Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible customer service
The customer service is absolutely terrible,I've been trying for a week too phone them there's been no answer and been told too leave a voicemail and get back too me but they have not it's been over 2 weeks and I still haven't heard anything.
Kon · 15 September 2022
★★★★★ 5/5
GoogleRecently sold our property with Reeds Rains, Ballyhackamore, and we were really happy with the service. The team were friendly and professional, from the initial valuation with Alan, to the regular updates from Pat throughout. Would recommend!
Yvette · 16 June 2023
★★★★★ 5/5
TrustpilotSuperb Service
From our first initial meeting with Myles and viewings carried out by Kaz and Laura, everyone of them were professional, friendly and on hand whenever we had any questions. They made a sale very quickly and we look forward to completing soon. We would highly recommend this Company
Valerie · 3 May 2022
★★★★★ 5/5
GoogleWe found all the staff at Reeds Rains to be helpful and professional. Having tried other agents we would recommend their services to others wishing to sell their home. Their expertise proved invaluable. Pat in particular was extremely helpful and did above and beyond what was expected.PositiveProfessionalism
Valene · 16 June 2022
★★★★★ 5/5
TrustpilotVery professional
Very professional, friendly estate agents. Presented me with a fully documented report about my property including best phone networks, and details on the surrounding area together with prices on similar properties nearby before viewing mine.
Member · 3 August 2023
★★★★★ 1/5
TrustpilotThey don’t return calls or answer…
They don’t return calls or answer emails, my experience as a buyer has put me off ever using them to sell.
Gemma · 19 June 2021
Agent replied · 24 August 2024
Hi Gemma,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
Trustpilotvery helpful
very helpful, knowledgable and always upfront with everything
Mr · 1 March 2023
Agent replied · 24 August 2024
Thank you :)
★★★★★ 5/5
TrustpilotJust sold house through stanley branch…
Just sold house through stanley branch and excellent team , everything went smooth and straight through can't thank the team enough would highly recommend reeds and Rains
Mackay · 28 August 2019
Agent replied · 24 August 2024
Hi Mackay - Thank you for the kind review, we will be sure to pass this on to the branch in Stanley, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
★★★★★ 5/5
TrustpilotEvery one so friendly n helpful
Every one so friendly n helpful. We’ve just a sale so hoping it will go through quickly
Judith · 15 August 2024
★★★★★ 5/5
TrustpilotPerfect from the start from getting…
Perfect from the start from getting Gareth round to value the property then everything else just fell into place the office staff were so helpful anytime we phoned they were always helpful and best of all it as took less than two weeks to sell the property. Thank you all at Reeds Rain
Caroline · 3 June 2021
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service. Staff very helpful and courteous. Knowledgeable and friendly. Always responded quickly and efficiently.
Brid · 31 August 2024
★★★★★ 5/5
TrustpilotI want to thank you for all your help
I want to thank you for all your help. You managed to sell it really and I am really pleased with the price. So thank you very much. I am so happy with the work you all did.
Customer · 27 April 2023
★★★★★ 5/5
GoogleRecently bought a house through Martin at Reeds Rains Ballyhackamore. He was honest, efficient and communication was superb. The whole team are professional and the normally stressful house-buying process was speedy and easy. Thank you.
Shauna · 21 July 2023
★★★★★ 5/5
TrustpilotBrilliant service from the Leyland…
Brilliant service from the Leyland branch. Such a lovely team! Easy to get hold of, very responsive and efficient. They made the process as smooth and as stress free as possible from beginning to end. Thank you for finding me my dream home, 1 week in and I’m so happy.
Emma · 4 December 2021
★★★★★ 5/5
TrustpilotBrilliant service from reeds rains…
Brilliant service from reeds rains helped us the whole way we had a few issues with our solicitors and a bit of a prolonged waiting time to get everything sorted but reeds rains kept in contact at all times and answered any questions we had overall would recommend to anyone
Adam · 3 December 2021
★★★★★ 5/5
TrustpilotListens to sellers requirements
Flexible approach Willing to listen to sellers requirementsGood updates Quick and responsive service Sold house quickly
Ms · 21 August 2024
★★★★★ 5/5
TrustpilotDawn at the Burnley branch has been…
Dawn at the Burnley branch has been fantastic we had a protracted sale of our property due to it being a private sale we bought a property through reeds rains and dawn has kept on top of it all even pushing our sale and chasing solicitors so got there eventually thanks dawn
Mark · 22 June 2021
★★★★★ 5/5
TrustpilotThankyou
Just wanted to say a big thankyou to reeds rains at preston , especially sue & Rachel for all the help they have given my daughter & me buying her first home they have all been very helpful & understanding we’d have been lost without them thankyou so much guys !!! Highly recommended
Elaine · 1 April 2021
★★★★★ 1/5
GoogleTravelled 90 minutes to view a property today. After 15 minutes waiting with no one at the property I called up to be told that the property had been taken. When I asked why no one thought to let me know I was told "I'm not too sure about that." Thanks for wasting my time Reeds!
D · 16 June 2020
★★★★★ 5/5
GoogleMartin and the rest of the team at Reeds Rains Ballyhackamore have been absolutely fantastic while selling my house. I've been especially impressed at the fact they call when they say they will and are great at giving updates. The service is both friendly and professional and I wouldn't hesitate to recommend them. Thanks for everything!
Ruth · 16 June 2020
★★★★★ 5/5
TrustpilotCleckheaton Branch
We can not fault the team at the Cleckheaton branch. Johnjo and Jess have been so helpful throughout our sale and also the purchase of our new home. They have kept us updated, chased solicitors where needed and gone above and beyond to help. Highly recommend. Thank you.
Gemma · 14 February 2022
★★★★★ 5/5
TrustpilotStockton on Tees branch/ Middlesbrough.
Stockton-on-Tees/Middlesbrough branch.Definitely would use my local Stockton on Tees branch again so informative kept me updated, no matter how trivial including Middlesbrough branch, very impressed.Darren Hughff.
Darren · 28 August 2019
Agent replied · 24 August 2024
Hi Darren - Thank you for the excellent review, we will be sure to pass this on to the branch in Stockton, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
★★★★★ 5/5
TrustpilotSusan and the team were very helpful…
Susan and the team were very helpful from the start. Very professional
Rachelle · 26 March 2018
★★★★★ 5/5
TrustpilotExcellent service
From the very beginning of our first phone call with Reeds Rains the service has been friendly and professional, and above all a very unique and personable service. Staff were all very knowledgeable and informative. I can highly recommend the Bamber Bridge branch, and would definitely use again.
Carol · 28 January 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.