

Trustpilot

Horrendous!

The response to my initial review (posted on 28th November, below) is as unsatisfactory as the service. Whatever the company claim now, I can evidence all of the concerns I listed. Further, almost three weeks after the moving date, problems persist. The fridge and freezer were not working and the tenant lost £130 of food. He is still without a working oven and has no access to the electric meter to obtain an initial reading. The latter is especially concerning because the hot water tank heats up constantly and then drains itself: imagine how much this is costing! Various items are broken (door handles, toilet seat) and there is black mould around the windows, very unhealthy. The tenant is facing Christmas with a microwave meal. How unacceptable is this! Happy Christmas, ReedsRains., , , , , -Dealing with this company has been a nightmare, for myself and the tenant for whom I acted as guarantor. Annabel Gilbey was the nominated negotiator but emails and phone calls to her went unanswered. On one occasion, the tenant drove several hundred miles for a viewing, leaving home at 5am but no-one turned up. A phone call would have been helpful. Sending a text when the negotiator knew he was travelling was not. We were sent repeated requests for information, money and urgent legal confirmations - none of which were necessary had the negotiatior or her colleagues acted professionally. The Branch Manager Justin Barton must bear the greatest responsibility for this. My concerns can be evidenced if this is necessary.

Lynda · 20 December 2024

★★★★★ 5/5

Trustpilot

As a long time landlords with the…

As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale …… superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which I’m confident will produce a buyer for our lovely home very soon THANKYOU

Kevin · 1 September 2026

★★★★★ 5/5

Trustpilot

Chris was very helpful and advised us…

Chris was very helpful and advised us on a quick sale

Sandra · 14 September 2026

★★★★★ 1/5

Trustpilot

Unprofessional and unhelpful staff

Unprofessional and unhelpful staff. We loved the property we inquired about, but the listing was not transparent hence why I think such a beauty property is still not rented yet and has even been reduced. There is no parking and it is unfurnished, though the listing will not state this. When called to ask, two agents could not point out to the written bit where it says it is unfurnished or furnished, with one condescending agent hanging up the phone.

Diana · 21 November 2025

★★★★★ 2/5

Trustpilot

shambles, salford quays barance were the worst…

salford quays barance were the worst letting agents we have been unfortunate enough to have dealings with, if you can avoid them I suggest that you do. the move in inventory was a work of fiction with not a single fault or damage mentioned and the flat was filthy with numerous items of damage and disrepair that they are now trying to claim from us after moving out and leaving the place in better condition that we moved in Jessica was so tardy at arranging repairs that we gave up. never again would we deal with these people

Peter · 7 November 2024

★★★★★ 1/5

Trustpilot

Reeds Rains Estate Agents Durham City Dross staff

Reeds Rains Estate Agents Durham City81-83 New Elvet, Durham DH1 3AQjust nowPoor communication and low level serviceWere going to rent a property and asked the following questionsWe live 280 mile round trip from you nearest branch is there any other option to prove right to rent?Charlotte’s response was , where is the nearest RR branch where you live… Thought I had said in the question 280 miles round trip you idiot.She didn’t appear to have read the question at all.We flew back into Manchester and contacted RR Durham advising there was a branch in Widnes, Cheshire and as we had our passports with us suggested we could call in Saturday. RR advised they couldn’t contact the branch. We took matters into our own hands and contacted St Helens and advised them of the situation and could we come in to scan passports which they agreed…Why are we doing all the running around when paying RR to act dopey and do nothing….There is a fantastic university I’d Durham so why do they have to employ morons in RR Durham…Surely there must be students looking for part-time work!!!!Worse estate agents ever used

Steve · 5 November 2024

★★★★★ 5/5

Google

We bought our first house in Belfast about a year ago, and we couldn't be happier! A huge thank you to the Reeds and Rains team, especially Grainne Reihill, for the prompt responses, quick follow-ups, and for providing all the necessary resources that made the purchasing process smooth and straightforward. We’re also very grateful to Ryan for his support in finding and coordinating with the surveyor, which was a big help. Thanks to all of you, we now have our dream home. And, apologies for the delayed review, we’ve been busy settling in and making it our own!

Dipankar · 2 November 2024

★★★★★ 5/5

Google

Excellent staff!! Big thanks to Noaimh for making renting a home an easy process!!

James · 10 August 2026

★★★★★ 5/5

Trustpilot

Lewis the agent was early to the…

Lewis the agent was early to the viewing appointment and gave me time to wander throughout. He called when he said he would, and was very helpful throughout. As you can imagine the process can be quite nail biting but his quick responses and helpful manner made buying stress free. I would definitely recommend your service to anyone.

Mrs · 2 September 2026

★★★★★ 1/5

Trustpilot

Don’t touch with a barge pole!!

Truly awful experience…so unprofessional. Total lack of communication. On completion day, went to drop keys in and office was all locked up! We had been in a few days before to make sure of arrangements and were told there would be someone in their office at all times on completion day. Eventually Luke arrived - he had been for lunch, but there was no-one to cover…unbelievable on a Friday, the most popular day of the week for moving house. Whoever is the manager in Chester needs to realise that we are paying good money for a service, when it shouldn’t be unreasonable to expect someone to actually be on the premises to receive keys from their customers. It gets worse…our buyer went later to collect the keys and the shop was locked up again! It’s 5:30pm now and they still haven’t been able to get the keys. No phone calls to either ourselves or our buyers before hand to explain what was going on - we had to do all the chasing to find out why we were being let down. Begs the question ‘what are we paying for?’ Please avoid this Estate Agent.

Calor · 18 October 2024

★★★★★ 5/5

Trustpilot

Professional and on my side as seller

More personal about the sale if our house. Understood our needs about asking price. Helped to remarket the property and I have always felt they are on my side as the seller not on the side of the buyer. Always kept informed of progress and always available at the end of the phone staff very polite and helpful.

Paul · 27 August 2026

★★★★★ 5/5

Google

Naoimh was amazing in helping me secure a rental property that I’m over the moon with! The entire process was made as easy and efficient as possible for me thanks to Naoimh’s hard work, lovely personality and attention to detail. Thanks for all your help!

Ruth · 26 November 2025