Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReeds Rains in Shevington - An excellent service from start to finish.
An excellent service from start to finish. The team worked tirelessly to give me the best service. Special mention for Janet who went above and beyond in helping me through what was a very emotional purchase for me. Nothing was ever too much trouble and she took as much stress from me as she could. I would recommend them highly.
T · 27 February 2018
★★★★★ 5/5
TrustpilotVery quick sale
My house hasn't been up many weeks and already sold for full asking!David and the girls have been very professional from the off.Friendly, helpful and always call back if you leave a message.Excellent service upto now.
Joanne · 18 May 2023
★★★★★ 5/5
GoogleTop notch service from start to finish. Selling a house and moving home comes with more than enough additional tasks and Martin done what was required in an efficient manner, which was very much appreciated.
Kyle · 16 June 2023
★★★★★ 4/5
TrustpilotImprovement in communication with…
Improvement in communication with clients would take you up to 5 stars,
FREDERICK · 2 August 2022
Agent replied · 24 August 2024
Thank you very much for the feedback. I will pass on to the branch.
★★★★★ 5/5
TrustpilotWe have used Reed Rains several times…
We have used Reed Rains several times and each time we have had excellent service
Mr · 24 August 2024
★★★★★ 5/5
TrustpilotWow definitely 5 out 5
Wow definitely 5 out 5 I had Alison Bullock from chapel house branch out yesterday. Her time keeping was spot on, her local knowledge was superb, her manners and enthusiasm was amazing. As a sales negotiator she really was the best sales person I have seen for a long time. And I should know!
Paul · 7 October 2020
★★★★★ 5/5
TrustpilotExcellent service from reeds rain…
Excellent service from reeds rain Steven and the girls are brilliant thank you
Kevin · 20 September 2024
★★★★★ 5/5
TrustpilotGreat Support - Let in Wakefield
Searching for a house in Wakefield, West Yorkshire, I was kindly supported by Reeds Rains team, specially Samantha Russell, the Lettings Manager.Despite of the limited offer in the region for a 4 bedroom house, they give me all attention and actively tried to bring me options.Thank you.
Humberto · 18 February 2022
★★★★★ 5/5
TrustpilotHi the sale team in my local branch is…
Hi the sale team in my local branch is very good they worked very hard to sell my property and kept me updated all the time I will definitely recommend them
Abdul · 20 September 2023
★★★★★ 5/5
TrustpilotReview
Throughout the process the staff have been extremely helpful and supportive.
The · 19 August 2022
Agent replied · 24 August 2024
Great to hear. Thanks for the review.
★★★★★ 5/5
TrustpilotReeds Rains Rhyl
Outstanding service from start to finish. Every member of the team was extremely professional at all times and dealt with all aspects of the sale efficiently and timely.This has been the first estate agent that I have used that actually know what they are doing and have demonstrated it.Thank you.
Edward · 11 August 2021
★★★★★ 5/5
TrustpilotCheryl W - Hillsborough
Cheryl W at the Hillsborough branch has been amazing. I’ve asked so many questions about the property I’m moving into and she has had an answer for every single question. Amazing service, amazing lady. Was extremely stressful for me, but Cheryl has reduced this so much for me. Thank you so much.
Customer · 10 March 2021
★★★★★ 1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
Debdeep · 16 March 2018
Agent replied · 24 August 2024
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
★★★★★ 5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Always keep me updated
Allison · 6 December 2022
Agent replied · 24 August 2024
Great to hear, thank you!
★★★★★ 5/5
TrustpilotHad a great experience with Reeds…
Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam
Adam · 10 May 2021
★★★★★ 1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Dorris · 26 November 2019
Agent replied · 24 August 2024
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Bamber Bridge
I can highly recommend Reeds Rains Bamber Bridge I am a tenant in a property managed by this branch and recently required assistance. My issue was dealt with by the Property Manager Katie Bonnar, who was extremely helpful, friendly and professional. She is a credit to the branch!
Jane · 12 November 2021
★★★★★ 1/5
TrustpilotNot worthy even of one star
Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.
Helios · 23 October 2020
★★★★★ 5/5
TrustpilotMatt the adviser was very professional…
Matt the adviser was very professional at all times, he clearly knew his products and found me the best deal that was available. Between him and his assistant Sam they dealt with everything for us and kept us fully informed all the way through. I cannot thank them enough for making this process easy and would highly recommend
Sally · 30 August 2018
★★★★★ 5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
Mark · 16 July 2024
★★★★★ 5/5
TrustpilotGreat experience, very impressed!
Great experience with Reeds Rains in St Helens. Very professional from the first meeting to the end. They were very responsive and helpful on a number of issues that came up with our sale/purchase. Jordan in particular worked hard to push the sale through, keeping in regular contact. Very impressed!
Andy · 23 June 2021
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, kept well informed at all points of the sale & purchase.
Mr · 2 September 2024
★★★★★ 5/5
TrustpilotReed Rains ( West Derby Village)
Reed Rains ( West Derby Village)Made the process of moving homes as easy as it could be. They helped us so much helping to make the transition so easy! I can not speak highly enough of them!Thank you to you all, for all your help
Emma · 9 April 2022
★★★★★ 5/5
TrustpilotMollie Yates in the Burnley office has…
Mollie Yates in the Burnley office has been very helpful for myself in buying 2 properties in the Burnley area. She is regularly chasing the vendors on my behalf to get the sales through quickly and was very professional in finding me the right properties that i was looking for to add to my portfolio
Mark · 3 February 2020
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