Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Reeds Rains of Ballyhackamore if you’re thinking of selling your house. Speak to Martin and he will look after you from start to finish. He made selling our house stress free and secured a fantastic sale price.
Robert · 13 December 2025
Agent replied · 12 January 2026
Many thanks Robert. Thanks again for your business.
★★★★★ 1/5
TrustpilotTerrible property managers
I hir d reeds and rains to manage a dental property and oversee the letting. It has been a nightmare!The tenant severe the notice period whicj they missed for two months and only noticed when the rent stopped coming in. Now we are late at listing the property for rent by two months and loosing rental income..Moreover, R&R's compliance department has been chasing the tenant for defaulting even when he vacated the property after providing appropriate notice.It has been a terrible experience both for me the owner and the tenants
Essor · 28 August 2024
Agent replied · 17 June 2024
Hi there,Sorry to read your review. We would like to look into this issue for you further. We will send you a request for more information via Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
GoogleI had a good experience purchasing a house through Reeds Rains. Pat and Fiona were really excellent when dealing with me.
Ugochukwu · 16 January 2026
★★★★★ 5/5
GoogleFirst time buyer here. Reeds Rains were really helpful during the whole process. Friendly staff who were easy to get in touch with and helped to complete the sale in a timely manner.
Mark · 10 August 2024
Agent replied · 22 October 2024
Thanks for the review Mark, best of luck in your home. Team RR
★★★★★ 5/5
TrustpilotI highly recommend Reeds Rains for selling a property
Reeds Rains were friendly yet professional throughout the process of selling my house. They stepped in and helped, when the solicitors were making a stressful situation even more stressful, and sorted things out so that I did manage to exchange and complete on the sale. I'm pretty sure that without Madeline and the rest of the team in the Gosforth office, I would still be trying to exchange contracts and could have easily lost the sale. Thank you all so much
Maggie · 2 October 2023
★★★★★ 5/5
TrustpilotI have used Reid's and Rains before
I have used Reid's and Rains before , and their service was excellent then as it is know. They are very helpful , polite and well experienced in all aspects of their work . You can phone anytime with any questions you need help with . I will use them again in the future .
J · 4 May 2026
★★★★★ 5/5
TrustpilotEverything has been really easy so far
R · 4 May 2026
★★★★★ 5/5
GoogleDealing with Ryan made the whole process easy. I was kept up to date on all matters throughout the process regularly. Moving can be stressful, Ryan made it all stress free!
Ryan · 9 October 2025
★★★★★ 5/5
TrustpilotI like R&R as the sale process was…
I like R&R as the sale process was smooth and went well. Most importantly, they are incredibly good to mange everything from first visit of the property to sell it off!
Muhammad · 14 October 2026
★★★★★ 5/5
GoogleI would def recommend Reeds Rains as estate agent. Martin is a great guy and made this process as fast as possible and stress free.
Charlotte · 24 November 2024
Agent replied · 8 December 2024
Thanks for this feedback Charlotte.
★★★★★ 5/5
GoogleFantastic service from Reeds Rains Staff from start to finish. Communication was excellent and very prompt. Can't thank them enough especially Martin, for his reassurance when things weren't exactly plain sailing with solicitors etc. Would definitely recommend Reeds Rains to my friends and family. Lovely team to deal with. Thanks again.
Ashley · 17 June 2023
Agent replied · 16 June 2024
Thanks for taking the time to leave this feedback Ashley. Team RR
★★★★★ 5/5
GoogleWe recently sold our house through Reeds Rains and we were extremely happy with the service we received throughout the process. The staff, in particular Alan and Pat were very supportive, approachable and friendly. There was no problem left unsolved and the communication was smooth and efficient. I highly recommend them for anyone planning to sell or buy a house.
Bincy · 8 October 2024
★★★★★ 5/5
GoogleRecently sold a 3 bedroomed semi in East Belfast. Thank you so much to Alan and Pat for your professionalism and approachability which made the whole process much easier
Rema · 22 September 2024
Agent replied · 22 October 2024
Thanks for the review! Team RR
★★★★★ 5/5
TrustpilotAdam's expertise sets the standard in Folkestone
Adam at Reeds Rains Estate Agents in Folkestone is a standout professional. Having bought two properties and sold one unit through their services, I can confidently say they're unmatched in professionalism and dedication. With experience in the real estate business, I've found no team more committed to excellence. Their success secret? Exceptional follow-up throughout the process. Reeds Rains Estate Agents, is our go-to in Folkestone. Highly recommended for a trustworthy real estate experience!Many thanks, Edwards and Dan
Edwards · 16 November 2023
★★★★★ 5/5
GoogleFantastic job. For every hiccup during the moving process, Martin had a contact to get things going again, whether it was for tradesmen, additional surveys required or anything at all. Reeds Rain really stepped up. Thank you Martin.
Lorna · 19 July 2025
★★★★★ 1/5
Trustpilot0/10
If I could review this estate agents lower I would. I initially signed for a property in 2021 with a partner - they messed us around for weeks at a time and made the moving in process as stressful as possible which lead to them finally releasing the keys after office hours despite having a moving van waiting all day. Immediately after moving in we had to make a formal complaint due to having to wait over 8 weeks for acknowledgement on maintenance issues. Not something you want straight after moving into a property? Not to mention later going 3 days without heating or hot water in the height of winter.They shut us up by offering to pay compensation of £150 for the inconvenience.However, later in the tenancy the other tenant moved out leaving me, a single young woman, living alone. The landlord, an older gentleman, turned up to the property without notice several times. On one occasion, I granted access to the property for him to review some damp problems, whereby he made multiple inappropriate comments about how my tattoos would look better without my clothes on, and that I was safe going upstairs alone with him. A few days after this, he knocked on the door at circa 7pm at night asking me to go for drinks with him.Being a woman living alone, knowing that this man is aware of this and is in a position of power, I didn't speak out until the end of the tenancy.This landlord then decided to claim over £700 of damages from myself. Luckily, we used the Zero Deposit Guarantee scheme and so they disputed this on my behalf and over £500 of this claim was rejected. Leaving me to pay just under £185 which was settled at the end of 2023.However, over a year after the end of the tenancy, Reeds Rains has just contacted me stating that I owe them £22. A reminder this was paid in 2023, the year that the tenancy ended.I would never ever recommend anybody to use this estate agents, it's a law suit waiting to happen and they clearly don't care about the safety of their tenants from landlords taking advantage of their position nor do they communicate with each other at all and prefer to harass previous tenants.
Rebecca · 24 July 2024
Agent replied · 23 August 2024
Hi Rebecca,We understand your frustration and disappointment with your experience. We take all feedback seriously and will use it to improve our services. We apologize for the inconvenience you experienced. We would like to investigate this further - you will receive a request from Trustpilot for more information.Regards,Reeds Rains
★★★★★ 5/5
TrustpilotReeds rain - Manchester - Sofia Shabhaz
I recently purchased a property and had absolutely outstanding support from their mortgage advisor, Sofia Shabhaz. She advised me through the purchase of one property being sold through Reeds Rain. This unfortunately feel through, but as part of their service they provided free mortgage advice for the purchase of another property which wasn't sold through Reeds Rain. Sofia was not only available and easy to contact but a pleasure to deal with and highly professional.
Patrick · 29 June 2018
Agent replied · 17 June 2024
Thanks so much for your review Patrick! It's great to hear about your experience, and congratulations on buying your home.You might be interested to know that if you recommend a friend, and they book a sales or lettings valuation with us, then both you and your friend will receive a £50 Amazon Gift Card. More info here: https://www.reedsrains.co.uk/refer-a-friend
★★★★★ 5/5
GoogleFrom start to finish I can honestly say the process of getting my new home has never been so easy and stress free, Fiona and Martin kept me updated through out and I would definitely recommend them to my family and friends in the future. Thank you again 😊 …
Julie · 17 June 2023
Agent replied · 16 June 2024
Thank you Julie, enjoy your new home. Team RR
★★★★★ 5/5
GoogleFrom the first point of contact with Reeds Rains in Ballyhackamore, the service was excellent. I dealt mainly with Martin but all the staff were friendly and helpful. Throughout the process, Martin was both patient and professional. He communicated in a timely and efficient manner, especially when we encountered the inevitable setbacks. I have no hesitation in recommending their services.
Peter · 17 June 2022
Agent replied · 16 June 2024
Thank you Peter. Team RR
★★★★★ 1/5
TrustpilotWorst estate agent in Liverpool!!
Worst estate agent in Liverpool!!! Avoid Reeds Rains Liverpool at all cost.Unethical , poor communication, unprofessional, very stressful. Avoid avoid, avoid.I flew in from Geneva after fixing two viewings, 301, 3 Kenyon Steps, L1 and The Strand, Liverpool L2.We waited in front of the property for more than an hour on 2nd Aug for 12pm viewing. One Abdul qadir was supposed to come to show us the property.Mr Justin Barton had confirmed the viewing on mail so we booked our air tickets.He did not show up, and after frequent calling Reed Rains we were told that he visited the concierge and returned. Holy hell..!!! Such fraudulent people. There was no confirmation or communication from either Reed Rains nor Abdul Qadir.Our precious time, money, hotel bookings ,all went for a toss.Thankyou Reed Rains for your callous behaviour. The properties listed never existed I suppose. So ultimately its your loss, not mine.
Sandeep · 3 August 2023
★★★★★ 1/5
TrustpilotReeds Rains at Chapel House. Worst agent in the North East
Reeds Rains at Chapel House. We recently bought a house and these people were unfortunately the acting agent. The vendor wasn't happy with them and neither were we. What a rip -off. Talk about giving the industry a bad name. Charged us £60 to carry out an I.D. check when we were stood in their office with our official documents. No, we can't take a copy, you have to pay a fee and use our app!! So we paid under duress as we wanted the property. The app simply asked us to upload the documents. As if that made any difference as opposed to them photocopying or scanning them themselves. During the next six to eight weeks of the process, we never had one single phone call from them giving us any update. When we rang them close to completing on the purchase we were told they would ring us. They didn't!! I have dealt with other agents as an investor and for private purchases. These people are pathetic and a disgrace to the industry. Don't touch them with a bargepole. Useless!!
Dave · 12 July 2024
Agent replied · 23 August 2024
Hi Dave,We understand your frustration with your recent experience. We value your feedback and will use it to improve our services. We strive to provide a positive experience for all our clients and are disappointed to hear that we fell short of your expectations.Regards,Reeds Rains
★★★★★ 1/5
TrustpilotCarol is rude
Carol at the Ashton under lyne branch is lazy and rude. Couldn't really be bothered when viewing a house and was looking at me like I'm poor when I actually purchased outright with no mortgage. When I called the branch to put an offer on a house she took my offer then never called me back. I chased and she rudely laughed at me down the phone saying I wasn't in a position to purchase said house (how would she know this?) so I withdrew and bought another with home estate agents.
Mr · 11 July 2024
Agent replied · 23 August 2024
Hi there,Sorry to read your review, we take your feedback extremely seriously. We would like to look into this further for you but we require more information. You will receive a request from Trustpilot for more information.Regards,Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Rhyl
The team in Rhyl were amazing. As first time buyers we didn’t have a clue on the processes and Derry explained everything and kept us up to date during the purchasing process. Matt was brilliant with his mortgage advice and made the mortgage process so much easier than we imagined. Would highly recommend to anyone buying or selling.
Lewis · 20 August 2022
Agent replied · 17 June 2024
Thank you - I'll let Reeds Rains Rhyl know!
★★★★★ 5/5
TrustpilotLook no more, Nicola, Craig and Dea are your people…
Sold our flat with Reeds Rains Estate Agents Plaistow. We had exceptional service from start to finish, thanks to Nicola, Craig and Dea. Their professional photos were taken immediately after we signed up with them, all of the viewings were handled professional.Nicola from Reeds Rains Estate Agent Plaistow has been excellent. She was professional throughout. She listened and acted to suggestions as well as providing advice and support. The real unique difference to other agents is she was always available working well beyond office hours as she really puts her heart and soul into her business. Definitely recommend to anyone looking to sell their home.
D · 18 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.